[Permabans being lifted] ZOS how are we as a community dealing with exploits/hacking?

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  • Palidon
    Palidon
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    To all you cheaters out there your actions have finally backfired. I have to salute ZOS for in the last 24 hours they have perma banned over 40 players and have announced they are still investigating more. Really gotta laugh. Cheating never gets you anywhere in the end.
  • Eggzie
    Eggzie
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    I "Pulled a Zazeer" in another mmo game about 3 years ago, Pirates of the Burning Sea. Wanted to "prove" to the devs that their game was broken and had access to GM ships that did MASSIVE damage. My buddy and I took our GM boats to a 24v24 port battle and was filmed, reported and perma banned. We didn't mean to, but we killed effectively killed the game. The majority of the PvP player base got fed up and left. Now, my example is way more small scale than this, but there were so many better ways to do it then a 'salt the earth' type show-off scenario.

    Cheaters never win, and I hope he feels remorse for a a game he reportedly loves.

    Dang, I miss PotBS.
  • Universe
    Universe
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    Just a quick update for everyone regarding the recent influx of those using third party tools to cheat in ESO. We've adjusted our automatic anti-cheat systems to focus specifically on the cheats we've seen in the last few days, in addition to launching investigations on specific players. We've permanently banned 43 players in the last 24 hours who were found to be cheating. We don't take cheating lightly, and will continue to ban those who are found to be cheating. We'll be going back through game logs to identify players who were violating our anti-cheating policies in the hours before we performed the automatic cheat detection adjustment.

    In addition, we're working on a number of fixes and improvements to prevent this kind of behavior from happening in ESO in the future. We'll provide more specific details about this tomorrow.

    We want to thank everyone who has helped us identify those who would ruin your game experience by cheating, and the means by which they were doing so.

    justice-league.jpg
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    PC EU main: Universe - AD magicka Sorcerer, Former Emperor, Grand Overlord, The Merciless, Trial Bosses Solo Champion
    Top alts: Genius(stamina/sagicka Dragonknight) The Force(stamina Nightblade) and other chars.
    PC NA main: The Magic - AD magicka Sorcerer
    Started playing ESO in beta & early access
    User_ID: Daedric_Prince
  • ausmack2014
    ausmack2014
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    Sorry, but until the players see proof that such things as exploiting and hacking are dealt with appropriately (no 3-day ban crap but perma-ban/character deletion) then naming and shaming of exploiters/hackers will and should still happen.


    Remember, exploiters/hackers have no rights, only the innocent do.

    Looks like we will need a leaderboard reset this next DLC, at this rate.

    Problem is, people who do this sort of thing do it for the fame. They probably get a kick to see people talking about them.
  • PainfulFAFA
    PainfulFAFA
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    ZOS removes smooth, lagless, massive multiplayer in order to implement anti cheat system.
    2 years later.... we still have lag and cheats.

    Bad bad baaaad deal. Plz go back to subscription model. It was such a nice game back then, its trash now. :/
    PC NA
    Aztec | AZTEC | Ahztec | Aztehk | Master of Mnem
    MagDK | Magplar | Magward | Mageblade | Stamsorc

  • Duiwel
    Duiwel
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    I like what I am hearing, let the purge begin!

    GTA Online gave out 1000 year bans that's a millennium haha glad to see ZoS is perma banning these guys.

    Instead of Ban hammer (Thor) this is an ESO game.

    Ysgrammor's Axe will cut off their heads...

    Ysbanmore them!
    @Duiwel:
    Join ORDER OF SITHIS We're recruiting! PC EU

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  • Faulgor
    Faulgor
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    Duiwel wrote: »
    I like what I am hearing, let the purge begin!

    GTA Online gave out 1000 year bans that's a millennium haha glad to see ZoS is perma banning these guys.

    Instead of Ban hammer (Thor) this is an ESO game.

    Ysgrammor's Axe will cut off their heads...

    Ysbanmore them!

    Bandu Olo?
    Alandrol Sul: He's making another Numidium?!?
    Vivec: Worse, buddy. They're buying it.
  • Arthg
    Arthg
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    As everybody here I'm eagerly waiting for today's announcement.
    Although yesterday's came as a pleasant surprise, I'm still highly sceptical and somewhat defiant.
    Here is why:
    1. NONE of this would have happened if a few players hadn't decided to fly off the handle and make the cheats BLATANT. It looks as if ZOS would never have taken any steps but for those players.
    2. Relying on video evidence spoon-fed by players will not address the issue of subtler cheats.
    3. I'm calling bovine faeces on those supposed "automatic cheat detection adjustments". The community has been consistently and repeatedly reporting cheats for a long time. To the best of my knowledge, the cheats went on, and are most likely still going on.

