OMG THEY FIXED IT!!!

CavalryPK

Blobsky wrote: »

Zenimax said battlegrounds queues no longer display the message 'Somebody in your group declined the queue' constantly stopping you entering battlegrounds.

FINALLY!

Only problem...

All that has actually changed is the message is deleted. The grouping still doesn't work. In exactly the same way.Edited by


----> Edited by : ZOS_GinaBruno on June 19, 2017 8:59AM <

---

Now we will never know what the original post said. since Gina already edited it

Insandros

sadownik wrote: »

Just a thought guys, i play 5v5 in gw2 now and its a blast. Its f2p and you can go in 5v5 from the beginning - all players in pvp are max lvl with all skills unlocked, gear is stadarized and if you are using action camera mode controls are very much like in ESO.

Cool, then stop polluting this gae's forum if you are having fun over there.

JasonSilverSpring

CavalryPK wrote: »

Blobsky wrote: »

Zenimax said battlegrounds queues no longer display the message 'Somebody in your group declined the queue' constantly stopping you entering battlegrounds.

FINALLY!

Only problem...

All that has actually changed is the message is deleted. The grouping still doesn't work. In exactly the same way.Edited by


----> Edited by : ZOS_GinaBruno on June 19, 2017 8:59AM <

---

Now we will never know what the original post said. since Gina already edited it

I am sure she did not edit it. It always does that when they mark a thread for ZOS comments. The first post will show edited by someone in ZOS. Nothing to worry about.

FearlessOne_2014

Voxicity wrote: »

Classic ZOS sweeping the dirt under the carpet haha

Except in this case they really can't. People have a legal cause to bring this to the attention of the legal system. At least in US. I'm pretty sure UK's system protects their citizens far more then the US from this kind of rip off.

All it would take is just a few different set a people with the time and capital. And boom a firestorm is born. ZOS would just be better off just refunding the people who are asking for it at this point.

They sold us a product that don't work. It's simple as that. Basically a lot of people just paid for a broken piece of digital content. That in no way, shape, or form. Works as the marketing team advertised it would.

CavalryPK

SwaminoNowlino wrote: »

ezeepeezee wrote: »

CarbonX wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

New drinking game, every time ZOS asks for details on something they could test by playing their own game, you take a shot. If someone guesses what the first dev reply will be, everyone else has to take a shot.

For what it's worth, we've been able to successfully get into multiple BGs on EU without issue, so yes. We do need details on what the exact issues are that blobs (or anyone) is still running into.

It's funny how you never have problems on your side (so you release the patches after passing QA) but then we all still have the same problems on our side.
 

You really think antagonizing Gina is going to solve anything?

To be fair, I wasn't actually antagonizing Gina, I think it would be a legitimately funny drinking game.

The player base is frustrated. I hadn't played ESO since Christmas 2016. I came back solely for Battlegrounds, as it is the single most desired feature for me. My guild is solely small group PVP oriented. 4 to 6 players max. Most of us quit playing over the past 4 months because of how stale and zergy pvp had become. We all get hyped, try to play BGs. and sit in queue for 3 hours without getting in a game. Then we see no sense of urgency on the part of ZOS to fix it, especially since the patch PC got today is not getting pushed live on console immediately. They're sticking it in an incremental 4 weeks from now instead of submitting it for certification today, which would have it live on console by 26 June.

Harassing Gina is definitely not the way to go. But there has to be some acknowledgement on their part that this is ****ed and they need to get moving on fixing this. We paid for a service that isn't being delivered. That's not cool no matter what your opinion on anything else is.

I agree with @SwaminoNowlino,

I was one of the ppl who actually preorder the morrowind. specifically for Battle grounds. And I was all for support for ZOS.. but this little constant problems should have been taken care of... I don't want sound rude but cmon. I appreciate the early access but we all know the early access was not a "Thank you" to the loyal customers... it was a "lets test this thing out before we do the actual release" covered up as a "thank you to the loyal customers".

