Console needs to be taken down asap (freezes + Updated with message from Zos)

MCBIZZLE300

I'm starting to contemplate leaving this game its just issue after issue. Its such a shame because its so much fun but i just don't think its built for console.If zos allowed us to transfer our accounts to PC I'd definitely consider it.

Aurielle

Jake1576 wrote: »

Oh god please don't share a video unless it's if the main problem with freezing if you show them something that's not the freezing that's occurring they are going to think that's what the problem is and fix the wrong thing yet again the major problem people are aggravated about is the freezing that's happening when in cryrodiil mostly if we mention other things they won't fix the major stuff keep all things on the topic of the freezing happening

Why? There’s a bunch of performance-related stuff that’s occurring throughout the entire game — not just Cyrodiil — after Summerset. Freezing happens in PVE overworld, along with stuttering and invisible players. They’re all likely related issues. For instance, what if they wayshrine issue is also affecting areas close to transit shrines? We have no idea at this point, so all new performance-related issues post-Summerset should be brought to the devs’ attention.

White wabbit

Aurielle wrote: »

Jake1576 wrote: »

Oh god please don't share a video unless it's if the main problem with freezing if you show them something that's not the freezing that's occurring they are going to think that's what the problem is and fix the wrong thing yet again the major problem people are aggravated about is the freezing that's happening when in cryrodiil mostly if we mention other things they won't fix the major stuff keep all things on the topic of the freezing happening

Why? There’s a bunch of performance-related stuff that’s occurring throughout the entire game — not just Cyrodiil — after Summerset. Freezing happens in PVE overworld, along with stuttering and invisible players. They’re all likely related issues. For instance, what if they wayshrine issue is also affecting areas close to transit shrines? We have no idea at this point, so all new performance-related issues post-Summerset should be brought to the devs’



Id put up with the stuttering right now , the freezing is the biggest issue right now

Sanctum74

I hope this isn't going to be like the resource drain thread from February where you also asked for more information and then totally ghosted the thread and refuse to even answer if you are still looking into the problem.

Jake1576

Aurielle wrote: »

Jake1576 wrote: »

Oh god please don't share a video unless it's if the main problem with freezing if you show them something that's not the freezing that's occurring they are going to think that's what the problem is and fix the wrong thing yet again the major problem people are aggravated about is the freezing that's happening when in cryrodiil mostly if we mention other things they won't fix the major stuff keep all things on the topic of the freezing happening

Why? There’s a bunch of performance-related stuff that’s occurring throughout the entire game — not just Cyrodiil — after Summerset. Freezing happens in PVE overworld, along with stuttering and invisible players. They’re all likely related issues. For instance, what if they wayshrine issue is also affecting areas close to transit shrines? We have no idea at this point, so all new performance-related issues post-Summerset should be brought to the devs’ attention.

I understand this but they have a habit of taking a idea and running with it and leaving out the rest of the stuff that needs fixed as long as they think they are giving us attention they think they are satisfying the players but that's not true they will only be satisfying the players when they look at all the issues I just know how they are they got a one track problem solving mind and if all the issues ain't related then if they fix one thing the others still might be occurring such as freezing they thought they was fixing the freezing in the patch we just got and it did nothing to fix it

Hurtfan

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Aurielle

Oh, and I posted this in a separate thread, but here it is again:

https://youtu.be/jIwT3L13tno

A nearly 100% replicable performance problem that was NOT an issue before Summerset. Pre-patch, I was often freezing after leaving wayshrines. I can’t test this again tonight during prime time as I’m working a night shift, but I wouldn’t be surprised if freezing when leaving wayshrines is also still a thing.

DenMoria

Could this, perhaps, be one of the reasons that things do not get fixed? In other words - because they just want to shut up the whiners so that they can get on with things? After all, it is incredibly difficult to wade through all the complaints being posted to get to the true root issues. Calls for Nerfs or Buffs or this or that tend to get overwhelming here.

