Group finder is broken

Zer0oo

Can we not get a fast and dirty fix by just deactivation ready check? I really can no longer play bg during prime time and it is frustration to just wait for some patch that may or may not come in a few month. The GRP tool for BGs are broken since Wolfhunter dlc!


@ZOS_GinaBruno ; @ZOS_JessicaFolsom

ZOS_GinaBruno

We've been working on a fix for this since it was discovered. At this time, the fix is going through QA and if it passes, we'll get it into the next incremental. It's not that we weren't prioritizing the issue (this is a big deal and we want it fixed as much as you all do), it was just complicated and took some time.

davapoole

yet again the major bugs affecting this game seem to be only happening on the EU server and not the NA server. it seems like the server cannot que more than one person at a timw as late in night or early in day its ok. but at prime time in evening its like 20 mins at least accepting the que for it to say que declined. when the ready check first came out it took you between 4-6 months to get it working in some sort of acceptable way. have you thought of removoing the ready check and have it like it used to be and people can kick afk players . that way at least they get into dungeons while you fix the fault rather than losing your player base as they feel you dont listen to them reporting the fault and say nothing or give them some possible time for a fix to be available. like i said the dungeon finder worked great before the ready check. i would rather kick a few afk players than spend 30 mins trying to get into a dungeon. its ok if in a formed group for a pkedge you can port in but not for random dailies or battlegrounds. please do something to fix this or at least inform people what is happening

davapoole

the problem i have as well is why is this happening only on the EU server and not the NA server also surely this would be a common fault on both servers

Ilithyie

Thanks for the follow-up @ZOS_GinaBruno !
Hope it will be fixed soon.

Anhedonie

Please, kill ready check. People should know what they are getting into when they use group finder.

Varana

ZOS_GinaBruno wrote: »

We've been working on a fix for this since it was discovered. At this time, the fix is going through QA and if it passes, we'll get it into the next incremental. It's not that we weren't prioritizing the issue (this is a big deal and we want it fixed as much as you all do), it was just complicated and took some time.

That's nice to hear.

Although it also would've been nice to hear it a bit sooner - the impression that this was not high on the list is mostly a result of getting absolutely no acknowledgment that it's being worked on.

Anhedonie wrote: »

Please, kill ready check. People should know what they are getting into when they use group finder.

I usually do things other than just standing around while waiting for a dungeon. A few seconds to sort things out (like re-equipping skills and gear or finishing a survey node because that's gone when you return) is quite useful.

Anhedonie

Varana wrote: »

ZOS_GinaBruno wrote: »

We've been working on a fix for this since it was discovered. At this time, the fix is going through QA and if it passes, we'll get it into the next incremental. It's not that we weren't prioritizing the issue (this is a big deal and we want it fixed as much as you all do), it was just complicated and took some time.

That's nice to hear.

Although it also would've been nice to hear it a bit sooner - the impression that this was not high on the list is mostly a result of getting absolutely no acknowledgment that it's being worked on.

Anhedonie wrote: »

Please, kill ready check. People should know what they are getting into when they use group finder.

I usually do things other than just standing around while waiting for a dungeon. A few seconds to sort things out (like re-equipping skills and gear or finishing a survey node because that's gone when you return) is quite useful.

How often do you press "No" when RGF notification pops up?

Varana

Never. But I sometimes leave it hanging for 10 or 15 seconds while I get ready.

ZOS_GinaBruno

Just to update everyone, we're planning to publish the fix for this issue in our next incremental patch on Monday.

xNeros

Still not fixed.

I managed to play 2 matches on 2 differents Chars in the afternoon. But now during primetime (PC/EU) on my main (BG-)char it is "someone declined"-business as usual.

Please, pretty please, fix this s*@#!!!!

cynaes

@ZOS_GinaBruno
Just to chip in: It's still broken. There's a new (alternative) error now: Instead of getting another ready check after the usual "someone declined"-message, there's no new ready check and you just wait forever. Talking about premade groups.

It did work outside of prime time today (but that was mostly true for the last few days as well).

Willem 1982

xNeros wrote: »

Still not fixed.

I managed to play 2 matches on 2 differents Chars in the afternoon. But now during primetime (PC/EU) on my main (BG-)char it is "someone declined"-business as usual.