Same thing with Patch Notes... when there is a clear nerf. they sugarcoat it and call it something else.

code65536

CavalryPK wrote: »

Now we will never know what the original post said. since Gina already edited it

That is the original post. Whenever a "dev" replies to a post, the process of tagging the reply for the Dev Tracker "edits" the post. The post's content is almost never altered--the "edit" is just the tagging process.

dimensional

sadownik wrote: »

Just a thought guys, i play 5v5 in gw2 now and its a blast. Its f2p and you can go in 5v5 from the beginning - all players in pvp are max lvl with all skills unlocked, gear is stadarized and if you are using action camera mode controls are very much like in ESO.

lmao GW2 is trash I would be embarrassed admitting that I played that game.

TequilaFire

As a retired new product development engineer I can't tell you how many times a new product tests fine on the bench only to have some inexplicable problem pop up after shipping to customers.
That said I really think ZOS should give employees some time off to go home and just play the game on their various different personal systems at home and then have them take a QA survey as to the problems they ran into.

edit - stupid spell checker

ZOS_GinaBruno

CavalryPK wrote: »

Blobsky wrote: »

Zenimax said battlegrounds queues no longer display the message 'Somebody in your group declined the queue' constantly stopping you entering battlegrounds.

FINALLY!

Only problem...

All that has actually changed is the message is deleted. The grouping still doesn't work. In exactly the same way.Edited by


----> Edited by : ZOS_GinaBruno on June 19, 2017 8:59AM <

---

Now we will never know what the original post said. since Gina already edited it

That's just a forum bug - any time a staff member replies in a thread and mark it for the Dev Tracker, it says we edited the original post.

khele23eb17_ESO

Now fix cloak :P

r.jan_emailb16_ESO

Can confirm, fix didn't fix anything.

FearlessOne_2014

dimensional wrote: »

sadownik wrote: »

Just a thought guys, i play 5v5 in gw2 now and its a blast. Its f2p and you can go in 5v5 from the beginning - all players in pvp are max lvl with all skills unlocked, gear is stadarized and if you are using action camera mode controls are very much like in ESO.

lmao GW2 is trash I would be embarrassed admitting that I played that game.

I completely agree. You want to go join the 5v5 over their. Fine it's just as bad if not worst then ESO's PvP. Only difference is that their arena PvP is free.

Tavore1138

So EU PC solo experiences...

Much less of the 'someone has declined' message - but plenty of ready checks (will it be possible to claim new 'F' keys from ZoS when ours wear down?). They are followed by either immediate re-q or by forming group and then re-q.

A new message of 'this activity is no longer valid' was a brief distraction but it got old surprisingly quickly.

I got one match after about 8 minutes - unbalanced numbers and at least 1 organised team versus 2 smaller pug groups.

I then queued again and gave up after 30 mins of pressing F....

sadownik

@dimensional could you elaborate?

Wreuntzylla

TequilaFire wrote: »

As a retired new product development engineer I can't tell you how many times a new product tests fine on the bench only to have some inexplicable problem pop up after shipping to customers.
That said I really think ZOS should give employees some time off to go home and just play the game on their various different personal systems at home and then have them take a QA survey as to the problems they ran into.

edit - stupid spell checker

I can understand that based on the individual equipment and software configurations of your customers. However, this is a server side issue, not client side. The only way this could happen is if their test servers are not reasonable approximations of the live servers.

I have never played a game that had remotely close to the problems ZoS has with the battlegrounds or group finder. Odd considering that some of the stuff they implement has been beyond the capabilities of other game companies.

Zer0oo

Can we get a hotfix for just skipping the ready check and porting us simply in?

@ZOS_GinaBruno

leepalmer95

Here i am on console waiting for 40mins to get into a game.

Only for said game to not fill up and i get kicked.

Bg's are fun.

