Are people starting to give up on ZOS?

Xendyn

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

If they wanted to know why people left the game a simple exit survey would do the trick.
As far as I know, they don't use one.

Lava_Croft

Callous2208 wrote: »

Lava_Croft wrote: »

Callous2208 wrote: »

Sadly I don't trust player feedback anymore either. For every two players with a good idea, there are 10,000 children screaming for more stuffs and nerf dis plz. Like someone said earlier, it doesn't matter what any game company does anymore. People on the forums will hate it. Best thing to do is just go in with a clear vision of what you want your game to be, ignore the haters, work with the people enjoying the game. No title is ever going to please everyone in this day and age. That's why so many games exist to choose from.

Newsflash:

This has always been the case and is nothing new at all. Please don't pretend like it's something new.

Not new, true. But there has never existed a time with so much to choose from, and so many gamers to try to woo and please. No sense trying to cater to everyone, as loyalty to certain franchises or titles is virtual non-existent in an over saturated gaming market.

Atari days. NES days. SNES days. PC days. Mobile days.

Callous2208

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

I think the main issue is that a small minority have decided this is a poorly performing product. Then a few others who share that opinion have flocked here to heap praise and ataboys on those individuals, excited that someone agrees with them. Nothing wrong with that opinion, but let's not just act like it's anything other than that, an opinion. Am I not within my rights to tell you I think the game is great, getting better everyday, and think you are wrong? Am I not within my rights to question why someone would waste their time discussing things they don't like, on a forum for the thing they don't like or play anymore? If people don't like coming to forums where everyone doesn't click agree and share their opinion, the back button is at the top of the page ya know.

Callous2208

Lava_Croft wrote: »

Callous2208 wrote: »

Lava_Croft wrote: »

Callous2208 wrote: »

Sadly I don't trust player feedback anymore either. For every two players with a good idea, there are 10,000 children screaming for more stuffs and nerf dis plz. Like someone said earlier, it doesn't matter what any game company does anymore. People on the forums will hate it. Best thing to do is just go in with a clear vision of what you want your game to be, ignore the haters, work with the people enjoying the game. No title is ever going to please everyone in this day and age. That's why so many games exist to choose from.

Newsflash:

This has always been the case and is nothing new at all. Please don't pretend like it's something new.

Not new, true. But there has never existed a time with so much to choose from, and so many gamers to try to woo and please. No sense trying to cater to everyone, as loyalty to certain franchises or titles is virtual non-existent in an over saturated gaming market.

Atari days. NES days. SNES days. PC days. Mobile days.

Come on now. You can't honestly believe gaming was as popular and diverse in those days.

prnoprno

Callous2208 wrote: »

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

I think the main issue is that a small minority have decided this is a poorly performing product. Then a few others who share that opinion have flocked here to heap praise and ataboys on those individuals, excited that someone agrees with them. Nothing wrong with that opinion, but let's not just act like it's anything other than that, an opinion. Am I not within my rights to tell you I think the game is great, getting better everyday, and think you are wrong? Am I not within my rights to question why someone would waste their time discussing things they don't like, on a forum for the thing they don't like or play anymore? If people don't like coming to forums where everyone doesn't click agree and share their opinion, the back button is at the top of the page ya know.

Companies are aware of the fact that 80% of all complaints come from 20% of total customers.

DovresMalven

Callous2208 wrote: »

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

I think the main issue is that a small minority have decided this is a poorly performing product. Then a few others who share that opinion have flocked here to heap praise and ataboys on those individuals, excited that someone agrees with them. Nothing wrong with that opinion, but let's not just act like it's anything other than that, an opinion. Am I not within my rights to tell you I think the game is great, getting better everyday, and think you are wrong? Am I not within my rights to question why someone would waste their time discussing things they don't like, on a forum for the thing they don't like or play anymore? If people don't like coming to forums where everyone doesn't click agree and share their opinion, the back button is at the top of the page ya know.

