Cloudest Issues PC/NA

JenethIH

Reposted here from General Discussion

My raid team went into vCR tonight to continue our progression on +1 Lightning. We ran into several issues with things not rendering correctly. We gave up on +1 and attempted +0 but couldn't clear either one because the rendering bugs made the Trial very nearly unplayable. Here is a list:

1. Shadow realm portal would not render intermittently and/or would flicker.
2. The beam on Crushing Darkness would disappear.
3. The spears needing to be sent down were not rendering or very difficult to see.
4. The portal in the Shadow Realm to jump up was invisible.
5. The sparkles from Relequens heavy attack were invisible.
6. The heavy attack indicators on the mini-bosses were absent.

Please fix. The Trial is pretty much unplayable as is. @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_BrianWheeler @ZOS_RichLambert @ZOS_Finn @ZOS_Wrobel

ZOS_Finn

Thanks for the report. We will take a look. Were you also having frame rate issues by chance?

JenethIH

No frame rates were good. Just stuff not rendering. @ZOS_Finn

irswat

same, its not just cloudrest either @ZOS_Finn it seems lightning shader/particles arent rendering properly in vhof either, no beam, no puddles, no sparkles, etc.

code65536

@ZOS_Finn I did a vMoL this afternoon on PC/EU.

Things were fine as we started the trial. By the time we completed the first boss and started on the trash on the trail, people started reporting rendering issues.

• I could not see my attacks: my light attack projectiles, my destro ult, and other visual effects were missing; I could see my character doing the casting animations, and I see the damage being done, but I do not see the effects.
• The healer reported that she could not see the Ele Drain effect on targets.
• Enemy ground effects such as the Eclipse Field did not render. We could see the telegraph, but not the visual effects.

By the time we reached the twins, these rendering issues affected everyone in the group. We used port-to-player to travel to the start of the trial, and this fixed the rendering issues temporarily.

By the time we started on the trash after the twins boss, people started reporting issues again, and by the time we completed the chain pulls, things had gotten very bad again.

There is a load screen when people enter the hallway after the chain pull, and that load screen appears to have fixed the rendering issues again. So it seems that forcing a load screen clears up whatever rendering issues have accumulated. But, once again, this was temporary, and people started seeing problems again when we started Rakkhat. Half of the orbs in the back room were invisible. Orbs on pad 5 were invisible, orbs during execute were invisible, and various other effects were not fully rendering.

My speculation is that this is not a problem specific to trials, but rather a general issue with rendering introduced in Murkmire. It's something that builds up and gets progressively worse over time, and a load screen will reset the problem, temporarily fixing it until it builds back up again. It's probably more noticeable in trials because with 12 players and many more effects going on, the problem probably builds up faster in there than in other content.

ZOS_Finn

Thanks folks.

znrk

To the OP list I can add (PC/EU) from just few minutes ago:
8. the orbs in shadow realm unusually dark, barely visible
9. that stuff that puts player in the air when caught totally not visible
10. at one point shadows of the fallen were not visible, nothing, not even slightest indication of them

At this point we decided to give up.

Flaminir

Same issues this evening on PC/EU.

Tried Vet Cloudrest+1.... in shadow realm orbs not showing, wind of welkynars synergies not showing, spears not showing.

We went to Vet Asylum+1 instead... half the AoE's weren't showing.

Even half our skills werent showing either... everything from blockades to light or heavy attacks.

code65536

@ZOS_Finn We ran vCR +3 this evening on PC/NA. There seems to be more going on here than just rendering issues.

Yes, there were rendering issues that start to crop up around 50% when Relequen spawns and that slowly gets worse--things like invisible sparkles and the such.

But there were also issues that were not rendering-related. Most notably, after 40% Creepers no longer spawn. It's not that they are invisible and not being rendered. They don't spawn at all--there is no Razorthorn. Also, after 40% when someone dies, they no longer spawn a shade. They still have the "Shade of the Fallen" debuff and are unrezzable, but a shade simply does not spawn, so they are effectively permanently unrezzable, and this affects every player who dies after that point of the fight. This is not a problem earlier in the fight though, and it only starts being a problem at around the time Creepers were supposed to spawn, so my speculation is that these two things may be related?

Halke

Can confirm what is being said above. Will add in that for me, I stop being able to see ele drain, IA proc, any ground based cast I do, and light and heavy attacks.

We also had one orb in that CR that exploded via hitting the group three times rapid fire. We know it was the one orb because the other two were still up. Visual indications and combat logs said three waves of beads went out though.

Sometimes a reloadui fixes, though a full game restart fixes it for longer.

code65536

@ZOS_Finn Do you know if the patch tomorrow morning will address any of these issues, or will it be exclusively a fix for the corpse despawn problem?

deLioncourt

I noticed some flickering and strange graphical effects happening inside Blackrose Prison as well.

Someone had like..a trail that one gets from casting Rapid Maneuver..the little yellow glow..except it never faded..and I could see the path the player took.

It never once went away. Near the end, all I could see what his Rapid Maneuver Trail. Everything else was hidden behind it.

erlewine

Cloudrest still broken. No Creepers or corpse haunters spawning from around 50% and lower of Z'Maja. Interesting, the Combat Event for Creeper spawn is still being sent - as it shows up in raid notifier.

