ESO Launcher Crashes on Update 9/04/2018

WhisperLFE · January 2019

PicklemanJaro wrote: »

Was informed by C O X that the launcher is likely using one of these ports and is likely why it is being blocked.

Did they give you any indication of a workaround on their (the ISP's) end? I'm guessing not, unfortunately. I have the same provider and am also having the issue when not using a VPN.

Wildberryjack · January 2019

How do you use a VPN? I have one downloaded and the browser extension installed but the launcher doesn't go through my browser so how do I do this?

I can't download the PTS right now, it stops at 14% and crashes, saying it failed to download the patch manifest. It's being blocked by my ISP I guess.

Tonturri · January 2019

VPN worked for me.

Wildberryjack wrote: »

How do you use a VPN? I have one downloaded and the browser extension installed but the launcher doesn't go through my browser so how do I do this?

I can't download the PTS right now, it stops at 14% and crashes, saying it failed to download the patch manifest. It's being blocked by my ISP I guess.

Google 'Betternet VPN' or something. Should have a blue-ish theme. Download and run. Don't be fooled by the 'select region' or anything - just download, run, and then click 'connect'. Trying to select region or w/e ends up asking you to pay. To use the free bits, just click through.

https://cdn.discordapp.com/attachments/277176789648801793/537103050654089226/unknown.png

womax4321 · January 2019

After problem on steam bought from eso directly ended same problem after update. After a few back and forth with support they said ISP wasn't allowing some files to download. They suggested trying a couple of things I tried the VPN, found a cheap one and was back playing in a couple minutes. Since that worked I went back and tried Steam again and was back playing in a couple minutes there too.

womax4321 · January 2019

By the way I have Verizon FIOS too.

Bjornvetr · January 2019

Oh, joy: I'm having the same issue as OP: 9%, then crash.
I'm in Italy and my ISP is Tim (Telecom).

I have tried a VPN, but the game is huge so free VPNs aren't the solution. Having to pay for the game, the optional subscription and / or the DLCs, AND a VPN is just too much and, frankly, not that fair.

Maulie · January 2019

My ISP is C O X . N E T. They refuse to allow this game to be played. They started blocking it about 2 months ago. A T & T is moving fiber across Tulsa and the top tier service is $50 cheaper then C O X and it is unlimited data.

I will be moving to A T & T after having been a C O X customer for twenty years. I don't know why they suddenly decided to block Elder Scrolls after allowing it to work for years. But If I make the move I will be able to subscribe to a VPN and still save $40 a month for BETTER service.

I recommend all gamers leave C O X for good. Find another ISP that is cheaper and allows you to use your internet connection as you wish.

pintowrench_ESO · January 2019

Maulie wrote: »

My ISP is C O X . N E T. They refuse to allow this game to be played. They started blocking it about 2 months ago. A T & T is moving fiber across Tulsa and the top tier service is $50 cheaper then C O X and it is unlimited data.

I will be moving to A T & T after having been a C O X customer for twenty years. I don't know why they suddenly decided to block Elder Scrolls after allowing it to work for years. But If I make the move I will be able to subscribe to a VPN and still save $40 a month for BETTER service.

I recommend all gamers leave C O X for good. Find another ISP that is cheaper and allows you to use your internet connection as you wish.

All well and good except for those of us who dont have a choice due to bull *** deals on ISPs.

Trelfar · January 2019

pintowrench_ESO wrote: »

Well I thought this issue was done after 3-4 full functional updates. But in my normal experience with C O X communications it goes to hell quick for me from time to time.

But I figure I'd try to help people out. I had 2 patch files that I needed, but I was able to get patched and ready.

The depot file was listed as 266-to-268.z01 and I forced the download through my browser at this link: http://live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/depot/depot_266to268/depot_266to268.z01

The second one was a vo_en file: http://68.106.66.205/data/025430aad34ab9d6/live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/vo_en/vo_en_262to264/vo_en_262to264.z01

Hope this will help someone on the NA server.

But Good luck everyone.

I'm on FiOS and was having this problem, these steps helped a lot, thanks.

I'm an IT support manager with a background in networking, and I find it astonishing that this issue has been going on so long without a proper resolution. The excuses about it being an ISP issue are clearly incorrect - if you can download the file with literally anything else except the launcher (and we can), the problem is clearly in the code for the f***ing launcher.

