The Invisible Postern Wall Glitch

Agrippa_Invisus

VaranisArano wrote: »

PC/NA Vivec, this morning.

EP was singing Sejanus Outpost and as I ride up I see that the South postern wall is at 60%, but I can clearly see around the door through to the flags.

I lay down a ballista and help siege the postern wall down, because bypassing the need to siege down walls/doors to enter a keep is an exploit. (Nightblades ambushing into keeps or dragonknight leaping up walls are a similar exploit) Reference here:

Just a reminder that ZOS specifically addressed gap-closing into keeps as an exploit here: https://forums.elderscrollsonline.com/en/discussion/278031/cyrodiil-cheating-exploiting-you/p1

I'll quote the relevant potion below:

ZOS_JessicaFolsom wrote: »

[...]
To summarize, if you are using abilities such as gap closers to do things that are not within the realm of intended design and/or bypassing core game mechanics, such as entering keeps without downing doors and/or walls and getting under the environment (ground, water, etc.), you are exploiting. In short: don’t do it. If we catch you exploiting and/or cheating, even once, it is grounds for disciplinary action up to and including a permanent ban of your game account. If in doubt about whether or not certain actions or activity are considered exploiting, you are welcome to ask us here on the forums.

Thank you all for your cooperation in helping us keep ESO free of cheating and exploiting, and a fun, fair environment for all.

Unfortunately, about 5-10 of my fellow EP chose to exploit by rushing into the the Outpost. The wall was still above 15% when they started turning the flags, despite me yelling in chat not to exploit. (I checked that the front door was closed, but I also watched them walk in the poster before it was fully sieged down.)

One of them yelled back that it wasn't an exploit. As I pointed out above under the spoiler, yeah, ZOS requires us to siege down the walls. Bypassing the need to siege is an exploit.

I wanted to capture Sejanus, but not by cheating. ZOS, please fix this persistent bug ASAP.

In the meantime, have some honor and don't exploit.

Ticket # 180629-001327

Respect and props to you for doing it the right way and not taking the shortcut.

Slowbromance

Damn. Good thing to know about gap closing @VaranisArano . I've had so many people tell me it's accepted by ZoS but most likely because they don't want to be reported.

Also, I'm the same way. Anytime I've seen an enemy keep with this bug I've told people in my group to siege and not jump in. This is so frustrating. I know people who are buddy buddy with devs have said they're working on fixing it, but we haven't had any update from staff directly.

No response from ZoS, no patch last week, and performance just seems to get worse in the game overall daily. I have many people coming to me asking me about this game and if they should get it. It's really hard for me to promote it right now with so many bugs, but I do anyway knowing things have been patched in the past. Also, midyear mayhem is coming up.

DarthSylvus

This has caused a lot of headaches recently, as there is no shortage of people willing to use this exploit. I would file reports, but that would essentially take up a good chunk of my time just tracking down names and writing individual reports (no keyboard for my PS4 at the moment).

I would say for now, like others have suggested, spread the word about not doing it. Encourage friends and groups not to take advantage, and siege as normal. I know that you can't control everyone, but make it clear to your factions that we shouldn't be doing this regardless if we physically can or not.

Darkmage1337

I can confirm on PC-NA Shor that the Postern Door bug is still not fixed, the only reason AD can take an objective on Shor is by abusing this exploit any time that they can. Yet reporting AD players for abusing this exploit day after day does nothing. Rinse and repeat, every day. Don't bother to repair Keeps and Outposts, when AD players can just phase through the wall. No big deal. Not game-breaking or unfair at all. Nope. It's perfectly balanced gameplay.

GlorphNoldorin

I reported an EP nb on PC-NA for gap closing into a keep (well I said I did but waited until I talked to him, informing him of zos's stance as above) He showed no remorse about it and said that as it was a bug and he had been using it since beta....it was ok. He launched a tremendous diatribe at me, saying his guild mates were laughing at me and I was a loser etc etc.Now he searches me from his zerg and t bags at every opportunity.

It's sad, this win at all cost mentality, that there are people using this and other exploits on top of all the other stuff that must be put up with in cyrodil

MinarasLaure

So has this glitch been addressed by zos yet?
Every patch maint I check patch notes and there's no mention about pvp at all

Anazasi

MinarasLaure wrote: »

So has this glitch been addressed by zos yet?
Every patch maint I check patch notes and there's no mention about pvp at all

i think it was. testing should be done to confirm.

FuryOfTyphon

@ZOS_CoriJ @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_BillE @ZOS_GaryA

- Fixed an issue where buildings and other parts of the environment around Alinor would occasionally disappear.

So ZOS can fix buildings in PVE zones, which probably have little effect on gameplay, but they cant even bother to mention or even reply to a massive bug in PvP, that players can and have been exploiting since patch release, let alone fix it.

Its not mentioned in these patch notes, so I'm assuming you guys have "forgotten" about it once again.