I have been playing Morrowind as of late, and I know where you are coming from. Dang ESO is getting smooth, and beautiful! The art direction is AMAZING. I think some of the finest artists in the industry are working on this game, like the artist who does all the loading screens- he is phenomenal and an inspiration to me as an artist. But that doesn't change issues like replay value that isn't quite there, because of the streamlined questing- and imbalances in PvP. That's why people are so passionate right now! Parts of the development are just wicked and other parts are just like wtf m9

PainfulFAFA

DovresMalven wrote: »

Callous2208 wrote: »

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

I think the main issue is that a small minority have decided this is a poorly performing product. Then a few others who share that opinion have flocked here to heap praise and ataboys on those individuals, excited that someone agrees with them. Nothing wrong with that opinion, but let's not just act like it's anything other than that, an opinion. Am I not within my rights to tell you I think the game is great, getting better everyday, and think you are wrong? Am I not within my rights to question why someone would waste their time discussing things they don't like, on a forum for the thing they don't like or play anymore? If people don't like coming to forums where everyone doesn't click agree and share their opinion, the back button is at the top of the page ya know.

I have been playing Morrowind as of late, and I know where you are coming from. Dang ESO is getting smooth, and beautiful! The art direction is AMAZING. I think some of the finest artists in the industry are working on this game, like the artist who does all the loading screens- he is phenomenal and an inspiration to me as an artist. But that doesn't change issues like replay value that isn't quite there, because of the streamlined questing- and imbalances in PvP. That's why people are so passionate right now! Parts of the development are just wicked and other parts are just like wtf m9

The least they could've done (similar to Skyrim) was put nice lore during the load screen. Something to keep us immersed. But nope.

Stravokov

ive given up on their ability to fix any serious issues. it's more like "whats the next thing they will break or mess up"?

Callous2208

That's a fair point. I guess I'm just not sure things you mentioned will ever be truly fixed due to that mmo moniker. Only saying that because I've yet to see an mmo ever really get things like questing and pvp balance right. Played a few sandbox titles lately and although a totally different approach, the same issues were ever present. I rather enjoy this game so perhaps that is why I look passed a lot of the things that cause others to quit.

Darlgon

prnoprno wrote: »

Callous2208 wrote: »

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

I think the main issue is that a small minority have decided this is a poorly performing product. Then a few others who share that opinion have flocked here to heap praise and ataboys on those individuals, excited that someone agrees with them. Nothing wrong with that opinion, but let's not just act like it's anything other than that, an opinion. Am I not within my rights to tell you I think the game is great, getting better everyday, and think you are wrong? Am I not within my rights to question why someone would waste their time discussing things they don't like, on a forum for the thing they don't like or play anymore? If people don't like coming to forums where everyone doesn't click agree and share their opinion, the back button is at the top of the page ya know.

Companies are aware of the fact that 80% of all complaints come from 20% of total customers.

More like only 5% of players even read the forums and 10% of those post in them. That being said, ZoS statements indicate that they listen to the 1% OF the 10% of the 5% who whine the most.

Lettigall

For me IC took all the fun out of game for me. Endless grinding, rng to get monster trophies to later been used on rng chests, zerging unlimited and most of all- empty Cyordiil. I do not enjoy this. ESO no longer is my primary game, now sometimes I play it between other games...

sadownik

Darlgon wrote: »

prnoprno wrote: »

Callous2208 wrote: »

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

I think the main issue is that a small minority have decided this is a poorly performing product. Then a few others who share that opinion have flocked here to heap praise and ataboys on those individuals, excited that someone agrees with them. Nothing wrong with that opinion, but let's not just act like it's anything other than that, an opinion. Am I not within my rights to tell you I think the game is great, getting better everyday, and think you are wrong? Am I not within my rights to question why someone would waste their time discussing things they don't like, on a forum for the thing they don't like or play anymore? If people don't like coming to forums where everyone doesn't click agree and share their opinion, the back button is at the top of the page ya know.

Companies are aware of the fact that 80% of all complaints come from 20% of total customers.

More like only 5% of players even read the forums and 10% of those post in them. That being said, ZoS statements indicate that they listen to the 1% OF the 10% of the 5% who whine the most.

Right. And the "milions of players" are happily jumping around the sewers in IC singing "Everything is awsome".

PainfulFAFA

Looks like another week of exploits. No maintenance for PC.

Gidorick

Xendyn wrote: »

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

If they wanted to know why people left the game a simple exit survey would do the trick.
As far as I know, they don't use one.

