Main Thread for Long Loading Screens

Taysa

Caught in yet another loading screen in Cyrodiil this evening. (PC-NA. Again.)

butternutbutt

Got hit in The Rift! Infinite load screen when using a way shrine.

PC NA
Mac w/ 3.5 GHz Intel Core i7
NVIDIA GeForce GTX 780M 4 GB

Romilly

Mac Powerbook 2015 NA, 1TB SSD, 16GB RAM, AMD Radeon R9 M370X 2048 MB
Two routers, both ASUS
Sonic.net 1GBs fiber

Erratic but inevitabley during an evenings play the following will happen:

I'll change zone in someway - player housing, delve, cyrodil wall being repaired, dungeon (seems less frequent). Loading screen starts, never comes back. Alt-Tab out, my machine has lost its WiFi lease. Checking the router from another device confirms. I don't know why this happens, incredibly frustrating, feels like its ESO messing up the WiFi stack and having the ASUS kick the device off.

Have to force-quit ESO, renew Wifi lease, everything is fine again.

No other problems. Yeah logging in sometimes takes a while, but NBD.

Thanks for looking into this.

AllPlayAndNoWork

Ive had 3 loading screens of death today in Cyro. All three resulted in me being booted from PvP and I have had to queue back everytime (even when Cyro (VIVEC EU) wasnt full)...... (except this time because I have had enough waiting around and wont log back in tonight).

Truly poor form all round from ZoS at not being able to solve it after so long.

Bhaal5

So as apart of the new dragon bones dlc, are we getting new load screen art work to look at?

generalmyrick

just got one and then got disconnected

---

ps4/na/you figure the rest out

Scubbs

Very long load screens in Shor campaign PC NA server.
was fine earlier today.
every death respawn is long and just moving to a new keep is long

I suspect DC is behind this somehow

LadyAstrum

Was getting long loads screens in Alik'r Desert just dojng dolmens and jumping to waypoints. It was no busier than usual. The New Life event was finished, so why does this happen randomly? One moment I load within seconds. Other times it can be minutes, and I'm forced to restart the game. PC-NA.

ChuckyPayne

Since I run the game on SSD less infinite loading screen, almost 0 in pve. Only 1 time was in a last days I forgot the zone, but that I identified a hourglass (dragon cirle right bottom corner) dissapeared.
My wife experienced the same, and hourglass dissapeared on her machine too.

Thunderclap

And again.
PVP PC EU Vivec - porting keep to keep. Solo.

Last lines of the log file:

2018-01-07T19:20:55.256+01:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, TEXTURES,
2018-01-07T19:20:55.256+01:00 Load Screen - RESUME_FROM_SUSPEND Complete
2018-01-07T19:20:55.256+01:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, TEXTURES,
2018-01-07T19:20:55.256+01:00 Load Screen - GAME_DATA Complete
2018-01-07T19:20:55.256+01:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, TEXTURES,
2018-01-07T19:20:55.256+01:00 Load Screen - RENDERER Complete
2018-01-07T19:20:55.256+01:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, TEXTURES,
2018-01-07T19:20:55.256+01:00 Load Screen - USER_INTERFACE Complete
2018-01-07T19:20:55.256+01:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, TEXTURES,
2018-01-07T19:20:55.256+01:00 Load Screen - KEEPS Complete
2018-01-07T19:20:55.256+01:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, TEXTURES,
2018-01-07T19:20:55.256+01:00 Load Screen - SHARED_CHARACTER_OBJECT Complete
2018-01-07T19:20:55.256+01:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, TEXTURES,
2018-01-07T19:20:56.361+01:00 Load Screen - TERRAIN_GEOMETRY Complete
2018-01-07T19:20:56.361+01:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, TEXTURES,

Yamakaziing

Game froze....after dying on flags from Zerg.... kicked from Cyrodil.....booted back to grahtwood... still dead and had to Rez.... stayed in pve for fear of crashing again and being kept from logging back in for hours... as always

Pink_E_808

PS4 NA. I'll be the first one to admit that I don't have the best internet out there, but it's been more then adequate to play this game...that is, it was until November. It started with the long load screens, mostly in Cyrodiil. I thought it had gotten better at first after they did their 'fix', but now, not only do I still get long load screens randomly all the time, even between the announcements and character select pages, most times I can't even log into the game due to busy servers. When I can get in, I'm stuck doing PvE because if I go into Cyrodill (both my home and guest campaign), the merest hint of a battle makes me either lag so bad I get killed quick or it just freezes up completely and I have to restart the game.

