Main Thread for Long Loading Screens

UppGRAYxDD

Day 12.....still broke....I have a strong feeling that this will not be addressed before December with Thanksgiving coming up...maybe even later if not submitted to Xbox before Xmas break...Git Gud ZoS

TheGreatPumpkin

Using PS4Pro, and spend 95% of my time in Cyrodiil.

I definitely can't teleport anywhere; always sticks me in an endless load screen. "Tricks" such as someone making a trade with me, whisper, Ready Check, sharing a quest, etc.--all of which used to work at least 50% of the time--don't work at all now. I always have to reboot.

In addition to the teleporting, I have gone to an endless load screen repairing a keep or outpost wall, and when it's just about finished, it hits a load screen and I am stuck. I've also had this problem just docking my character in a field, with no activity around me, only to go to a load screen and have to reboot. Flipping of a keep, of course, does it as well.

Just this morning, I logged my character in--of which she was in VG/Auridon at The Crystal Vial--and I couldn't even get out of the building. The initial issue was the option to leave (X button) wasn't present. I ended up crashing. I rebooted, which of course put me back there...and although this time it gave me the "option" to leave, upon clicking it, I crashed again.

I also had an issue with trying to load my mail last night. The loading circle kept spinning, then crashed. It took around five attempts (rebooting each time, of course) to finally access my mail. The game is unplayable at this point. I spend more time rebooting vs playing.

TheGreatPumpkin

TheGreatPumpkin wrote: »

Using PS4Pro, and spend 95% of my time in Cyrodiil.

I also forgot to add that I cannot resurrect anywhere in Cyrodiil. I would attempt to put up forward camps everywhere I went, in hopes that that would alleviate some of the misery of having to reboot. I was able to rez about 50% of the time via a camp, but never a keep or outpost. The only sure way to get rezzed was by hoping someone would come by and rez me.

Nelson_Rebel

For whatever reason the load screens are now getting progressively worse. Which is rather odd.

Now I’m forced to relog multiple times to even get the game to load in properly on initial login. I’m not even in cyrodill and it keeps kicking me back to home screen 2 or more times before my character is actually logged in.

IcyDeadPeople

Let us know which system and megaserver you’re on if you’re currently having this issue.
Just experienced ~10 minute loading screen on PC NA, it would have continued, but I force quit the application from Windows Task Manager

If you’re a PC player, let us know what sort of processor you’re running.
i7-6700K

Is there any specific area or zone you consistently see a long loading screen?
Cyrodiil

What are you doing when you experience a long loading screen?
I was attempting to enter Vivec campaign at around 2:05pm Eastern. Population was not locked, so queue should have been instant. Was solo, not in any group. Waited in loading screen about 9 or 10 minutes and then quit the application.

Are you utilizing any sort of SSD?

ADATA - Premier SP550 480GB 2.5" Solid State Drive


Full PC specs: https://pcpartpicker.com/list/pp8WzM

JayJayIsSoJay

PC EU

infinite loading screen: respawn in cyrodii, portal HoF after the 2nd boss, assembly general hall and in AA teleport pads

gp1680

Bajlk wrote: »

ZOS_GinaBruno wrote: »

To reiterate, our priority right now is fixing this issue as soon as we can.

So you were busy the last years?

Yup, once it now has reached critical mass, they decide this is a priority. Cyrodil's been broke on console for years. Crown store though works flawlessly. Go figure.

William_AIA

Xbox One X. Internal. No SSD.

The load screens happen just about everywhere. It happens when I'm logging in. All of my characters are in Belkarth, Craglorn. The most consistent endless load screens happen in every trial. For Hel Ra, this happens when opening the door to enter the final area. For AA, this happens every single time players are teleported via the pads. In Maw, this happens right after the second non-boss encounter that starts with the two giant panthers. In Halls of Fabrication, this happens with any door that starts with a load screen. 3-6 people hit an infinite load screen every time and are required to restart their games. Sanctum and Asylum have no issues, but this is probably because neither have doors that lead to load screens.

These issues make it very difficult to post scores or be competitive for trials. It even makes it difficult to complete content where load screens are part of encounters.

65pippo

ps4 normal.
in cyrodiil always. 90% proc into a load screen if i teleport or respawn.
This making the game UNPLAYABLE

MilwaukeeScott

PS4 Regular

Very long loading screens Wayshrining between zones.
Very long loading screens Teleporting in Trials and Dungeons using Portals.

I close app after 10 minutes.

ArchMikem

I haven't really noticed a pattern to all the loading screens I've fallen into. In fact I fell into an infinite load screen just trying to log into a character immediately after launching the game. So to me it all seems random. But I'll give my specs just the same.

