HDR broke on xbox since wolfhunter? EDIT: Patch coming early october

GDOFWR420

Still waiting

Beardimus

its cool people are finding work arounds to make the appearance of the game less bad in iterim, however making that HDR slider work - with old HDR on one end, and current HDR on the other really must be the best option, everyone is happen then.

May purchases were made on how the game looked, and its been changed. And sure we can close the gap meddling which is a good thing as the game is fugly otherwise - but still be nice to get it back as it was, given the change was pushed through in error

swirve

msetten wrote: »

dotme wrote: »

ecconova wrote: »

The entire world of Tamriel has more detail and depth since the change. I am seeing detail in so many things the over saturated colors blocked. The whole world seems more dimensional....I hate to say it because I was so against it but ZeniMazx was right about the change, at least on my TV.

Oh man, I just hate it when I'm wrong. Spent 2 hours last night playing with settings and found the results pretty amazing.

I'm still very much in favor of end-user preferences/more control when it comes to HDR, and I'd especially like to see about a 5% increase in color saturation, but I'm slowly falling in love with the new look. For those here who just can't get used to the change, it's clearly going to be this way for a while so I'd encourage you to fiddle until you find a happy place.

What works for me won't work for everyone of course, but this is what I did: First, I simply set my TV back to the same settings that I use for other games and activities. I own a Samsung and pretty much followed the recommendations for my set at rtings.com

Then, although it seemed counter-intuitive, I adjusted the in-game brightness (Not that useless HDR Brightness, the main brightness with the three logos) and set it at about 90%. That's not a typo - I cranked that sucker. This goes against the on-screen instructions, which state the middle logo should be "barely visible" - On my setup, all three logos are clearly visible. I left the HDR Brightness slider at 50% because it doesn't do anything anyway.

The results were spectacular. I had to let my TV adjust its backlight using the ambient sensor (Eco sensor on Samsung TVs) so my retinas didn't get fried when there's low light in the room, but the game looked sharp and the colors were improved considerably. For the first time since the last update, the world put a smile on my face again.

That 3-logo brightness slider isn't like a TV brightness control - It seems to boost color and contrast too, making for a more defined image. And in my case it didn't wash out the shadows at all. It enhanced them. The nights were still totally dark (unless it was cloudy instead of clear) and I was blown away.



Anyway, I'm sure this won't work for everyone but I'm actually liking the new HDR after making the change, and my TV is basically running a standard config again - meaning I don't have to change its settings when playing other games.

If anyone here has a Samsung and wants my settings just to play around with, message me.

I’m on a PS4 Pro with an LG OLED tv and changing the normal brightness also improved my image spectacular. Though I found that setting in such a way that left circle is just bearly visible (about 25%) gave the most beautiful image. Too high meant that darker places in dungeons became way too bright. At the setting I have now, there is a nice depth in contrast.

I also have an LG OLED tv and the update has destroyed the HDR quality.

rozella

Lg oled here too. I can`t understand why they not put the settings back until they solve
the problem. lose players should be a priority in my world.

madchuska83

"Unintended consequences" - We admittedly screwed something up.

"Monitoring the situation" - But we aren't going to fix it.

madchuska83

Something happens to The Crown Gifting System and they shut down the servers THE NEXT DAY. Absolutely despicable.

dotme

GWINDHA1R wrote: »

For me it worked! I also have a Samsung tv and it worked ! Dotme, if you read this; you are my hero.

Awesome - I'm really happy it helped you

msetten wrote: »

I’m on a PS4 Pro with an LG OLED tv and changing the normal brightness also improved my image spectacular. Though I found that setting in such a way that left circle is just bearly visible (about 25%) gave the most beautiful image. Too high meant that darker places in dungeons became way too bright. At the setting I have now, there is a nice depth in contrast.

Makes sense. I suspect different TVs and tastes will require a judgement call on that setting, but it certainly seems to be much more than "brightness" in the TV sense. I'm not a video pro so I don't know what it does. Gamma maybe?

Regardless, it seems boosting that 3-logo brightness slider to a point well beyond just making that center logo "barely visible" seems to make things more vivid with HDR and brings back some of the great colors without washing out the game.

Beardimus

rozella wrote: »

Lg oled here too. I can`t understand why they not put the settings back until they solve
the problem. lose players should be a priority in my world.