Ctf is fun
Domination is fun

-_-

Enodoc

Blobsky wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

ezeepeezee wrote: »

CarbonX wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

New drinking game, every time ZOS asks for details on something they could test by playing their own game, you take a shot. If someone guesses what the first dev reply will be, everyone else has to take a shot.

For what it's worth, we've been able to successfully get into multiple BGs on EU without issue, so yes. We do need details on what the exact issues are that blobs (or anyone) is still running into.

It's funny how you never have problems on your side (so you release the patches after passing QA) but then we all still have the same problems on our side.
 

You really think antagonizing Gina is going to solve anything?

To be fair, I wasn't actually antagonizing Gina, I think it would be a legitimately funny drinking game.

The player base is frustrated. I hadn't played ESO since Christmas 2016. I came back solely for Battlegrounds, as it is the single most desired feature for me. My guild is solely small group PVP oriented. 4 to 6 players max. Most of us quit playing over the past 4 months because of how stale and zergy pvp had become. We all get hyped, try to play BGs. and sit in queue for 3 hours without getting in a game. Then we see no sense of urgency on the part of ZOS to fix it, especially since the patch PC got today is not getting pushed live on console immediately. They're sticking it in an incremental 4 weeks from now instead of submitting it for certification today, which would have it live on console by 26 June.

Harassing Gina is definitely not the way to go. But there has to be some acknowledgement on their part that this is ****ed and they need to get moving on fixing this. We paid for a service that isn't being delivered. That's not cool no matter what your opinion on anything else is.

Your frustration is completely understandable. We have been working very hard on addressing the issues relating to the Grouping Tool (which has been, in turn, affecting queuing for Battlegrounds). That said, we do have more fixes already scheduled for the next patch that should address issues where you accept the Ready Check, but then just go back into the queue. The fixes for this issue were done right before the weekend, so there wasn't time to get it into this morning's patch.

Any chance you can do 'the next patch' tomorrow, or some time before next week? It is a pretty major issue, and really hurting the game - I have seen a huge amount of players leave the community because of this, please hotfix!

Assume that the fix requires a code change, and that therefore it can't be hotfixed. Would you want another three hour maintenance tomorrow to get this patch in? That could easily result in more antagonism against ZOS for "too much downtime".

Mayorz

5th week of waiting for the same thing, have you actually tested your own battlegrounds at peak times? they simply just do not function.

Wump

Can confirm as well: Queue Probs are worse than before todays patch. Getting endless Queues with constant switches from "queued" to "forming group" to "queued" to "forming group" to... you guess the rest.

Even as a patient customer I can not stress enough how absolutely FRUSTRATING these queue-Problems are. The slow rolling out of fixes (that dont fix it) makes this even worse. In my view this prob has to be solved with highest priority as it blocks nearly a whole segment of content.

And, to be honest: You have a history with Group-Finder bugs.

Really, really frustrating. I'm not angry, salty or toxic, cause, you know: its a video game. First world problems. But it frustrates the hell out of me after getting home from office, having a nice evening with wife and dog, and the last 60 Mins before sweet sweet bed time i'd like to play a few BGs. And then I get Queue-Bugs, 2vs4vs4 BGs, a gazillion of procc-set-overkill-death-recaps (hey Viper, how are you doing today?), in short:, simply wasting time.

And then I read:

ZOS_GinaBruno wrote: »

The fixes for this issue were done right before the weekend, so there wasn't time to get it into this morning's patch.

Definitely dont want to offend anyone of the dev-Team, psl dont get me wrong. BUT: guess what? When something really important at work has to be finished, then I work the whole weekend. I do not wait patiently till monday, and at monday I do not delay the important work for ANOTHER week. You have a fix? Fine. Roll it out! Todays Maintenance came to early? Do a maintenance tomorrow! And, if needed, the next day as well! Roll out the fixes.

A frustrated, still paying customer. Still...