When you leave ESO+ you get a little survey to give them your thoughts... It doesn't matter though.

Darlgon

sadownik wrote: »

Right. And the "milions of players" are happily jumping around the sewers in IC singing "Everything is awsome".

Funny. Everyone in my AvA guild pretty much hates it, but goes to farm the TV stones they need to make thier gear. The comment this after noon? " I would LOVE to come help defend a keep, but I HAVE to keep grinding for leathers for my VR16 gear."

Pretty much everyone in my PVE guild hates going down there, because unless you are raid size, at least SOMEONE in your group will just give their TV stones to gankers. They feel like they wasted their efforts.

I have YET to hear ONE PLAYER in any of my five guilds say the LOVE IC. Generally, its referred to as a grind.

Jim_Berry

Lettigall wrote: »

For me IC took all the fun out of game for me. Endless grinding, rng to get monster trophies to later been used on rng chests, zerging unlimited and most of all- empty Cyordiil. I do not enjoy this. ESO no longer is my primary game, now sometimes I play it between other games...

But this is almost the norm in many MMOs and other games nowadays. Personally, I don't mind the grinding. It always give me something to do instead of getting gear right off the bat then posting that, "I have nothing to do, so I'll take a break from the game until the next update/expansion.".

Mojmir

Jim_Berry wrote: »

Lettigall wrote: »

For me IC took all the fun out of game for me. Endless grinding, rng to get monster trophies to later been used on rng chests, zerging unlimited and most of all- empty Cyordiil. I do not enjoy this. ESO no longer is my primary game, now sometimes I play it between other games...

But this is almost the norm in many MMOs and other games nowadays. Personally, I don't mind the grinding. It always give me something to do instead of getting gear right off the bat then posting that, "I have nothing to do, so I'll take a break from the game until the next update/expansion.".

And this is where I'm baffled,why the *** is this the norm if most people hat it? Break the mold inspire a difference.

aco5712

@ZOS_RichLambert @ZOS_BrianWheeler @ZOS_GinaBruno you guys listening to this? This is how we feel. This is the true state of your game. PvE players hate the IC. Everytime i speak to one they use the same word. Forced. They are forced to play the IC. They are forced to run in a full raid. They are forced to grind for gear they dont want but NEED.

Your PvP update was a fail. It turned into a PvE update that the PvErs dont like either. I think it is too late for alot of players and i dont think you have the resources to do it, but IC needs to be redone with PvP objectives like Cyrodiil. AP needs to become the currency of IC to buy the good stuff. Leave the crafting mats and the other non essentials to Telvar. Make Cyrodiil enticing again.

You really shot yourself in the foot with this update. And i dont think there is a hospital close by.

Personofsecrets

It is easier to roll down hill than walk up it. That is especially so when one has a lot of baggage.

Yolokin_Swagonborn

aco5712 wrote: »

@ZOS_RichLambert @ZOS_BrianWheeler @ZOS_GinaBruno you guys listening to this? This is how we feel. This is the true state of your game. PvE players hate the IC. Everytime i speak to one they use the same word. Forced. They are forced to play the IC. They are forced to run in a full raid. They are forced to grind for gear they dont want but NEED.

Your PvP update was a fail. It turned into a PvE update that the PvErs dont like either. I think it is too late for alot of players and i dont think you have the resources to do it, but IC needs to be redone with PvP objectives like Cyrodiil. AP needs to become the currency of IC to buy the good stuff. Leave the crafting mats and the other non essentials to Telvar. Make Cyrodiil enticing again.

You really shot yourself in the foot with this update. And i dont think there is a hospital close by.

PvE'ers don't like the fact that they can ever die. PvP'ers dont like that its basically a FPS style deathmatch with no objectives.

Both factions dont like that NO ONE ASKED FOR A NEW CURRENCY.

No one asked for level cap and having to grind new gear. We all liked our V14 sets. Imperial city offers nothing but a forced grind.

sagitter

aco5712 wrote: »

@ZOS_RichLambert @ZOS_BrianWheeler @ZOS_GinaBruno you guys listening to this? This is how we feel. This is the true state of your game. PvE players hate the IC. Everytime i speak to one they use the same word. Forced. They are forced to play the IC. They are forced to run in a full raid. They are forced to grind for gear they dont want but NEED.

