I'm so angry! DLC not available on both servers!

Klixen

I'm furious at the moment! With all the trouble on the EU server, I decided to go back to the NA server (I originally started on the NA server, but there were just too many people, so I switched to the EU server).

Well, I've just logged into the NA server and discovered that none of my DLC (Thieves Guild and Dark Brotherhood) are available on this server.

Is this correct? Or have I done something wrong and missed a step?

SteveCampsOut

You have missed nothing. Anything purchased in the crown store has always been server specific. IE: DLC's Purchased on EU are only available on EU and visa versa.

ArchMikem

Accounts are separated by Platform and Server. None of the stuff you purchased on one Server can be used on another.

That's why whenever someone talks about making a new account elsewhere, everyone tells them they'll be starting over from scratch.

SteveCampsOut

ArchMikem wrote: »

Accounts are separated by Platform and Server. None of the stuff you purchased on one Server can be used on another.

That's why whenever someone talks about making a new account elsewhere, everyone tells them they'll be starting over from scratch.

Not entirely true. As I said, anything purchased with crowns is server specific. Characters you create are also Server Specific. Chapters you buy outright and your actual accounts are good on both servers. IE: I can log into both servers with this @SteveCampsOut account and my Morrowind and soon Summerset will be active on both servers, but each server has it's own set of characters and DLC's depending on whether or not I purchased them from the crown store. ESO+ is also not server specific. If I'm ESO+ on NA I'm also ESO+ on EU. It's simply crown purchases and characters that are different.

Klixen

Quite Frankly, this is the most outrageous thing I've ever heard!

I've played a lot of games (ArcheAge for instance) that had some shady practices. But this trick really takes the cake.

There is no warning anywhere that anything you buy is 'server' bound and not account bound (like every other game in the universe).

There should be a BIG BOLD warning about this on the store page. This lack of disclosure has left me feeling angry and cheated.

Well, I've been slowly saving up to buy all the DLC, but I won't be buying anymore now.

Edit: I bought Morrowind a few weeks back when it was on sale and luckily it seems to be 'account' bound so it's available on both servers. So it looks like it's just the DLC that people need to be warned about.

Klixen

SteveCampsOut wrote: »

ArchMikem wrote: »

Accounts are separated by Platform and Server. None of the stuff you purchased on one Server can be used on another.

That's why whenever someone talks about making a new account elsewhere, everyone tells them they'll be starting over from scratch.

Not entirely true. As I said, anything purchased with crowns is server specific. Characters you create are also Server Specific. Chapters you buy outright and your actual accounts are good on both servers. IE: I can log into both servers with this @SteveCampsOut account and my Morrowind and soon Summerset will be active on both servers, but each server has it's own set of characters and DLC's depending on whether or not I purchased them from the crown store. ESO+ is also not server specific. If I'm ESO+ on NA I'm also ESO+ on EU. It's simply crown purchases and characters that are different.

So Morrowind and Summerset are ok? You only need to buy them once and you can play them on any server?

What about things like Orsinium, Clockwork City and the Imperial City?

Hippie4927

Klixen wrote: »

SteveCampsOut wrote: »

ArchMikem wrote: »

Accounts are separated by Platform and Server. None of the stuff you purchased on one Server can be used on another.

That's why whenever someone talks about making a new account elsewhere, everyone tells them they'll be starting over from scratch.

Not entirely true. As I said, anything purchased with crowns is server specific. Characters you create are also Server Specific. Chapters you buy outright and your actual accounts are good on both servers. IE: I can log into both servers with this @SteveCampsOut account and my Morrowind and soon Summerset will be active on both servers, but each server has it's own set of characters and DLC's depending on whether or not I purchased them from the crown store. ESO+ is also not server specific. If I'm ESO+ on NA I'm also ESO+ on EU. It's simply crown purchases and characters that are different.

So Morrowind and Summerset are ok? You only need to buy them once and you can play them on any server?

What about things like Orsinium, Clockwork City and the Imperial City?

Morrowind and Summerset are chapters, therefore, you can play them across servers. Orsinium, CWC, Thieves Guild, Dark Brotherhood, etc. are DLC and do not go across servers.