    In my view, all of this calls for a change in policy and, I guess, net code and resource management.
    1. ZOS needs to respond to accusations of cheats in a timely and public manner. It is their lack of communication and responsiveness that let the situation fester. I suggest making announcements in the launcher, not in some cryptic subforum.
    2. ZOS needs to announce that more human, financial and technological resources are going to be dedicated to fighting cheats, especially those that video evidence can't detect. It is shocking that a trite cheating platform, mostly used by spoilt and bored 15-year-olds, works on a game with the scope and budget of ESO. Give us cheat protection, game masters, better server-client architecture.

    I won't be expecting massive changes overnight.
    But ZOS policy as it is now needs to change.
    Sugar-coating the truth with PR messages just won't cut it no more.
    PC/EU. NoCP PvP. sDK Orc IRL. Flawless tamperor. Pro scrub.
  • forgottengd
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    @ZOS_JessicaFolsom, are you will ban ppl who use cheats at maelstrom arena too? or just ppl who playing in cyr?
  • remedios17
    remedios17
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    Just a quick update for everyone regarding the recent influx of those using third party tools to cheat in ESO. We've adjusted our automatic anti-cheat systems to focus specifically on the cheats we've seen in the last few days, in addition to launching investigations on specific players. We've permanently banned 43 players in the last 24 hours who were found to be cheating. We don't take cheating lightly, and will continue to ban those who are found to be cheating. We'll be going back through game logs to identify players who were violating our anti-cheating policies in the hours before we performed the automatic cheat detection adjustment.

    In addition, we're working on a number of fixes and improvements to prevent this kind of behavior from happening in ESO in the future. We'll provide more specific details about this tomorrow.

    We want to thank everyone who has helped us identify those who would ruin your game experience by cheating, and the means by which they were doing so.

    This is great, but what about people who got banned for no reason? Because there is at least 1 person I know who never cheated and you kicked him out without any evidence whatsoever. (I personally heard him tell people in his raid that if anyone uses any cheat, he will kick them from raid/guild...) He filed a complaint/appeal, so will you really go through game logs to check if he cheated or not?

    This just goes to show how toxic the whole PVP community is. Reporting each other because cannot handle being defeated in a fight, or not understanding how emperors and their ultis work.

    Everyone is really happy about kicking cheaters, until you happen to be on the wrong end and some other player reports you out of anger or spite and you get kicked for no reason whatsoever, becoming 'collateral damage", losing your character and everything you've built in PVP for yourself.

    @ZOS_JessicaFolsom I would appreciate it if you could look into this matter because as happy as I am for getting rid of legit cheaters, I am not so happy about innocent people who have been here since beta getting kicked. We both know that if you REALLY went through all game logs, you couldn't have found anything in some cases. Blocking based on screen shots or just plain reports is not too fair...
    Edited by remedios17 on May 31, 2016 7:46AM
    Guildmaster of the Order of the Magna Ge - social guild EP EU with 200+ members from all levels, all over the world, forming a nice relaxed, friendly - and a bit crazy - community - check us out at orderofthemagnage.guildlaunch.com or whisper me in game.
  • Mettaricana
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    The part that bugs me is after they respond we respond to them and they go silent its like are you really sure your listening zos?
  • Tavore1138
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    This is a step in the right direction although it is important to realise that the endless ulti spam was not the only format this took so I hope these cheat detection have some way of server side checking and ESO client code checking so anyone actually hacking the game can be spotted.

    Equally, anticipating those saying they were unfairly banned, it should not be something blunt like scanning the client PC for the existence of a cheat tool - you might capture those who hack their offline games which hurts no-one but them.

    At this stage, as I am sure ZOS are realising, it is vital to get this right and not err in either direction so that confidence and trust can be regained.

    I look forward to the announcement later which I shall hopefully read while exploring Anvil and Kvatch...
    GM - Malazan
    Raid Leader - Hungry Wolves
    Legio Mortuum
  • DartRain
    DartRain
    Soul Shriven
    Yes,also I would like to know about bans for no reason.Can you view the logs in case of suspected unfair ban(at the request of the person of course).And if the player was actually banned for a reason,can you clarify the reason for it(if the person is conscious then he can say what not to do ).
    Thanks in advance for your response.
  • Tower_Of_Shame
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    I was emperor on azura (eu) this weekend and on monday evening I got permanently banned for using this cheat engine. They did not provide me any proof of cheating just ban. I know at least one more guy who got banned without any reason.