Please, pretty please, fix this s*@#!!!!

+1 over here... in the evening the dungeon finder on PC/EU it is still a huge problem.

JKorben

Stillo not working properly. PC EU

Draxinusom_

Hey I have a data point on the group finder issue. There seems to be a specific combination which triggers the bug where you can't form a group and loop in endless "someone declined" - "you've been placed at the front of the queue".

I play a tank, so in general I have instant queue pops. So today I first loaded up pledges and then did a random normal (because if it randomly hits a pledge, why not?) but it didn't. So did that one. Then I switch to specific and set to the pledge dungeons. Did the 2 normals. Then I decided to go for a quick vWGT stroll - again instant pop, got an awesome group we powered through, activated HM and I even got the motif, yay! Then I did a bit something else and finally wanted to do the last one: Bloodrot Forge, the DLC one. I queued for it on normal only as Tank and ... it took a while to find players, about 3 minutes or so (really long time for a tank). But there's less people for DLCs, so ok. Now on ready check, it lingered a loong time, then bounced off. I assume a player really refused or was afk. But THEN I was in the failure loop. "front of queue", "press to start" "someone declined" "front to queue" "press to start" ... ad nauseum. At some point I dropped out of queuing. Waited 5 minutes, requeued manually. Waited a bit and THAT group formed in the first attempt.

So I believe what happens is, if you queue for a DLC dungeon and the first party fails to form for whatever reason, the "you've been put at the front of the queue" really puts you in front of the queue, ignoring from that point on whether the potential party member are even capable of running the DLC and that is going to fail with high probability and you're in that fail cascade mode where no one can proceed until you bow out gracefully and re-queue normally where you get one shot of it working to form a party.

So please have your engineers look into what happens when you get the "placed in front of the queue" and ALL you have selected is a single DLC dungeon. Thanks!

todokete

PC EU. Still there... After 40 or so "Ready checks" I got into BG's but it never started

Lark82

Still bugged.
I was in a premade group and eventually we gave up trying and just ported in...

Ilithyie

Up !

It seems to have been better since the patch, but it's still dysfuctional.
I don't know if it's situational or if this happens to everybody else, if one could confirm ?

Thanks

Zer0oo

It works a little better but still the same problem. Please do not just ignore it for ages and put out a real fix for it.

It was bugged at:
morrowind release - ignored and solved itself because players gave up on bg
dungeon finder event to get free crown store items - ignored and solved itself because players gave up on dungeon finder
wolfhunter dlc with motifs =will it get ignored again?

Finadril

Hi,

even though this issue has improved, it is nevertheless still an issue - and not only during prime time (though mostly then).

Sometimes it works flawlessly, but sometimes you have to klick 2 dozen times to get the group really forming.

Please check this, as it makes queuing rather tedious

(PC-EU Server)


best
Fina

Finadril

*bump*

cynaes

It's broken again on PC EU.

todokete

Can confirm, it's happening again
I believe it was monday's update

John_Falstaff

Last evening, was in fully premade group (PC/EU), we queued up... and got "someone declined" message. On top of that, the new "dungeon ready" invitation didn't follow up - we were still in queue, all four of us, but as if we were waiting indefinitely for someone else. Leaving the queue and entering it again helped.

vrodnenok

ZOS_GinaBruno wrote: »

Just to update everyone, we're planning to publish the fix for this issue in our next incremental patch on Monday.

bug is definitely there. i am about to give up on this game because of broken dungeon finder.

sdtlc

premade or 3/4 group was impossible yesterday.

tank solo que worked as smooth as ever most of the time

todokete

RIP Group finder EU

Varana

Still no fix in the patch. Can we get at least a confirmation that this is still being looked into? Or do you plan to live with a broken dungeon and battlegrounds group finder?

Navras

Completely broken again after 1st October maintenance

Varana

Queued for 20 minutes with a healer (!) this evening which is weird enough. Then, 5 minutes of ready-decline-ready-decline... and so on. It even got to Forming Group a few times before "somebody declined" (you can't even do that at this stage).

Queued as a 2-man-group (healer and DD). Got the ready check almost right away. Gave up after 10 minutes (!) of continuous ready-declined-ready-declined dance. Also with a few Forming Group thrown in to keep the hopes up or whatever.