Jake1576 wrote: »

Aurielle wrote: »

Jake1576 wrote: »

Oh god please don't share a video unless it's if the main problem with freezing if you show them something that's not the freezing that's occurring they are going to think that's what the problem is and fix the wrong thing yet again the major problem people are aggravated about is the freezing that's happening when in cryrodiil mostly if we mention other things they won't fix the major stuff keep all things on the topic of the freezing happening

Why? There’s a bunch of performance-related stuff that’s occurring throughout the entire game — not just Cyrodiil — after Summerset. Freezing happens in PVE overworld, along with stuttering and invisible players. They’re all likely related issues. For instance, what if they wayshrine issue is also affecting areas close to transit shrines? We have no idea at this point, so all new performance-related issues post-Summerset should be brought to the devs’ attention.

I understand this but they have a habit of taking a idea and running with it and leaving out the rest of the stuff that needs fixed as long as they think they are giving us attention they think they are satisfying the players but that's not true they will only be satisfying the players when they look at all the issues I just know how they are they got a one track problem solving mind and if all the issues ain't related then if they will fix one thing and the others still might be occurring

mdylan2013

ZOS_JessicaFolsom wrote: »

Thanks all. We appreciate it. Just got a few more details from the team. It sounds like what would help them the most is longer videos along the timestamp(s) of where the issue appears in the video, the character name, and the platform/server.

Just get them to plug in a PS4 and go into Vivec on the EU. I can guarantee as soon as they come across a group of more than 10 enemy players that they will freeze themselves.

Aurielle

Jake1576 wrote: »

Aurielle wrote: »

Jake1576 wrote: »

Oh god please don't share a video unless it's if the main problem with freezing if you show them something that's not the freezing that's occurring they are going to think that's what the problem is and fix the wrong thing yet again the major problem people are aggravated about is the freezing that's happening when in cryrodiil mostly if we mention other things they won't fix the major stuff keep all things on the topic of the freezing happening

Why? There’s a bunch of performance-related stuff that’s occurring throughout the entire game — not just Cyrodiil — after Summerset. Freezing happens in PVE overworld, along with stuttering and invisible players. They’re all likely related issues. For instance, what if they wayshrine issue is also affecting areas close to transit shrines? We have no idea at this point, so all new performance-related issues post-Summerset should be brought to the devs’ attention.

I understand this but they have a habit of taking a idea and running with it and leaving out the rest of the stuff that needs fixed as long as they think they are giving us attention they think they are satisfying the players but that's not true they will only be satisfying the players when they look at all the issues I just know how they are they got a one track problem solving mind and if all the issues ain't related then if they will fix one thing and the others still might be occurring

Believe me, @Jake1576 , me posting videos of new FPS issues that weren’t a problem before Summerset won’t detract attention away from the scores of freezing-related videos. I’ve posted one of those too.

https://youtu.be/uF88Gkx5qrw

This, incidentally, is on my Khajiit stamsorc that ISN’T affected by the wayshrine stuttering. Note that other players are frozen, while I am not! Coincidence? Maybe, maybe not.

DenMoria

Hurtfan wrote: »

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Is it even possible to "fix" everything when 99% of what actually is being called for doesn't even need to be fixed? Most of it is just calls to satisfy the individual wants and needs of individual players. With that huge volume, how can they even get to the stuff that really matters.

Still - you'd think that major things like crashes, stutters, FPS jumps, etc. would take priority, but how to find it under all the layers of Nerf this, Buff that, want this, want that, gimmee this, gimmee that threads barraging all the time.

Apache_Kid

DenMoria wrote: »

Hurtfan wrote: »

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Is it even possible to "fix" everything when 99% of what actually is being called for doesn't even need to be fixed? Most of it is just calls to satisfy the individual wants and needs of individual players. With that huge volume, how can they even get to the stuff that really matters.

Still - you'd think that major things like crashes, stutters, FPS jumps, etc. would take priority, but how to find it under all the layers of Nerf this, Buff that, want this, want that, gimmee this, gimmee that threads barraging all the time.

There are people who's job it is to literally watch and read these message boards. If they cannot sort through the important and unimportant stuff in an 8 hour work day then that is a problem.

gp1680

DenMoria wrote: »

Hurtfan wrote: »

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Is it even possible to "fix" everything when 99% of what actually is being called for doesn't even need to be fixed? Most of it is just calls to satisfy the individual wants and needs of individual players. With that huge volume, how can they even get to the stuff that really matters.