Like others I had a renewed interest in the game after the Elsweyr announcement but I won't be spending any more money here until Zenimax take ownership of this issue and fix it properly without trying to pass the buck.

If anyone from support is paying attention, here's a hint for you: when I examined the copy of vo_en_262to264.z01 that the launcher downloaded (and that was causing the hang) and compared it to the file I downloaded with my browser, there was an extremely obvious problem. The files were the same length, but in the copy downloaded by the launcher, everything after byte 394,319 was a NUL. The data was identical in both files up until that point, but something is causing the launcher to start writing null data to disk partway through the download. Impossible to say if this is the cause of the problem or a symptom of something deeper, but I didn't see anyone else mention this in the thread so hopefully someone on the dev team for the launcher will find this useful.

CedrickeRavenheart · January 2019

Maulie wrote: »

My ISP is C O X . N E T. They refuse to allow this game to be played. They started blocking it about 2 months ago. A T & T is moving fiber across Tulsa and the top tier service is $50 cheaper then C O X and it is unlimited data.

I will be moving to A T & T after having been a C O X customer for twenty years. I don't know why they suddenly decided to block Elder Scrolls after allowing it to work for years. But If I make the move I will be able to subscribe to a VPN and still save $40 a month for BETTER service.

I recommend all gamers leave C O X for good. Find another ISP that is cheaper and allows you to use your internet connection as you wish.

Certainly makes one wonder, doesn't it. I'm still not completely convinced that the ISP story is real. Still looking for a workaround.

Trelfar · January 2019

The biggest irony about having download problems with any Zenimax/Bethesda game for me is that I live in Rockville, MD where Bethesda has its HQ, and my in-laws live in an apartment complex on literally the SAME STREET as the Zenimax HQ in Hunt Valley, MD.

Maybe I should just drive over with a portable HDD and ask them for the files.

CedrickeRavenheart · January 2019

My application log reflects the following after trying for the fourth time tonight:

Faulting application name: Bethesda.net_Launcher.exe, version: 3.6.10.0, time stamp: 0x59038a2e
Faulting module name: libcef.dll, version: 1.1248.785.0, time stamp: 0x515e1207
Exception code: 0x80000003
Fault offset: 0x009ee926
Faulting process id: 0x2f14
Faulting application start time: 0x01d4b52da1f41b54
Faulting application path:

\Zenimax Online\Launcher\Bethesda.net_Launcher.exe
Faulting module path:

\Zenimax Online\Launcher\libcef.dll
Report Id: 93e7c91d-8add-4c21-bfc9-cd97d6555054
Faulting package full name:
Faulting package-relative application ID:

I've even gone through the process of explicitly opening/redirecting the ports on my router that had been mentioned:

TCP / UDP Ports 24100 through 24131
TCP / UDP Ports 24500 through 24507
TCP / UDP Ports 49100 through 54000

No love to be had apparently.

WeaselGod · January 2019

Maulie wrote: »

My ISP is C O X . N E T. They refuse to allow this game to be played. They started blocking it about 2 months ago. A T & T is moving fiber across Tulsa and the top tier service is $50 cheaper then C O X and it is unlimited data.

I will be moving to A T & T after having been a C O X customer for twenty years. I don't know why they suddenly decided to block Elder Scrolls after allowing it to work for years. But If I make the move I will be able to subscribe to a VPN and still save $40 a month for BETTER service.

I recommend all gamers leave C O X for good. Find another ISP that is cheaper and allows you to use your internet connection as you wish.

Some people don't have any choice but to choose C o x, where we live C o x is literally the only ISP.

HiGravShawn · January 2019

Not sure if this will help anyone else but we were to the point that we had given up and I was looking for another game to play, but happened to be up late coding last night when it dawned on me that it could be a DNS issue. I don't use C O X DNS addresses because their enhanced error report ads disrupt my work VPN. On a lark I logged into my router and turned off the DNS override so it reverted to C O X's default DNS address and then refreshed my connection. Lo-and-behold it downloaded the game. We just tried it on my wife's computer and it worked there as well. IIRC it was Google or level 3's DNS it was pointing at, can't remember which was primary and which was secondary and not sure exactly who was blocking it... But if you're still having trouble try changing your DNS.

rasux · January 2019

I remember having this problem a few months back when I was performing a clean install, because I thought, "Hey, Zenimax must have this figured out at some point soon, right?" Lo and behold, several months later and it's still not fixed.

