Updates to Guild Trader Swap Times

ZOS_GinaBruno

Hi everyone!

Beginning on August 11th, we’ll be adjusting the date and time that Guild Traders make their weekly swap to coincide with some backend work going into Update 27. These new times will ensure we can fully monitor and react to any issues that may arise when the swap takes place. Below, you’ll find the new day and time when Guild Traders will switch over:

European (EU) megaserver: Tuesdays - 14:00 UTC, 10am EDT / 9am EST

• 13:55 Tuesday UTC: All bidding and renting from the previous week will stop
• 14:00 Tuesday UTC : Tabard of the selected vendor flips to new owners
• 14:05 Tuesday UTC : All bidding and renting is opened up again for the following week

North American (NA) megaserver: Tuesdays - 19:00 UTC, 3pm EDT / 2pm EST

• 2:55 Tuesday EDT: All bidding and renting from the previous week will stop
• 3:00 Tuesday EDT: Tabard of the selected vendor flips to new owners
• 3:05 Tuesday EDT: All bidding and renting is opened up again for the following week

Please note that during high usage, the process times listed may take a few extra minutes to complete.

What this means for the previous week: Traders will switch over normally on Sunday, August 3rd. Bids that take place after that will go towards a trader that will be awarded on the August 11th swap. That means Guilds will have traders for about 2 extra days following the August 3rd switchover. Once the August 11th switch over takes place, the traders will be back to the new Tuesday weekly cadence.

Note we will also be testing this time shift on the PTS, with August 4th being the first time it changes on that realm. If you are a GM of a guild on PC EU and would like to help us test, please post here and let us know.

Thanks!

sirinsidiator

I'll test this until it falls apart!

Dont_do_drugs

means people not going to work are in advantage...

Flaminir

Yep, if you need testers for pc/EU guilds we'll help!

sirinsidiator

Dont_do_drugs wrote: »

means people not going to work are in advantage...

Not really. There haven't been any free kiosks to hire in a long time and with the slow trader change it's pretty much impossible to find one anyways.

Dont_do_drugs

sirinsidiator wrote: »

Dont_do_drugs wrote: »

means people not going to work are in advantage...

Not really. There haven't been any free kiosks to hire in a long time and with the slow trader change it's pretty much impossible to find one anyways.

there have. multiple times. not only one.

StabbityDoom

This is unclear. You say it will go back to the weekly cadence. Does that "weekly cadence" mean on tuesdays or back to sundays?

ZOS_GinaBruno

StabbityDoom wrote: »

This is unclear. You say it will go back to the weekly cadence. Does that "weekly cadence" mean on tuesdays or back to sundays?

Sorry about that. The new weekly cadence is going to be Tuesday beginning on August 11 for the foreseeable future. Will edit the post so it's clearer.

Dont_do_drugs

not even mentioning, what also concerns me. i mean nobody needs to come around with the fact, that there are also people working on usnday eveneing. i am aware, for sure. still a majority of people have pretty typical working times with normal weekends. and knowing gm and their nervousity around the bidding time, especially when u work hard for ur 500 ppl guild, its also pretty uncool beeing at work and thinking about bidding. thats nothing to do with beeing addicted, but investing ur free time into the success of ur guild is a bit more than just normally raiding or playing in a pvp guild. O.-

BansheeVT

[snip] Great
Really looking forward to changing every guide, requirements etc, placing bids on monday night and then praying for everything to go right while I'm still at work and then logging in to find either a mess or happy guildies. Not even talking about adjusting ranks and so on in the middle of the week

[Edited for Bashing]

JHartEllis

ZOS_GinaBruno wrote: »

• 3:00 Tuesday EDT: Tabard of the selected vendor flips to new owners
• 3:05 Tuesday EDT: All bidding and renting is opened up again for the following week

PC/NA has been taking ~18 minutes longer than intended each week for the tabard to flip and then bidding is immediately opened up, so this 5-minute gap is currently irrelevant. While making this change, it would be good to consider whether the time gap should be adjusted (whether stretched or removed) if that would make the process flow more smoothly.

I also recommend reducing the number of bids to fewer than 10 to reduce the process time.

Dont_do_drugs

JHartEllis wrote: »

ZOS_GinaBruno wrote: »

• 3:00 Tuesday EDT: Tabard of the selected vendor flips to new owners
• 3:05 Tuesday EDT: All bidding and renting is opened up again for the following week

PC/NA has been taking ~18 minutes longer than intended each week for the tabard to flip and then bidding is immediately opened up, so this 5-minute gap is currently irrelevant. While making this change, it would be good to consider whether the time gap should be adjusted (whether stretched or removed) if that would make the process flow more smoothly.