    Probably in my case someone was running in a zerg and got meteored, since we all know the ultiregen is ridicilous as emperor. In bigger fight u drop one meteor and u got one again up.

    In my opinion they banning people according to death recap pictures and they do not have any backround check on logs.

    Ahh and death recap is so accurate that even VIcious death is on the recap if u 1v1 with a VD user.

    Kind regards,

    @Joetka (Daryn Ralvani)

    @ZOS_JessicaFolsom @ZOS_GinaBruno
  • Tavore1138
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    I was emperor on azura (eu) this weekend and on monday evening I got permanently banned for using this cheat engine. They did not provide me any proof of cheating just ban. I know at least one more guy who got banned without any reason.

    Probably in my case someone was running in a zerg and got meteored, since we all know the ultiregen is ridicilous as emperor. In bigger fight u drop one meteor and u got one again up.

    In my opinion they banning people according to death recap pictures and they do not have any backround check on logs.

    Ahh and death recap is so accurate that even VIcious death is on the recap if u 1v1 with a VD user.

    Kind regards,

    @Joetka (Daryn Ralvani)

    @ZOS_JessicaFolsom @ZOS_GinaBruno

    In before everyone says you are just cheating and taking you at face value (because this stuff seems to have been less prevalent on the EU servers anyway) - my concern is that there is no 'Tool' that they are using for this and that because they are just doing a blunt check of some kind with no nuance people may well get unfairly caught up in this.

    If they are open to appeals and deal with them fairly then hopefully players who do get caught up will get unbanned on proper review.

    I hope I speak for more than just myself when I say that just banning a bunch of people based on some quickly hacked together log parsing tool is not what the community want - it is important that the right people get banned in the right way for actually cheating otherwise the whole effort is devalued.

    Quick action is welcome but it has to be accurate too.
    GM - Malazan
    Raid Leader - Hungry Wolves
    Legio Mortuum
  • remedios17
    remedios17
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    Tavore1138 wrote: »

    In before everyone says you are just cheating and taking you at face value (because this stuff seems to have been less prevalent on the EU servers anyway) - my concern is that there is no 'Tool' that they are using for this and that because they are just doing a blunt check of some kind with no nuance people may well get unfairly caught up in this.

    If they are open to appeals and deal with them fairly then hopefully players who do get caught up will get unbanned on proper review.

    I hope I speak for more than just myself when I say that just banning a bunch of people based on some quickly hacked together log parsing tool is not what the community want - it is important that the right people get banned in the right way for actually cheating otherwise the whole effort is devalued.

    Quick action is welcome but it has to be accurate too.

    Amen!!!
    Guildmaster of the Order of the Magna Ge - social guild EP EU with 200+ members from all levels, all over the world, forming a nice relaxed, friendly - and a bit crazy - community - check us out at orderofthemagnage.guildlaunch.com or whisper me in game.
  • Tower_Of_Shame
    Tower_Of_Shame
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    Tavore1138 wrote: »

    In before everyone says you are just cheating and taking you at face value (because this stuff seems to have been less prevalent on the EU servers anyway) - my concern is that there is no 'Tool' that they are using for this and that because they are just doing a blunt check of some kind with no nuance people may well get unfairly caught up in this.

    If they are open to appeals and deal with them fairly then hopefully players who do get caught up will get unbanned on proper review.

    I hope I speak for more than just myself when I say that just banning a bunch of people based on some quickly hacked together log parsing tool is not what the community want - it is important that the right people get banned in the right way for actually cheating otherwise the whole effort is devalued.

    Quick action is welcome but it has to be accurate too.

    I aggre with you! But if they do have logs which I hihgly doubt it would have shown normal gameplay. The problem is the eso community is too toxicated.

    Plus I think we should not fool our selves we have seen their programming capeabilities, just look at the latest gap closer design @Jaybe_Mawfaka


  • GCVDJ11T
    GCVDJ11T
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    remedios17 wrote: »

    This is great, but what about people who got banned for no reason? Because there is at least 1 person I know who never cheated and you kicked him out without any evidence whatsoever. (I personally heard him tell people in his raid that if anyone uses any cheat, he will kick them from raid/guild...) He filed a complaint/appeal, so will you really go through game logs to check if he cheated or not?