Still - you'd think that major things like crashes, stutters, FPS jumps, etc. would take priority, but how to find it under all the layers of Nerf this, Buff that, want this, want that, gimmee this, gimmee that threads barraging all the time.

They seem to locate the baiting, swearing, insulting crap okay. I agree with ApacheKid. If they can’t figure out what’s game breaking, we’re in trouble.

The7thLettter

https://1drv.ms/v/s!AqqC5df1ZISOeql4l6-uoaBhQ-4

ZOS_JessicaFolsom wrote: »

Thanks all. We appreciate it. Just got a few more details from the team. It sounds like what would help them the most is longer videos along the timestamp(s) of where the issue appears in the video, the character name, and the platform/server.

Everywhere in cyrodiil, all the time XBOX NA

Hurtfan

DenMoria wrote: »

Hurtfan wrote: »

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Is it even possible to "fix" everything when 99% of what actually is being called for doesn't even need to be fixed? Most of it is just calls to satisfy the individual wants and needs of individual players. With that huge volume, how can they even get to the stuff that really matters.

Still - you'd think that major things like crashes, stutters, FPS jumps, etc. would take priority, but how to find it under all the layers of Nerf this, Buff that, want this, want that, gimmee this, gimmee that threads barraging all the time.

Ha, you may be right. In their mind Nerfing stuff > fixing stuff

gp1680

ZOS_JessicaFolsom wrote: »

Hi everyone,

As we continue to investigate the reported performance issues (freezing, poor FPS/latency, disconnects) on our console servers, we are looking for video clips (or even livestreams) of what you are experiencing. If you're able to share them in this thread, it would be a huge help to the team.

Thank you, and we appreciate your assistance.

I think we need to setup a GoFundMe page for ZOS, so they can afford a couple of consoles and an internet connection to play their own game at their headquarters.

DenMoria

Their job is as Moderators, which means that they are to monitor content to be sure that it complies with the EULA and with standards. That is the job of a moderator, not to address technical issues. That is the job of the tech department. I am moderator on 3 other forums myself and, frankly, we haven't the time to address every single question, issue, whine, complaint and snit that every poster makes. We would need 100 times more of us. We have our job to do and we direct such things to the appropriate forums to be addressed by the appropriate people. We even transfer the thread directly and get them out of general discussion because the do not belong there.

I can't imagine Gina and crew have the time to address every technical issue as they are the moderators of the General Discussion forum. That is not their job and given the volume of posts here, there simply aren't enough of them.

Why all these issues and complaints are not being directed to the Bugs/issues forums in the first place and all the pressure for change being directed to the persons who actually have something to do with it is beyond me. I understand that they are non-responsive, but, given the toxicity and vitriol of most of these posts, can you really blame them?

I simply can't believe the level of entitlement that is being shown in so many of these threads. People posting about FPS, crash, mechanics, etc., I can understand, but 20 threads complaining that Sorcerers using shields (when they have no other defense) making it impossible for some random NB to gank them for a corner are just muddying up the waters.

Given the actual performance issues, I can only imagine that all the gimmee, gimmee threads are only getting in the way. After all, it's easier to throw the dog a bone rather than address what the actual issue is, especially when you can't even get to the actual issue because the dog just keeps nipping at your heels trying to get treats!

Apache_Kid wrote: »

DenMoria wrote: »

Hurtfan wrote: »

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Is it even possible to "fix" everything when 99% of what actually is being called for doesn't even need to be fixed? Most of it is just calls to satisfy the individual wants and needs of individual players. With that huge volume, how can they even get to the stuff that really matters.

Still - you'd think that major things like crashes, stutters, FPS jumps, etc. would take priority, but how to find it under all the layers of Nerf this, Buff that, want this, want that, gimmee this, gimmee that threads barraging all the time.

There are people who's job it is to literally watch and read these message boards. If they cannot sort through the important and unimportant stuff in an 8 hour work day then that is a problem.