What's even worse, is I remember downloading the depot_-1to268.z01 file and placing it into the proper folder which resolved it, but now even that doesn't work on this go-around.

I can forgive this though, since I know Zenimax is just a small indie company.

Jarndyce · January 2019

As I have C O X, I gave in and downloaded a VPN, Windscribe. I had no issues with downloading game updates with it. I am relieved that I won't have the headache launcher issue any longer. Still,
as I have said before, shouldn't have to download a VPN just to play the game.

Trelfar · January 2019

rasux wrote: »

What's even worse, is I remember downloading the depot_-1to268.z01 file and placing it into the proper folder which resolved it, but now even that doesn't work on this go-around.

If you haven't already, try deleting the host.developer.log after downloading and placing the file. That worked for me.

justsmurfitall · February 2019

ZOS_GinaBruno wrote: »

Hmm, ok, thanks for the info all. We're going to pick this back up first thing in the morning. Appreciate all the info that was given tonight, we'll get this figured out!

@ZOS_GinaBruno
I'm not sure what all you need since I've not got the time to read 20+ pages of stuff. When I open the launcher through Steam, initially, the update of around 45mb would start but would freeze the launcher at 2%, then the launcher would just vanish. Later, Same process to start, but launcher would not even appear. I also tried the workaround with opening the game through the eso64.exe file. It looked like I might get to play, then boom. Error.

Here is part of the log:

02/04/2019 17:31:36 Check block: 194/194 -- Failed
02/04/2019 17:31:36 depot_256t: Already/Total: 12/194 (47611864)
02/04/2019 17:31:36 depot_256t: Base state changed from (Checking to Downloading)
02/04/2019 17:31:36 Scanning reliable sources (1)
02/04/2019 17:31:36 Adding reliable source [URL: http://live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/depot/depot_256to258/ ID: 0]
02/04/2019 17:31:36 Scanning tracker sources (1)
02/04/2019 17:31:36 Adding tracker source [http://tracker.snxd.com/]
02/04/2019 17:31:36 : Contact interval changed from 0 secs to 30 secs
02/04/2019 17:31:36 tracker.sn: State changed from (Idle to Setup)
02/04/2019 17:31:36 tracker.sn: Notify of status 'Starting'...
02/04/2019 17:31:36 tracker.sn: State changed from (Setup to Processing)
02/04/2019 17:31:36 depot_256t: Filling request queue sequentially (12:0)
02/04/2019 17:31:36 depot_256t: Choose next (1:0/12/0) [12:194]
02/04/2019 17:31:36 depot_256t: Building full request off index (12:1)
02/04/2019 17:31:36 depot_256t: Filling request queue sequentially (13:0)
02/04/2019 17:31:36 depot_256t: Choose next (1:0/13/0) [12:194]
02/04/2019 17:31:36 depot_256t: Building full request off index (13:1)
02/04/2019 17:31:36 depot_256t: Filling request queue sequentially (14:0)
02/04/2019 17:31:36 depot_256t: Choose next (1:0/14/0) [12:194]
02/04/2019 17:31:36 depot_256t: Building full request off index (14:1)
02/04/2019 17:31:36 depot_256t: Filling request queue sequentially (15:0)
02/04/2019 17:31:36 depot_256t: Choose next (1:0/15/0) [12:194]
02/04/2019 17:31:36 depot_256t: Building full request off index (15:1)
02/04/2019 17:31:36 Phase changed from [Unknown] to [Queued]
02/04/2019 17:31:36 Phase changed from [Queued] to [Startup]
02/04/2019 17:31:36 Attempt 1 (of 1) : 1 [5]
02/04/2019 17:31:36 Phase changed from [Startup] to [Reset]
02/04/2019 17:31:36 Phase changed from [Reset] to [Lookup]
02/04/2019 17:31:36 Close connection
02/04/2019 17:31:36 Phase changed from [Lookup] to [Connect]
02/04/2019 17:31:36 Connecting Normal (Attempt 1) to URL ' [tracker.snxd.com] (C:0)
02/04/2019 17:31:36 Phase changed from [Connect] to [Request]
02/04/2019 17:31:36 depot_256t: Piece passes authentication [12] [181 left] [46239k]
02/04/2019 17:31:36 depot_256t: Filling request queue sequentially (16:0)
02/04/2019 17:31:36 depot_256t: Choose next (1:0/16/0) [13:194]
02/04/2019 17:31:36 depot_256t: Building full request off index (16:1)
02/04/2019 17:31:36 Hostname not found in whitelist (68.106.66.133)
02/04/2019 17:31:36 WebGet Error: (http://68.106.66.133:80/data/02ba4bdabe4f4fdd/live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/depot/depot_256to258/depot_256to258.z01) (68.106.66.133:80) (3:956)
02/04/2019 17:31:36 http://127.0.0.1:50110/applications.js (1932): ---- WebGet Error: http://68.106.66.133:80/data/02ba4bdabe4f4fdd/live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/depot/depot_256to258/depot_256to258.z01 68.106.66.133:80 3 956 ----
02/04/2019 17:31:36 depot_256t: Piece passes authentication [15] [180 left] [45983k]
02/04/2019 17:31:36 Phase changed from [Request] to [Header]
02/04/2019 17:31:36 HTTP Return value [200][v1.1]
02/04/2019 17:31:36 Phase changed from [Header] to [Body]
02/04/2019 17:31:36 Hostname not found in whitelist (68.106.66.133)
02/04/2019 17:31:36 Total Read [204 + 73 (73)] (0) (1:73) (0.22sec)
02/04/2019 17:31:36 Phase changed from [Body] to [Evaluate]
02/04/2019 17:31:36 Successful (200) (C:0) [0:0] [
02/04/2019 17:31:36 Phase changed from [Evaluate] to [Cleanup]
02/04/2019 17:31:36 depot_256t: Filling request queue sequentially (17:0)
02/04/2019 17:31:36 depot_256t: Choose next (1:0/17/0) [14:194]
02/04/2019 17:31:36 WebGet Error: (http://68.106.66.133:80/data/02ba4bdabe4f4fdd/live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/depot/depot_256to258/depot_256to258.z01) (68.106.66.133:80) (3:956)
02/04/2019 17:31:36 depot_256t: Building full request off index (17:1)
02/04/2019 17:31:36 Phase changed from [Cleanup] to [Done]
02/04/2019 17:31:36 Trans : 0.2190s
02/04/2019 17:31:36 Total : 0.0000s
02/04/2019 17:31:36 tracker.sn: Processing tracker data...
02/04/2019 17:31:36 tracker.sn: Request failed 38:[The specified info hash was not found.]
02/04/2019 17:31:36 tracker.sn: Contact interval changed from 30 secs to 300 secs
02/04/2019 17:31:36 tracker.sn: Received 0 peers.
02/04/2019 17:31:36 tracker.sn: Returned failure (1 time)
02/04/2019 17:31:36 tracker.sn: State changed from (Processing to Cleanup)
02/04/2019 17:31:36 tracker.sn: State changed from (Cleanup to Idle)
02/04/2019 17:31:36 http://127.0.0.1:50110/applications.js (1932): ---- WebGet Error: http://68.106.66.133:80/data/02ba4bdabe4f4fdd/live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/depot/depot_256to258/depot_256to258.z01 68.106.66.133:80 3 956 ----
02/04/2019 17:31:36 depot_256t: Piece passes authentication [14] [179 left] [45727k]
02/04/2019 17:31:36 depot_256t: Filling request queue sequentially (18:0)
02/04/2019 17:31:36 depot_256t: Choose next (1:0/18/0) [15:194]
02/04/2019 17:31:36 depot_256t: Building full request off index (18:1)
02/04/2019 17:31:36 Hostname not found in whitelist (68.106.66.133)

I have of course, tried launching eso64.exe (steam user) and it gave me an error that the launcher was an outdated version. I was trying to come back to the game after 1+ years away from it. I'm rather disappointed that I came back to a broken game. Can you please help me?

Wavek · February 2019

On PC ESO uses these ports, however, at least for patching, it is always considered an outbound connection (launcher initiates the request) rather than inbound. (most consumer ISP's prevent inbound on port 80 for example)

TCP / UDP Ports 24100 through 24131
TCP / UDP Ports 24500 through 24507
TCP / UDP Ports 24300 through 24331
TCP Port 80
TCP Port 433

The explanation by C O X about filtering inbound connections doesn't indicate why a particular file being requested by the launcher is being damaged as it goes through the ISP network.