Nemesis7884

but how angry are you from a scale from 1 to foam from the mouth...give us some context

SteveCampsOut

Klixen wrote: »

SteveCampsOut wrote: »

ArchMikem wrote: »

Accounts are separated by Platform and Server. None of the stuff you purchased on one Server can be used on another.

That's why whenever someone talks about making a new account elsewhere, everyone tells them they'll be starting over from scratch.

Not entirely true. As I said, anything purchased with crowns is server specific. Characters you create are also Server Specific. Chapters you buy outright and your actual accounts are good on both servers. IE: I can log into both servers with this @SteveCampsOut account and my Morrowind and soon Summerset will be active on both servers, but each server has it's own set of characters and DLC's depending on whether or not I purchased them from the crown store. ESO+ is also not server specific. If I'm ESO+ on NA I'm also ESO+ on EU. It's simply crown purchases and characters that are different.

So Morrowind and Summerset are ok? You only need to buy them once and you can play them on any server?

What about things like Orsinium, Clockwork City and the Imperial City?

Summerset and Morrowind are account bound. Orsinium, Clockwork City and Imperial City are all crown store purchases so you will either need to buy them on both servers or sign up for ESO+. The perks of being ESO+ is you get enough crowns with time to buy the DLC's that you want without spending extra and you get the craft bag and extra slots in your houses and banks that you can load up and then drop the ESO+ til you want enough crowns to buy a new DLC that may or may not be worth it to you. I have only purchased IC, Orsinium, Thieves guild and Dark Brotherhood so far. I will probably drop crowns on CWC eventually but the trial dungeon DLC's can kiss my patooti!

Seri

SteveCampsOut wrote: »

Klixen wrote: »

SteveCampsOut wrote: »

ArchMikem wrote: »

Accounts are separated by Platform and Server. None of the stuff you purchased on one Server can be used on another.

That's why whenever someone talks about making a new account elsewhere, everyone tells them they'll be starting over from scratch.

Not entirely true. As I said, anything purchased with crowns is server specific. Characters you create are also Server Specific. Chapters you buy outright and your actual accounts are good on both servers. IE: I can log into both servers with this @SteveCampsOut account and my Morrowind and soon Summerset will be active on both servers, but each server has it's own set of characters and DLC's depending on whether or not I purchased them from the crown store. ESO+ is also not server specific. If I'm ESO+ on NA I'm also ESO+ on EU. It's simply crown purchases and characters that are different.

So Morrowind and Summerset are ok? You only need to buy them once and you can play them on any server?

What about things like Orsinium, Clockwork City and the Imperial City?

Summerset and Morrowind are account bound. Orsinium, Clockwork City and Imperial City are all crown store purchases so you will either need to buy them on both servers or sign up for ESO+.

Well, only until Morrowind becomes a DLC too - those of us that bought as a chapter should be fine, but everyone else afterwards will have the same issue.

In short, crowns, chapters and ESO+ you buy at the 'account' level and apply to that account. DLC, costumes, are purchased online within game, on a certain server, and apply to the server purchased on. I don't completely agree with ZOS' stance but unfortunately it's the way it has always been...

Guarlet

Ouch... I'm sorry to hear that. It's not really intuitive that bought chapters would apply to both servers, but DLCs wouldn't.

Just come back to the EU. Someday, they'll have the potato fixed. Probably. Maybe.

code65536

The stupid thing is that crown balance is cross-server. If you spend crowns on EU, they disappear from NA. But things you buy on EU don't appear on NA.

#FairAndBalanced

Bucky Balls

I discovered the same myself a couple of years ago, although the faq referred to in that thread is no longer available at the thread-supplied link.

I agree that it should be made transparent at the point of sale that dlc/mounts etc bought with crowns are server specific - it's still rather shocking after a couple of years that this is still not made clear in the crown store purchase process.

I also agree that dlc, in particular, should be buy-once and apply to both servers.

Morrowind and summerset(including any extras that come with these 'chapters' like mounts, costumes etc) are buy once and available on both servers.

code65536

Bucky Balls wrote: »

Morrowind and summerset(including any extras that come with these 'chapters' like mounts, costumes etc) are buy once and available on both servers.

Only if bought outside of the Crown Store.

Imperial upgrade purchased from outside the crown store: available on both servers
Imperial upgrade from the crown store: only on the server purchased on

If you bought the "Gold Edition" of the game, the 4 DLCs that are unlocked with that are unlocked on both servers. If you bought the 4-DLC Guilds and Glory pack in the Crown Store, that's server-locked.