PvE is also starting to be no fun. I went into the public dungeon in Vvardenfell the other day (I can't pronounce it let alone spell it) and got to a spot with two bosses and, while I normally would have been fine soloing them, I couldn't kill them because of LAG. In the freaking dungeon with no other players around.

I used to play this game almost every day and now I'm lucky if I can get in for longer than a few minutes before being disconnected and/or just getting the error notice of unable to connect to the server over and over and over. I have troubleshot everything within my ability and contacted Zeni support over this issue and they told me to try PlayStation support when it couldn't be resolved, even though I've had ZERO trouble with any other game or streaming services and told them so.

Bhaal5

Can we get a preview on the new loadscreens we'll be looking at/ raging at in feb?

Lylith

Bhaal5 wrote: »

Can we get a preview on the new loadscreens we'll be looking at/ raging at in feb?

we'll still be looking at the same one in cyrodil, i expect. (pc/na)

AllPlayAndNoWork

Having just queued for 40 mins twice to get into PvP (EU VIVEC) only to go into 2 loading screens is just utter garbage and frustrating the f*** out of me.

Dunno if this helps out.....

2018-01-09T18:54:41.748Z Load Screen - RESUME_FROM_SUSPEND Complete
2018-01-09T18:54:41.749Z Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, KEEPS, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, GAME_DATA, TEXTURES, CHARACTER_ACTIVATED, SHARED_CHARACTER_OBJECT, RESUME_FROM_SUSPEND, PLAYER,
2018-01-09T18:55:18.051Z Load Screen - RESUME_FROM_SUSPEND Complete
2018-01-09T18:55:18.051Z Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, KEEPS, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, GAME_DATA, TEXTURES, CHARACTER_ACTIVATED, SHARED_CHARACTER_OBJECT, PLAYER,
2018-01-09T18:55:18.052Z Load Screen - OnAreaLoadStarted
2018-01-09T18:55:18.052Z Load Screen - Queue Show
2018-01-09T18:55:18.052Z Load Screen - Queue Show - Show
2018-01-09T18:55:18.052Z Load Screen - Show
2018-01-09T18:55:18.174Z Load Screen - GAME_DATA Complete
2018-01-09T18:55:18.174Z Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED, PLAYER,
2018-01-09T18:55:18.174Z Load Screen - CHARACTER_GEOMETRY Complete
2018-01-09T18:55:18.174Z Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED, PLAYER,
2018-01-09T18:55:18.174Z Load Screen - KEEPS Complete
2018-01-09T18:55:18.174Z Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED, PLAYER,
2018-01-09T18:55:18.174Z Load Screen - SHARED_CHARACTER_OBJECT Complete
2018-01-09T18:55:18.174Z Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED, PLAYER,
2018-01-09T18:55:18.250Z Load Screen - PLAYER Complete
2018-01-09T18:55:18.250Z Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED,
2018-01-09T18:55:20.023Z Load Screen - USER_INTERFACE Complete
2018-01-09T18:55:20.023Z Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, RENDERER, TEXTURES, CHARACTER_ACTIVATED,
2018-01-09T18:55:24.162Z Load Screen - TERRAIN_GEOMETRY Complete
2018-01-09T18:55:24.162Z Load Screen - Waiting On: DYNAMIC_OBJECTS, RENDERER, TEXTURES, CHARACTER_ACTIVATED,
2018-01-09T18:55:24.162Z Load Screen - STATIC_OBJECTS Complete
2018-01-09T18:55:24.162Z Load Screen - Waiting On: DYNAMIC_OBJECTS, RENDERER, TEXTURES, CHARACTER_ACTIVATED,
2018-01-09T18:56:02.910Z Load Screen - RENDERER Complete
2018-01-09T18:56:02.910Z Load Screen - Waiting On: TEXTURES, CHARACTER_ACTIVATED,
2018-01-09T18:56:02.910Z Load Screen - DYNAMIC_OBJECTS Complete
2018-01-09T18:56:02.910Z Load Screen - Waiting On: TEXTURES, CHARACTER_ACTIVATED,
2018-01-09T18:56:02.937Z Load Screen - TEXTURES Complete
2018-01-09T18:56:02.938Z Load Screen - Systems Loaded And Not Waiting For Teleport
2018-01-09T18:56:02.938Z Load Screen - Hide
2018-01-09T18:56:02.938Z Load Screen - Hide - Wasn't Already Hiding
2018-01-09T18:56:02.938Z Load Screen - CHARACTER_ACTIVATED Complete
2018-01-09T18:56:02.938Z Load Screen - Systems Loaded And Not Waiting For Teleport
2018-01-09T18:56:02.938Z Load Screen - Hide

