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Is Group Finder really broken

Kammakazi
Kammakazi
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or is it because people aren't using it, which makes them conclude that it's broken?

dbd57bcbb3fff7245025a39061012200.png
  • Sunver
    Sunver
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    The tool was probably broken ages ago. Now it's just not functioning properly because of low player count using it. It's feedback that makes it worse(the more players think it's broken the less players use it and then it seems to be working even worse).
    When I consider thy heavens, the work of thy fingers, the moon and the stars, which thou hast ordained;
    What is man, that thou art mindful of him? and the son of man, that thou visitest him?
    For thou hast made him a little lower than the angels, and hast crowned him with glory and honour.
    O LORD our Lord, how excellent is thy name in all the earth!
  • Stiltz
    Stiltz
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    On PS4 NA the random group finder works almost instantly in the morning to early afternoon (lower population times). I que as either healer, dps, or both and find groups within a minute or two. At a certain point in the day it seems to completely stop working all together and then will work again around 2-3am the next morning.
    Edited by Stiltz on August 6, 2016 5:22PM
  • mertusta
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    For three days I'm using it, I'm healer but cannot find a group... I guess after the last patch it is really broken.
  • Ep1kMalware
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    yes, it is really, really broken.

    meanwhile I solod my normal daily, and up to last bosss on vet daily where I had to call in a friend since it's unsoloable >.<

    edit:

    current time in the cue is 4hrs 49 minutes.
    Edited by Ep1kMalware on August 7, 2016 1:37AM
  • Forestd16b14_ESO
    Forestd16b14_ESO
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    To be fair it could be working just not enough players use ti to know if it is working.

    Is it broken cause players use it to know it is broken or is it working but players don't use it to know that it works.

    It's like which came first the chicken or the egg.
  • Stovahkiin
    Stovahkiin
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    Like I've said in zone chat before, if GF wasn't broken, then why did everyone notice that it stopped working right INSTANTLY after the dark brotherhood patch?
    Beware the battle cattle, but don't *fear* the battle cattle!
  • Iselin
    Iselin
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    Stovahkiin wrote: »
    Like I've said in zone chat before, if GF wasn't broken, then why did everyone notice that it stopped working right INSTANTLY after the dark brotherhood patch?

    Especially since, if anything, the population got a bit of bump up after the DB.

    It was working the best it ever has just before the DB patch and it's been mess ever since.
  • Fruitmass
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    It's a self perpetuating cycle. If it can't form groups, people stop using it. If people stop using it, it can't form groups.

    That said, no I don't think the root of the problem is that not enough people are using it. That may be the case now but it was not so prior to the release of the Dark Brotherhood DLC. The group finder was alive and well, it had hiccups but it worked. Even after Dark brotherhood hit groups could be formed though mostly during off hour like early morning (it almost never worked during prime time). In fact about the week or so before Shadow of the Hist dropped the group finder actually seemed to be improving. Wait times were somewhat lower and groups were forming with a bit more consistency. It wasn't as good as it used to be but it was noticeably better. Now however it seems to be completely non functional, at least so far as I have personally experienced.

    It's hard to believe that the fault lies with players not using it for two major reasons, first being that there is a large number of players are all experiencing the same problem and there's pretty much unanimous agreement on just when it started. Second being ZOS has acknowledge that there is something wrong with the group finder since the Dark Brotherhood DLC. Granted they haven't said much on it lately but it has been acknowledged.
    Edited by Fruitmass on August 7, 2016 5:19PM
    Beware all ye who log on for here there be typos...
  • SolarCat02
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    We sat for an hour and a half the other day with a pre-made group of two dps and a healer. Finally decided to travel to the undaunted enclave to find a tank, and picked one up who had been waiting for over an hour in the group finder for a random dungeon.

    So I wouldn't say it is a lack of people using it. My healer has only had success in group finder twice since Thieves Guild dropped (excluding the times queued with a full group of four of course). One was queuing solo for a random and it only popped after a forty minute wait. The other was a twenty minute wait after queuing for a random for a second dps with the other three roles filled. (I have queued looking for a second dps many times, it only worked once). I play during the popular times to play, but have been told the tool works better when fewer people are online.

    Last time I checked the queue time, by the way, it said the wait time for each role was:
    - <1 min for healer
    - <1 min for dps
    - >1 hour for tank
    So even the estimated wait times are wonky.
    Why be normal when you can be better?

