You arent. The same at the german forum part. But in a way more ignoring bug reports etc.Scarletblaze wrote: »call me crazy but it took this thread like 12k views before zos responded...took hardly any views to respond to the na server log in thread...am i weird for thinking something is off?
@ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker
PC-EU issue 14 pages no actual info
PC_NA 2 staff replies in minutes
Get PC-EU is not a proirity @ZOS
ZOS_JessicaFolsom wrote: »@ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker
PC-EU issue 14 pages no actual info
PC_NA 2 staff replies in minutes
Get PC-EU is not a proirity @ZOS
Totally get why it may seem that way. The way we (the Community team) work on days like today is we help identify and escalate issues as they arise, keep in close and constant communication with the team working on the investigation, and provide updates as soon as we get them. While we wait on updates for issues that the team is investigating, we also continue to to keep an eye out for potential emerging issues. If we see one, we post to ask about it and gather more info so we can escalate it as well. We do a lot of juggling on launch days.The PC-EU login issue is the #1 priority right now, for everyone.
Wife's making some sausage sandwich's with HP sauce, i need my strength, will be sat here all night waiting to get into game
ZOS_JessicaFolsom wrote: »@ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker
PC-EU issue 14 pages no actual info
PC_NA 2 staff replies in minutes
Get PC-EU is not a proirity @ZOS
Totally get why it may seem that way. The way we (the Community team) work on days like today is we help identify and escalate issues as they arise, keep in close and constant communication with the team working on the investigation, and provide updates as soon as we get them. While we wait on updates for issues that the team is investigating, we also continue to to keep an eye out for potential emerging issues. If we see one, we post to ask about it and gather more info so we can escalate it as well. We do a lot of juggling on launch days.The PC-EU login issue is the #1 priority right now, for everyone.
ZOS_SarahHecker wrote: »Hey all, just wanted to confirm we have seen this thread and are investigating.
ZOS_JessicaFolsom wrote: »@ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker
PC-EU issue 14 pages no actual info
PC_NA 2 staff replies in minutes
Get PC-EU is not a proirity @ZOS
Totally get why it may seem that way. The way we (the Community team) work on days like today is we help identify and escalate issues as they arise, keep in close and constant communication with the team working on the investigation, and provide updates as soon as we get them. While we wait on updates for issues that the team is investigating, we also continue to to keep an eye out for potential emerging issues. If we see one, we post to ask about it and gather more info so we can escalate it as well. We do a lot of juggling on launch days.The PC-EU login issue is the #1 priority right now, for everyone.
RodneyRegis wrote: »
Thanks vm. Why is it always EU?
ZOS_JessicaFolsom wrote: »@ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_SarahHecker
PC-EU issue 14 pages no actual info
PC_NA 2 staff replies in minutes
Get PC-EU is not a proirity @ZOS
Totally get why it may seem that way. The way we (the Community team) work on days like today is we help identify and escalate issues as they arise, keep in close and constant communication with the team working on the investigation, and provide updates as soon as we get them. While we wait on updates for issues that the team is investigating, we also continue to to keep an eye out for potential emerging issues. If we see one, we post to ask about it and gather more info so we can escalate it as well. We do a lot of juggling on launch days.The PC-EU login issue is the #1 priority right now, for everyone.
Unfortunately it is 21:18 in Europe now. Soon there is no reason to fix it anymore...
ZOS_JessicaFolsom wrote: »RodneyRegis wrote: »
Thanks vm. Why is it always EU?
The PC-EU server is our most popular and highest population server and also has more condensed prime time hours compared to the North American servers (mostly due to time zones). Prime time is also earlier than in North America, so on launch days like today, our European players are usually the first to encounter and call out issues.
We have removed a few comments from this thread that were bashing the developers. We understand how much you all want to play the new content and understand your frustration at this situation. We ask that you please keep your comments respectful. The Devs are looking into this issue, as stated by members of the community team previously.