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PC EU-Stuck on character load

  • JAwtunes
    JAwtunes
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    I'M IN!!

    It logged me in while I was looking at the crown store in browser.
  • KoSeKu
    KoSeKu
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    everything is working as intended for me?... you just have to "wait" infinitely
  • Atreidus
    Atreidus
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    call me crazy but it took this thread like 12k views before zos responded...took hardly any views to respond to the na server log in thread...am i weird for thinking something is off?
    You arent. The same at the german forum part. But in a way more ignoring bug reports etc.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Gythral wrote: »
    @ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker

    PC-EU issue 14 pages no actual info
    PC_NA 2 staff replies in minutes

    Get PC-EU is not a proirity @ZOS

    Totally get why it may seem that way. The way we (the Community team) work on days like today is we help identify and escalate issues as they arise, keep in close and constant communication with the team working on the investigation, and provide updates as soon as we get them. While we wait on updates for issues that the team is investigating, we also continue to to keep an eye out for potential emerging issues. If we see one, we post to ask about it and gather more info so we can escalate it as well. We do a lot of juggling on launch days. :) The PC-EU login issue is the #1 priority right now, for everyone.
    Edited by ZOS_JessicaFolsom on May 26, 2020 7:13PM
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • LeglessUK
    LeglessUK
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    Wife's making some sausage sandwich's with HP sauce, i need my strength, will be sat here all night waiting to get into game :(
  • Atreidus
    Atreidus
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    KoSeKu wrote: »
    everything is working as intended for me?... you just have to "wait" infinitely

    Best loadingscreensimulator ever. They cen sell it sat steam for like 15 bucks.
    Edited by Atreidus on May 26, 2020 7:15PM
  • Scarletblaze
    Scarletblaze
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    Gythral wrote: »
    @ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker

    PC-EU issue 14 pages no actual info
    PC_NA 2 staff replies in minutes

    Get PC-EU is not a proirity @ZOS

    Totally get why it may seem that way. The way we (the Community team) work on days like today is we help identify and escalate issues as they arise, keep in close and constant communication with the team working on the investigation, and provide updates as soon as we get them. While we wait on updates for issues that the team is investigating, we also continue to to keep an eye out for potential emerging issues. If we see one, we post to ask about it and gather more info so we can escalate it as well. We do a lot of juggling on launch days. :) The PC-EU login issue is the #1 priority right now, for everyone.

    @ZOS_JessicaFolsom once again....THANK YOU for the communication! very much appreciated <3
  • JAwtunes
    JAwtunes
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    LeglessUK wrote: »
    Wife's making some sausage sandwich's with HP sauce, i need my strength, will be sat here all night waiting to get into game :(

    Got to be red sauce mate. Im sure Danny Baker would agree.
  • Nairinhe
    Nairinhe
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    BTW, I logged in on NA, but I cannot log out, stuck on 0 seconds =(
  • Sarousse
    Sarousse
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    Thank you Jessica.
  • SebDeTyra
    SebDeTyra
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    LeglessUK wrote: »
    Wife's making some sausage sandwich's with HP sauce, i need my strength, will be sat here all night waiting to get into game :(

    Red or brown? I'm more of a lightly toasted bread with melted Kerrrygold butter, sausages on top of that, then fried onions and ketchup kind of guy.





    God i'm hungry.
  • MadnessCalms
    MadnessCalms
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    Just adding my voice to the others, have been sat on "Requesting Character Load" now for 15minutes. :(
  • flyingduchess
    Still waiting here 😔
  • RodneyRegis
    RodneyRegis
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    Gythral wrote: »
    @ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker

    PC-EU issue 14 pages no actual info
    PC_NA 2 staff replies in minutes

    Get PC-EU is not a proirity @ZOS

    Totally get why it may seem that way. The way we (the Community team) work on days like today is we help identify and escalate issues as they arise, keep in close and constant communication with the team working on the investigation, and provide updates as soon as we get them. While we wait on updates for issues that the team is investigating, we also continue to to keep an eye out for potential emerging issues. If we see one, we post to ask about it and gather more info so we can escalate it as well. We do a lot of juggling on launch days. :) The PC-EU login issue is the #1 priority right now, for everyone.

    Thanks vm. Why is it always EU?
  • Paske
    Paske
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    Hey all, just wanted to confirm we have seen this thread and are investigating.

    Please allow me to suggest better hosting partner.

    Because I managed to enter NA server without an issue, from Europe.

