Can't join groups and people can't join my group?

splitsand · August 2016

Hello,

Ever since yesterday my group tool has been super bugged. Every time someone wants to join my group they can't and when I want to join there's it says this: "Joined Group." and then moments later it says "Failed to join group."

Is this a bug, or is there a workaround.

Obviously I have tried the basics (restart computer, reset router...etc).

My internet is working fine and NAT is okay as well. Really confused...anyone else experiencing this.

I'm NA PC.

Thanks,

splitsand!

wayfarerx · August 2016

It's a known issue and should supposedly be fixed in Monday's incremental patch.

PhaeroX · August 2016

I've experienced the same unreliable grouping behavior.

splitsand · August 2016

Just realized I was checking the wrong part of forums! Sorry for the unnecessary post! It is a known issue with many discussions already posted!`

Troneon · August 2016

Troneon wrote: »

Come on ZOS please respond...

Not only is group finder not working but now everytime you invite someone or they invite you...

"failed to join group"

"person left the group"

"personal already in group".....

When there is NO FRICKING GROUP YET BECAUSE ITS BROKEN!!

Troneon · August 2016

wayfarerx wrote: »

It's a known issue and should supposedly be fixed in Monday's incremental patch.

So in 2016 MMO's it's acceptable for this foundation part of the game for group content in a group content DLC to be broken for an entire week and through a weekend....with no hotfix.....

**** this ****.

wayfarerx · August 2016

Troneon wrote: »

wayfarerx wrote: »

It's a known issue and should supposedly be fixed in Monday's incremental patch.

So in 2016 MMO's it's acceptable for this foundation part of the game for group content in a group content DLC to be broken for an entire week and through a weekend....with no hotfix.....

**** this ****.

Not at all, I'm pissed off about this. I'm trying to level undaunted on my mageblade but he's bugged so I have to rely on finding guildies or people that are not bugged. Or stand in Elden Root and spam "531 healer/dps LFG pledges (I'm bugged can't invite)".

That does not change the fact that it's a known issue and should supposedly be fixed in Monday's incremental patch.

Troneon · August 2016

wayfarerx wrote: »

Troneon wrote: »

wayfarerx wrote: »

It's a known issue and should supposedly be fixed in Monday's incremental patch.

So in 2016 MMO's it's acceptable for this foundation part of the game for group content in a group content DLC to be broken for an entire week and through a weekend....with no hotfix.....

**** this ****.

Not at all, I'm pissed off about this. I'm trying to level undaunted on my mageblade but he's bugged so I have to rely on finding guildies or people that are not bugged. Or stand in Elden Root and spam "531 healer/dps LFG pledges (I'm bugged can't invite)".

That does not change the fact that it's a known issue and should supposedly be fixed in Monday's incremental patch.

It's un ******** acceptable....

https://www.youtube.com/watch?v=rGIY5Vyj4YM

https://www.youtube.com/watch?v=cOCD_Jzre3c

ZOS_GinaBruno · August 2016

As @wayfarerx mentioned, we do have a fix for this going into Monday's incremental patch. Please let us know if you continue having the same issue after the patch is published.

Troneon · August 2016

ZOS_GinaBruno wrote: »

As @wayfarerx mentioned, we do have a fix for this going into Monday's incremental patch. Please let us know if you continue having the same issue after the patch is published.

@ZOS_GinaBruno

How can you find it acceptable that both grouping and group finding content tool is broken / bugged for a week or entire weekend especially when the latest DLC is Group content orientated?

Most other companies would do an immediate hotfix? It's been known to happen in mmo's 10 years ago so why not ESO in 2016? I feel like im stating the obvious at this point but seems like I have to when it comes to ZOS?

I can understand if it was something "small" or something that affects a small number of players but this is a fundamental part of your game that affects every single player? With zero guarantee that the patch on monday will even solve the issue and in the past it normally goes on for months with ESO?

I mean tell me im not telling you something you don't already know and understand?

Not only can people not group because of grouping bugs but on top of that are in group finder que's totaling hours in wasted time so are literally unable to play your game? But it's ok we might possibly have this fixed on monday......and this is acceptable for ZOS?

freespirit · August 2016

Troneon wrote: »

ZOS_GinaBruno wrote: »

As @wayfarerx mentioned, we do have a fix for this going into Monday's incremental patch. Please let us know if you continue having the same issue after the patch is published.