Sanctum74

Don't worry people, all these problems that have been ignored for years are finally getting fixed in the pts patch notes. Load screens are fixed, no more pauses or disconnects in combat, no more triple cc's, no more having your regen stop in combat, and they are finally fixing the Templar.

Oh wait, just realized I was dreaming and they have ignored us again. No fixes and they made the Templar even more broke. We must be the most dedicated fan base to keep putting up with this!

MourncallerTV

What the hell?! 5 minutes and still loading screen in Cyrodil!!!!

And I was just moving from one keep to another. It's not even pop locked?

WHY DID i EVEN CONSIDER DOING THE PVP AREA?!!

Because part of the story is there derr..


FIX This Shiiiiiiiit!

Jaguar_SF

PC Spec

Intel i7 7700k
GTX 1080
16 GB of ram
SSD Drive: Samsung 960 PRO Series - 1TB PCIe NVMe - M.2 Internal SSD (MZ-V6P1T0BW)

So yeah I have one of the best SSDs on the market if not the best and the long loading screen is an issue. I started to think if it's not ZOS's server fault it could be the processor? Any 1 who has an intel i9 can tell me about your long load times experience?

Also noticed long loading times are a bit better on PS4 pro NA server. PC EU server has some serious long load times problems.

I think it is most likely the server because I am sure that my PS4 is a lot weaker than my PC

Bryong9ub17_ESO

Doing a Random normal daily in White-gold tower. Was simply going through a door in the dungeon and got an endless load screen. Had for force close the game...

PC-Na
AMD FX-6350 six-core processor

Bhaal5

Ps4/NA
Pve
-Load screens on teleport pads on Vaa
-Load screens on Mol dorrs still present
-Screen freezes on 2 trash in mol
Pvp
-load screens on gap closers (ambush, stampede)
-load screens traveling from keep to keep

trustcotraptb14_ESO

Been like this for 4 years and you guys still don't know what's going on... that is next level ineptitude, congrats ZoS.

Elissae

Happens to me at least once or twice a day, when using a wayshrine or porting to my house.
I can hear the music, ambient noise and other players around my character, but the loading screen won't fade.
Nothing to do but quit in Task manager and restart.

Hortator Indoril Nerevar

I cant even log in. Constantly loads until it says "Error". So cant even get in and wont give me a error code lol.. cya free crates..

Jade1986

Had to stop playing yesterday .

PC EU

Loading screens in Cyro are worse than ever.

AboKor

After latest patch (yesterday) Infinite loading screen after log in - cannot play at all
Already try to restart for 3 times - doesn't help
Delete ShaderCache.cooked - doesn't help

PC EU Windows 10

AMeanOne

Ps4 NA the load screens have gotten a lot worse in cyrodiil. I don't get stuck and have to restart anymore like recently, but I'm still getting 2+ minute load screens EVERY time I get a load screen.

nathan_bri

Well, I am now consistently up to about two minutes to from login credentials to character selection screen. Sometimes, it’s as long as four minutes like just now. This is on the most recent i7-based Retina iMac with 40GB RAM and a 1TB PCIe SSD.

SleepyMuggs

PS4 NA - I can login at any given time (last night, for example) and just disconnect from game server over and over, unable to play, or I can get an hour in before a dc. Long/infinite load screens, bound to get one if I play for more than an hour or two, but not as often as right after CWC. I'm almost exclusively PVE. And I get more game server disconnects when NOT in dungeon or trial, strange as that is (although I DO still get them there)

nathan_bri

THIS IS UNACCEPTABLE

I just quit the game, removed the Addons folder, deleted the ShaderCache.cooked file and relaunched the game.

Loading the game begins here at 8:31:49...

