Xbox one just bought eso plus

southbill

It's been 24 hour and no crown. Please fix.

xnekrox

So I should hold off on getting ESO PLus?

Nickov83

BloodEMenace wrote: »

I did that and got a response saying "At this time, please refer to Microsoft's Customer Support team for further assistance with completing the purchase. If they are unable to resolve your issue, reply back to this email for further assistance." When I replied back I got no email in return.

Right, for Xbox users don't worry about contacting Customer Support, it's definitely not their end. I had a lovely lady from Xbox Customer Service try out several things for me their end on Tuesday, including resetting my subscription, which is active when I look in my Subscriptions area on my Xbox.

Check to see if you're getting the XP/Coin perks etc... first under your Character menu. If not, then it is worth contacting Microsoft Customer Support. I have received the receipt for the transaction too so it definitely went through, but still no Crowns yet for me either, but I'm not letting it get to me, I'm still enjoying the game!

Notice that there is maintenance on the servers scheduled for today - hopefully this might resolve the issue for some? (But no maintenance for EU XB1 servers but there is for PS4 EU and NA and XB1 NA?!).

Until then, just kick back and enjoy the game - just like you don't need to have a few drinks to enjoy a good night out (for some anyway!), you can still play the game just fine without the extra Crowns at the moment! They'll come...

YouthInRevoltt

Same issue. I sent in a ticket, not very happy, I hope we are compensated!

blackie7812

Been over 36 hours for me and still no crowns too.

r.kolasab14_ESO

Got mine after the maintenance But they gave me double it seems

blackie7812

Contacted Xbox support and they said

"as per the developers web site the 1500 crowns is still being processed by the makers of the game, the delay is still posted on their website with a maximum turn around tome of 4 days...now no need to worry as they are working with our engineering team to speed up the process in general. I myself have not yet received my 1500 crown points..."

then goes on about how they're just working on the problem and will hopefully be sorted soon.

Xu_Huang89

Just got my 1,500 crowns, maybe maintenence overnight sorted it… hope you guys get your crowns soon

Fixeroo

Xu_Huang89 wrote: »

Just got my 1,500 crowns, maybe maintenence overnight sorted it… hope you guys get your crowns soon

Nice pal, I still havnt got my membership nor crowns on ps4 eu

Xu_Huang89

Fixeroo wrote: »

Xu_Huang89 wrote: »

Just got my 1,500 crowns, maybe maintenence overnight sorted it… hope you guys get your crowns soon

Nice pal, I still havnt got my membership nor crowns on ps4 eu

I'm xbox one EU, did take nearly 40hrs… and to add insult to injury now keep disconnecting from game lol

Nattzz

I FINALLY got my crowns! Ugh, took them long enough

Fixeroo

Xu_Huang89 wrote: »

Fixeroo wrote: »

Xu_Huang89 wrote: »

Just got my 1,500 crowns, maybe maintenence overnight sorted it… hope you guys get your crowns soon

Nice pal, I still havnt got my membership nor crowns on ps4 eu

I'm xbox one EU, did take nearly 40hrs… and to add insult to injury now keep disconnecting from game lol

Sure at least you have them now pal, I'm never disconnecting. Probably start happening now once I receive them, when ever that may be lol.

Alexmatty

Still nothing for me XD i dont know what to do more

Bergy

Was just curious to why my ESO plus is not appearing on my Xbox one subscriptions in my account, but it still has shown the payment went through on billing history. Has anyone had this problem? Was wondering just in case I want to cancel my eso plus membership if this problem does not get fixed soon.

aerial_havik5253

I bought ESO plus way over 24 hours ago and have had the bonus for over a day but still no crowns, which is pretty well half the reason I bought it!
I've sent in a ticket over 24 hours ago and nothings been done.
Please hurry up and fix it or compensate us for not supplying what we've bought.

ZOS_JessicaFolsom

Hi folks,

This is a known issue we're actively investigating and will resolve as soon as possible. This is impacting both crown delivery associated with ESO Plus, and the purchase of standalone Crown Packs.

Alexmatty

Thanks Just please Try to do IT Faster as possibile, thanks

aerial_havik5253

I just got mine right then, but now all my npc's are invisible everyone even some other players are invisible too.

Fixeroo

ZOS_JessicaFolsom wrote: »

Hi folks,

This is a known issue we're actively investigating and will resolve as soon as possible. This is impacting both crown delivery associated with ESO Plus, and the purchase of standalone Crown Packs.

Cheers guys

Xu_Huang89

aerial_havik5253 wrote: »

I just got mine right then, but now all my npc's are invisible everyone even some other players are invisible too.

Restart the game and should clear that glitch

ColdBloodedKiller

I bought the ESO plus membership 48 hours ago. No crowns, I do have the xp boost though. I just sent a ticket. about it.

On another note, I never got a verification email to verify my linked accounts when I signed up the day the game came out. Not sure if that has something to do with it.

ESO knowledge base says that you have 72 hours to respond to the verification email or you will not be able to log in. I am waiting to be locked out now at this point since no email was sent to me.

foreclosed_soul

Just wanna say that even though there are issues and I got the game and keep getting booted during character creation, that I believe the people working on ESO truly care about their product and the people that play it. It enjoy the escape from PTSD while playing and the prices are always high when buying new things to support future paycheck and DLC. Give it time the prices will go down and things will be fixed. I'll play witcher 3 in the meantime but I won't give up waited over a year what's a few days more the sort out the game. To the people of ESO I salute u for such an undertaking on a console

Kille80

ZOS_JasonLeavey wrote: »

Hey everyone. We've found that if you're not seeing your crowns right away after your purchase, most users will receive their crowns within a day. If a day has passed and you still don't see your purchased crowns, please let us know.

I bought Plus on tuesday afternoon and haven't got any crowns yet. Gamertag is KilleFIN if that's matter.

ragnarfuzzypant

For some reason not only do I not have my coins from purchasing 2 monthly ESO plus sub's. My exp boat active effect has now disappeared. Love the game, can see the potential of busting the console mmorpg barrier. Just would like too see this issue resolved. Understanding of course all the madness that Congress with launching. Gamertag is ragnarryfuzzypant

MeestaAytch

ColdBloodedKiller wrote: »

On another note, I never got a verification email to verify my linked accounts when I signed up the day the game came out. Not sure if that has something to do with it.

Just making sure, you've checked your junk/spam folder? Made sure emails from them are allowed?

Merlin4421

got mine today it was less than 24hours for me

Pokoyo

Bought 3 so plus 36 hours no crowns yet. Took bout 2 hours or so to show the exp boost in game. Also now have sn invisible npc so can't finish a quest dent tickets in for both issues. Xbox one user.

Also what's with the gross over inflated crown price for xboxone compared to pc it like 2 pounds more expensive just for the lowest crown amount...

Xu_Huang89

Those with invisible npc's need to stop the game and relaunch, it a connection issue that causes the invisible npc's… resetting it clears the glitch allowing the npc to appear

Dragonborn87112

ZOS_JessicaFolsom wrote: »

Hi folks,

This is a known issue we're actively investigating and will resolve as soon as possible. This is impacting both crown delivery associated with ESO Plus, and the purchase of standalone Crown Packs.

Hey is there any chance of an update on the situation with crowns for plus members yet?

Gaara436

Most people umm maybe the lag and issue with servers cause back lag or don't even process the info coming in correct in wish payment goes though and you don't decliners shows still waiting for payment or it just drops off . You did not plan for high volume on first and second day but seems that fixed now you need to fixed all the mess that came with it. Either refunded theses effective or credit them with items pay for or crowns which every needs to be fix