@ZOS_GinaBruno

How can you find it acceptable that both grouping and group finding content tool is broken / bugged for a week or entire weekend especially when the latest DLC is Group content orientated?

Most other companies would do an immediate hotfix? It's been known to happen in mmo's 10 years ago so why not ESO in 2016?

I can understand if it was something "small" or something that affects a small number of players but this is a fundamental part of your game that affects every single player?

THIS ^^ so much this

Not usually one for bashing.........

BUT!!

A couple of hours to just form a group is really, really awful.

Glaiceana · August 2016

Yeah was just looking to see if anyone else had this problem. Also, once you manage to get into the group, it will be invisible for the leader, but the other person in the group now becomes trapped. They cannot leave the group, and the only way to solve it is for the leader to leave the game, and the remaining person to kick them.

paulsgruff · August 2016

Same issue here. Surprised and disappointed that there's no word of rushing out an emergency hotfix, especially considering it's the first weekend after releasing a DLC where the playable content relies on group functionality working.

Troneon · August 2016

paulsgruff wrote: »

Same issue here. Surprised and disappointed that there's no word of rushing out an emergency hotfix, especially considering it's the first weekend after releasing a DLC where the playable content relies on group functionality working.

It's just flabberghasting and mind boggling...how ZOS think it's ok to wait until monday's patch to fix this...in 2016...in an MMO...on a new DLC launch....

ZOS_GinaBruno · August 2016

As a temporary workaround until the next patch is published, try logging out to character select, then logging back in. We've found that fixes the problem so your group will be properly formed.

Troneon · August 2016

ZOS_GinaBruno wrote: »

As a temporary workaround until the next patch is published, try logging out to character select, then logging back in. We've found that fixes the problem so your group will be properly formed.

Sorry Gina but....I ....just....can't......resist......

@ZOS_GinaBruno

https://www.youtube.com/watch?v=p85xwZ_OLX0

PhaeroX · August 2016

Time to go

baratron · August 2016

ZOS_GinaBruno wrote: »

As a temporary workaround until the next patch is published, try logging out to character select, then logging back in. We've found that fixes the problem so your group will be properly formed.

When should we do this? After sending the group invite but before the other players get the "Failed to join the Group" message? And who should be relogging, the group leader or group members or everyone?

We really need more information after spending something like 40 minutes trying to put a group together last night, until a friend without the bug logged in. I have a Trial run scheduled for my Guild tomorrow and I'm wondering if we will actually be able to form the group.

paulsgruff · August 2016

ZOS_GinaBruno wrote: »

As a temporary workaround until the next patch is published, try logging out to character select, then logging back in. We've found that fixes the problem so your group will be properly formed.

@ZOS_GinaBruno Should this be once we've tried to create a group and some people are already both in and out of a improperly formed group, or should everyone be leaving the failed group completely and then relogging to character screen to retry? Having a few issues getting this workaround to work.

We've also had some other strange things happening like an accepted group invite appears to fail, then the invited person will seemingly randomly pop into the group at a random time afterwards. I was doing Vet Maelstrom and out of nowhere was put into a group we thought had failed about 30 minutes before and was given an option to travel to leader in Deshaan half way through a round.

ZOS_GinaBruno · August 2016

In a scenario where player A invites player B:

Once B accepts, that player should see the group fine. Player A will see "B joined group, B left group". At that point, A should either log out and back in, or go to another zone to see the proper group.

Does that help?

Glaiceana · August 2016

ZOS_GinaBruno wrote: »

In a scenario where player A invites player B:

Once B accepts, that player should see the group fine. Player A will see "B joined group, B left group". At that point, A should either log out and back in, or go to another zone to see the proper group.

Does that help?

Can confirm that going to a new zone makes the group appear when I am Player A.
Have yet to test logging in and out. Thanks @ZOS_GinaBruno !

paulsgruff · August 2016

ZOS_GinaBruno wrote: »

In a scenario where player A invites player B:

Once B accepts, that player should see the group fine. Player A will see "B joined group, B left group". At that point, A should either log out and back in, or go to another zone to see the proper group.