2018-01-19T08:31:49.692-05:00 Load Screen - RESUME_FROM_SUSPEND Complete
2018-01-19T08:31:49.693-05:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, KEEPS, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, GAME_DATA, TEXTURES, CHARACTER_ACTIVATED, SHARED_CHARACTER_OBJECT, RESUME_FROM_SUSPEND, PLAYER,
2018-01-19T08:32:03.796-05:00 Load Screen - RESUME_FROM_SUSPEND Complete
2018-01-19T08:32:03.796-05:00 Load Screen - Waiting On: CHARACTER_GEOMETRY, TERRAIN_GEOMETRY, KEEPS, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, GAME_DATA, TEXTURES, CHARACTER_ACTIVATED, SHARED_CHARACTER_OBJECT, PLAYER,
2018-01-19T08:32:03.796-05:00 Load Screen - OnAreaLoadStarted
2018-01-19T08:32:03.796-05:00 Load Screen - Queue Show
2018-01-19T08:32:03.796-05:00 Load Screen - Queue Show - Show
2018-01-19T08:32:03.796-05:00 Load Screen - Show
2018-01-19T08:32:03.891-05:00 Load Screen - GAME_DATA Complete
2018-01-19T08:32:03.891-05:00 Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED, PLAYER,
2018-01-19T08:32:03.891-05:00 Load Screen - CHARACTER_GEOMETRY Complete
2018-01-19T08:32:03.891-05:00 Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED, PLAYER,
2018-01-19T08:32:03.891-05:00 Load Screen - KEEPS Complete
2018-01-19T08:32:03.891-05:00 Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED, PLAYER,
2018-01-19T08:32:03.891-05:00 Load Screen - SHARED_CHARACTER_OBJECT Complete
2018-01-19T08:32:03.891-05:00 Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED, PLAYER,
2018-01-19T08:32:04.025-05:00 Load Screen - PLAYER Complete
2018-01-19T08:32:04.025-05:00 Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, USER_INTERFACE, RENDERER, TEXTURES, CHARACTER_ACTIVATED,
2018-01-19T08:32:04.624-05:00 Load Screen - USER_INTERFACE Complete
2018-01-19T08:32:04.624-05:00 Load Screen - Waiting On: TERRAIN_GEOMETRY, STATIC_OBJECTS, DYNAMIC_OBJECTS, RENDERER, TEXTURES, CHARACTER_ACTIVATED,

The game sat at the loading screen, logo spinning, then flickered a moment at 8:33:19. Then the game continued loading with logo still spinning.

2018-01-19T08:33:19.362-05:00 Load Screen - TERRAIN_GEOMETRY Complete
2018-01-19T08:33:19.362-05:00 Load Screen - Waiting On: DYNAMIC_OBJECTS, RENDERER, TEXTURES, CHARACTER_ACTIVATED,
2018-01-19T08:33:19.362-05:00 Load Screen - STATIC_OBJECTS Complete
2018-01-19T08:33:19.362-05:00 Load Screen - Waiting On: DYNAMIC_OBJECTS, RENDERER, TEXTURES, CHARACTER_ACTIVATED,

The game finally finished its loading process at 8:36:57, more than five minutes after it began. I could now select a character. This amount of time to load is unacceptable.

2018-01-19T08:36:57.990-05:00 Load Screen - RENDERER Complete
2018-01-19T08:36:57.990-05:00 Load Screen - Waiting On: TEXTURES, CHARACTER_ACTIVATED,
2018-01-19T08:36:57.990-05:00 Load Screen - DYNAMIC_OBJECTS Complete
2018-01-19T08:36:57.990-05:00 Load Screen - Waiting On: TEXTURES, CHARACTER_ACTIVATED,
2018-01-19T08:36:58.608-05:00 Load Screen - TEXTURES Complete
2018-01-19T08:36:58.608-05:00 Load Screen - Systems Loaded And Not Waiting For Teleport
2018-01-19T08:36:58.608-05:00 Load Screen - Hide
2018-01-19T08:36:58.608-05:00 Load Screen - Hide - Wasn't Already Hiding
2018-01-19T08:36:58.608-05:00 Load Screen - CHARACTER_ACTIVATED Complete
2018-01-19T08:36:58.608-05:00 Load Screen - Systems Loaded And Not Waiting For Teleport
2018-01-19T08:36:58.608-05:00 Load Screen - Hide

nathan_bri

After doing other things during the day, I logged back into the game just after 3 p.m. EST and it only took just over a minute to go from credentials to character selection screen. What is different now compared to this morning at 8:30 am. EST?