    This just goes to show how toxic the whole PVP community is. Reporting each other because cannot handle being defeated in a fight, or not understanding how emperors and their ultis work.

    Everyone is really happy about kicking cheaters, until you happen to be on the wrong end and some other player reports you out of anger or spite and you get kicked for no reason whatsoever, becoming 'collateral damage", losing your character and everything you've built in PVP for yourself.

    @ZOS_JessicaFolsom I would appreciate it if you could look into this matter because as happy as I am for getting rid of legit cheaters, I am not so happy about innocent people who have been here since beta getting kicked. We both know that if you REALLY went through all game logs, you couldn't have found anything in some cases. Blocking based on screen shots or just plain reports is not too fair...


    ....banned for no reason?..... lol.. dude stop .... people that get banned deserve it... Let me guess, you are taking his word for it and he is collateral damage?

    For the first time ZOS did what was right and I for one stand up and applaude
  • Rune_Relic
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    I think some people in this thread are very misunderstanding of the issue that affected @Nifty2g & all the other groups at the time.

    Coming form a competitive fps background all tournaments and rule sets were controlled either by the governing body or a consortium of the top teams. In eso's case there is no governing body hence the top teams would have had to make the decision that all their runs would have to be recorded which is something they wouldn't do as this would just give the other teams their strats or openly allow the double mundus exploit as there would be no way of telling who did and did not have it active.

    While an exploit is an exploit and is generally frowned upon, in this case the competition was so unregulated that I don't believe in the interests of all teams that were competing there was another choice that would remain fair to all.

    EDIT: Just to be clear here there is a massive difference between using an openly known game exploit to provide a level playing field and using third party software to hack the game.

    :open_mouth:

    Blatantly using bugged code that you KNOW is not working as intended is cheating.
    Once a cheat always a cheat.
    What your saying is petty theft is fine as robbing a bank is the bad thing.
    No! Theft is the bad thing. Petty or not.
    Otherwise you just have people OPINIONs on what constitutes acceptable
    Edited by Rune_Relic on May 31, 2016 10:16AM
    Anything that can be exploited will be exploited
  • Cherryblossom
    Cherryblossom
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    I now wonder how long this has actually been going on for!

    I noticed a few weeks ago being hit by the same people with ulti twice in the death log and just thought it was a mistake on the log.

    How many people really pay attention to death recap and even when they do see something unusual think it's not due to a bug!

    It's my belief that this has been ripe for weeks, but only recently have a few people been using it so blatantly that it's become visible. In some way we should thank these people for highlighting it, in their own special way. (still ban them though :smiley: )
  • Docmandu
    Docmandu
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    Wonder how many will succeed in getting the perma ban revoked, ie.

    "I didn't know it wasn't allowed"
    "My kid was playing on my PC"
    "I got hacked"
    "I was just trying it once"
  • remedios17
    remedios17
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    GCVDJ11T wrote: »


    ....banned for no reason?..... lol.. dude stop .... people that get banned deserve it... Let me guess, you are taking his word for it and he is collateral damage?

    For the first time ZOS did what was right and I for one stand up and applaude
    GCVDJ11T wrote: »


    ....banned for no reason?..... lol.. dude stop .... people that get banned deserve it... Let me guess, you are taking his word for it and he is collateral damage?

    For the first time ZOS did what was right and I for one stand up and applaude

    Yeah maybe u should sit down. I am not taking only his word for it, we live under the same roof, think I have a good insight into if he is cheating in eso or not, since I hear him play and talk about it all the time.

    Lets hope one day u get banned too so I can stand up and applaud.
    Guildmaster of the Order of the Magna Ge - social guild EP EU with 200+ members from all levels, all over the world, forming a nice relaxed, friendly - and a bit crazy - community - check us out at orderofthemagnage.guildlaunch.com or whisper me in game.
  • Skayaq
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    Docmandu wrote: »
    Wonder how many will succeed in getting the perma ban revoked, ie.

    "I didn't know it wasn't allowed"
    "My kid was playing on my PC"
    "I got hacked"
    "I was just trying it once"

    In this particular case, none of these excuses should be grounds for appeal.
    Kazari-Dar, Khajiit Nightblade..........Jarkyr Storm-Blade, Nord Sorcerer .......... Dunric Amedain, Breton Templar

    Araniwen, Altmer Sorcerer..................Llirasa Andralu, Dunmer Templar...................Marzug gro-Borgaz, Orc Warden

    Calinchel, Bosmer Warden...................Jahrel-Xei, Argonian Nightblade....................Cienri Maraeud, Breton Sorcerer

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  • Tryxus
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    I now wonder how long this has actually been going on for!

