Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Update on PC NA & EU Issues [Updated 10/27 @ 8:40pm]

  • Stratti
    Stratti
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    What about the Battlegrounds?? They still crash when queue pops?
  • Anony_Mouse
    Anony_Mouse
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    This topic was last given an update on Oct 27.

    After the past three weeks’ performance it would be great if we could get a more up to date official communication about what’s going on and what plans/actions are in place to solve the issue once and for all.

    The players are losing patience. Do we not deserve a bit of respect in form of some actual communication about the issues with the EU server? Be transparent with us. What is causing the problems? What hardware fault did you identify yesterday and what did you do about it? What can we realistically expect in the weeks and months to come?

    Holiday season is next months. Loads more people will be off work and on ESO for longer periods of time. Can we expect the same performance as we’ve seen recently?

    Please communicate honestly with your player base. That would go a very long way at this stage.


    Edit: typo
    Edited by Anony_Mouse on November 8, 2019 9:47AM
  • StarMightyMaster
    StarMightyMaster
    ✭✭✭
    This topic was last given an update on Oct 27.

    After the past three weeks’ performance I would be great if we could get a more up to date official communication about what’s going on and what plans/actions are in place to solve the issue once and for all.

    The players are losing patience. Do we not deserve a bit of respect in form of some actual communication about the issues with the EU server? Be transparent with us. What is causing the problems? What hardware fault did you identify yesterday and what did you do about it? What can we realistically expect in the weeks and months to come?

    Holiday season is next months. Loads more people will be off work and on ESO for longer periods of time. Can we expect the same performance as we’ve seen recently?

    Please communicate honestly with your player base. That would go a very long way at this stage.

    Holiday season is next month

    RIP PC.EU server no one be playing then even know many would like to.

    All we see is

    We are currently investigating issues some players are having regarding logging into the
    @TESOnline
    European PC/Mac megaserver. #ESO

    Also this will come with NO communication

    So have fun people

    P.S @ZOS_GinaBruno Any chance of an update many people have with endless loading screen when trying to play BGs SOLO much less so when group up.

    I have time to type all this as i'm in a endless loading screen :D
  • Rhaegar75
    Rhaegar75
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    @ZOS_GinaBruno an update would be useful
  • Waynerx8
    Waynerx8
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    ZOS_JesC wrote: »
    Greetings, we've removed a handful of comments that contained personal insults. This is a friendly reminder to remain constructive and civil when posting. It's fine to disagree with other forum members, but bashing and insults are never appropriate. Thank you.

    Wish you came on forums as quick regarding the state of your game on EU, and what you are doing to fix the mess that ESO is, as you do about insults.
  • Ydrisselle
    Ydrisselle
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    Waynerx8 wrote: »
    ZOS_JesC wrote: »
    Greetings, we've removed a handful of comments that contained personal insults. This is a friendly reminder to remain constructive and civil when posting. It's fine to disagree with other forum members, but bashing and insults are never appropriate. Thank you.

    Wish you came on forums as quick regarding the state of your game on EU, and what you are doing to fix the mess that ESO is, as you do about insults.

    JesC is a moderator and doesn't have any information about the servers or the game development.
  • phileunderx2
    phileunderx2
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    It would be nice if I didn't have to log out of the game and back in the game to switch characters. This is happening very often right now.
  • SillyGT
    SillyGT
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    “This is because there are more concurrent users there during peak times than on any other realm.“ The same issue is happening on console if not worse. Why aren’t you looking into Both at the same time why do console players have to wait literally months for an update that happened on pc already? You even stated that it’s unfair and how do you think pvpers feel on consoles? We literally can play for longer than 10 mins without it crashing. Please look into this sooner. @ZOS_GinaBruno @ZOS_BillE @ZOS_KaiSchober @ZOS_JessicaFolsom [removed excessive tags] seriously ps4 na players just want to have pvp experience that isn’t in a constant state of error.
    Edited by ZOS_JesC on November 13, 2019 8:13PM
  • phileunderx2
    phileunderx2
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    I can't even reload ui without having to quit game and log back in.
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