Your PvP update was a fail. It turned into a PvE update that the PvErs dont like either. I think it is too late for alot of players and i dont think you have the resources to do it, but IC needs to be redone with PvP objectives like Cyrodiil. AP needs to become the currency of IC to buy the good stuff. Leave the crafting mats and the other non essentials to Telvar. Make Cyrodiil enticing again.

You really shot yourself in the foot with this update. And i dont think there is a hospital close by.

About Cyrodiil objectives i blame players that whine about original mechanic, gated keep acces in all campaigns, that s is what it should have been.

NewBlacksmurf

Gidorick wrote: »

NewBlacksmurf wrote: »

Gidorick wrote: »

I honestly don't think the removal of the sub had ANYTHING to do with how many subs they had... I believe it was more about making the game accessible on the Xbox One.

But, as much as I lament the loss of what ESO was, there's no sense in focusing on that... We must move on.

Here's the thing tho....that may explain why there was reason to remove the sub in Xbox one but doesn't explain why the sub had to be removed on PC and PS4.

And I know ppl will comment saying that would be confusing but it wouldn't. Everything is seperate already so the logical move was to make a lesser cost to the sub on Xbox due to Xbox live and move forward.
This is a ZOS issue and as I've commented before, not a misstep but seemingly intentional because they knew the sub wasn't going to fly as it was on Xbox way prior to PC launch so that's no excuse or reason to blame any console

Developing one game with two entirely different revenue models would be tedious, to say the least. I could also imagine the outcry from PC who would be required to pay a subscription and the outcry from consoles who were being subjected a cash shop. ESPECIALLY if the PS4 and the Xbox One had different revenue models. Grass greener and all that. It really would have been a nightmare for ZOS both in customer complaints and customer service.

As for ZOS making the xbox sub less due to the Live requirement... you do realize that ZOS doesn't get any of the money from the Live subscriptions, right? So you are saying ZOS should have just made less money because Xbox flat out refused to drop the Live sub? That's just silly.

Sony was willing to drop the PS+ requirement, MS wasn't willing to drop the Live requirement:
http://www.engadget.com/2014/01/28/the-elder-scrolls-online-wont-require-ps-plus-will-require-xbo/

MS is also notorious for not supporting cross-platform play, specifically with Playstation Consoles:
FFXIV: http://kotaku.com/final-fantasy-xiv-isnt-coming-to-xbox-because-of-a-sil-723669207
War Thunder: http://www.gamespot.com/articles/microsoft-won-t-allow-xbox-one-pc-cross-platform-play-says-war-thunder-dev/1100-6418587/

The two ways in which Microsoft has shaped ESO:

1. Refusal to drop Live subscription
   • lead to subscription being dropped
   • lead to cash shop being implemented
2. Refusal to allow cross platform play
   • lead to separate servers, and separate experiences, for all platforms

These are just my tin-foil hat musings and I know it's more complicated than this but this is pretty much how I see it.

When a Dev decides to do it their way....what you list are some of the items they have to deal with.
Now we have this mess of a game because you have two teams headed in two different directions

All that cross platform stuff are excused from devs who wanted to do it their way and expect the console to adjust to them to get their game. It doesn't work that way for these types and it's not that Microsoft is against cross platform play. It's that they are first giving their customers on Xbox live what they promised so if a dev wants to do otherwise....the devs looses out.

They definitely are for cross platform play on PC to Xbox but PS4 designed an incompatible PSN to Xbox live so again a dev needs to understand what is what by each.

Pointing fingers is a lack of preparation and ignorance of a developer because these networks have all existed for years

BigM

prnoprno wrote: »

Callous2208 wrote: »

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

I think the main issue is that a small minority have decided this is a poorly performing product. Then a few others who share that opinion have flocked here to heap praise and ataboys on those individuals, excited that someone agrees with them. Nothing wrong with that opinion, but let's not just act like it's anything other than that, an opinion. Am I not within my rights to tell you I think the game is great, getting better everyday, and think you are wrong? Am I not within my rights to question why someone would waste their time discussing things they don't like, on a forum for the thing they don't like or play anymore? If people don't like coming to forums where everyone doesn't click agree and share their opinion, the back button is at the top of the page ya know.