Sureshawt · February 2019

CedrickeRavenheart wrote: »

Maulie wrote: »

My ISP is C O X . N E T. They refuse to allow this game to be played. They started blocking it about 2 months ago. A T & T is moving fiber across Tulsa and the top tier service is $50 cheaper then C O X and it is unlimited data.

I will be moving to A T & T after having been a C O X customer for twenty years. I don't know why they suddenly decided to block Elder Scrolls after allowing it to work for years. But If I make the move I will be able to subscribe to a VPN and still save $40 a month for BETTER service.

I recommend all gamers leave C O X for good. Find another ISP that is cheaper and allows you to use your internet connection as you wish.

Certainly makes one wonder, doesn't it. I'm still not completely convinced that the ISP story is real. Still looking for a workaround.

Of course the ISP story is baloney. Think about how many games and apps you have on your computer and are you having any issue updating them? I have lots yet the only one I have an issue updating is ESO.

justsmurfitall · February 2019

Sureshawt wrote: »

CedrickeRavenheart wrote: »

Maulie wrote: »

My ISP is C O X . N E T. They refuse to allow this game to be played. They started blocking it about 2 months ago. A T & T is moving fiber across Tulsa and the top tier service is $50 cheaper then C O X and it is unlimited data.

I will be moving to A T & T after having been a C O X customer for twenty years. I don't know why they suddenly decided to block Elder Scrolls after allowing it to work for years. But If I make the move I will be able to subscribe to a VPN and still save $40 a month for BETTER service.

I recommend all gamers leave C O X for good. Find another ISP that is cheaper and allows you to use your internet connection as you wish.

Certainly makes one wonder, doesn't it. I'm still not completely convinced that the ISP story is real. Still looking for a workaround.

Of course the ISP story is baloney. Think about how many games and apps you have on your computer and are you having any issue updating them? I have lots yet the only one I have an issue updating is ESO.

Certainly I would, if my husbands apartment job didn’t net us free high speed from C O X. Also, I play Neverwinter and update it just fine. When I played World of Warcraft, I updated it just fine. Any other online game that I have had through C O X has updated just fine.

Skander · February 2019

Anyone got a fix? I got a new pc and it's failing to download

justsmurfitall · February 2019

Skander wrote: »

Anyone got a fix? I got a new pc and it's failing to download

Unfortunately for me, I ran the consultant and found out that my graphics card (intel processor laptop) does not have enough vram. Not sure why that would tell me I am missing a vital meta file, but until I can build my own rig (def not intel) I’m SOL.

stumafoo · February 2019

I came back to see if maybe someone got this working but looks like a bunch of workarounds. I cant believe that other than a generic response form support, not much else is being mentioned or done about this. I really want to come back , it already crashed on me 3 times , I went in and lowered my fios settings in my router firewall to see if maybe that'll get me through.
I'm at 24% with 12.02MB/s......... hoping it just continues. I really wanted to come back and actually be a subscriber but may not be able to. Time will tell. Hope everyone is getting a workaround that works for them.

Skander · February 2019

lordrichter wrote: »
chaz wrote: »

lordrichter wrote: »

I am actually sort of curious how many of you are using Roadrunner/Time Warner Cable, now Spectrum Internet, for an ISP. (Edit, but specifically those that come from what used to be Time Warner)

I remember 3 years ago, I don't know when they changed but time warner is now Spectrum. Since I've been using them I never had an issue.

I use and have Windows 10, I use Norton anti virus, I am not sure if windows defender is turned on because Im pretty satisfied with Norton, I used to do the whole best buy webroot, but think Norton works just a tad better. Unless specified , what ports am I using is unknow, like what port on my end is supposed to be open? My Desktops normal firewall, and my IE , Chrome I am pretty sure http;\\theelderscolls is as a trusted site and allowed in programs. http;//142.128.4.75 is also on the trusted site in security tab.

Yeah, you are one of the ones that is being blocked by the ISP, for some reason. I saw that you were on the former Roadrunner network. I was wondering how many others were.

For some reason, when the patcher attempts to download one of the files, you are being redirected to 142.129.4.75, which belongs to your ISP.
WebGet Error: http://142.129.4.75:80/data/06b2ba5b43c61bf8/live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/depot/depot_233to235/depot_233to235.z01
If your ISP does not pass that along to live.patcher.elderscrollsonline.com (edit: or provide a mirror of the file), you won't get the file. You might as well try to download ESO from your toaster.
142.129.4.75  AS20001 ROADRUNNER-WEST - Time Warner Cable Internet LLC

Seriously?

