Main Thread for Long Loading Screens

Dalbaeth

Xbox one
Na
Internal hdd

Freeze and crash to dashboard in the second level of maelstrom

Elsonso

Ethoir wrote: »

ZOS_GinaBruno wrote: »

To give everyone an update today, we’ve identified the underlying asset loading issue that is causing the long loading screens and are testing some fixes on our internal servers. We’ll keep everyone updated and let you know when we’re planning to push out the fix for this.

@ZOS_GinaBruno Out of curiosity, does this also have anything to do with the "LOD" texture malarkey that happens when you teleport across large distances really quickly? I don't know if it does, but its really annoying and it was really a pain in the neck during the Jester's Festival event.

I am going to go out on a limb here and say "no", since there are no loading screens involved.

Chloekins24

Loading screen in Cyrodil activity is wayshrine
PS4 NA

PrayingSeraph

Xbox One NA here. Porting/wayshrine will always give infinite loading screens if traveling somewhere else in the zone I'm already in. Porting to another zone however seems to be fine. ReloadUI also causes infinite loading screens.

rukamich_ESO

PS4 (standard)
Game installed to external drive

My load screens primarily happen in Cyrodiil and Bgs, but occasionally on other maps. I play on both the NA and Euro servers, usually late morning to mid-to-late afternoon (EST), depending on my work schedule.

My partner also plays on XBoxOne S, she has an external hd attached, but can't remember where the game is installed. Usually she has issues in Deshaan, Mournhold and Craglorn.

GodAizen

Xbox na
Im getting infinite load screen in cyrodil, vet trials and just regular zones

r3turn2s3nd3r

https://twitter.com/BethesdaSupport/status/931285494230650880

doslekis

Nelson_Rebel wrote: »

ZOS_GinaBruno wrote: »

To give everyone an update today, we’ve identified the underlying asset loading issue that is causing the long loading screens and are testing some fixes on our internal servers. We’ll keep everyone updated and let you know when we’re planning to push out the fix for this.

In relation to this, since the Orsinium event
is active will the event be extended to allow for people who are unable to play at all some leeway because the game is almost unplayable at the moment for a great many players.

I haven't experienced any load screens in PvE, have you? This is a PVP cyrodiil problem.

Apache_Kid

doslekis wrote: »

Nelson_Rebel wrote: »

ZOS_GinaBruno wrote: »

To give everyone an update today, we’ve identified the underlying asset loading issue that is causing the long loading screens and are testing some fixes on our internal servers. We’ll keep everyone updated and let you know when we’re planning to push out the fix for this.

In relation to this, since the Orsinium event
is active will the event be extended to allow for people who are unable to play at all some leeway because the game is almost unplayable at the moment for a great many players.

I haven't experienced any load screens in PvE, have you? This is a PVP cyrodiil problem.

I have experienced infinite load screens in PvE. Had 3 in Wrothgar today in less than 40 minutes. A friend who I was in the party with got 2 in Elden Root within 10 minutes of each other.

ABelle99

Ps4 NA
1st Party Hard Drive
I have experienced an infinite load screen 2 times in wrothgar after using a wayshrine, and at least 30 times over the course of 4 hours while attempting to use transit shrines in cyrodiil.

ButtersEP

Xbox one - NA

it happens to me in pretty much any kind of load screen, battleground death / respawn. Wayshrines zone to zone. Pvp transit or death respawn.

Seriously this has basically killed my PVP guild which is pretty much my only social guild. There should be some kind of gift to the player base, crowns, transmits crystals. Anything, this has been such a big fail of a dlc launch it's extremely disappointing.

Turelus

ZOS_GinaBruno wrote: »

To give everyone an update today, we’ve identified the underlying asset loading issue that is causing the long loading screens and are testing some fixes on our internal servers. We’ll keep everyone updated and let you know when we’re planning to push out the fix for this.

Gina are you able to say if this issue is also one of the reasons PC occasionally has the issues (more so in PvP)?

I know this is mostly an issue on console right now but I'm hoping this is a fix which can go live on all formats and knock one more pesky bug off the list.

ktdotexe

[deleted]

INHUMANENATION

Ps4(reggie), na.

-cyrodiil, battlegrounds.
Both usually when attempting to respawn
-AA when you try to teleport from pads.
-mol, if youre a runner and jump to teleport back into the fight.
-The world boss on the far right of the clockwork city teleport
also has a high rate of hanging loading screens both in and out whereas if you warp to a wayshrine to get out of the world boss you are mostly successful. I have not encountered it in pve aside from those instances personally.

Acidlite

@AnviOfVai , yea i read all that crap last night. I dont sub to EA for anything for those reasons. I meant instead of resubbing to eso I would be buying the base game for something to play. This is actually the first game i have ever paid for a monthly sub. Couple of my guilds are actively looking for another game to transfer the guild into.

I really dont want to see this game die, I have been an avid player since launch.

RDMyers65b14_ESO

PC NA
No SSD, i7 processer.

Although I spend the majority of my time in Cyrodil on Vivec, I have encountered the long load screens everywhere, however this is NOT a new problem as it has been occurring for years. It occurs most often when transiting, especially when reviving from death. There are some days that it is better than others and there are some days that the game is completely unplayable. Often I have to alt F4 to close the game and restart. I will then get the message that the account is still logged in or not a valid internet connection, although I am still connected in discord to my guildmates. Then if I am lucky enough to get back into the game, I have been kicked out of Cyrodil and I have to wait in queue. It is not just me as often my guildmates will be saying that they have the load screen as well. It is very frustrating to be fighting the game more than the enemy players.