Actually maybe all ZOS employees are just waiting for C.U to come out, to decide whether they should abandon all hope and let this game fall to pieces, seems that way to me. If C.U is as good as its hyped to be why bother spending resources on a game that might get killed by the competition in less than a month

Slowbromance

Yah, this was not fixed. Someone caught a group of at least 6 players jumping into an outpost and fighting the defenders on stream already today.

DoccEff

When there are major bugs like this in trials, they get fixes within DAYS. This bug has been in the game for WEEKS now [snip]

[edited for bashing]

Xai_Zi

ZOS_JesC wrote: »

Greetings, we've removed a few comments for naming and shaming. This is a reminder that naming and shaming as well as baiting comments aimed at another individual or group is against the forum rules. Thank you for your understanding.

Cyrodiil would be bug free if its game devs did their job as well as @ZOS_JesC lol

EDIT: I mean Cyrodiil would have less interesting features.

Heike

I think the best way to get this issue taken care of - at this point - would be to start recording and reporting more players/groups that are knowingly exploiting it.

I know this: It IS, an exploit. And people ARE, getting penalized for it.

And just like when ZoS had the coding issue with IC and people were knowingly exploiting it, you WILL get penalized for it, regardless of if ZoS has made an official announcement on it.

So... for those players laughing it up and/or running their mouths about how “... it’s not an exploit” or “...it’s ZoS’s fault,” just don’t whine when you get zinged or banned.

If you video a group exploiting in and seiging from inside, simply report them and send in your video. And when ZoS fields enough phone calls, appeals and emails from those banned players, they’ll probably show more immediacy.

People here tag folks like @ZOS_JessicaFolsom and others, screaming at them, but they don’t actually DO anything in game to help.

If you see an exploit, report it.
Don’t message that player and harass them. Simply report them, with names and screenshots/video.

And the devs will handle it.

WildWilbur

Well, if it can't be fixed - can we get a nice little story around it so at least it fits into lore? -.-

Anrose

Heike wrote: »

People here tag folks like @ZOS_JessicaFolsom and others, screaming at them, but they don’t actually DO anything in game to help.

If you see an exploit, report it.
Don’t message that player and harass them. Simply report them, with names and screenshots/video.

And the devs will handle it.

I’d like to +1 this.

The community managers get tagged in so many posts that they cannot be expected to read through to all of them AND the posts around it to gain context and THEN discern they important information from it to send to the appropriate people.

Send the report. It automatically goes to the people whose job it is so they can handle it via their internal procedures. You may not like it, but it’s how organizations work.

P.S. If I got dozens of notifications per day, I wouldn’t read them either.

zyk

This is a major issue that has dragged on without any kind of acknowledgement, at least here, from ZOS.

I expect bugs like this to be taken seriously and fixed quickly. If they are not fixed quickly, I expect the publisher to acknowledge the issue and set an expectation about when it may be resolved. An apology for the inconvenience would be nice too.

It is part of the job of community managers to do this. We see them interact with the community like this in the forums every day. Our AvA community should be treated the same way.

Stop blaming the players for being angry about how ZOS is treating this community. We should be angry about it. They manage AvA poorly and provide us with poor customer service.

Xai_Zi

zyk wrote: »

This is a major issue that has dragged on without any kind of acknowledgement, at least here, from ZOS.

I expect bugs like this to be taken seriously and fixed quickly. If they are not fixed quickly, I expect the publisher to acknowledge the issue and set an expectation about when it may be resolved. An apology for the inconvenience would be nice too.

It is part of the job of community managers to do this. We see them interact with the community like this in the forums every day. Our AvA community should be treated the same way.

Stop blaming the players for being angry about how ZOS is treating this community. We should be angry about it. They manage AvA poorly and provide us with poor customer service.

If PC Cyrodiil players represented more than 1% of the total PC population, I'm sure ZOS would be more inclined to dedicate more than 2 interns for Cyrodiil development. But alas, we do not. I'd tell you what next to do with the game, (or rather what not do *wink*) but then I'd be banned from the forums again.

Agrippa_Invisus

Jessica Folsom in the Dev livestream today about this issue --

"We are aware of the issue and are working on a fix for it."

DarthSylvus

Agrippa_Invisus wrote: »

Jessica Folsom in the Dev livestream today about this issue --

"We are aware of the issue and are working on a fix for it."

Well at least we have some acknowledgement here. I always feel bad for the people working at these studios who can only do as much as they are allowed to. A lot of these calls are way over these people's heads as far as the decision making and implementation goes.

And as was said before, they're probably tagged in dozens of messages a day, asking them to explain things, regardless of their hands being tied on the matter.

It's easy to point blame when we know names, but it's not fair to those who are just reporting community feedback to higher-ups and have no say in the matter.

DoccEff

Did anyone find any information about this bug getting fixed in the PTS-patchnotes?

