Xbox one just bought eso plus

r.kolasab14_ESO

been over 24 hours still no crowns i even bought more crowns and got them in 1 sec so pls fix eso plus crowns

tripfontaine

Still no crowns after 24 hours...bit of a joke really.

iAMRYANN

Been 25 hours for me but still no crowns? Should i contact someone now?

BloodEMenace

Same here. It's been over 24 hours and no crowns. I have the 10% boosts though.

Fixeroo

Mine has been a day also and still no membership or crowns I'm on ps4

wolfie3006

Iv had mine over 24 hrs still no crowns and shock horror no reply to my ticket eitheri think they should give us a month free for all this hag eere getting all I want was a horse my kingdom for a horse come on sort it out

h34l4n

Same here been over 24 hours now

Merlin4421

I also haven't gotten my crowns. This needs to be fixed ASAP

ZOS_JasonLeavey

Thanks for letting us know, guys. It appears most users find their crowns arrive within a day, but if you haven't received your crowns and it's been more than a day, please contact our Support Team so that we can investigate further. We've updated our knowledgebase article to reflect that information, too.

BloodEMenace

I did that and got a response saying "At this time, please refer to Microsoft's Customer Support team for further assistance with completing the purchase. If they are unable to resolve your issue, reply back to this email for further assistance." When I replied back I got no email in return.

Fixeroo

Is anyone here living in Ireland by the way? All my mate are having the same problem.

Xu_Huang89

same response bloodemenace… got the 10% bonus, no crowns after 24hours and get that reply when i submit a ticket like suggested… shame that despite all these problems occuring there no fixes being made and more people will still buy the subscription and add to the problem untill they actually sort it out

Nattzz

Earlier today I notified them that it's been over a whole day now but I got the generic "we are looking into this" response. Wonder if they really are though. If loads of people are having this problem you think they'd try to get it fixed sooner rather than having everyone waste their money.

Alexmatty

I waited more Thanks 24h, stil no crowns. Now much i must Wait? I payed ESO plus ..

leemather

been over 24 hours, no crowns and no horse

Merlin4421

Wow I can't believe they are taking our money and not giving us the crowns. This is crazy

ProgrammerSam

I still have not got my crowns, contacted via in-game support and web support...nothing. So I tested something, I bought regular crowns and got them instantly. So, I do not know what the deal is since I have the plus bonus going...this is NOT a Microsoft issue, it is a ESO problem.

dorvileholmes

Having the same problem, bought 5500 crowns on psn, no dice, subscribed to eso plus aswell still nothing. Fingers crossed.

Crush2000dlx

I cant even get logged in anymore to check and see if I have received anything yet as the login severs are full up to 630000 people right now. this is ***.

Keeperz

30+ hours no crowns but I do have the bonuses

I got a response from the support was told to power cycle xbox I face palmed so hard I may have some permanent damage

I tried it any way shock horror still no crowns

iAMRYANN

Just got referred too the Microsoft customer support team doesn't look like ill be purchasing eso plus again

dorvileholmes

Don't seem to be able to receive emails from zos either

Higheste_Anxiety

Same thing here. Subscribed to eso prime and it is active on my character but haven't gotten my crowns. I emailed them about it today so we'll see. So far this has been very disappointing.

NoxWolf

I just read this. Wish I thought have before I purchased.

Merlin4421

Me too nox. It may be time for a refund.

grifterx

I have not received crowns from eso membership as well.

AlphaWolf

ZOS_JasonLeavey wrote: »

Hey everyone. We've found that if you're not seeing your crowns right away after your purchase, most users will receive their crowns within a day. If a day has passed and you still don't see your purchased crowns, please let us know.

I bought the eso plus and have waited a day and still no crowns

iAMRYANN

Just spoke too the Microsoft support team and hey guess what they said? Speak to eso.. This is ridiculous!

Fixeroo

It will get sorted eventually. I'd say they are really really busy at the momen,. But you may change your responses lol.

Sir-Joe

Been 30+ hours and still nothing! Loving the game but a real downer not having a mount! Pretty sure that having a mount on day one was one of the main reasons people signed up for eso plus so it kind of sucks this hasn't been sorted yet! You'd think that this would be a priority because I'm sure it will put a lot of people off subscribing...