Maintenance for the week of September 1:
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – September 3, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – September 3, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)

Game Crashing Issues

  • Dubhliam
    Dubhliam
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    The crashes were not that often up until today. After downloading the incremental patch, I could not enter the game.
    Always got into character select, and always crashes during map loading screen.
    >>>Detailed Justice System Concept thread<<<
  • Dubhliam
    Dubhliam
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    I disabled all my addons and got in.

    With the method of: one addon at a time, I managed to find the one that bugged out my loading.

    Master Merchant.

    One of THE best addons, and sorely missed now that I disabled it.
    >>>Detailed Justice System Concept thread<<<
  • DenniMyuu
    DenniMyuu
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    Dubhliam wrote: »
    I disabled all my addons and got in.

    With the method of: one addon at a time, I managed to find the one that bugged out my loading.

    Master Merchant.

    One of THE best addons, and sorely missed now that I disabled it.

    Sadly I have already deleted MasterMerchant including all related files and I still crash regularly. :/
    Possessed Myuutikora | Argonian | Templar | Healer | Master Angler • Goddess Goni | Argonian | Warden | Healer
    » vMSA Flawless • vDSA • vHRC HM • vAA HM • vSO HM • vMOL HM • vHOF HM • vAS +2 • vCR +3 • vBRP «

    » finally retired | Goni & Guar ♥ « | » PC EU Vivec « | » since beta «
  • silky_soft
    silky_soft
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    Game crashing entire PC when respawning in IC. This is on NA DC Trueflame, windows 10/6600k/16gb/gtx970. I have to turn power on and off to rectify.
    This recent update has made me sad. Sad for the game. Sad for the community. Sad to pay whatever it is now. I want the previous eso back.
  • FlyLeaf30
    FlyLeaf30
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    So, I have been unable to play the game at all in the past few days. Right after TG, it did fine, no crashes, it just started happening Sunday morning this past week. I login, sometimes I crash at the character selection menu and not even 5 mins in the game I crash right back out into the login menu. It's getting very annoying. If it keeps it up today, I'm cancelling my sub that I'v have for almost 2years. Everything else is working fine that requires internet so I know it's not my internet connection, OH and yesterday while downloading the patch it kept stopping and saying "WebGet request failed" what the heck! I'v never seen that before. I'm on pc btw.
    Guildmaster of Aldmeri Elite (PVE) and Tamriel Trade Center (Trading)Master Adventurer (main) Kilara Delecour
  • Bartdude
    Bartdude
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    From what I can gather there have been a lot of issues with the current NVidia drivers, I know this won't apply to everyone but the last stable driver was 362.00 or earlier. I personally am still using 358.00 and have had no graphical glitches or crashes at all running an EVGA GTX 780 TI SC Water cooled....just a thought :smile:
    "No *** lady! does it sound like I'm ordering pizza?"
  • damtotb16_ESO
    damtotb16_ESO
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    Yep still no improvement, are they even aware there is problem?
    Game crashes constantly after the last 'maintenance'
  • FlyLeaf30
    FlyLeaf30
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    Yup, still no improvement here either since yesterday's "crash patch" its driving me crazy, I can't play the game at all.
    Guildmaster of Aldmeri Elite (PVE) and Tamriel Trade Center (Trading)Master Adventurer (main) Kilara Delecour
  • mistermutiny89
    mistermutiny89
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    Just putting it out there for the 20th time that Xbox One Wrothgar log in has a super high crash rate...

    SINCE ORSINIUM!!!
    Guild Leader : Defenders Of Miley
    XB1 EU
    EP | VR16 Breton NB -mistermutiny
    AD | VR16 Dunmer DK - Grigori
    AD | VR16 Altmer Sorcerer - Isvoleet
    AD | VR16 Imperial DK - Leonidas
    AD | VR16 Bosmer NB - Hood
    AD | VR16 Breton Templar - Dante
    AD | VR16 Redguard Sorcerer - Raiden
    AD | VR7 Khajiit Templar - Ike'ilyew
    DC | 160 Breton NB - Vergil

    "Hmmm... Very convincing.. Does the illusion apply to.. Everywhere? Perhaps this one should have a moment alone in private to double check" - Razum'Dar
  • Nolphi
    Nolphi
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    I play at home with my wife and two kids, my wife and I on two different PCs, the kids on 2 Razer Blade laptops. All different systems, some with add-ons, some without. All running Windows 10 and fully updated drivers. We all crashed at the exact same time during an EH dungeon run today, this has to be something related to the base game code and cannot be due to hardware, windows OS or directx
    Clan Nolphi Family Gaming
    Follow @kingnolphi on twitter
  • Reverb
    Reverb
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    Crashed twice last night, both times in group dungeons. Once on the 64-bit client (which still has pink items and missing textures), and once on the 32. My rig is well above minimum specs, and my gpu is a 16GB gtx980 without the latest nvidia driver updates.
    Edited by Reverb on March 15, 2016 2:07PM
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • TrekarmatiK69
    I can't enter the game... just one character is working...
    I crashed near 15h30, so i try to restart my computer, update windows, update graphic card, run with client 32bits and 64bits...
    Nothing change, i can just play on my main character :(
    Trekarmatik - DK tank EP
    Trekkyneth - NB stam dps EP
    Trek'in flowers - TP mag dps/heal EP
    Zi-L'HectreK'ator - SC mag dps EP
    Burninga Firestar'Trek - DK mag dps EP
    Trekky's Wardy - WD mag dps/heal EP
  • diamanda
    diamanda
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    after patch crashed anyway ...
  • Mulcibur
    Mulcibur
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    64bit version still crashing randomly. Sometimes 10 minutes in, other times on the first loading screen. 32bit version works 100%. I submitted a crash report.
  • Lava_Croft
    Lava_Croft
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    After the update(s) the game now also often fails to close properly, requiring me to CTRL+ALT+DEL myself into the Task Manager and kill it.
  • Mulcibur
    Mulcibur
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    For those getting a crash after the first loading screen. Try disabling add-ons. My game loads fine now. Going through each add-on to see which one is causing the crash and will update
  • Mulcibur
    Mulcibur
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    MasterMerchant causing crash after being updated to latest version (1.8.3). No crashes when turned off. Issue only started today after updating MM to this version.
  • Mulcibur
    Mulcibur
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    @Philgo68 Just making you aware
  • martinhpb16_ESO
    martinhpb16_ESO
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    Dubhliam wrote: »
    I disabled all my addons and got in.