Docmandu

Here's hoping it's not just a band aid fix that only helps the console players. PC has had this issue for almost a year now. I'm glad something is being done, but can't say it fills me with joy how ZOS dealt with this.. leaving a serious issue like this linger on until it blew up in their face.

If only their business intelligence department had metrics on how many people cancelled their sub because of their *** poor handling of serious bugs... maybe then they would apply a bit care regarding breaking issues.

Apache_Kid

Docmandu wrote: »

Here's hoping it's not just a band aid fix that only helps the console players. PC has had this issue for almost a year now. I'm glad something is being done, but can't say it fills me with joy how ZOS dealt with this.. leaving a serious issue like this linger on until it blew up in their face.

If only their business intelligence department had metrics on how many people cancelled their sub because of their *** poor handling of serious bugs... maybe then they would apply a bit care regarding breaking issues.

But wait, how can this be true? I'm constantly told by people on this message board that all my problems with this game are because I play on console and that if I switched to PC I wouldn't have any issues....

Crazy!

ZOS_GinaBruno

Turelus wrote: »

ZOS_GinaBruno wrote: »

To give everyone an update today, we’ve identified the underlying asset loading issue that is causing the long loading screens and are testing some fixes on our internal servers. We’ll keep everyone updated and let you know when we’re planning to push out the fix for this.

Gina are you able to say if this issue is also one of the reasons PC occasionally has the issues (more so in PvP)?

I know this is mostly an issue on console right now but I'm hoping this is a fix which can go live on all formats and knock one more pesky bug off the list.

From what I understand, PC will be getting these fixes as well.

W0lf_z13

myself as well as others in my groups have been experiencing long loading screens in cyrodiil , basically all the campaigns ( lately has been in shor though ) they usually tend to happen after a death and when you are rezzing at a keep, or an FC .
I'm on NA PC ... my processor is an i7-4790k as well as an SSD ... def looking forward to ANY kind of fixes for the loading screens

Koolio

ZOS_GinaBruno wrote: »

Turelus wrote: »

ZOS_GinaBruno wrote: »

To give everyone an update today, we’ve identified the underlying asset loading issue that is causing the long loading screens and are testing some fixes on our internal servers. We’ll keep everyone updated and let you know when we’re planning to push out the fix for this.

Gina are you able to say if this issue is also one of the reasons PC occasionally has the issues (more so in PvP)?

I know this is mostly an issue on console right now but I'm hoping this is a fix which can go live on all formats and knock one more pesky bug off the list.

From what I understand, PC will be getting these fixes as well.

Will console users have to wait 3-4 weeks after the fix is found for certification?

RMerlin

Now that you mention texture issues... There's a bug that's been affecting me pretty much since launch day, where quite frequently some ground textures would disappear in Cyrodiil, leaving large areas a flat, blurry rectangles. Over the years I've not only changed PC but also video cards and OS versions, so I know the issue isn't with my system (and my current video card has 4 GB of video RAM, so it's not starved). Makes me wonder if the two could be related... Missing textures never happened outside of Cyro, and likewise I've never had endless load screens outside of Cyro either.

WIll be interesting to see if I notice a difference in either areas (missing textures and endless load screens) after this fix lands on live.

Miswar

This fix delivery to consoler can't take 3-4 weeks?

Friday night PS4 EU

Vivec: 1 bar yellow and blue, 0 bar EP
Shor: 0 bar on all

Rest are normally 0 so did not bother to check those.

I mean this is major screw up to say at least. To be honest yesterday and today have feeled that why bother with this at all.

w1ck3dl0vely

Xbox One: NA
Xbox internal hard drive
Issues: Infinite loading screen, unable to load in last played toon if I've been playing in Cyrodiil
Location: Cyrodiil (all PVP deaths), many overland PVE wayshrines


Fix: Quit the game and relog in. Occasionally hangs the last toon I was playing completely and then I need to restart Xbox, load a different toon, log out of that toon and then log back into the toon I was playing originally. Generally end up at the place I was trying to wayshrine or res to.

Ingenon

regular PS4, NA server
Aldmeri Dominion, traveling between wayshrines in the same region, like Auridon, I get infinite loading screens pretty much all the time. Traveling between regions, like between Auridon and Reaper's March, usually works.
my PS4 has the first party hard drive

gepe87

PC EU; Steam user; Loading only happen on Cyrodiil, when rezzing, teleport to transitus, repairing keeps. 90% of time happen when I'm on a group.

BladedMischief

I feel like they're getting worse.
I can't respawn at all now in Cyrodiil. Being resurrected is fine, but trying to respawn just throws me into a long load screen.

nikigwil

I have just stopped pvp until its fixed. Been taking advantage of Wrothgar double drops instead . Its frustrating waiting but it will get fixed.

LUC1D7

Any idea when this fix is going to be pushed? Do us console players have to wait until our incremental for this fix?

montiferus

- Xbox NA
- Xbox One S playing with game stored on internal hard drive
- Game is unplayable in PVP. I play on Vivec and I basically get 1 free way shrine transit before the following happens
- Infinite load screen on way shrine travel
- Infinite load screen on keep flips or wall repairs
- Infinite load screen on taking forward camps
- Infinite load screen on resurrecting to any resource or home bases

As an aside this is an absolute joke that this was not caught prior to release. This isn't some small esoteric bug that needs a lot of conditions to occur. This is a pervasive issue that was apparent from day 1 and seems to occur on multiple platforms. What kind of quality control and testing do you guys implement prior to a DLC release?