Maintenance on ESO Megaservers - 9/14/16 @ 2:00pm EDT [COMPLETE]

Lieblingsjunge · September 2016

I mean. I know it's in your ToS(that we agreed to) that you can take the game down anytime you want.. But, don't you think you could be nice enough to give us a *censored* notification? If my power was going out, or my water would be shut off, I would EXPECT to be notified, even though it says in the contract that they can do maintenance work whenever they want.

babedenny · September 2016

I wonder what ArcheAge is like...

wayfarerx · September 2016

Well I didn't really have time to play on my lunch break anyway ¯\_(ツ)_/¯

cynaes · September 2016

You guys seriously have to give us some insight as to why we have seen so many downtimes in the recent weeks/months.

It is more than frustrating to experience an unpexpected downtime, wait hours and hours and hours for a fix (without being able to play), have it fixed (more often than not beyond the timeframe that I can spend playing) and never get any explanation whatsoever about what happened.

Akino · September 2016

@ZOS_GinaBruno what sorcery is this, Dark Magic?

SlayerTheDragon · September 2016

Did this just happen??

Shader_Shibes · September 2016

ZOS_GinaBruno · September 2016

No exact time for completion, but expect it to be at least a couple hours. Sorry, guys. We're going to try and get you back in as soon as possible.

Master_Kas · September 2016

Lieblingsjunge wrote: »

An in-game-notification would be nice. I WAS WAITING FOR A DEFENCE TICK AT ASH.

I just walked out of the cave near Nikel : (

NivekViking · September 2016

Bungie can't get matchmaking right in Destiny, Zenimax can't get their servers right in ESO, well, I guess there's always Neverwinter...

Phica_Lovic · September 2016

cynaes wrote: »

You guys seriously have to give us some insight as to why we have seen so many downtimes in the recent weeks/months.

It is more than frustrating to experience an unpexpected downtime, wait hours and hours and hours for a fix (without being able to play), have it fixed (more often than not beyond the timeframe that I can spend playing) and never get any explanation whatsoever about what happened.

They did. To prevent roll-backs. Literally stated in the patch. It's not like "oooh MYSTERY PATCH TIME!"

Selriahnee · September 2016

Not even a Notice just BOOM!!! and your done. REALLY?????

Tia413 · September 2016

Utter BS... not even a warning ingame either. Was in the middle of doing one of the Harborage Quests which I wouldnt have started if I had KNOWN there was gonna be a maintaince.

Do You people at Zos really think everyone has the forums up and checking them while they are trying to play the game? Seriously, this is my last straw... I am unsubbing!

Lokov · September 2016

facepalm

Lieblingsjunge · September 2016

babedenny wrote: »

I wonder what ArcheAge is like...

Probably as bad as always.

altemriel · September 2016

When I was in the game during the time from when the PC EU server went back up and now the maintenance, will my progress and bought items from guild store be rollbacked or no??????

@ZOS_GinaBruno

ajback_ESO · September 2016

@ZOS_GinaBruno Perhaps yall can fix the heists... go into crouch mode and you can't see the blue ring around the NPC's using torches...

tat2mano · September 2016

Katinas wrote: »

ZOS_GinaBruno wrote: »

In a few moments, we will be bringing the following platforms and megaservers offline for maintenance:
PC NA

Xbox NA

PS4 NA

PC EU

This maintenance is necessary in order to prevent further rollbacks and loss of character progress. We'll update this post as each server is back online.

This thread has been cross-posted between Maintenance and General Discussion for increased visibility, and open communication within the thread in General Discussion.

Please stop giving your announcements in some vague time zone. For those that do not live in Nowheresville which sits in some EDT time zone it is very difficult to understand what exactly you mean. Please see how far away Nowheresville is from the standard time zone and announce it in UTC. Just for clarification, EDT is 4 hours earlier than UTC.

Cause Murika....

raidentenshu_ESO · September 2016

ZOS_GinaBruno wrote: »

No exact time for completion, but expect it to be at least a couple hours. Sorry, guys. We're going to try and get you back in as soon as possible.

You know I'm getting more entertained by reading the posts on this site then I am on ESO. At least I'm getting something back.

Thanks.

Memnock · September 2016

What the actual hell people ? You didn't even give a 15 minute warning , just kick people from the server and shut it down , smack in EU prime time no less.

Seriously , that is a serious lack of respect for your player base. Disappointing does not do justice to how this looks.

Remag_Div · September 2016

Having no 5-10 minute warning in-game saying the servers were going to go down for maintenance is hilarious. That's just common sense and rude to just take the servers off without warning.

Daganerabus · September 2016

Rollback!? System restore!? POSSIBLE Character PROGRESSION LOSS? Seriously?! Just about .... how much progression loss? Are you guys gonna credit me back 2million if i lose it? Reliability/stability..... is not a zos quality. Sorry.

Valerien · September 2016

You have directed people here for more information and yet the information is that you have taken the servers down.

An ETA would be nice, is it going to be more roll backs, last time I came back in the middle of a fight, it would be nice if the roll back could put us in a safe place if its going to happen.

ElBiggus · September 2016

Some kind of in-game message would have been nice -- how hard is a "warning: servers shutting down for maintenance in 5 minutes" or something, rather than just unceremoniously kicking me out of the game. As far as I can tell you only communicate maintenance or server issues via the forums rather than in-game, in-launcher, or even on the support site, and that's just daft...

(I used to play on Xbone but gave up due to the seemingly endless round of technical hitches, but I came back to it on PC recently and so far 3 of the 4 days I've wanted to play have been NFG; it seems you're far too busy making DLC to spend enough time fixing the core experience... *grumble*

Pangnirtung · September 2016

ZOS_GinaBruno wrote: »

No exact time for completion, but expect it to be at least a couple hours. Sorry, guys. We're going to try and get you back in as soon as possible.

Why no in game notice so that we could NOT do bosses just before being dumped?

Dread_Viking · September 2016

Eweroun wrote: »

Remember it's EU prime time??

--> first ^^

Thy dont know what Eu is thy just think it is a random Privet server that is why thy always take it down

Ganj · September 2016

Lieblingsjunge wrote: »

I mean. I know it's in your ToS(that we agreed to) that you can take the game down anytime you want.. But, don't you think you could be nice enough to give us a *censored* notification? If my power was going out, or my water would be shut off, I would EXPECT to be notified, even though it says in the contract that they can do maintenance work whenever they want.

Costumer support.. Communication. Totally agree. This is awkward.

laksikus · September 2016

so you are making a break for a few gyus that could get rollbacks for 2-3h of their work.
and the maintenance is taking hours. so you basically steal everybody those hours only so few can keep those hours?

IrishGirlGamer · September 2016

I was right in the middle of creating a new character and you just kicked me without a warning.

I lost it all.

Eggghhhh.

InfiniteGamer · September 2016

I don't understand why ZOS would put the servers back on in the first place, people starting doing there daily stuff just for the servers to go down again 2 hours after they came up.