    With the method of: one addon at a time, I managed to find the one that bugged out my loading.

    Master Merchant.

    One of THE best addons, and sorely missed now that I disabled it.

    Sadly I have already deleted MasterMerchant including all related files and I still crash regularly. :/

    Master merchant definitely one the best addon and pretty much a must have for a lot of players.

    If only Zos dedicated some time to developing a decent trading UI.

    Addons are a great idea but a game with a vanilla UI is going to have problems, especially when something awesome like MM comes along and is dependent on an individual.
    Edited by martinhpb16_ESO on March 15, 2016 8:57PM
    At least the spelling is difficult for you.
    Hew's Bane*
  • ArrVeeGee
    ArrVeeGee
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    Whatever the patch for today did (March 15th 2016) it has broken my game.

    I cannot load a character, it crashes. I've tried disabling all addons, same thing.

  • EgoRush
    EgoRush
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    No crashes in Sanctum today. But then final boss in vMOL and without fail we had 2-3 people crashing before we could even finish 1 full cycle with the boss. The crashes seem much worse since the latest hot fixes. Something has been broken again.
    Server: EU Pact
    Guild: Hodor (PvE - www.hodor-guild.eu), Chimaira (PvE)
    Character: Oriantha (Templar Healer), Zelda's Inferno (Dragonknight Tank), The Lumen Sage (Stamina Sorcerer DD), The Umbra Witch (Magicka Nightblade DD), Flirts-With-Boys (Stamina Nightblade DD), Oriantha Ellesidil (Magicka Sorcerer DD/healer), Wariantha (Magicka Warden in the making)

    Current vMA score (Templar): Pending return to game
    World Record for all trials pre-Thieves Guild
    World first V16 Maw of Lorkhaj clear
    World first V16 Maw of Lorkhaj speed run clear
    Returning to the game for Morrowind
  • ArrVeeGee
    ArrVeeGee
    ✭✭
    You're lucky you're even able to get into the game.

    I can't load a character. I tried updating my graphics card drivers, no luck. I've made sure I'm using the latest version of DX11 for Windows 7, still no luck.


    I hate patches that actually make the game WORSE. I don't even know what to do now.
  • ArrVeeGee
    ArrVeeGee
    ✭✭
    SOLUTION to crashing on Character Load:

    DISABLE MASTER MERCHANT!

    I thought I had disabled everything before when I tried but apparently I screwed that up.

    Now when I explicitly uncheck all like 12 Master Merchant checkboxes in the addon screen before character load, the game works.

    I hope whoever makes MM can figure out what the issue is, it's one of my most important addons.
  • valthierX
    valthierX
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    No addons. Game crashes right after launching the game.

    Stupid encoders for ruining the game after the latest maintenance patch. Now they don't know what to do.
  • luen79rwb17_ESO
    luen79rwb17_ESO
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    I tried the 64bit client today again after the patch. Now I see purple wolves in Cyrodiil. My monkey pet looks ok now nevertheless.
    Edited by luen79rwb17_ESO on March 16, 2016 12:43AM
    PC/DC/NAserver

    V16 sorc - V16 temp - V16 dk - V1 nb - V1 temp - V1 dk
  • DaveMoeDee
    DaveMoeDee
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    Just got my first crash. Gonna try 32 bit client.

    Was fine before today's update.
  • dem0n1k
    dem0n1k
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    Nolphi wrote: »
    I play at home with my wife and two kids, my wife and I on two different PCs, the kids on 2 Razer Blade laptops. All different systems, some with add-ons, some without. All running Windows 10 and fully updated drivers. We all crashed at the exact same time during an EH dungeon run today, this has to be something related to the base game code and cannot be due to hardware, windows OS or directx

    I had a similar occurrence last night. Playing PVE with 2 friends in Loth'Na Caverns in Craglorn, we were all on voice comms (skype) & we all crashed at the same time. We all have very different computers & internet connections. All running Windows 7. The game froze & locked up... had to manually close & restart the ESO application to continue.
    NA Server [PC] -- Mostly Ebonheart Pact, Mostly.
  • Vritra
    Vritra
    Soul Shriven
    Vritra wrote: »
    Still having the same issue even after this hot fix.
    Start the game and "ESO has unexpectedly quit".

    I have no addon's - tried the repair tool even re-downloaded the entire game....

    This sucks...
    Did you check your card , is it dx11?

    Yes.
  • S'yn
    S'yn
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    Yesterday, everything worked fine. Today, loaded small patch that broke the game- add ons or not. Desktop and laptop both not working.
  • Vandercat
    Vandercat
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    Yesterday...fine.

    Today post mini patch...not so fine.

    Everything is updated, my equipment more than meets minimum specs, Master Merchant is turned off and I have crashed 20 times.

    I'm not sending them another spec list on my computer it hasn't changed since the last uncounted times I've sent it. They will either fix it or they won't <shrug>...until then I will play something else.

    I'll try again tomorrow.
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