    But loging to EU server is impossible.

    It would seem you have choose poor ( cheap ) hosting partner.
  • TwiceBornStar
    TwiceBornStar
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    Computer says no..

    *cough*
  • Atreidus
    Atreidus
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    Thanks for the replys. I do understand that you have a lot of work.
  • ZOS_Ragnar
    ZOS_Ragnar
    admin
    We have removed a few comments from this thread that were bashing the developers. We understand how much you all want to play the new content and understand your frustration at this situation. We ask that you please keep your comments respectful. The Devs are looking into this issue, as stated by members of the community team previously.

    Edited by ZOS_Ragnar on May 26, 2020 7:19PM
    The Elder Scrolls Online - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • caperb
    caperb
    ✭✭✭✭✭
    Gythral wrote: »
    @ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker

    PC-EU issue 14 pages no actual info
    PC_NA 2 staff replies in minutes

    Get PC-EU is not a proirity @ZOS

    Totally get why it may seem that way. The way we (the Community team) work on days like today is we help identify and escalate issues as they arise, keep in close and constant communication with the team working on the investigation, and provide updates as soon as we get them. While we wait on updates for issues that the team is investigating, we also continue to to keep an eye out for potential emerging issues. If we see one, we post to ask about it and gather more info so we can escalate it as well. We do a lot of juggling on launch days. :) The PC-EU login issue is the #1 priority right now, for everyone.

    Unfortunately it is 21:18 in Europe now. Soon there is no reason to fix it anymore...
  • Scarletblaze
    Scarletblaze
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    we may never really know why it's always eu...but it seems to me that there's a higher population on eu server, perhaps that is why?
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager

    Thanks vm. Why is it always EU?

    The PC-EU server is our most popular and highest population server and also has more condensed prime time hours compared to the North American servers (mostly due to time zones). Prime time is also earlier than in North America, so on launch days like today, our European players are usually the first to encounter and call out issues.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Nairinhe
    Nairinhe
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    ✭✭✭
    caperb wrote: »
    Gythral wrote: »
    @ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker

    PC-EU issue 14 pages no actual info
    PC_NA 2 staff replies in minutes

    Get PC-EU is not a proirity @ZOS

    Totally get why it may seem that way. The way we (the Community team) work on days like today is we help identify and escalate issues as they arise, keep in close and constant communication with the team working on the investigation, and provide updates as soon as we get them. While we wait on updates for issues that the team is investigating, we also continue to to keep an eye out for potential emerging issues. If we see one, we post to ask about it and gather more info so we can escalate it as well. We do a lot of juggling on launch days. :) The PC-EU login issue is the #1 priority right now, for everyone.

    Unfortunately it is 21:18 in Europe now. Soon there is no reason to fix it anymore...

    It's not like the world ends at midnight, right? Just don't do anything stupid, it's just a game, ok?
  • Radka
    Radka
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    Nairinhe wrote: »
    BTW, I logged in on NA, but I cannot log out, stuck on 0 seconds =(

    I logged in and out of NA server without any problems...suprisinly...I wish I could say the same about EU server.
  • Atreidus
    Atreidus
    ✭✭✭
    Got kicked back to login after 30? Minutes of loadingscreen. Not it tells me taht i am already logged in (EU server) Somehing isnt right there.
  • Scarletblaze
    Scarletblaze
    ✭✭✭

    Thanks vm. Why is it always EU?

    The PC-EU server is our most popular and highest population server and also has more condensed prime time hours compared to the North American servers (mostly due to time zones). Prime time is also earlier than in North America, so on launch days like today, our European players are usually the first to encounter and call out issues.

    ty for clarifying this @ZOS_JessicaFolsom <3
  • TheRedRavenTR
    TheRedRavenTR
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    ZOS_RyanM wrote: »
    We have removed a few comments from this thread that were bashing the developers. We understand how much you all want to play the new content and understand your frustration at this situation. We ask that you please keep your comments respectful. The Devs are looking into this issue, as stated by members of the community team previously.

    Simping for devs smh
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    It's almost 9:30 pm here, ZOS.

    Could we login please?.....what a muckup.
  • Valerien
    Valerien
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    In the same boat EU-PC have the expansion have ESO+ and it just seems to time out. Though my horse and hound are very active in the background.
  • Lady_Sleepless
    Lady_Sleepless
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    Both me and my partner tried to get in with no luck.
  • curtisnewton
    curtisnewton
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    My partner and me are playing fine on NA, no EU luck though
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