Sophieous

ZOS_GinaBruno wrote: »

Your frustration is completely understandable. We have been working very hard on addressing the issues relating to the Grouping Tool (which has been, in turn, affecting queuing for Battlegrounds). That said, we do have more fixes already scheduled for the next patch that should address issues where you accept the Ready Check, but then just go back into the queue. The fixes for this issue were done right before the weekend, so there wasn't time to get it into this morning's patch.

Honestly, without tryint to sound harsh or sarcastic,

What's the point of coming here every Monday to say that you (the company, not Gina) have fixes scheduled for the next patch, it sounds ridiculous every time you do it, and it's been happening for 3 weeks now.

Do you actually only do it so people stop compaining for the duration of the week?

What does it mean they were done before this weekend, it's a game breaking issue and the company only works for it from monday till wednesday, then everything that happens gets put into the next weeks patch? Did you treat the VMOL glitch the same way? If you have fixes you need to take the servers down and put them in, not wait ONE WEEK, say you got fixes for NEXT WEEK cus this weeks fixes didnt work, and have the same loop over and over again.

You said you got into bgs succesfully on EU, WHEN? at 3-8 am gmt time? Cus that's the only time they work, when theres barely any people online. Try GROUP QUEUE during primetime and i guarantee you you won't get in one for at least 1.30 hours. Actually, try get on and try to group queue right now, to see for yourself if it's working or not.

Dev comments should be more collected that what they are already, you can't just tell the playerbase that's been COMPLETELY unable to play with their friends for FIVE WHOLE WEEKS, experiencing the same problem every day, that you succesfully got in to (MULTIPLE!!!!) BGS when the average group takes about 1 hour (if lucky) to get in one, during the day.

This is starting to legit offend people's iq and it's gonna make people stop trying to help you, like they HAVE for the past 2 months nearly. Eventually they're just gonna ditch the game, cus some people didn't just buy Morrowind for the nostalgia.

BG queues are even WORSE since today's patch, of course you can't group queue at ALL during primetime eu and solo queue is having issues as well. This patch didnt fix anything AT ALL.

@ZOS_GinaBruno @ZOS_BrianWheeler

Ron_Burgundy_79

Enodoc wrote: »

Blobsky wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

ezeepeezee wrote: »

CarbonX wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

New drinking game, every time ZOS asks for details on something they could test by playing their own game, you take a shot. If someone guesses what the first dev reply will be, everyone else has to take a shot.

For what it's worth, we've been able to successfully get into multiple BGs on EU without issue, so yes. We do need details on what the exact issues are that blobs (or anyone) is still running into.

It's funny how you never have problems on your side (so you release the patches after passing QA) but then we all still have the same problems on our side.
 

You really think antagonizing Gina is going to solve anything?

To be fair, I wasn't actually antagonizing Gina, I think it would be a legitimately funny drinking game.

The player base is frustrated. I hadn't played ESO since Christmas 2016. I came back solely for Battlegrounds, as it is the single most desired feature for me. My guild is solely small group PVP oriented. 4 to 6 players max. Most of us quit playing over the past 4 months because of how stale and zergy pvp had become. We all get hyped, try to play BGs. and sit in queue for 3 hours without getting in a game. Then we see no sense of urgency on the part of ZOS to fix it, especially since the patch PC got today is not getting pushed live on console immediately. They're sticking it in an incremental 4 weeks from now instead of submitting it for certification today, which would have it live on console by 26 June.

Harassing Gina is definitely not the way to go. But there has to be some acknowledgement on their part that this is ****ed and they need to get moving on fixing this. We paid for a service that isn't being delivered. That's not cool no matter what your opinion on anything else is.

Your frustration is completely understandable. We have been working very hard on addressing the issues relating to the Grouping Tool (which has been, in turn, affecting queuing for Battlegrounds). That said, we do have more fixes already scheduled for the next patch that should address issues where you accept the Ready Check, but then just go back into the queue. The fixes for this issue were done right before the weekend, so there wasn't time to get it into this morning's patch.

Any chance you can do 'the next patch' tomorrow, or some time before next week? It is a pretty major issue, and really hurting the game - I have seen a huge amount of players leave the community because of this, please hotfix!