Companies are aware of the fact that 80% of all complaints come from 20% of total customers.

I find that funny, when I was working (yes am old) I was always told if 1 customer complains then 10 more out there are also complaining. Exactly when did that change?

Darlgon

BigM wrote: »

prnoprno wrote: »

Callous2208 wrote: »

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

I think the main issue is that a small minority have decided this is a poorly performing product. Then a few others who share that opinion have flocked here to heap praise and ataboys on those individuals, excited that someone agrees with them. Nothing wrong with that opinion, but let's not just act like it's anything other than that, an opinion. Am I not within my rights to tell you I think the game is great, getting better everyday, and think you are wrong? Am I not within my rights to question why someone would waste their time discussing things they don't like, on a forum for the thing they don't like or play anymore? If people don't like coming to forums where everyone doesn't click agree and share their opinion, the back button is at the top of the page ya know.

Companies are aware of the fact that 80% of all complaints come from 20% of total customers.

I find that funny, when I was working (yes am old) I was always told if 1 customer complains then 10 more out there are also complaining. Exactly when did that change?

It hasnt, but:

Darlgon wrote: »

More like only 5% of players even read the forums and 10% of those post in them. That being said, ZoS statements indicate that they listen to the 1% OF the 10% of the 5% who whine the most.

So.. how frequent is that?

sadownik

Darlgon wrote: »

BigM wrote: »

prnoprno wrote: »

Callous2208 wrote: »

Stikato wrote: »

For the people that are mad that former/upset players are here posting complaints:

Just about every single business I know of would KILL to be able to know their former/upset customer's opinions. A lot of times in business, you lose customers and you have no clue why.

You have people here doing lengthy critical analysis pieces and having intelligent discussions, and you think this is bad for the game or company?

I think you just don't like reading it.

People are going to complain about products that change or they don't like. Businesses actually appreciate the feedback.

Now if YOU don't like it, the back button is up there. Trying to insult former players as stalkers is not going to change how all consumers react to poorly performing products. If my car gets recalled, am I allowed to go on the forums and complain about it? Years later, after I have sold it, am I within my rights to use my experience to advise others not to purchase that car? Can I relate my experiences in a conversation, even though they are negative?

I think the main issue is that a small minority have decided this is a poorly performing product. Then a few others who share that opinion have flocked here to heap praise and ataboys on those individuals, excited that someone agrees with them. Nothing wrong with that opinion, but let's not just act like it's anything other than that, an opinion. Am I not within my rights to tell you I think the game is great, getting better everyday, and think you are wrong? Am I not within my rights to question why someone would waste their time discussing things they don't like, on a forum for the thing they don't like or play anymore? If people don't like coming to forums where everyone doesn't click agree and share their opinion, the back button is at the top of the page ya know.

Companies are aware of the fact that 80% of all complaints come from 20% of total customers.

I find that funny, when I was working (yes am old) I was always told if 1 customer complains then 10 more out there are also complaining. Exactly when did that change?

It hasnt, but:

Darlgon wrote: »

More like only 5% of players even read the forums and 10% of those post in them. That being said, ZoS statements indicate that they listen to the 1% OF the 10% of the 5% who whine the most.

So.. how frequent is that?

I would love to see your source for the above, unless its warm and dark then no thanks.

Wizzo91

double post

Wizzo91

NeoBeastX wrote: »

If you feel like you should give up then give up. This game may not be suited for you.

@NeoBeastX

I'm laughing so hard right now. Your signature. Are you really that proud you've dumped that many $$$ into virtual items, to list them all and show them off?

I'll never be able to take you seriously. Ridiculous.

tordr86b16_ESO

Wizzo91 wrote: »

NeoBeastX wrote: »

If you feel like you should give up then give up. This game may not be suited for you.

@NeoBeastX

I'm laughing so hard right now. Your signature. Are you really that proud you've dumped that many $$$ into virtual items, to list them all and show them off?

I'll never be able to take you seriously. Ridiculous.

He's the sorta player that likes P2W games, or a plain narcissist.

Itoq

I am not into buying virtual items either and I agree that we should deride people who have interests different from our own.

Whyn Aurum

-topic:

Call the Diablo 3 rescue crew to pull ESO back up - only solution.