New patches breaking large chunks of content is becoming an alarming trend in this game. Please understand I am not saying this as an insult - it's just something that has to be said. Please let us know as players if we can help - perhaps ask on the forums right before patch release to log on the PTS and test out various content, then award those folks a crate or something for helping.

saf227_ESO

It's not just Cloudrest. We did vHRC last night & were having all kinds of rendering issues.
Fire Shapers were twirling nothing above their heads and that nothing shot out and hit us for invisible damage.
Meteors weren't telegraphing for the top boss.
For players, light & heavy attacks weren't showing.
There was no display for wall of elements or elemental drain.
Ultimates would show intermittently.
Some animations (like the carts and catapults up top being on fire) were strobing.
There were random streaks throughout the Warrior room.
Other players would leave a blur behind them whenever they moved.
This is PC NA.

chexor

@ZOS_Finn Will there be a fix for cloudrest on monday maintenance?

Marabornwingrion

chexor wrote: »

@ZOS_Finn Will there be a fix for cloudrest on monday maintenance?

Cloudrest have NOT been fixed today, good job. @ZOS_Finn @ZOS_GinaBruno

Some of the issues we've encountered in vCR HM after Murkmire:

- lag spikes (before combat 90 ping, after combat started 500+ ping)
- fps issues (very low fps even on potato settings, it was not an issue before Murkmire)
- orbs in portals sometimes are invisible
- teleporter to stone 'balcony' in portal sometimes does not spawn at all on the groud
- lighting effects from Relequen heavy attacks are no longer visible
- player light attacks not visible
- weird purple AoE around main boss which doesn't really exist
- spheres are permanently floating in the air with 0% HP
- weird effect on player characters like if they have perma major expedition

znrk

Astrid_V wrote: »

- teleporter to stone 'balcony' in portal sometimes does not spawn at all on the groud

Just small clarification on this: I believe these are spawning but not rendering - I managed to get to correct place and synergy prompt popped, despite complete lack of visuals of that teleporter.

BennyButton

Unsure if this is the case either - it seems like there are only issues if doing + x as +0 was fine the last time i did it.

JenethIH

This is very disappointing. Is there any ETA on a fix? Our raid progression is at a standstill. @ZOS_Finn

irswat

I know it wasn't in the patch notes, but can anyone confirm that these issues persist?

AzraelKrieg

Even though the progression group I'm in for weekends managed to get a one-shot clear on vAS+0, the fact we couldn't see anything was a PITA. Looks like both my vCR progression group and the weekend group are stuck until things are fixed.

Eleandor

We have a broken trial here with all kinds of different bugs. Wouldn't it be fun to make it the weekly? Oh wait...

Horowonnoe

I am very disappointed

tmbrinks

Agreed. Many end-game raiders have been with this game since launch, and we are now going on the 2nd week of issues in these trials, with only a "we're looking into it", and no acknowledgement of it in several other threads.

Groups have stopped raiding. There will be several that don't start back up. We're talking about players who have spent hundreds, if not thousands, of dollars on this game that you are ignoring, and just letting walk away.

Kingslayer513

C'mon ZOS, an update on these issues and at least some kind of ballpark ETA would really go a long way here.

My raid group has had to stop raiding for the time being. It was okay for one week because we could just split into sub-groups and run vBRP, but how long do you expect us to keep this up before people start leaving? All we get is a mere "thanks for the reports, we'll check it out" and now dead silence on the issue.

This isn't some inconsequential bug, this is entire trials being completely unplayable. FFS at least ask us questions so we can give you the data you need to fix it.

ZOS_Finn

Regarding the reported problems...

We have seen the reports and are actively investigating. We didn't really change or touch anything in Trials specifically so, its a bit of a broad net we are casting at the moment.

As with any performance issue after a patch, it is a good idea to try and run the content with as few AddOns active as possible. If you do not see an issue without AddOns, but do see them with AddOns, that can help diagnose the problem.

Thanks!

Feric51

ZOS_Finn wrote: »

Regarding the reported problems...

We have seen the reports and are actively investigating. We didn't really change or touch anything in Trials specifically so, its a bit of a broad net we are casting at the moment.

As with any performance issue after a patch, it is a good idea to try and run the content with as few AddOns active as possible. If you do not see an issue without AddOns, but do see them with AddOns, that can help diagnose the problem.

Thanks!

Except, you know, that one thing where someone made orbs in Maw morph into headless, articulated statues running around everywhere.

That change was funny like, "Ha ha." Thankfully.

Jakx

Lots of things werent supposed to be touched but are broken after every incremental patch.

idk

Jakx wrote: »

Lots of things werent supposed to be touched but are broken after every incremental patch.

Zos has had organizational issues with their data. They seem to lack someone who understands what can impact what when they make changes. It is why issues like this come up.

code65536

ZOS_Finn wrote: »

Regarding the reported problems...

We have seen the reports and are actively investigating. We didn't really change or touch anything in Trials specifically so, its a bit of a broad net we are casting at the moment.

As with any performance issue after a patch, it is a good idea to try and run the content with as few AddOns active as possible. If you do not see an issue without AddOns, but do see them with AddOns, that can help diagnose the problem.

Thanks!

@ZOS_Finn Why do you need a wide net? We've been quite specific about what's broken in vet Cloudrest:

• After 40% boss health, Creepers do not spawn. Z'Maja does the animation to spawn Creepers, and the game reports the combat event for the Creeper spawn, but they don't actually spawn.
• After 40% boss health, if someone dies, they do not spawn a Shade, even though they still have the Shade of the Fallen debuff which makes them unrezzable.

These are two very specific problems that we've reported, with simple, straight-forward steps to reproduce, and they have absolutely nothing to do with addons.

The other reports being reported, as I noted earlier, appear on the surface to be issues related to rendering/graphics and may not necessarily be related to the trials themselves.

Horowonnoe

^ This. So much.