    Elissandra Ravenwing, Magicka Dragonknight Healer
    Lady Kalila, Stamina Templar DPS
    Stands-in-Danger, Nightblade Saptank
    Zalarah, Stamina Dragonknight DPS
  • Sallandair
    At around 12am GMT I got into my first random dungeon within 5 minutes as a dps. I tried again at 2pm and have been queued for over 3 hours now, the estimated time for a long period was 22 minutes.
    I've only had consistent problems with the group finder, not to mention I have only ever done Spindleclutch; every *** time.
    There is definitely an issue.
    I literally cannot stop playing video games, send help.
  • Troneon
    Troneon
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    Kammakazi wrote: »
    or is it because people aren't using it, which makes them conclude that it's broken?

    dbd57bcbb3fff7245025a39061012200.png

    Or is that fan bois of ZOS like to think it's because people are not using it....

    Anyone thinking that I would have to ask are you deluded? Do you not read the forums or talk to people in game in the last 2 years?
    Troneon wrote: »
    Only updates we have had are...and this includes the grouping bugs as well...

    "we might fix it on monday"....and...."have you tried logging in and out again?"....
    As @wayfarerx mentioned, we do have a fix for this going into Monday's incremental patch. Please let us know if you continue having the same issue after the patch is published.
    As a temporary workaround until the next patch is published, try logging out to character select, then logging back in. We've found that fixes the problem so your group will be properly formed.

    https://forums.elderscrollsonline.com/en/discussion/283159/now-groups-are-bugged-too-as-well-as-dungeon-finder#latest

    https://forums.elderscrollsonline.com/en/discussion/283161/cant-join-groups-and-people-cant-join-my-group/p1

    https://forums.elderscrollsonline.com/en/discussion/282974/dungeon-finder-broken-again/p1

    https://forums.elderscrollsonline.com/en/discussion/283166/here-is-our-new-dlc-you-cant-play-it-its-ok-we-fix-it-on-monday/p1

    https://forums.elderscrollsonline.com/en/discussion/283070/new-dungeons-summed-up

    https://www.youtube.com/watch?v=p85xwZ_OLX0

    https://www.youtube.com/watch?v=rGIY5Vyj4YM
    Troneon wrote: »

    How can you find it acceptable that both grouping and group finding content tool is broken / bugged for a week or entire weekend especially when the latest DLC is Group content orientated?

    Most other companies would do an immediate hotfix? It's been known to happen in mmo's 10 years ago so why not ESO in 2016? I feel like im stating the obvious at this point but seems like I have to when it comes to ZOS?

    I can understand if it was something "small" or something that affects a small number of players but this is a fundamental part of your game that affects every single player? With zero guarantee that the patch on monday will even solve the issue and in the past it normally goes on for months with ESO?

    I mean tell me im not telling you something you don't already know and understand?

    Not only can people not group because of grouping bugs but on top of that are in group finder que's totaling hours in wasted time so are literally unable to play your game? But it's ok we might possibly have this fixed on monday......and this is acceptable for ZOS?




    Edited by Troneon on August 7, 2016 4:48PM
    PC EU AD
    Master Crafter - Anything you need!!
    High Elf Magicka Templar Healer/DPS/Tank
    Trials / Dungeons / PVP / Everything
  • KimoBitz
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    Kammakazi wrote: »
    or is it because people aren't using it, which makes them conclude that it's broken?

    dbd57bcbb3fff7245025a39061012200.png

    Its absloutley broken I spend almost 3 hours waiting for someone to join me in an IC duengon
  • mobicera
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    As has been stated before there is a very simple test to determine if group finder is functioning.
    Get 4 friends to que at the same time, one tank, one heal and 2 dps (a full group as described by group finder)
    If functioning the dungeon should pop up rather quickly, if not functioning it doesn't.
    Repeat this at different times to see if population makes a difference.
    Though I can offer no insights on how to fix, determining if it's working as intended is really quite simple.
  • maboleth
    maboleth
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    It worked flawlessly before, at least for me. But since the latest patch, I tried using it and failed. I couldn't find anyone for an hour!

    Edited by maboleth on August 7, 2016 5:15PM
  • Sallandair
    https://postimg.org/image/y24u2fj1j/

    An example of my suffering today.

    I literally cannot stop playing video games, send help.
  • nk474
    nk474
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    Has it ever really worked?
  • Khairiah
    Khairiah
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    If you que up for specific dungeons, specially ICP/WGT/CoA you most likely have to wait longer, than if you do randoms.

    Atleast thats just my own experience.
  • maboleth
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    nk474 wrote: »
    Has it ever really worked?

    Yes.

    I always used specific dungeons and the groups have been found within several minutes. Now it takes 1h and still no group. :(
  • Sallandair
    Sallandair wrote: »
    https://postimg.org/image/y24u2fj1j/

    An example of my suffering today.

    Over 7 hours now and no second dungeon of the day.
    I literally cannot stop playing video games, send help.
  • vyndral13preub18_ESO
    vyndral13preub18_ESO
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    nk474 wrote: »
    Has it ever really worked?