Does that help?

@ZOS_GinaBruno That actually worked, thanks for clarifying and for taking the time to reply!

Spuddlethud · August 2016

What if you've gotten to the point where the group just doesn't form at all? Wife and i tried over and over and couldn't even get a group to form no matter which one of initiated. We had others try to invite us as well and nothing.

We've logged, zoned, switched campaigns... nothing. We tried different characters, but onve the group formed you couldn't switch crown and once we left a group we couldn't rejoin.

Sophieous · August 2016

This is ridiculous. That ^^ @ZOS_GinaBruno used to solve it but right now it's even worse. I'm trying to group up with my friends so we can do vdsa or gold pledge or erp or whatev that's not solo content. I cant inv them, neither or them can inv me or themselves.

It's unacceptable it still exists how am i supposed to play an MMO if I can't even group?

Do I have to wait for FOUR days?

baratron · August 2016

ZOS_GinaBruno wrote: »

In a scenario where player A invites player B:

Once B accepts, that player should see the group fine. Player A will see "B joined group, B left group". At that point, A should either log out and back in, or go to another zone to see the proper group.

Does that help?

No, because that isn't what we're seeing

Player A sees "You have invited Player B to the group". Then nothing.
Player B sees "Player A wants to group", accepts the invite. In the corner of the screen, "Group Invite accepted", then "Failed to join the group."

Please watch the video evidence: https://www.twitch.tv/baratrongirl/v/81824411

We tried every possible way of inviting each other: friends list, Guild roster, typing @names directly into the group window (although we didn't try typing character names, maybe we should have). None of the four of us could invite any of the four of us. Not even when characters of the same Alliance went to the same zone and stood in front of each other.

However, a fifth player who logged on was able to get the group started. We don't know what was different about her, since several of her characters were all able to invite people to group.

saf227_ESO · August 2016

ZOS_GinaBruno wrote: »

In a scenario where player A invites player B:

Once B accepts, that player should see the group fine. Player A will see "B joined group, B left group". At that point, A should either log out and back in, or go to another zone to see the proper group.

Does that help?

I figured this out two days ago.
STOP WATCHING ME PLAY!!!

FleetwoodSmack · August 2016

It's amazing that this isn't fixed in a hotfix asap. What exactly am I paying for?

Theoverd · August 2016

baratron wrote: »

ZOS_GinaBruno wrote: »

In a scenario where player A invites player B:

Once B accepts, that player should see the group fine. Player A will see "B joined group, B left group". At that point, A should either log out and back in, or go to another zone to see the proper group.

Does that help?

No, because that isn't what we're seeing

Player A sees "You have invited Player B to the group". Then nothing.
Player B sees "Player A wants to group", accepts the invite. In the corner of the screen, "Group Invite accepted", then "Failed to join the group."

Please watch the video evidence: https://www.twitch.tv/baratrongirl/v/81824411

I have the same problem(

splitsand · August 2016

ZOS_GinaBruno wrote: »

As @wayfarerx mentioned, we do have a fix for this going into Monday's incremental patch. Please let us know if you continue having the same issue after the patch is published.

Thanks for the response! Unfortunately, relogging didn't fix my problem. Any other suggestions @ZOS_GinaBruno ?

Sophieous · August 2016

It's been over 2 hours and I still can't group as so do many other friends of mine, is there gonna be temp fix for this or not?

RexyCat · August 2016

Haven't had problem before patch with creating a group as group leader or giving crown to another member until today when we formed a group for doing pledge. Restarting client didn't solve it, invite from Guild roster, from chat, self invite with Autoinvite (add on) etc didn't work at all. Only when one guild member invited me instead we could create a group. He could't even give me crown, so this is really messed up.

Same for heavy destro and resto attack which suddenly not work at all in dungeon, which make it impossible to actually play this game in any skilled manner.

Getting really tired of how this game seem to become more and more messed up.

Why would I continue to pay ESO+ sub or even want to by more crown which is on sale right now when I spend so much time just to get a group to do content in this game? Where my abilities and skill seem to be working just random and with all lag/stutter in this game?