I also recommend reducing the number of bids to fewer than 10 to reduce the process time.

PC EU is at 25 minutes.

Pyvos

Dont_do_drugs wrote: »

its also pretty uncool beeing at work and thinking about bidding

I'm sure it's even more uncool trying to enjoy your weekend and getting effectively called in (not quite the same when you're working from home, but pretty inconvenient nonetheless) because something at your full-time job went awry. The difference is for us it's a game, not our livelihood. It's more a disruption for them than us.

Building on that, you have 10 bid spots. If something messes up, chances are there aren't going to be actual free guild traders for you to stumble on and take, it's going to be spots that were intended for a guild that actually won the bid, and will get the spot once the issue is resolved. So, it's going to be out of your hands regardless.

Gariele

Dont_do_drugs wrote: »

JHartEllis wrote: »

ZOS_GinaBruno wrote: »

• 3:00 Tuesday EDT: Tabard of the selected vendor flips to new owners
• 3:05 Tuesday EDT: All bidding and renting is opened up again for the following week

PC/NA has been taking ~18 minutes longer than intended each week for the tabard to flip and then bidding is immediately opened up, so this 5-minute gap is currently irrelevant. While making this change, it would be good to consider whether the time gap should be adjusted (whether stretched or removed) if that would make the process flow more smoothly.

I also recommend reducing the number of bids to fewer than 10 to reduce the process time.

PC EU is at 25 minutes.

Yeah we used this time to chat and complain.

JHartEllis

Dont_do_drugs wrote: »

PC EU is at 25 minutes.

As far as I can tell, it's directly correlated with the number of bids placed serverwide.

Dont_do_drugs

I'm sure it's even more uncool trying to enjoy your weekend and getting effectively called in (not quite the same when you're working from home, but pretty inconvenient nonetheless) because something at your full-time job went awry. The difference is for us it's a game, not our livelihood. It's more a disruption for them than us.

There are still multiple better times. even if it was 2 hours later on a friday would make things a lot better. but u are defending a company getting money from costumers and paying people for proper work. the players arent getting paid for playing the game. so yeh, customer friendly decision are pretty preferable. but okay, zos isnt very firm with that concept anyways.

Dont_do_drugs

JHartEllis wrote: »

Dont_do_drugs wrote: »

PC EU is at 25 minutes.

As far as I can tell, it's directly correlated with the number of bids placed serverwide.

i dont think its that alone. bcs the time of that processing most likely also depends on the other performance aspects. and u know. pc eu. OO

driosketch

Dont_do_drugs wrote: »

sirinsidiator wrote: »

Dont_do_drugs wrote: »

means people not going to work are in advantage...

Not really. There haven't been any free kiosks to hire in a long time and with the slow trader change it's pretty much impossible to find one anyways.

there have. multiple times. not only one.

Platform?

PC NA, I often drop 10k bids with my remaining slots systematically looking for empty stalls. I'm almost through a second sweep of all the traders in the game, and since multi-bidding I don't think I've hit one of these bids. You will see empty traders in Outlaw refuges, but those are almost always bugged.

OsManiaC

@ZOS_GinaBruno it looks good in theory. But I don't think it will go well in practice.

Last 2 months, I do not recall a change under 10 minutes

with this +5 mins on everything.. should we worry about bidding error again? because it looks like we may have it. Just make the gap a little bit more.

Dont_do_drugs

driosketch wrote: »

Dont_do_drugs wrote: »

sirinsidiator wrote: »

Dont_do_drugs wrote: »

means people not going to work are in advantage...

Not really. There haven't been any free kiosks to hire in a long time and with the slow trader change it's pretty much impossible to find one anyways.

there have. multiple times. not only one.

Platform?

PC NA, I often drop 10k bids with my remaining slots systematically looking for empty stalls. I'm almost through a second sweep of all the traders in the game, and since multi-bidding I don't think I've hit one of these bids. You will see empty traders in Outlaw refuges, but those are almost always bugged.

pc eu.

saruhrose1

@ZOS_GinaBruno

Sunday is the 2nd not 3rd. Please clarify.

JN_Slevin

I will make sure to test as much as I possibly can!

BansheeVT

ZOS_GinaBruno wrote: »

Traders will switch over normally on Sunday, August 3rd.

Uhmm.... I don't think Sunday is the 3rd

Jezzabell

So basically after this change we will have zero guild management tools. Thanks zos........Love you too!