Assume that the fix requires a code change, and that therefore it can't be hotfixed. Would you want another three hour maintenance tomorrow to get this patch in? That could easily result in more antagonism against ZOS for "too much downtime".

Enodoc wrote: »

Blobsky wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

ezeepeezee wrote: »

CarbonX wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

New drinking game, every time ZOS asks for details on something they could test by playing their own game, you take a shot. If someone guesses what the first dev reply will be, everyone else has to take a shot.

For what it's worth, we've been able to successfully get into multiple BGs on EU without issue, so yes. We do need details on what the exact issues are that blobs (or anyone) is still running into.

It's funny how you never have problems on your side (so you release the patches after passing QA) but then we all still have the same problems on our side.
 

You really think antagonizing Gina is going to solve anything?

To be fair, I wasn't actually antagonizing Gina, I think it would be a legitimately funny drinking game.

The player base is frustrated. I hadn't played ESO since Christmas 2016. I came back solely for Battlegrounds, as it is the single most desired feature for me. My guild is solely small group PVP oriented. 4 to 6 players max. Most of us quit playing over the past 4 months because of how stale and zergy pvp had become. We all get hyped, try to play BGs. and sit in queue for 3 hours without getting in a game. Then we see no sense of urgency on the part of ZOS to fix it, especially since the patch PC got today is not getting pushed live on console immediately. They're sticking it in an incremental 4 weeks from now instead of submitting it for certification today, which would have it live on console by 26 June.

Harassing Gina is definitely not the way to go. But there has to be some acknowledgement on their part that this is ****ed and they need to get moving on fixing this. We paid for a service that isn't being delivered. That's not cool no matter what your opinion on anything else is.

Your frustration is completely understandable. We have been working very hard on addressing the issues relating to the Grouping Tool (which has been, in turn, affecting queuing for Battlegrounds). That said, we do have more fixes already scheduled for the next patch that should address issues where you accept the Ready Check, but then just go back into the queue. The fixes for this issue were done right before the weekend, so there wasn't time to get it into this morning's patch.

Any chance you can do 'the next patch' tomorrow, or some time before next week? It is a pretty major issue, and really hurting the game - I have seen a huge amount of players leave the community because of this, please hotfix!

Assume that the fix requires a code change, and that therefore it can't be hotfixed. Would you want another three hour maintenance tomorrow to get this patch in? That could easily result in more antagonism against ZOS for "too much downtime".

I would be happy if they took the servers offline for a week if it meant battlegrounds would be fixed.

TomLukman

ZOS_GinaBruno wrote: »

For what it's worth, we've been able to successfully get into multiple BGs on EU without issue, so yes. We do need details on what the exact issues are that blobs (or anyone) is still running into.

Next time try doing it with a 4 (four) man group during prime time.

Tavore1138

Enodoc wrote: »

Blobsky wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

ezeepeezee wrote: »

CarbonX wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

New drinking game, every time ZOS asks for details on something they could test by playing their own game, you take a shot. If someone guesses what the first dev reply will be, everyone else has to take a shot.

For what it's worth, we've been able to successfully get into multiple BGs on EU without issue, so yes. We do need details on what the exact issues are that blobs (or anyone) is still running into.

It's funny how you never have problems on your side (so you release the patches after passing QA) but then we all still have the same problems on our side.
 

You really think antagonizing Gina is going to solve anything?

To be fair, I wasn't actually antagonizing Gina, I think it would be a legitimately funny drinking game.

The player base is frustrated. I hadn't played ESO since Christmas 2016. I came back solely for Battlegrounds, as it is the single most desired feature for me. My guild is solely small group PVP oriented. 4 to 6 players max. Most of us quit playing over the past 4 months because of how stale and zergy pvp had become. We all get hyped, try to play BGs. and sit in queue for 3 hours without getting in a game. Then we see no sense of urgency on the part of ZOS to fix it, especially since the patch PC got today is not getting pushed live on console immediately. They're sticking it in an incremental 4 weeks from now instead of submitting it for certification today, which would have it live on console by 26 June.