Apache_Kid

DenMoria wrote: »

Their job is as Moderators, which means that they are to monitor content to be sure that it complies with the EULA and with standards. That is the job of a moderator, not to address technical issues. That is the job of the tech department. I am moderator on 3 other forums myself and, frankly, we haven't the time to address every single question, issue, whine, complaint and snit that every poster makes. We would need 100 times more of us. We have our job to do and we direct such things to the appropriate forums to be addressed by the appropriate people. We even transfer the thread directly and get them out of general discussion because the do not belong there.

I can't imagine Gina and crew have the time to address every technical issue as they are the moderators of the General Discussion forum. That is not their job and given the volume of posts here, there simply aren't enough of them.

Why all these issues and complaints are not being directed to the Bugs/issues forums in the first place and all the pressure for change being directed to the persons who actually have something to do with it is beyond me. I understand that they are non-responsive, but, given the toxicity and vitriol of most of these posts, can you really blame them?

I simply can't believe the level of entitlement that is being shown in so many of these threads. People posting about FPS, crash, mechanics, etc., I can understand, but 20 threads complaining that Sorcerers using shields (when they have no other defense) making it impossible for some random NB to gank them for a corner are just muddying up the waters.

Given the actual performance issues, I can only imagine that all the gimmee, gimmee threads are only getting in the way. After all, it's easier to throw the dog a bone rather than address what the actual issue is, especially when you can't even get to the actual issue because the dog just keeps nipping at your heels trying to get treats!

Apache_Kid wrote: »

DenMoria wrote: »

Hurtfan wrote: »

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Is it even possible to "fix" everything when 99% of what actually is being called for doesn't even need to be fixed? Most of it is just calls to satisfy the individual wants and needs of individual players. With that huge volume, how can they even get to the stuff that really matters.

Still - you'd think that major things like crashes, stutters, FPS jumps, etc. would take priority, but how to find it under all the layers of Nerf this, Buff that, want this, want that, gimmee this, gimmee that threads barraging all the time.

There are people who's job it is to literally watch and read these message boards. If they cannot sort through the important and unimportant stuff in an 8 hour work day then that is a problem.

Yes i actually can blame them for that.

Customers being mildly rude or toxic to you is not a good reason to not communicate with them. This is a business not kindergarten. If we refused to communicate with customers who were rude to us at some point at my job we wouldn't have many customers left. When your product has a defect, people are going to be pissed and understandably so. This is a triple A title that performs absolutely horribly for me on Xbox One X with ESO on an SSD. Some of us have spent hundreds of real dollars and countless hours on the phones with our ISP trying to fix the crashes on our end to no avail.

To think that I have been playing this game for over 18 months and still crash to the xbox dashboard every day while simultaneously paying a $15 permium sub tier in order to not have to spend hours managing my inventory is absolutely mind-blowing. I and others have been reporting these Xbox crashes for months and months and months along with counltess other bugs that never get fixed.

To say that things don't get fixed because people are making (legitimate i might add) threads about game balance in PvP is total BS. They said at E3 that everyone at the office plays this game every day. If a single one of they plays on Xbox and stepped into Cyrodiil for even a second they could waltz into work the next day and tell everyone all about it.

Performance for this game is the worst I have ever seen for a Triple A title. I play a free MMO, TERA, on my Xbox one X and it has never ever ever ever crashed while ESO crashes daily, a game I pay for, pay a premium sub for, and have purchased a $100+ house for. So yeah, we are a LITTLE pissed off and tend to show it on the message boards.

I can promise you though that if any of the mods or devs fell insulted by my comments, just know that I feel infinitely more insulted after being given slop update after update while spending countless hours of my life and hundreds of real dollars on this game.

People are rude to you when they spend money on your product and it doesn't work properly. And they are entitled to do so, you screwed them over. It's just that simple.

DenMoria

Frankly, I wouldn't communicate with you or you ilk either. Sheesh. Entitlement runs strong in this forum.

Apache_Kid wrote: »

DenMoria wrote: »

Their job is as Moderators, which means that they are to monitor content to be sure that it complies with the EULA and with standards. That is the job of a moderator, not to address technical issues. That is the job of the tech department. I am moderator on 3 other forums myself and, frankly, we haven't the time to address every single question, issue, whine, complaint and snit that every poster makes. We would need 100 times more of us. We have our job to do and we direct such things to the appropriate forums to be addressed by the appropriate people. We even transfer the thread directly and get them out of general discussion because the do not belong there.