Not confusing at all. /s

Klixen

Seri wrote: »

SteveCampsOut wrote: »

Klixen wrote: »

SteveCampsOut wrote: »

ArchMikem wrote: »

Accounts are separated by Platform and Server. None of the stuff you purchased on one Server can be used on another.

That's why whenever someone talks about making a new account elsewhere, everyone tells them they'll be starting over from scratch.

Not entirely true. As I said, anything purchased with crowns is server specific. Characters you create are also Server Specific. Chapters you buy outright and your actual accounts are good on both servers. IE: I can log into both servers with this @SteveCampsOut account and my Morrowind and soon Summerset will be active on both servers, but each server has it's own set of characters and DLC's depending on whether or not I purchased them from the crown store. ESO+ is also not server specific. If I'm ESO+ on NA I'm also ESO+ on EU. It's simply crown purchases and characters that are different.

So Morrowind and Summerset are ok? You only need to buy them once and you can play them on any server?

What about things like Orsinium, Clockwork City and the Imperial City?

Summerset and Morrowind are account bound. Orsinium, Clockwork City and Imperial City are all crown store purchases so you will either need to buy them on both servers or sign up for ESO+.

Well, only until Morrowind becomes a DLC too - those of us that bought as a chapter should be fine, but everyone else afterwards will have the same issue.

In short, crowns, chapters and ESO+ you buy at the 'account' level and apply to that account. DLC, costumes, are purchased online within game, on a certain server, and apply to the server purchased on. I don't completely agree with ZOS' stance but unfortunately it's the way it has always been...

OMG! I hadn't thought of that.

This makes me feel a bit better about buying Morrowind when I did. I wasn't too happy about it being included in the new Summerset expansion a week after I bought it

But this means people should be told to get it NOW before it becomes a crown store item. If they wait and buy it from the store then it will be tied to one server (and so will they!).

Bucky Balls

code65536 wrote: »

...

Only if bought outside of the Crown Store.

Imperial upgrade purchased from outside the crown store: available on both servers
Imperial upgrade from the crown store: only on the server purchased on

If you bought the "Gold Edition" of the game, the 4 DLCs that are unlocked with that are unlocked on both servers. If you bought the 4-DLC Guilds and Glory pack in the Crown Store, that's server-locked.

Not confusing at all. /s

Thank you for the clarification; I had forgotten that Morrowind will be available to buy from the crown store.

Klixen

code65536 wrote: »

Bucky Balls wrote: »

Morrowind and summerset(including any extras that come with these 'chapters' like mounts, costumes etc) are buy once and available on both servers.

Only if bought outside of the Crown Store.

Imperial upgrade purchased from outside the crown store: available on both servers
Imperial upgrade from the crown store: only on the server purchased on

If you bought the "Gold Edition" of the game, the 4 DLCs that are unlocked with that are unlocked on both servers. If you bought the 4-DLC Guilds and Glory pack in the Crown Store, that's server-locked.

Not confusing at all. /s

Damn! I wish I'd known this.

This means I won't be buying anything from the crown store ever again. Does anybody know if you can still buy the "Gold Edition' outside of the crown store?

icecb16_ESO

I was going to write my own question on this asking if it was a bug. This is really bad. This is literally double charging people for the same content.

As posted when we buy the dlc's it should be said they are server bound. Especially when the game makers are practicing something no other game does.

Numerikuu

I will never understand why it's not account bound/works on both servers. You paid for it, so why the hell shouldn't it? Ridiculous imo.

Elsonso

If they had been really nice to use, Crown Store purchases would have been across geographies for the same platform (EU/NA). However, it probably costs money to set that up, and they lose money by not selling things twice. That is not a very nice way to treat your finance people!

brandonv516

So ESO+ works on both servers and offers all of the DLC for the monthly cost. But the DLC already paid for is restricted to one server.

Just another reason I don't pay serious money for this game. Very inconsistent practices that just don't make sense.

DuskMarine

Klixen wrote: »

I'm furious at the moment! With all the trouble on the EU server, I decided to go back to the NA server (I originally started on the NA server, but there were just too many people, so I switched to the EU server).

