Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
Contact ZOS immediately and explain everything.
Girl_Number8 wrote: »I got a reply. They told me to go on the forums for help! An that I should power reset my Ps4 to fix their server issues and ui bugs that are well know. I am heart broken by their lazy answer.
Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
AoDD33pfri3d wrote: »Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
I had a friend that had a similar problem and they told them they can't do anything that he has to contact that person so they can make him guild master anyways he refused so he had to make a new one.
AoDD33pfri3d wrote: »Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
I had a friend that had a similar problem and they told them they can't do anything that he has to contact that person so they can make him guild master anyways he refused so he had to make a new one.
AoDD33pfri3d wrote: »Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
I had a friend that had a similar problem and they told them they can't do anything that he has to contact that person so they can make him guild master anyways he refused so he had to make a new one.
But that's because the new GM refused. If the new GM no longer plays the game and thus isn't able to refuse, then ZOS can instate a new GM. One of my friends' trade guilds had an issue where the GM stopped logging on, and ZOS said that if the GM had been offline for 40+ days, then they can install a new GM.
Girl_Number8 wrote: »I got a reply. They told me to go on the forums for help! An that I should power reset my Ps4 to fix their server issues and ui bugs that are well know. I am heart broken by their lazy answer.
Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
Girl_Number8 wrote: »AoDD33pfri3d wrote: »Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
I had a friend that had a similar problem and they told them they can't do anything that he has to contact that person so they can make him guild master anyways he refused so he had to make a new one.
But that's because the new GM refused. If the new GM no longer plays the game and thus isn't able to refuse, then ZOS can instate a new GM. One of my friends' trade guilds had an issue where the GM stopped logging on, and ZOS said that if the GM had been offline for 40+ days, then they can install a new GM.
Thank you, that might help as he is mia but still this was due to their ui bugs, lag, and random screens. I know I didn't push a button to leave the guild I invested countless hours into and love. They should fix this because they can and it's the right thing to do.
I appreciate your helpI have been a crying wreck since it happened. This has given me some hppe, because now they can't say they can't do it.
Girl_Number8 wrote: »I got a reply. They told me to go on the forums for help! An that I should power reset my Ps4 to fix their server issues and ui bugs that are well know. I am heart broken by their lazy answer.
To get a "real person response"
Report you issue and grt our incident number
Send in a second report, with just the incident number.
It confuses their auto reply monkey and it take the message to its master Entailing an "human" response
Its 90% on there end but they dont know how to fix their servers, lag is real bad on ps4
Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.Girl_Number8 wrote: »AoDD33pfri3d wrote: »Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
I had a friend that had a similar problem and they told them they can't do anything that he has to contact that person so they can make him guild master anyways he refused so he had to make a new one.
But that's because the new GM refused. If the new GM no longer plays the game and thus isn't able to refuse, then ZOS can instate a new GM. One of my friends' trade guilds had an issue where the GM stopped logging on, and ZOS said that if the GM had been offline for 40+ days, then they can install a new GM.
Thank you, that might help as he is mia but still this was due to their ui bugs, lag, and random screens. I know I didn't push a button to leave the guild I invested countless hours into and love. They should fix this because they can and it's the right thing to do.
I appreciate your helpI have been a crying wreck since it happened. This has given me some hppe, because now they can't say they can't do it.
@ZOS_GinaBruno @ZOS_JessicaFolsom
Please give advice to this player, get further details from her and get the ball rolling with support..
Girl_Number8 wrote: »Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.Girl_Number8 wrote: »AoDD33pfri3d wrote: »Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
I had a friend that had a similar problem and they told them they can't do anything that he has to contact that person so they can make him guild master anyways he refused so he had to make a new one.
But that's because the new GM refused. If the new GM no longer plays the game and thus isn't able to refuse, then ZOS can instate a new GM. One of my friends' trade guilds had an issue where the GM stopped logging on, and ZOS said that if the GM had been offline for 40+ days, then they can install a new GM.
Thank you, that might help as he is mia but still this was due to their ui bugs, lag, and random screens. I know I didn't push a button to leave the guild I invested countless hours into and love. They should fix this because they can and it's the right thing to do.
I appreciate your helpI have been a crying wreck since it happened. This has given me some hppe, because now they can't say they can't do it.