I can't imagine Gina and crew have the time to address every technical issue as they are the moderators of the General Discussion forum. That is not their job and given the volume of posts here, there simply aren't enough of them.

Why all these issues and complaints are not being directed to the Bugs/issues forums in the first place and all the pressure for change being directed to the persons who actually have something to do with it is beyond me. I understand that they are non-responsive, but, given the toxicity and vitriol of most of these posts, can you really blame them?

I simply can't believe the level of entitlement that is being shown in so many of these threads. People posting about FPS, crash, mechanics, etc., I can understand, but 20 threads complaining that Sorcerers using shields (when they have no other defense) making it impossible for some random NB to gank them for a corner are just muddying up the waters.

Given the actual performance issues, I can only imagine that all the gimmee, gimmee threads are only getting in the way. After all, it's easier to throw the dog a bone rather than address what the actual issue is, especially when you can't even get to the actual issue because the dog just keeps nipping at your heels trying to get treats!

Apache_Kid wrote: »

DenMoria wrote: »

Hurtfan wrote: »

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Is it even possible to "fix" everything when 99% of what actually is being called for doesn't even need to be fixed? Most of it is just calls to satisfy the individual wants and needs of individual players. With that huge volume, how can they even get to the stuff that really matters.

Still - you'd think that major things like crashes, stutters, FPS jumps, etc. would take priority, but how to find it under all the layers of Nerf this, Buff that, want this, want that, gimmee this, gimmee that threads barraging all the time.

There are people who's job it is to literally watch and read these message boards. If they cannot sort through the important and unimportant stuff in an 8 hour work day then that is a problem.

Yes i actually can blame them for that.

Customers being mildly rude or toxic to you is not a good reason to not communicate with them. This is a business not kindergarten. If we refused to communicate with customers who were rude to us at some point at my job we wouldn't have many customers left. When your product has a defect, people are going to be pissed and understandably so. This is a triple A title that performs absolutely horribly for me on Xbox One X with ESO on an SSD. Some of us have spent hundreds of real dollars and countless hours on the phones with our ISP trying to fix the crashes on our end to no avail.

To think that I have been playing this game for over 18 months and still crash to the xbox dashboard every day while simultaneously paying a $15 permium sub tier in order to not have to spend hours managing my inventory is absolutely mind-blowing. I and others have been reporting these Xbox crashes for months and months and months along with counltess other bugs that never get fixed.

To say that things don't get fixed because people are making (legitimate i might add) threads about game balance in PvP is total BS. They said at E3 that everyone at the office plays this game every day. If a single one of they plays on Xbox and stepped into Cyrodiil for even a second they could waltz into work the next day and tell everyone all about it.

Performance for this game is the worst I have ever seen for a Triple A title. I play a free MMO, TERA, on my Xbox one X and it has never ever ever ever crashed while ESO crashes daily, a game I pay for, pay a premium sub for, and have purchased a $100+ house for. So yeah, we are a LITTLE pissed off and tend to show it on the message boards.

I can promise you though that if any of the mods or devs fell insulted by my comments, just know that I feel infinitely more insulted after being given slop update after update while spending countless hours of my life and hundreds of real dollars on this game.

People are rude to you when they spend money on your product and it doesn't work properly. And the are entitled to do so, you screwed them over. It's just that simple.

valeriiya

gp1680 wrote: »

ZOS_JessicaFolsom wrote: »

Hi everyone,

As we continue to investigate the reported performance issues (freezing, poor FPS/latency, disconnects) on our console servers, we are looking for video clips (or even livestreams) of what you are experiencing. If you're able to share them in this thread, it would be a huge help to the team.

Thank you, and we appreciate your assistance.

I think we need to setup a GoFundMe page for ZOS, so they can afford a couple of consoles and an internet connection to play their own game at their headquarters.

I can donate the $15 from my cancelled ESO Plus sub

Apache_Kid

DenMoria wrote: »

Frankly, I wouldn't communicate with you or you ilk either. Sheesh. Entitlement runs strong in this forum.