Well, I've just logged into the NA server and discovered that none of my DLC (Thieves Guild and Dark Brotherhood) are available on this server.

Is this correct? Or have I done something wrong and missed a step?

ummm theres a point to the whole "DIFFERENT SERVER" thing ya know all your data is on your other server its best to just stay there.

timb16_ESO85

brandonv516 wrote: »

So ESO+ works on both servers and offers all of the DLC for the monthly cost. But the DLC already paid for is restricted to one server.

Just another reason I don't pay serious money for this game. Very inconsistent practices that just don't make sense.

Yes, eso+ is for both. Even worse, they can link your crown total across servers, but can't link dlc. It wouldn't be bad if crowns purchased got added to both servers and the amount was not linked, but currently, everything needs to purchased and paid for twice for switching between servers.

Tandor

Hippie4927 wrote: »

Klixen wrote: »

SteveCampsOut wrote: »

ArchMikem wrote: »

Accounts are separated by Platform and Server. None of the stuff you purchased on one Server can be used on another.

That's why whenever someone talks about making a new account elsewhere, everyone tells them they'll be starting over from scratch.

Not entirely true. As I said, anything purchased with crowns is server specific. Characters you create are also Server Specific. Chapters you buy outright and your actual accounts are good on both servers. IE: I can log into both servers with this @SteveCampsOut account and my Morrowind and soon Summerset will be active on both servers, but each server has it's own set of characters and DLC's depending on whether or not I purchased them from the crown store. ESO+ is also not server specific. If I'm ESO+ on NA I'm also ESO+ on EU. It's simply crown purchases and characters that are different.

So Morrowind and Summerset are ok? You only need to buy them once and you can play them on any server?

What about things like Orsinium, Clockwork City and the Imperial City?

Morrowind and Summerset are chapters, therefore, you can play them across servers. Orsinium, CWC, Thieves Guild, Dark Brotherhood, etc. are DLC and do not go across servers.

Unless you subscribe, which is all the more worthwhile therefore if you play on both servers on your platform.

Bhaal5

Was always one of thr major complaints with the first reviews with this game. Their love of pay walls. Pay wall race, pay wall class, pay wall dlc.... All they want is to get your money for something you already have

LMar

If you sub you have access to DLC on both of the servers

Eyro

That really does seem silly.

MLGProPlayer

Klixen wrote: »

Quite Frankly, this is the most outrageous thing I've ever heard!

I've played a lot of games (ArcheAge for instance) that had some shady practices. But this trick really takes the cake.

There is no warning anywhere that anything you buy is 'server' bound and not account bound (like every other game in the universe).

There should be a BIG BOLD warning about this on the store page. This lack of disclosure has left me feeling angry and cheated.

Well, I've been slowly saving up to buy all the DLC, but I won't be buying anymore now.

Edit: I bought Morrowind a few weeks back when it was on sale and luckily it seems to be 'account' bound so it's available on both servers. So it looks like it's just the DLC that people need to be warned about.

They really should just offer server transfer tokens. You can get one for like $20 in GW2.

It would make life so much easier for folks that work abroad for extended periods.

We also know that it's technically feasible for them to offer this service as they temporarily offered server transfers for people going from PC to consoles for the first time.

MTijhuis

Same issue over here, I wanted to switch servers and realised I lost everything I ever bought with crowns, aren't there. Well your crown balance is the same. So instead of starting over I just play less and less. I don't mind grinding CP, motifs, Skyshards and stuff again. But I do mind loosing the goodies I spent real money on.

I really wish that one day, crownstore purchase are account wide. Cause am not buying the same houses, dlc, costumes, hairstyles, assistents and other perks again. I would have spent more money on the game, if it was server wide. So instead of actively playing on a other server, I just log in every 10 days to burn through my enlightment.

AlienatedGoat

If it is an outside purchase or a key you have to redeem, it is permanently attached to your account, and not server-specific.

If it is ANYTHING bought on Crown Store, it is server-specific. That includes DLC.

gnarlyvandal

Bhaal5 wrote: »

Was always one of thr major complaints with the first reviews with this game. Their love of pay walls. Pay wall race, pay wall class, pay wall dlc.... All they want is to get your money for something you already have

Lost me at pay wall class. That’s not a thing.

I do however find this server-bound practice really irritating, all I wanted were my outfits -_-