Maintenance for the week of October 28:
• PC/Mac: NA and EU megaservers for maintenance – November 1, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/668104/

Can't log in

  • JR_Returns
    JR_Returns
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    I was logged in earlier, went to eat and now I can't login on the NA. Just get incorrect user name or password. Also can't login to my elder scrolls online account.
  • Shokner
    Shokner
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    Eweroun wrote: »
    this again...
    and tomorrow the event starts... so lets all prepare 2 weeks of unplayable servers..

    @ZOS_GinaBruno everytime we hear you say you know where the issue is, everytime we hear you say you guys are working on a fix, on more capacity...

    everytime we believe you?
    everytime you dissapoint thousands of players ...

    Sadly like so many other I love this game so much I'll go through another one of this moments...

    All day update for this one tomorrow good job we had 2 hr maintenance today.
  • Yagribesh
    Yagribesh
    Soul Shriven
    Thanks everyone, confirming we're looking into the login issues.

    PC / EU Steam account. Cannot login in game or website at support section. I cannot even open a ticket at customer support. Is this "working as intended" ? I just hope for a fast fix ...
  • KMarble
    KMarble
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    PC NA, not using Steam. Cannot log into main server nor PTS. I get "Login failed. Your username or password may be incorrect or inactive at this time. If you purchased the game through Steam, please start the game via the Steam Client to log in."
  • Ilawynde
    Ilawynde
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    Cant login to PCNA .............................................says i have an invalid login

    XBOX NA ................................hung at connecting then server timeout

    Come on ZOS @ZOS_JessicaFolsom @ZOS_GinaBruno

  • CoronHR
    CoronHR
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    Hey all, we just pushed an update and you should be able to login now. Please let us know if the issue continues.

    you need to push a little harder...still can't even get to character selection screen
    PC - EU - Steam client
  • msetten
    msetten
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    Cannot connect to PS4-EU either. Keeps hanging on "Connecting...." and a timeout after a while.
  • chrshale
    chrshale
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    Can't log in.
  • Galwylin
    Galwylin
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    For me this is affecting both PCNA and PS4NA. Just the standard wheels spinning then the log in failed notice. I do wonder how things like this get broke when there's no actual patch involved. Like what are you messing with during maintenance. Course I also wonder why servers seem so much worse since they decided to make them better. Greymoor has given me the worse lag I've seen in a while and now improving the servers is making standard maintenance a crap shoot of what we get.
  • Clara
    Clara
    Soul Shriven
    Cant login to PCNA
    No Steam
  • Shokner
    Shokner
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    curtis337 wrote: »
    pc eu same here, one word comes to mind " useless "

    Just the one and kind and courteous one at that your new here aren't you.
  • kryda
    kryda
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    ditto PC/NA can't log in
  • Ri_Khan
    Ri_Khan
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    Same here on PC NA. So glad I stopped giving these people money.
  • Losthairdoctor
    Losthairdoctor
    Soul Shriven
    I'm surprised at this level of incompetence. How could maitenance on EU break login on PCNA? Just how? You need to hire some testers for regression and smoke testing. What's the point of playing if you can't even enter the game. At least apologize for it and give us some rewards to compensate lost day.
  • EmEm_Oh
    EmEm_Oh
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    Oh
    Clara wrote: »
    Cant login to PCNA
    No Steam

    Ohhh, I think a lot of people are steamed.
  • Seravi
    Seravi
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    I logged in around 8am CST today and played for 1 1 /2 hours. I just tried to log in and cannot. Says my credentials are incorrect. PC NA server for me, no Steam.
  • xxthir13enxx
    xxthir13enxx
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    PS4 NA Can’t login

    Was online playing got d/c’d unable to log back in. Just says login fail
    Been over half hour now
  • DBA
    DBA
    ✭✭
    ZOS really needs to get a grip... Can't login still.
  • Eldartar
    Eldartar
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    PC/EU 5 attempts and 5 "Login timeout"
  • gref
    gref
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    cant login NA-PC
  • Skullderic
    Skullderic
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    PC NA ~ Can't login on any account, Wife or Mine.

    (Wrong Name or Password) (Triple Checked, It Isn't)

    Wtf?
    Gert Soem!!
  • shadyjane62
    shadyjane62
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    ✭✭✭
    Can't log in. I guess I'm one of many which is vaguely comforting.
  • DigitalHype
    DigitalHype
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    Hey all, we just pushed an update and you should be able to login now. Please let us know if the issue continues.

    The issue continues. Still can't log in PC/NA.
  • wroutes
    wroutes
    Soul Shriven
    Ps4 eu & na connection time out since update
    Edited by wroutes on June 24, 2020 5:08PM
  • Shokner
    Shokner
    ✭✭✭
    Eldartar wrote: »
    PC/EU 5 attempts and 5 "Login timeout"

    What you don't like the new game mode :wink:
  • Bytemare
    Bytemare
    ✭✭
    I'm expecting a 12 month eso+ sub for this...


    maybe not! :#





  • LuxanQualta
    LuxanQualta
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    PC NA - cannot login. Was able to do so immediately after maintenance but not now.

    Website account page - cannot log in there either. The website account login presents a notice that it is down for maintenance.

    Edited by LuxanQualta on June 24, 2020 5:18PM
  • Eldartar
    Eldartar
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    Shokner wrote: »
    Eldartar wrote: »
    PC/EU 5 attempts and 5 "Login timeout"

    What you don't like the new game mode :wink:

    Oh, right, new game mode, if someone had told me hahahaha
  • Lotus781
    Lotus781
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    Steam EU ,Connection to server timed out.
  • uzbachchi
    uzbachchi
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    PS4 NA here, jumping on the "can't log in" train.
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