@ZOS_GinaBruno @ZOS_JessicaFolsom
Please give advice to this player, get further details from her and get the ball rolling with support..
thanx that really means a lot.<3 I mean they have to know these issues are going on at the Ps4.
Girl_Number8 wrote: »Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.Girl_Number8 wrote: »AoDD33pfri3d wrote: »Girl_Number8 wrote: »I have a problem I know it's off topic but I don't know how to post yet. On the Ps4 we have really bad lag and ui issues causing problems. Well, I went to sign out after I changed the motd and made sure everything was okay, only to get a frozen screen then find I was out of my own guild named after my own character! This is not a player issue but a game issue. I need ZoS to put me back as gm. The person that is gm now is an offline player, so all the work I have done is gone. It has broke my heart I cried all night. Can anyone please give me helpful advice? Again I am very sry about being off topic, ty.
I had a friend that had a similar problem and they told them they can't do anything that he has to contact that person so they can make him guild master anyways he refused so he had to make a new one.
But that's because the new GM refused. If the new GM no longer plays the game and thus isn't able to refuse, then ZOS can instate a new GM. One of my friends' trade guilds had an issue where the GM stopped logging on, and ZOS said that if the GM had been offline for 40+ days, then they can install a new GM.
Thank you, that might help as he is mia but still this was due to their ui bugs, lag, and random screens. I know I didn't push a button to leave the guild I invested countless hours into and love. They should fix this because they can and it's the right thing to do.
I appreciate your helpI have been a crying wreck since it happened. This has given me some hppe, because now they can't say they can't do it.
@ZOS_GinaBruno @ZOS_JessicaFolsom
Please give advice to this player, get further details from her and get the ball rolling with support..
thanx that really means a lot.<3 I mean they have to know these issues are going on at the Ps4.
Its not the first time that i have heard it happen, I recall a similar issue a couple of months ago on another platform.
Guild tags (I'm assuming you mean the name of the guild displayed beneath your character/account name) are dependent upon slotting the guild tabard for that guild. If your alts don't wear the tabard, the name won't be displayed.
newtinmpls wrote: »Guild tags (I'm assuming you mean the name of the guild displayed beneath your character/account name) are dependent upon slotting the guild tabard for that guild. If your alts don't wear the tabard, the name won't be displayed.
Not true.
I have "show guild" on my interface and all the folks I game with (none of whom wear tabards) display their guilds when I "look" at them.
Lois McMaster Bujold "A Civil Campaign"Reputation is what other people know about you. Honor is what you know about yourself. Guard your honor. Let your reputation fall where it will. And outlive the ***
Girl_Number8 wrote: »How do I post plz? I have been on with customer support all day. I gave my gt and support ticket. I explained to them that it was a game issue, and not a player issue. I explained that this issue has happened to other plp and that if they could fix something in 40 days they could fix it now. I asked for a real person and even put @ginabruno in the msg. I then told them something I really didn't want to share but it was why eso was important to me and brings me happiness which is the reason I am able to play eso as much as I can now. It is because I am terminally ill, I have never played a game before a in my life. I will not grow old or have a chance to have children and the pain from the tumors makes my daily life a struggle. I even offered to show them the medical scans and to be my make a wish and just give a loyal customer something back that was mine. Instead I got "I think I am a real person" a sarcastic response with there is nothing we can do. A very cold and uncaring response to a customer.
newtinmpls wrote: »I have "show guild" on my interface and all the folks I game with (none of whom wear tabards) display their guilds when I "look" at them.
are you SURE about that?
Girl_Number8 wrote: »Can someone PLZ tell me when I can post, or plz help me make a post on this matter?? Thank you
Girl_Number8 wrote: »Girl_Number8 wrote: »I got a reply. They told me to go on the forums for help! An that I should power reset my Ps4 to fix their server issues and ui bugs that are well know. I am heart broken by their lazy answer.
To get a "real person response"
Report you issue and grt our incident number
Send in a second report, with just the incident number.
It confuses their auto reply monkey and it take the message to its master Entailing an "human" response
Its 90% on there end but they dont know how to fix their servers, lag is real bad on ps4
Thank you for your help it really means a lot to me.
So to be clear I should send my gt, and the ticket number with what happened? Wasn't sure what gtr means? thnx