Apache_Kid wrote: »

DenMoria wrote: »

Their job is as Moderators, which means that they are to monitor content to be sure that it complies with the EULA and with standards. That is the job of a moderator, not to address technical issues. That is the job of the tech department. I am moderator on 3 other forums myself and, frankly, we haven't the time to address every single question, issue, whine, complaint and snit that every poster makes. We would need 100 times more of us. We have our job to do and we direct such things to the appropriate forums to be addressed by the appropriate people. We even transfer the thread directly and get them out of general discussion because the do not belong there.

I can't imagine Gina and crew have the time to address every technical issue as they are the moderators of the General Discussion forum. That is not their job and given the volume of posts here, there simply aren't enough of them.

Why all these issues and complaints are not being directed to the Bugs/issues forums in the first place and all the pressure for change being directed to the persons who actually have something to do with it is beyond me. I understand that they are non-responsive, but, given the toxicity and vitriol of most of these posts, can you really blame them?

I simply can't believe the level of entitlement that is being shown in so many of these threads. People posting about FPS, crash, mechanics, etc., I can understand, but 20 threads complaining that Sorcerers using shields (when they have no other defense) making it impossible for some random NB to gank them for a corner are just muddying up the waters.

Given the actual performance issues, I can only imagine that all the gimmee, gimmee threads are only getting in the way. After all, it's easier to throw the dog a bone rather than address what the actual issue is, especially when you can't even get to the actual issue because the dog just keeps nipping at your heels trying to get treats!

Apache_Kid wrote: »

DenMoria wrote: »

Hurtfan wrote: »

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Is it even possible to "fix" everything when 99% of what actually is being called for doesn't even need to be fixed? Most of it is just calls to satisfy the individual wants and needs of individual players. With that huge volume, how can they even get to the stuff that really matters.

Still - you'd think that major things like crashes, stutters, FPS jumps, etc. would take priority, but how to find it under all the layers of Nerf this, Buff that, want this, want that, gimmee this, gimmee that threads barraging all the time.

There are people who's job it is to literally watch and read these message boards. If they cannot sort through the important and unimportant stuff in an 8 hour work day then that is a problem.

Yes i actually can blame them for that.

Customers being mildly rude or toxic to you is not a good reason to not communicate with them. This is a business not kindergarten. If we refused to communicate with customers who were rude to us at some point at my job we wouldn't have many customers left. When your product has a defect, people are going to be pissed and understandably so. This is a triple A title that performs absolutely horribly for me on Xbox One X with ESO on an SSD. Some of us have spent hundreds of real dollars and countless hours on the phones with our ISP trying to fix the crashes on our end to no avail.

To think that I have been playing this game for over 18 months and still crash to the xbox dashboard every day while simultaneously paying a $15 permium sub tier in order to not have to spend hours managing my inventory is absolutely mind-blowing. I and others have been reporting these Xbox crashes for months and months and months along with counltess other bugs that never get fixed.

To say that things don't get fixed because people are making (legitimate i might add) threads about game balance in PvP is total BS. They said at E3 that everyone at the office plays this game every day. If a single one of they plays on Xbox and stepped into Cyrodiil for even a second they could waltz into work the next day and tell everyone all about it.

Performance for this game is the worst I have ever seen for a Triple A title. I play a free MMO, TERA, on my Xbox one X and it has never ever ever ever crashed while ESO crashes daily, a game I pay for, pay a premium sub for, and have purchased a $100+ house for. So yeah, we are a LITTLE pissed off and tend to show it on the message boards.

I can promise you though that if any of the mods or devs fell insulted by my comments, just know that I feel infinitely more insulted after being given slop update after update while spending countless hours of my life and hundreds of real dollars on this game.

People are rude to you when they spend money on your product and it doesn't work properly. And the are entitled to do so, you screwed them over. It's just that simple.

Yeah you're right, I should just let this game studio that is backed by a giant corporation take my money and walk all over me without demanding that the product i paid for worked. Get real. This is the real world. When you mess up, you pay for it, They are lucky that all we can do is cancel a sub and demand it gets fixed. If this was an actual tangible product in any different industry we would all be getting refunds.