Feanor

@DoccEff

No, 4.1.0 doesn't mention it.

valeriiya

DarthSylvus wrote: »

Agrippa_Invisus wrote: »

Jessica Folsom in the Dev livestream today about this issue --

"We are aware of the issue and are working on a fix for it."

Well at least we have some acknowledgement here. I always feel bad for the people working at these studios who can only do as much as they are allowed to. A lot of these calls are way over these people's heads as far as the decision making and implementation goes.

And as was said before, they're probably tagged in dozens of messages a day, asking them to explain things, regardless of their hands being tied on the matter.

It's easy to point blame when we know names, but it's not fair to those who are just reporting community feedback to higher-ups and have no say in the matter.

That's the same acknowledgement they've been feeding us for years, don't get your hopes up on it.

goldenarcher1

This was at Sej. a couple of days ago.

A few reds were jumping through but were wiped.

DarthSylvus

valeriiya wrote: »

DarthSylvus wrote: »

Agrippa_Invisus wrote: »

Jessica Folsom in the Dev livestream today about this issue --

"We are aware of the issue and are working on a fix for it."

Well at least we have some acknowledgement here. I always feel bad for the people working at these studios who can only do as much as they are allowed to. A lot of these calls are way over these people's heads as far as the decision making and implementation goes.

And as was said before, they're probably tagged in dozens of messages a day, asking them to explain things, regardless of their hands being tied on the matter.

It's easy to point blame when we know names, but it's not fair to those who are just reporting community feedback to higher-ups and have no say in the matter.

That's the same acknowledgement they've been feeding us for years, don't get your hopes up on it.

I know...I'm just hopelessly optimistic

Anazasi

so funny how this has gone unfixed and that no one is getting banned for this. I literally just watched 4 EP glitch through sej to take the keep while other EP were sieging the opposite postern. If ZOS isn't fixing this and not banning players for exploiting this than its time the entire population start doing it.

Delsskia

My interpretation of ZOS programming...

Heimpai

Had a glitch earlier where i used ambush and hit an EP guy who was going into his keep and it glitched me through (had no idea that was possible) but once they killed me 10v1 they tbagged me..

As if i was in the wrong..

VaranisArano

Heimpai wrote: »

Had a glitch earlier where i used ambush and hit an EP guy who was going into his keep and it glitched me through (had no idea that was possible) but once they killed me 10v1 they tbagged me..

As if i was in the wrong..

So, the thing is that ZOS has said that intentionally exploiting to bypass the need to siege walls is exploiting, including this known glitch/exploit with ambush.

You may have used it accidently. But its still technically an exploit and I've seen people take advantage of it to rush upstairs and kill people defending the inner keep.

Basically, hey, now you know this is possible and is technically an exploit. The players teabagging you have no way of knowing whether you did it accidently or on purpose, and probably assumed you knew about this exploit.

Kartalin

Heimpai wrote: »

Had a glitch earlier where i used ambush and hit an EP guy who was going into his keep and it glitched me through (had no idea that was possible) but once they killed me 10v1 they tbagged me..

As if i was in the wrong..

When I've done it in the past I'm usually so surprised it happened that I am immediately killed before I realize I should be defending myself. If you survive the correct approach (non-exploiting one) is to run to the top and jump back out.

Heimpai

VaranisArano wrote: »

Heimpai wrote: »

Had a glitch earlier where i used ambush and hit an EP guy who was going into his keep and it glitched me through (had no idea that was possible) but once they killed me 10v1 they tbagged me..

As if i was in the wrong..

So, the thing is that ZOS has said that intentionally exploiting to bypass the need to siege walls is exploiting, including this known glitch/exploit with ambush.

You may have used it accidently. But its still technically an exploit and I've seen people take advantage of it to rush upstairs and kill people defending the inner keep.

Basically, hey, now you know this is possible and is technically an exploit. The players teabagging you have no way of knowing whether you did it accidently or on purpose, and probably assumed you knew about this exploit.

I don’t exploit, if i can’t do it fairly i won’t do it at all

Kartalin wrote: »

Heimpai wrote: »

Had a glitch earlier where i used ambush and hit an EP guy who was going into his keep and it glitched me through (had no idea that was possible) but once they killed me 10v1 they tbagged me..

As if i was in the wrong..

When I've done it in the past I'm usually so surprised it happened that I am immediately killed before I realize I should be defending myself. If you survive the correct approach (non-exploiting one) is to run to the top and jump back out.

I tried, they wouldn’t let me with constant cc

It’s EP in Sotha they have a thing for mass tbagging, if AD or DC are just as bad then smh..i can count the times I’ve been tbagged in other games combined on one hand but ESO is something else

NBrookus

They may not have been thinking you were a dirty cheater -- lots of people have accidentally gap closed through doors. It's like how doubling dooring is frustrating to you, but when your enemy does it...