Harassing Gina is definitely not the way to go. But there has to be some acknowledgement on their part that this is ****ed and they need to get moving on fixing this. We paid for a service that isn't being delivered. That's not cool no matter what your opinion on anything else is.

Your frustration is completely understandable. We have been working very hard on addressing the issues relating to the Grouping Tool (which has been, in turn, affecting queuing for Battlegrounds). That said, we do have more fixes already scheduled for the next patch that should address issues where you accept the Ready Check, but then just go back into the queue. The fixes for this issue were done right before the weekend, so there wasn't time to get it into this morning's patch.

Any chance you can do 'the next patch' tomorrow, or some time before next week? It is a pretty major issue, and really hurting the game - I have seen a huge amount of players leave the community because of this, please hotfix!

Assume that the fix requires a code change, and that therefore it can't be hotfixed. Would you want another three hour maintenance tomorrow to get this patch in? That could easily result in more antagonism against ZOS for "too much downtime".

If it were to be a genuine fix that makes BGs work then I for one would welcome my new pacthy masters... if it's just another stab in the dark then not so much.

I too am noticing a lot of long term players who are not logging in these last few weeks.

Joy_Division

I think ZoS needs to seriously re-evaluate how it does quality control and the process it uses in its attempts to bugfix.

We are told stuff works internally or bugs can't be reproduced internally all the time, but I can assure ZoS than on my external connection, these bugs are consistent and easily reproduced. I play Battelgrounds about twice a week and the issues are easily reproduced. @Lieblingsjunge gave a pretty accurate account.

Basically if I que with a group of 4, we sit through constant "someone has declined..." and numerous ready checks but will - eventually - get in with a full group (except if one player in on a load screen transporting from one instance to another instance - then they will not get into the Battleground).

If I que alone, the wait is much shorter, but often times I am on an incomplete team. And if I'm pitted against a premade, I'm going to get Rekt (but at least I can console myself thinking it's only because I was outnumbered).

Either way, BGs is a pretty much guaranteed to be a frustrating experience more often than not, no matter what you do. As of now I stopped queing solo because I can't stand to be a 2v4v4 - it's bad enough 4 generals with mutliple proc sets are on a single team, but if I am grouped with level 23 recruits, can I at least have a full team?

*****

I don't doubt the folks at ZoS are dedicated and talented people who try their hardest. But even the best people are hamstrung when forced to operate under a broken system.

I get frustrated as a customer because these bugs and performance issues happen consistently every time I play. I am absolutely dumbfounded that anyone who is in a position of authority at ZoS goes home after work, logs into Cyrodiil, and sits through eternal load screens in Cyrodiil, or the busted group queing in Battlegrounds, or is totally fine that the defining solo PvE experience symbolized by an RNG reward-based nightmare is part of the ESO experience. If it were me, I would totally reform the process that allowed and enabled

This


And (not my image, just a representation)


And


And the whole 2v3v4 Battleground to become daily and consistent "features" of playing ESO.

Mayorz

comparing a 3 hour maint to not being able to play bg for 5 weeks? i'll gladly take a maint if it fixes the game thanks.

TomLukman

Tavore1138 wrote: »

I too am noticing a lot of long term players who are not logging in these last few weeks.

Also part of a reason why BG grouping seems to work better - there are less and less people trying.

Scrippie10

So in other words, this patch "fix" which is the same patch "fix" that console isn't getting UNTIL mid July did not work. GFG

Please tell me you're not actually going to make us wait 4 weeks for something that did not fix the issue on PC, in fact it sounds like it made matters worse.

I'm genuinely curious if they even utilize a QA team smh

KingYogi415

RIP

Here lies all faith I had in ZOS fixing battlegrounds...

mook-eb16_ESO

Maybe Zos has problems with using truth tables when fixing bugs