Agreed

dotme

ZOS_MattFiror wrote: »

A side effect of this change is that it changes how our HDR "slider" bar displays HDR changes – on some TVs, you won’t notice any change after moving the slider 10-15%.

Since we're all HDR users in this thread, I wanted to follow up on this statement too. I claimed earlier in this thread that I could see zero changes with this slider. I was wrong. After researching what other games do with HDR Brightness, it seems this control usually adjusts what "Paper White" looks like.

Armed with this new info (which isn't provided anywhere in the game) I rolled up on the north side of Kingscrest at high noon in bright sunlight, aimed my view at the snow on the ground, and played with that HDR Brightness slider. Matt was correct - The slider does do something. At 0% (All the way to the left) the snow was overly-bright with no subtle shadows or undulations. At about 25%, the snow looked perfect with shimmering, shadow and definition. Beyond that, nothing changed.

So calibrating that HDR slider seems to require a trip to a very bright white area, since ESO doesn't offer any on-screen calibration. It only impacts white light as near as I can tell, not colors which is why many of us played with it in a normal zone and concluded it did nothing at all.

So... to summarize - if you're looking for a workaround that might put a little of that smile back on your face, leave your nicely calibrated TV's settings alone and try this:

• Set the HDR Brightness slider at about 30% (Or go somewhere with snow at mid-day and actually calibrate it)
• Keep moving the 3-Logo Brightness slider to the right until you're happy with how the game looks, which might be well beyond the point where the middle logo is "Barely visible"

Aliyavana

ZOS_MattFiror wrote: »

I know there’s more than a little bit of concern from our Xbox One X and PlayStation 4 Pro players who take advantage of the HDR modes on those consoles. For those that are unaware, HDR is a graphics mode that allows the game client to far more subtly render colors to make scenes with a lot of detail almost lifelike. It is really cool and makes ESO look amazing, especially in scenes where there is a lot of color and detail, like sunsets. In the latest update, we made a change that altered the way HDR support in ESO works by “normalizing” lighting and color values, which led many players who use HDR believe it makes the game look bland.

The explanation for what happened here is illuminating, as it gives some insight into our development process, especially how we treat bugs vs. how we treat new art assets and shaders.

On the development side, we have a strict policy to never change art assets once they have been in the live game, except – and this is important – if they are obviously “wrong”. Think bad animations, shoulder pads clipping through armor, weapons hanging too far off a character model’s hip – that kind of thing. This “no change” policy has been in effect since the Redguard Female Armor Debacle of 2015. This was where we updated the visuals of one type of Redguard Female armor and pushed it live without thinking of the consequences of players who liked the way it looked and had been using it for over a year. This caused a lot of – very much merited – criticism from players that liked the older style much better. That’s when we started our “no change” policy. Even if we think an asset needs to updated because it doesn’t fit ESO’s established art style or the artist responsible thinks they could have done better, we no longer change live assets because players are used to the way the game and their characters look, and that is more important than what WE think.

Funny story about this – and I’m sure you are all seeing where this is going – we have a backlog of art bugs and issues that we address over time. If these are flagged as low priority, it can take a long time to get to them. Just after our HDR versions of ESO launched, we flagged an HDR issue where some assets were not responding correctly to our HDR renderer – their color values were not configured properly and were “blown out”, meaning they were far too bright for the established ESO art style. This was entered as a bug, and sat there (not high priority) on the bug list for a few years. Eventually it was addressed and made its way into the build that launched with Update 19 (Wolfhunter).

A side effect of this change is that it changes how our HDR “slider” bar displays HDR changes – on some TVs, you won’t notice any change after moving the slider 10-15%. This is exacerbated by the fact that there is no commonly accepted HDR standard for TVs – cheaper HDR TVs tend to be dimmer with not as much control, and higher-end TVs have a large range of brightness. You’ll definitely notice a difference after our change, especially if you have one of the lower-end TVs.

Short story: It was flagged as a bug, not an “art asset change”, so it never came to the attention of the Art Director (or me) until it went live. Obviously this should have been seen as an “art change”, not a bug fix. We should not have changed it, even if we think that the change is merited, due to our “no change once live” policy.