Elsonso

BansheeVT wrote: »

ZOS_GinaBruno wrote: »

Traders will switch over normally on Sunday, August 3rd.

Uhmm.... I don't think Sunday is the 3rd

I am sure it is somewhere!

SammiSakura

ZOS_GinaBruno wrote: »

Hi everyone!

Beginning on August 11th, we’ll be adjusting the date and time that Guild Traders make their weekly swap to coincide with some backend work going into Update 27. These new times will ensure we can fully monitor and react to any issues that may arise when the swap takes place. Below, you’ll find the new day and time when Guild Traders will switch over:

European (EU) megaserver: Tuesdays - 13:00 UTC, 10am EDT / 9am EST

• 13:55 Tuesday UTC: All bidding and renting from the previous week will stop
• 14:00 Tuesday UTC : Tabard of the selected vendor flips to new owners
• 14:05 Tuesday UTC : All bidding and renting is opened up again for the following week

North American (NA) megaserver: Tuesdays - 19:00 UTC, 3pm EDT / 2pm EST

• 2:55 Tuesday EDT: All bidding and renting from the previous week will stop
• 3:00 Tuesday EDT: Tabard of the selected vendor flips to new owners
• 3:05 Tuesday EDT: All bidding and renting is opened up again for the following week

Please note that during high usage, the process times listed may take a few extra minutes to complete.

What this means for the previous week: Traders will switch over normally on Sunday, August 3rd. Bids that take place after that will go towards a trader that will be awarded on the August 11th swap. That means Guilds will have traders for about 2 extra days following the August 3rd switchover. Once the August 11th switch over takes place, the traders will be back to the new Tuesday weekly cadence.

Note we will also be testing this time shift on the PTS, with August 4th being the first time it changes on that realm. If you are a GM of a guild on PC EU and would like to help us test, please post here and let us know.

Thanks!

This is kinda misleading also as you say "Tuesdays - 13:00 UTC, " but then everything is actually happening around 14:00 UTC

BenevolentBowd

ZOS_GinaBruno wrote: »

StabbityDoom wrote: »

This is unclear. You say it will go back to the weekly cadence. Does that "weekly cadence" mean on tuesdays or back to sundays?

Sorry about that. The new weekly cadence is going to be Tuesday beginning on August 11 for the foreseeable future. Will edit the post so it's clearer.

@ZOS_GinaBruno I'm updating my calendar and I notice that the new guild trader time change occurs 2 days after the old time.

Will the existing successful bidders get the trader for the week or just for the few hours before the new trader time kicks in?

Thanks!

BenevolentBowd

BenevolentBowd wrote: »

ZOS_GinaBruno wrote: »

StabbityDoom wrote: »

This is unclear. You say it will go back to the weekly cadence. Does that "weekly cadence" mean on tuesdays or back to sundays?

Sorry about that. The new weekly cadence is going to be Tuesday beginning on August 11 for the foreseeable future. Will edit the post so it's clearer.

@ZOS_GinaBruno I'm updating my calendar and I notice that the new guild trader time change occurs 2 days after the old time.

Will the existing successful bidders get the trader for the week or just for the few hours before the new trader time kicks in?

Thanks!

hehe, NVM. I should have continued to read the entire post....

SammiSakura

BenevolentBowd wrote: »

ZOS_GinaBruno wrote: »

StabbityDoom wrote: »

This is unclear. You say it will go back to the weekly cadence. Does that "weekly cadence" mean on tuesdays or back to sundays?

Sorry about that. The new weekly cadence is going to be Tuesday beginning on August 11 for the foreseeable future. Will edit the post so it's clearer.

@ZOS_GinaBruno I'm updating my calendar and I notice that the new guild trader time change occurs 2 days after the old time.

Will the existing successful bidders get the trader for the week or just for the few hours before the new trader time kicks in?

Thanks!

I think guilds will just have an extra long week 2.8 - 11.8

azjuwelz

What about Xbox and PS3?

Fiktius

ZOS_GinaBruno wrote: »

Hi everyone!

• 13:55 Tuesday UTC: All bidding and renting from the previous week will stop
• 14:00 Tuesday UTC : Tabard of the selected vendor flips to new owners
• 14:05 Tuesday UTC : All bidding and renting is opened up again for the following week

Okay, so, that planned time you have there is approx 4 PM CET, when actual tabards of traders flip.
That is a time where most people are still working or on a way back to home.
Would it be possible that you consider pushing the time 1-2 hours forwards, so more workers have opportunity to be at home during reset time?
Or is that considered prime time at Tuesday and therefore impossible?