Boltz4Life · February 2019

So, here we are again...

Another patch, another launcher fail. Every time I open the launcher to get the whopping 50-ish MB patch, it becomes unresponsive and freezes/closes out. I didn't used to have this problem with ESO in the past, and also don't have this problem with the other 67 games that I play online. What on earth is going on that only this game is requiring people to use VPN's and extra BS to be able to play the game? Do I just need to possibly get my money back/stop subscribing due to not being able to play the game? I seriously think it's the stupidest thing to have to require a VPN to download a tiny patch for a game you pay/subscribe for.

Is anyone looking into this? Does anyone have an option that doesn't require additional services to be able to play a damn game? I pay top dollar for my internet and refuse to have to pay additional companies to allow access for a freaking 50MB download. Ri-***-u-lous.....

Trelfar · February 2019

Here's the exact steps I followed to get patched today, no VPN required:

Killed the launcher from Task Manager as soon as I realized it was hung
Opened up the host.developer.log from the Launcher folder and found the URL that was repeated 4,000+ times in the log. In this case it was http://151.205.4.95/data/00df4b5e6a529a7a/live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/depot/depot_268to269/depot_268to269.z01
Pasted that link into Chrome and downloaded it.
Opened the The Elder Scrolls Online\depot\patchdata.depot folder and deleted the files it contained. Moved the downloaded depot_268to269.z01 file to that folder
Restarted the launcher and watched it patch successfully.

[Insert standard boilerplate here about how ZOS need to fix the f***ing download code in the Launcher.]

CedrickeRavenheart · February 2019

Trelfar wrote: »

Here's the exact steps I followed to get patched today, no VPN required:
Killed the launcher from Task Manager as soon as I realized it was hung

Opened up the host.developer.log from the Launcher folder and found the URL that was repeated 4,000+ times in the log. In this case it was http://151.205.4.95/data/00df4b5e6a529a7a/live.patcher.elderscrollsonline.com/products/eso/874DCDCF-C40C-4956-92FE-E39B8DC4764E/depot/depot_268to269/depot_268to269.z01

Pasted that link into Chrome and downloaded it.

Opened the The Elder Scrolls Online\depot\patchdata.depot folder and deleted the files it contained. Moved the downloaded depot_268to269.z01 file to that folder

Restarted the launcher and watched it patch successfully.

[Insert standard boilerplate here about how ZOS need to fix the f***ing download code in the Launcher.]

Thanks Trelfar. This is where the fix began for me. I followed the steps above and progressed through the z25 file when it froze. So using Chrome, I manually downloaded z25 through z30 and moved them into the same directory which allowed the updates to continue and finally finish. Not sure why the launcher/updater is busted in some situations, but it's not an ISP issue and I am not going to add another application, namely a VPN, just so I can patch the game. We'll see if the issue persists as soon as another update is necessary, but at least I'm back in game... after weeks and weeks of no answers.

Not stellar support there ZOS. :-(

BitterClinger · February 2019

I know they don't care about this problem, but I just wanted to say again that the fail launcher is still fail.

/sarcasm on
It's hard to believe that Verizon has not had their engineering team devise a fix for the ESO Launcher.
/sarcasm off

Bpryr_125 · February 2019

It cracks me up still... After reading the plethora of comments. My launcher would freeze constantly after every update, after reading many steam user & launcher issues. A Vpn has solved every launcher issue Ive had lately(last 3 updates)(but every update there is always something to fix.. always) . Why should this be?

As a Steam ESo user this has been a headache of woooww. I have dug into replacing code, this & that// change this choice/.. JOIN Beta on steam.. rofl,etc.. every excuse fix listed.

SO i have to install Vpn to stop the launcher freeze. A 3rd party source so the game launcher works correctly?

And yes a VPN works every time to fix the launcher lockup for me... but why should i have to have a VPN??

Every time ESO updates through Steam there has been a plethora of hoops to jump through.. something needs to be cleaned up, seriously

Thanks,
(devoted ESO Premium steam player for yrs)

Launcher locked up & froze multiple times before i tried to run it under a VPN. & yes i tried it a few times before I ran my VPN before I ran ESo launcher. Woot download no problem once VPN was active