So now this leaves us in a sticky situation: if we change it back, there will be players that like the new way better than the old. And they will be correct, just as are the ones who like the old way – this is subjective. We are now in a no-win situation, which is why we haven’t given you guys much information up until this point. What we need to do is step back, look at our options, and figure out what is the best thing to do that makes the highest number of players happy. I’m not 100% sure what this is yet, but hang tight and we’ll let you know.

And my sincere apologies for rolling this out with no information, no background, and no heads-up. We take this very seriously, and we’ll make some process changes to ensure something like this doesn’t happen again in the future, just like we did during the Redguard Female Armor Debacle.

Rip, redguard and old orc armor looked way better before. This policy has been a massive pain in getting some things done with how massively disappointed nocturnal's model was and this policy is the stance you took. Is this why ordinator armor hasn't been updated in the main land?

ZOS_GinaBruno

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

o_0

ZOS_GinaBruno wrote: »

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

THANK YOU!

Davor

Thanks for letting us know Gina.

dotme

ZOS_GinaBruno wrote: »

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

I'm sure that will make many people happy, and disappoint a few too (I'm somewhere in the middle, to be honest)

Now that HDR sets seem to be all you can buy when purchasing a new TV, providing better calibration/setting controls within the Video options of the game would be an excellent long term solution. There's a lot to like about the post-update changes, and it would be really cool to let users have more control over it all. Thanks!

pattyLtd

Thank you, thats a great decision

madchuska83

ZOS_GinaBruno wrote: »

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

Yay!

SirBobbyDanger

Very good to hear, even if I've finally adjusted to the newer visuals. Can't wait to see the color pop again, and I hope to see even better visuals in the future from the team

FilteredRiddle

ZOS_GinaBruno wrote: »

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

Admittedly, I'm one of the (less vocal) people who liked the changes. Granted, I personalized my TV settings to take advantage of my 4K UHD + Xbox S combo when I bought the TV so perhaps I saw something "better" than the average affected person; the Wolfhunter changes simply made the details sharper, and things less... overtly vibrant. However, I think with so many people being upset the changes did need to be addressed. I just hope that - as @ZOS_MattFiror hinted at - a compromise is found between the original settings and the new settings, rather than simply reverting to the old exceedingly saturated graphics and leaving well enough alone.

bee_tiswasnot

ZOS_GinaBruno wrote: »

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

That will be great. I am getting used to the ‘land of ming’, but the greens are wiped out on our (very recent and quite classy) TV and if I fiddle the colour so ESO looks OK, everything else is so vivid it makes us go cross-eyed. Having a date for the fix will, I am sure, satisfy all the grown ups!

happyhughes2001

ZOS_GinaBruno wrote: »

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

Thank you so much!!! Brilliant decision, the colour will be returning soon!!!

So many people will be happy.

Thank you @ZOS_MattFiror

blunned

This is great to hear and overall I believe the right decision. I know this was a difficult situation all around. Hopefully this whole fiasco will push you guys to consider console players’ quality of life issues more in future updates as you can see we actually care about many of these things.

Hotdog_23

ZOS_GinaBruno wrote: »

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

Thank You!!!!!!!!!!!!!!!!!!!!

Beardimus

ZOS_GinaBruno wrote: »

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

THANK YOU @ZOS_GinaBruno that is amazing news.
Absolutely the right / best thing to do.

Thank you to all the team

rozella

Thank you !
This was the best decision both for the team and the players.

MJallday

But I liked it how it was @ZOS_GinaBruno 😂😂😂Haha joke, thank you to you and team for reverting it

WildRaptorX

The new update looks more realistic and less fantasy (which I like). However, the foliage and the fires (the small things in eso that bring it to life) in the screenshots posted look awful and not HDR latest gen console.

Good luck trying to find a middle ground. I know you’ll do us good

GWINDHA1R

So all the players who nerdraged and quit will probably come back too That’s good.

GDOFWR420

ZOS_GinaBruno wrote: »

Hi everyone,

We've made the decision to revert the recent changes to HDR while we continue to investigate solutions for the original issue. You can expect to see this in an incremental patch scheduled for early October. Thanks again for all your feedback.

Thank you. Yesssssssssss \o/

Beardimus

This has made my weekend lol

happyhughes2001

Beardimus wrote: »

This has made my weekend lol

Me too. Absolutely over the moon they have decided to revert back.