TequilaFire

DenMoria wrote: »

Frankly, I wouldn't communicate with you or you ilk either. Sheesh. Entitlement runs strong in this forum.

Apache_Kid wrote: »

DenMoria wrote: »

Their job is as Moderators, which means that they are to monitor content to be sure that it complies with the EULA and with standards. That is the job of a moderator, not to address technical issues. That is the job of the tech department. I am moderator on 3 other forums myself and, frankly, we haven't the time to address every single question, issue, whine, complaint and snit that every poster makes. We would need 100 times more of us. We have our job to do and we direct such things to the appropriate forums to be addressed by the appropriate people. We even transfer the thread directly and get them out of general discussion because the do not belong there.

I can't imagine Gina and crew have the time to address every technical issue as they are the moderators of the General Discussion forum. That is not their job and given the volume of posts here, there simply aren't enough of them.

Why all these issues and complaints are not being directed to the Bugs/issues forums in the first place and all the pressure for change being directed to the persons who actually have something to do with it is beyond me. I understand that they are non-responsive, but, given the toxicity and vitriol of most of these posts, can you really blame them?

I simply can't believe the level of entitlement that is being shown in so many of these threads. People posting about FPS, crash, mechanics, etc., I can understand, but 20 threads complaining that Sorcerers using shields (when they have no other defense) making it impossible for some random NB to gank them for a corner are just muddying up the waters.

Given the actual performance issues, I can only imagine that all the gimmee, gimmee threads are only getting in the way. After all, it's easier to throw the dog a bone rather than address what the actual issue is, especially when you can't even get to the actual issue because the dog just keeps nipping at your heels trying to get treats!

Apache_Kid wrote: »

DenMoria wrote: »

Hurtfan wrote: »

TequilaFire wrote: »

With all due respect, why can't some of the dev team and other ZOS staff who have consoles just play the game from home like normal people and experience this for themselves?
Very strange, not hard to reproduce at all.

Was thinking the same thing...do they have $zero budget to fix stuff?

Is it even possible to "fix" everything when 99% of what actually is being called for doesn't even need to be fixed? Most of it is just calls to satisfy the individual wants and needs of individual players. With that huge volume, how can they even get to the stuff that really matters.

Still - you'd think that major things like crashes, stutters, FPS jumps, etc. would take priority, but how to find it under all the layers of Nerf this, Buff that, want this, want that, gimmee this, gimmee that threads barraging all the time.

There are people who's job it is to literally watch and read these message boards. If they cannot sort through the important and unimportant stuff in an 8 hour work day then that is a problem.

Yes i actually can blame them for that.

Customers being mildly rude or toxic to you is not a good reason to not communicate with them. This is a business not kindergarten. If we refused to communicate with customers who were rude to us at some point at my job we wouldn't have many customers left. When your product has a defect, people are going to be pissed and understandably so. This is a triple A title that performs absolutely horribly for me on Xbox One X with ESO on an SSD. Some of us have spent hundreds of real dollars and countless hours on the phones with our ISP trying to fix the crashes on our end to no avail.

To think that I have been playing this game for over 18 months and still crash to the xbox dashboard every day while simultaneously paying a $15 permium sub tier in order to not have to spend hours managing my inventory is absolutely mind-blowing. I and others have been reporting these Xbox crashes for months and months and months along with counltess other bugs that never get fixed.

To say that things don't get fixed because people are making (legitimate i might add) threads about game balance in PvP is total BS. They said at E3 that everyone at the office plays this game every day. If a single one of they plays on Xbox and stepped into Cyrodiil for even a second they could waltz into work the next day and tell everyone all about it.

Performance for this game is the worst I have ever seen for a Triple A title. I play a free MMO, TERA, on my Xbox one X and it has never ever ever ever crashed while ESO crashes daily, a game I pay for, pay a premium sub for, and have purchased a $100+ house for. So yeah, we are a LITTLE pissed off and tend to show it on the message boards.

I can promise you though that if any of the mods or devs fell insulted by my comments, just know that I feel infinitely more insulted after being given slop update after update while spending countless hours of my life and hundreds of real dollars on this game.