Platform: Xbox One X
Region: NA
Game installed on a 2TB Seagate External HDD

Doing:
Like I said it just seems random. Either it was from using the Wayshrine from Zone to Zone, or exiting an instance via a Doorway, or even just logging into a Character. And at the same time it's not constant. Whenever I get into an unending load screen I quit the game, relaunch and don't experience another for a while.

agrr70

PC EU Cyrodiil, infinate load screens,then if you reload a bloody nother que to get back in,infuriating

core i5

Aarthorn

Xbox one, internal

The worst is using wayshrines to and from Alik'r desert, couple of times Deshaan, Wayrest, Shadowfen.

Restarting the game seems to fix it for some time. After about an hour of gameplay it is back.

Weps

If this is fixed, if you've really found out a solution, then it's time to talk about compensation for your players.
I really do hope the Nix Mount is not your only way to apologize for 3 weeks of nearly "unplayability".

All the guilds I'm in have stopped doing raids, even meaningless progression runs.
This patch promised a ground-breaking improvement in performances and loading screens for consoles and low-end PC and it failed in that specific purpose , you've been hearing complaints left and right ever since the patch came out.
This is a PR nightmare, you should give more back to the players.


That doesn't mean you have to lose even more money, there are certain things in the game that can make a lot of folks out there happy that don't cost real money like bank space, inventory space, free transmutation crystals. Just to give you few examples.

Waseem

dont play MMOs on consoles

AnviOfVai

I managed to play the other night but I ran with a group so that we always had someone to res us, its difficult though as most of the map is underpopulated and everyone is trying to play on the most populated alliance...so not much to fight. Hope a fix will happen soon, just bought a new PS4 too I am now an owner of a limited edition starwars slim.

I3akerOfcakes

The base game update introduces the highly-anticipated Transmutation system which allows you to change the traits on your gear, including weapons and armors. We’ve also added a trait tracker that will allow you to see whether or not you've researched the unique trait on an item. Additionally, we’ve made a number of performance optimizations resulting in better frame rate and shorter loading times. We've also added support for the Xbox One X in this update, too!

Completely accurate. 2 weeks and going strong with infinite load screens.

FastClau

Xbox One X, EU
External Seagate 2TB
PVP, Cyrodiil
When traveling, respawning

UppGRAYxDD

Day 14, still broke....

Nelson_Rebel

Yeah load screens have been getting worse. All I do is hang out at a dueling spot now at major cities and just stay there. It’s impossible to actually do any content right now


As is the game is literally unplayable for any legitimate content other than logging in and collecting your daily hirlings lol

budrow

Xbox one internal hdd.
Wow when’s it going to end. 8 days since this thread was started and I’m still having the same issue.

loading screen of death when

Traveling in cyrodill, from what I noticed and this might be an isolation, loading screen of death happens a lot when area around Wayshrine is under combat or cleaning up. Also I’ve had LSOD in pve areas just yesterday in rivenspire.
Almost a guarantee after diving in pvp, so I started going back to main gate when I die, a little more reliable. Just means long horse ride. I’ve had issues in BG’s when after reset I’m punished with waiting 15 min before I can que again. I’ve also been kicked from pug pledge group cause I had to reset only to respawn in the dungeon and watch as I’m removed. This has been one of the most negative experiences for me on any game and any platform.

Apache_Kid

We will be approaching the 2-week mark quite soon here for when this issue started. Just wanted everyone to know.

I3akerOfcakes

I3akerOfcakes wrote: »

The base game update introduces the highly-anticipated Transmutation system which allows you to change the traits on your gear, including weapons and armors. We’ve also added a trait tracker that will allow you to see whether or not you've researched the unique trait on an item. Additionally, we’ve made a number of performance optimizations resulting in better frame rate and shorter loading times. We've also added support for the Xbox One X in this update, too!

Completely accurate. 2 weeks and going strong with infinite load screens.

ZOS_GinaBruno wrote: »

Hey everyone, short (but good) update for today: Looks like the fixes we're implementing have tentatively passed QA testing on our internal clients, so we're working on getting everything built out. We'll have some news for you early next week on when you can expect these fixes to go live and what happened to cause all this. For now, if you aren't already, you can try relogging when you're sitting at a long load screen and that will sometimes help get you through a little faster.

Thanks again for your patience; we know this has been a very frustrating issue to deal with.

Better give us free crowns or something for this one. 2 weeks of infinite load screens. Why do I even have ESO Plus? For servers that don't even work? Exactly.

dotme

Hopefully lessons are being learned. The daily updates are appreciated, but 14 days sometimes feels like an eternity when you're unable to enjoy the game you support with a paid subscription. I'm a bit concerned that this may require a client-side fix, which will face further delay as it moves through the console manufacturer approval process.