    It seemed to work well for me between TG and DB. But other then that? Not really. And even then people were saying was giving priority to people who were grouped together first. Which would mean single queued people still might have been waiting a whille.
    Edited by vyndral13preub18_ESO on August 7, 2016 9:23PM
  • Peekachu99
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    Classic ZoS: release a dungeon-themed, group based DLC and still have the same hobbled tools in place. I'd smh, but we all knew this was coming.

    Forum lurking is way more fun than ESO, sadly. At least Legion is out soon.
  • Altercator
    Altercator
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    Group finder does not work anymore. I used to use it all the time and get different groups. It used to work, and now it doesn't
  • AshTal
    AshTal
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    I queue as healer or DPS and it never pings. Have simply stopped trying.

    Then again I only want to do it to get the stat bonus from undaunted.
  • Garldeen
    Garldeen
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    Anyone tried it since the 'fix' today? I'm queuing as a healer and so far am up to 20mins wait, on an estimated wait of 3mins. Good job ....
    Edited by Garldeen on August 8, 2016 4:11PM
  • nk474
    nk474
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    maboleth wrote: »
    nk474 wrote: »
    Has it ever really worked?

    Yes.

    I always used specific dungeons and the groups have been found within several minutes. Now it takes 1h and still no group. :(

    It's odd it works for some fine. Some not at all. For me it hasn't really worked since they changed the level ranges of the dungeons around patch 1.4 ish.
  • Brittany_Joy
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    mobicera wrote: »
    As has been stated before there is a very simple test to determine if group finder is functioning.
    Get 4 friends to que at the same time, one tank, one heal and 2 dps (a full group as described by group finder)
    If functioning the dungeon should pop up rather quickly, if not functioning it doesn't.
    Repeat this at different times to see if population makes a difference.
    Though I can offer no insights on how to fix, determining if it's working as intended is really quite simple.

    Thats not how to test it though. If you get full group the queue does pop. Now someone else did a proper test they got 1 tank, healer, and dps. So they queued for that extra dps and the gf doesnt work. People do use it but the gf just doesnt group players at all. When it did work people commented that it worked less and less.
  • mobicera
    mobicera
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    mobicera wrote: »
    As has been stated before there is a very simple test to determine if group finder is functioning.
    Get 4 friends to que at the same time, one tank, one heal and 2 dps (a full group as described by group finder)
    If functioning the dungeon should pop up rather quickly, if not functioning it doesn't.
    Repeat this at different times to see if population makes a difference.
    Though I can offer no insights on how to fix, determining if it's working as intended is really quite simple.

    Thats not how to test it though. If you get full group the queue does pop. Now someone else did a proper test they got 1 tank, healer, and dps. So they queued for that extra dps and the gf doesnt work. People do use it but the gf just doesnt group players at all. When it did work people commented that it worked less and less.

    Que separately, sorry thought that was clear
    Edited by mobicera on August 9, 2016 10:12PM
  • Arthmoor
    Arthmoor
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    It's definitely still broken. Me and a guildmate were using it last night after the patch they said would fix it. Sat in queue for almost 30 minutes and gave up and plucked randoms out of zone chat at the enclave.

    It's not that people aren't using it. It's that it's simply broken, and it was utterly broken when Shadows of the Hist dropped and hasn't worked at all since. We can't even form a group between just the two of us manually anymore unless I'm the one to initiate it, and then it bizarrely won't let me use the dungeon finder at all so I have to pass leader over to him so he can run the finder.

    Prior to "Update 11" it worked just fine and we were able to regularly find groups to do Undaunted pledges.
  • negbert
    negbert
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    Arthmoor wrote: »
    Me and a guildmate were using it last night after the patch they said would fix it.

    This weeks patch didn't mention the group finder. It had a fix for a different grouping bug (although I believe there are still issues with that one).

  • Brittany_Joy
    Brittany_Joy
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    mobicera wrote: »
    mobicera wrote: »
    As has been stated before there is a very simple test to determine if group finder is functioning.
    Get 4 friends to que at the same time, one tank, one heal and 2 dps (a full group as described by group finder)
    If functioning the dungeon should pop up rather quickly, if not functioning it doesn't.
    Repeat this at different times to see if population makes a difference.
    Though I can offer no insights on how to fix, determining if it's working as intended is really quite simple.

    Thats not how to test it though. If you get full group the queue does pop. Now someone else did a proper test they got 1 tank, healer, and dps. So they queued for that extra dps and the gf doesnt work. People do use it but the gf just doesnt group players at all. When it did work people commented that it worked less and less.

    Que separately, sorry thought that was clear

    Oh. Yeah that would test it some more. I just wish zos would fix it.
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