    68601683.jpg
    "Stand strong, stay true and shelter all."
    Tryxus - Guardian of the Green - Warden - PC/EU
  • GCVDJ11T
    GCVDJ11T
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    [/q
    Rune_Relic wrote: »

    :open_mouth:

    Blatantly using bugged code that you KNOW is not working as intended is cheating.
    Once a cheat always a cheat.
    What your saying is petty theft is fine as robbing a bank is the bad thing.
    No! Theft is the bad thing. Petty or not.
    Otherwise you just have people OPINIONs on what constitutes acceptable

    AMEN....

    What he should have done was the right thing.. refuse to use the cheat. I remember training on an SO run back in the day when a dude said... "hey can I port out really quick and rebuild my evil hunter?" How about we kicked him from the raid and replaced his sorry A$$ because we do not abide by cheaters.

    How many other "game exploits" have they used to get number one scores? How about Akatosh set that blinded even Z'ahassa (and yes it was me that turned it in to Jessica IMMEDIATELY after it was shown to me), evil hunter, bear trap, rearming trap... the list goes on and on.

    I hope they now realize that now no one is taking them serious on their clears because we now know that they conspire together to "use game exploits" because.... you know they are so "competitive".

    All of those number one scores mean nothing.
    Edited by GCVDJ11T on May 31, 2016 1:47PM
  • Tower_Of_Shame
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    GCVDJ11T wrote: »


    ....banned for no reason?..... lol.. dude stop .... people that get banned deserve it... Let me guess, you are taking his word for it and he is collateral damage?

    For the first time ZOS did what was right and I for one stand up and applaude

    Noone need take my world but I still have not received ANY proof that I used any cheats, but the poor thing is most of the players cry for cheats if they got rekt in cyro:

    - he must be using macros
    - He must be usibg mitigation explpit etc etc
    Plus it is quietr funny I got reported while emp: ohhh he must be cheating

    And tbh according to your writing style you are a guy with a bow spamming snipes on dks and wonder why they die.

    So yeah nice response!
  • Tandor
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    Nifty2g wrote: »
    No one is hacking it was an ingame exploit, and I personally think if those people are doing it to keep competition fair between them then yes, it should be allowed as it doesnt affect anyone outside, is it an exploit yes it is, is it wrong to do yes it is. not much you can do about it if its not getting fixed for months on end and you want to compete against other groups with an easy accessible exploit out there

    If I went into cyrodill and got an unfair advantage against someone, then yes it affects other people, if I went and did maelstrom then yes it affects other people.

    See the difference?

    Nope. Both are cheating, against the rules and bannable offenses. The fact that you all agreed to cheat makes no difference whatsoever. When you break the rules of a game just like the laws of the land, you don't get to choose when it's ok and when it isn't.

  • Thornen
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    It's ok guiz they installed the latest update for windows defender, no more hacks...
  • ToRelax
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    It's nothing new that players get banned unjustly. So unless you have seen anything suspicious, how about you just don't judge those that say they didn't.
    Tandor wrote: »

    Nope. Both are cheating, against the rules and bannable offenses. The fact that you all agreed to cheat makes no difference whatsoever. When you break the rules of a game just like the laws of the land, you don't get to choose when it's ok and when it isn't.

    What a load of ***. Ingame exploits have been handled very differently from third party programs by ZOS, as we can see here very well. Their reluctance to deal with exploiters has led many players to believe no action will be taken against them if they do, so you don't have any guarantee that no team will exploit in such a competition, but you can be pretty sure everyone will have the same chances if you specifically allow it.
    Edited by ToRelax on May 31, 2016 10:46AM
    DAGON - ALTADOON - CHIM - GHARTOK
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  • vyndral13preub18_ESO
    vyndral13preub18_ESO
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    Tandor wrote: »

    Nope. Both are cheating, against the rules and bannable offenses. The fact that you all agreed to cheat makes no difference whatsoever. When you break the rules of a game just like the laws of the land, you don't get to choose when it's ok and when it isn't.

    But who does? You? Not so much. How many people were banned for the tbs exploit? Seems like the people who actually matter when it comes to rule making didnt think it was that bad either.
    Edited by vyndral13preub18_ESO on May 31, 2016 10:47AM
This discussion has been closed.