I'm sometimes left with the impression that the company's sense of urgency isn't matching the players' level of frustration.

This would be a "work-evenings, no-weekends-off-until-it's-fixed" issue in my line of work. I can't imagine offering a service that some people are paying for being broken for so long. Still, it is what it is - I just hope that internal testing procedures for consoles might be worth improving in the future. They clearly fell short this time around.

Apache_Kid

dotme wrote: »

Hopefully lessons are being learned. The daily updates are appreciated, but 14 days sometimes feels like an eternity when you're unable to enjoy the game you support with a paid subscription. I'm a bit concerned that this may require a client-side fix, which will face further delay as it moves through the console manufacturer approval process.

I'm sometimes left with the impression that the company's sense of urgency isn't matching the players' level of frustration.

This would be a "work-evenings, no-weekends-off-until-it's-fixed" issue in my line of work. I can't imagine offering a service that some people are paying for being broken for so long. Still, it is what it is - I just hope that internal testing procedures for consoles might be worth improving in the future. They clearly fell short this time around.

Agree with everything you said. Unfortunately, the video game industry does not seem to feel the need to operate under normal business parameters. They seem to think that their business model does not need to require their product to work all of the time because it is a game, a leisure product, that people can replace with some other game or activity if theirs isn't working. This is all well and good, EXCEPT, when you offer a premium subscription tier service priced at $15 per month. If this was literally any other game that I play I wouldn't even think twice about this until it was fixed. However, the fact that so many of us have been paying for this premium service for almost half the month at this point while still having to re-log every hour or less due to infinite load-screens is extremely frustrating.

SamWale

Any sign of a patch for this yet?

Cyrodiil is pretty much dead. Seems most people have given up on it, including myself now.

CatManDew

ZOS_GinaBruno wrote: »

Hey everyone, short (but good) update for today: Looks like the fixes we're implementing have tentatively passed QA testing on our internal clients, so we're working on getting everything built out. We'll have some news for you early next week on when you can expect these fixes to go live and what happened to cause all this. For now, if you aren't already, you can try relogging when you're sitting at a long load screen and that will sometimes help get you through a little faster.

Thanks again for your patience; we know this has been a very frustrating issue to deal with.

@ZOS_GinaBruno

Is there anything that’s going to be done, to compensate this issue? Especially for those who are ESO+ subscribers.

I’m not usually one to feel entitled when something goes south, but this has been more than just a small issue especially for PvP.

Travel to a keep, restart game because of load screen, re-log into game, appear dead at the keep and having to restart the cycle.

Appreciate that there have been updates on this issue, but this should’ve been caught before CWC was released for console. Does this mean, the update will have to go thru Xbox/PS verification AFTER you get a resolution?

bubbygink

I don't throw this term around lightlly but Cyrodiil on XBox NA is "literally unplayable" right now. Like myself and my guild mates cannot even port out of the gate. We get stuck in an infinite load screen trying to load into every single keep - whether trying to spawn after dying or just teleporting in. We simply cannot play in Cyrodiil right now. And now that ZOS made BGs an absolute tank/grind fest with CP there is really no point to me logging in right now. Can't do Cyrodiil and BGs are just banging your head against the wall of templar and warden healer tanks. It is sad. Even the formerly pop-locked campaign has like 1 bar from each alliance now during prime time and nobody really wants to queue for CP BGs (surprise surprise, there were about a dozen threads on forums predicting this...) so the BG queue seems to be much longer too - despite the fact most PVPers are avoiding Cyro.

Koolio

ZOS_GinaBruno wrote: »

Hey everyone, short (but good) update for today: Looks like the fixes we're implementing have tentatively passed QA testing on our internal clients, so we're working on getting everything built out. We'll have some news for you early next week on when you can expect these fixes to go live and what happened to cause all this. For now, if you aren't already, you can try relogging when you're sitting at a long load screen and that will sometimes help get you through a little faster.

Thanks again for your patience; we know this has been a very frustrating issue to deal with.

Anything yet?

doslekis

Imagine if netflix or spotify had a bug where half of the movies or songs buffered infinitely until you closed the app, the other half you had a 50% chance of successfully watching the show or listening to the song.

I pay just as much a month for these two services as I do my eso plus.

The only difference is spotify and netflix always seem to work, and would most likely fix any problems within 24 hours, or else lose thousands of subscribers.

I remember my cable/internet subscription was having issues, I was without both for almost a week until they were able to fix the problem. And I was given 3 full months of the service aswell as a month of HBO Showtime subscription channels for free for the inconvenience.

2 weeks now. Let's get it fixed guys. If I'm not able to play thanksgiving weekend after I eat my turkey dinner I'm going to be one disappointed gamer.