People are rude to you when they spend money on your product and it doesn't work properly. And the are entitled to do so, you screwed them over. It's just that simple.

Please don't turn this into another of your personal debate threads.
This is not a nerf thread, these are real game breaking issues so don't clutter up the thread.

creeker5

This happened in Cyrodiil on June 13th in Vivec. Usually the the freezing effects me, sometimes i come out of the freeze other times I have to reset. This clip is of everything freezing but me. I got disconnected shortly after.

https://youtu.be/HmdBpJ3E1PA

Brrrofski

ZOS_JessicaFolsom wrote: »

Hi everyone,

As we continue to investigate the reported performance issues (freezing, poor FPS/latency, disconnects) on our console servers, we are looking for video clips (or even livestreams) of what you are experiencing. If you're able to share them in this thread, it would be a huge help to the team.

Thank you, and we appreciate your assistance.

I'm slightly confused.

If you're asking for videos, that to me says you don't know what the issue is. Yet the patch this week apparently fixed the problem. Yet you now don't know what it is? You as in plural by the way, not having a go at you personally.

Also, it also tells me that you have NOBODY working there just hops on different platfroms and servers and PVPs. Just have an employee play PvP for a few hours and it'll be clear what the issue is.

DrSweetazz

ZOS_JessicaFolsom wrote: »

Thanks all. We appreciate it. Just got a few more details from the team. It sounds like what would help them the most is longer videos along the timestamp(s) of where the issue appears in the video, the character name, and the platform/server.

@ZOS_JessicaFolsom I already posted and tagged you in this video But here it is again. It's a 3 minute clip and If I remember correctly the Group crash happens at about 30 seconds. I did not crash so you can pinpoint what was going on. Xb1 na


https://1drv.ms/v/s!AogHKpN7V7hvgYpvoXXKoQv41gX0IQ

Can you please do me the courtesy of confirming that you have received this?

Sun7dance

ZOS_JessicaFolsom wrote: »

Thanks all. We appreciate it. Just got a few more details from the team. It sounds like what would help them the most is longer videos along the timestamp(s) of where the issue appears in the video, the character name, and the platform/server.

Are you serious?

Wait, i have a perfect idea, because i'm a real professional programmer.

1.) Buy a PS4 and a xBox (both seem to be your first ones! )
2.) Install the game
3.) play the game and just wait

TheTruestKing

Clip of my friend indyboi23
http://xboxdvr.com/gamer/indyboi23/video/53731411

HaloGod

ZOS_JessicaFolsom wrote: »

Thanks all. We appreciate it. Just got a few more details from the team. It sounds like what would help them the most is longer videos along the timestamp(s) of where the issue appears in the video, the character name, and the platform/server.

https://youtu.be/qAnh4QKjdhg

Character: Drodda of Icereach
Freeze: 13:14 EDT
Video: :21
Platform: Xbox One
Campaign: Vivec

Jailbirdy

DrSweetazz wrote: »

ZOS_JessicaFolsom wrote: »

Thanks all. We appreciate it. Just got a few more details from the team. It sounds like what would help them the most is longer videos along the timestamp(s) of where the issue appears in the video, the character name, and the platform/server.

@ZOS_JessicaFolsom I already posted and tagged you in this video But here it is again. It's a 3 minute clip and If I remember correctly the Group crash happens at about 30 seconds. I did not crash so you can pinpoint what was going on. Xb1 na


https://1drv.ms/v/s!AogHKpN7V7hvgYpvoXXKoQv41gX0IQ

Can you please do me the courtesy of confirming that you have received this?

I think you are the victim of the "Folsom Skism Blues".....

The7thLettter

HaloGod wrote: »

ZOS_JessicaFolsom wrote: »

Thanks all. We appreciate it. Just got a few more details from the team. It sounds like what would help them the most is longer videos along the timestamp(s) of where the issue appears in the video, the character name, and the platform/server.

https://youtu.be/qAnh4QKjdhg

Character: Drodda of Icereach
Freeze: 13:14 EDT
Video: :21
Platform: Xbox One
Campaign: Vivec

Please be more specific