Nazon_Katts wrote: »Nazon_Katts wrote: »Nazon_Katts wrote: »Titansteele wrote: »I am not asking for the trolls to be treated with respect, ban them from the forums for all I care and like you suggested they will find somewhere else to poison out of sight and out of mind.
What I am saying is where people are asking reasonable, polite and constructive questions then ZOS should answer them. I have seen very little evidence of contribution to date, posting decree`s and not responding to questions or points is not contribution.
Just because someone has ZOS in front of their name doesn't mean they make decisions on what information can and can't be released, and what questions they can and can't answer. They answer what they can- I've seen it done. They also post that we'll give it to the appropriate people. But other stuff? They aren't ignoring for the sake of ignoring.
Yeah, but when corporate policies make it so, that a question takes half an year to be answered, their reasons just don't matter that much anymore.
Maybe not, but common decency does, in terms of the way that you speak to people whose arms are tied. If it means that much to you, and you want it to be heard at different levels (because you think you're being ignored at this level), writing a letter is cathartic, and can be directed to the correct parties from looking up zenimax and finding addresses and/or phone numbers if the addresses for whom you want aren't there.
Treating the people that answer the questions badly? Doesn't do anyone any good.
Of course it doesn't. However, common decency should demand faster answers, acknowledgement and better communication as well. Leaving people feeling ignored is one of several ways to push them beyond their boiling points and turn good man bad.
Have they ever said that every piece of feedback will be responded to? Look at it as putting a survey or letter into a suggestions box. Some, they will get back to. Others, they won't. But it's apparent they are read.
This is a discussion board and not a survey letter nor suggestion box. Look, there's boards with higher dev participation, a lot more traffic and they are all in all much better places to stay. I'm not saying it's ok to bash devs, I'm saying if they want to see less of it and truly want to improve the overall experience, they have to participate and work on their reaction times.
Nazon_Katts wrote: »Nazon_Katts wrote: »Nazon_Katts wrote: »Titansteele wrote: »I am not asking for the trolls to be treated with respect, ban them from the forums for all I care and like you suggested they will find somewhere else to poison out of sight and out of mind.
What I am saying is where people are asking reasonable, polite and constructive questions then ZOS should answer them. I have seen very little evidence of contribution to date, posting decree`s and not responding to questions or points is not contribution.
Just because someone has ZOS in front of their name doesn't mean they make decisions on what information can and can't be released, and what questions they can and can't answer. They answer what they can- I've seen it done. They also post that we'll give it to the appropriate people. But other stuff? They aren't ignoring for the sake of ignoring.
Yeah, but when corporate policies make it so, that a question takes half an year to be answered, their reasons just don't matter that much anymore.
Maybe not, but common decency does, in terms of the way that you speak to people whose arms are tied. If it means that much to you, and you want it to be heard at different levels (because you think you're being ignored at this level), writing a letter is cathartic, and can be directed to the correct parties from looking up zenimax and finding addresses and/or phone numbers if the addresses for whom you want aren't there.
Treating the people that answer the questions badly? Doesn't do anyone any good.
Of course it doesn't. However, common decency should demand faster answers, acknowledgement and better communication as well. Leaving people feeling ignored is one of several ways to push them beyond their boiling points and turn good man bad.
Have they ever said that every piece of feedback will be responded to? Look at it as putting a survey or letter into a suggestions box. Some, they will get back to. Others, they won't. But it's apparent they are read.
This is a discussion board and not a survey letter nor suggestion box. Look, there's boards with higher dev participation, a lot more traffic and they are all in all much better places to stay. I'm not saying it's ok to bash devs, I'm saying if they want to see less of it and truly want to improve the overall experience, they have to participate and work on their reaction times.
Nazon_Katts wrote: »Nazon_Katts wrote: »Nazon_Katts wrote: »Titansteele wrote: »I am not asking for the trolls to be treated with respect, ban them from the forums for all I care and like you suggested they will find somewhere else to poison out of sight and out of mind.
What I am saying is where people are asking reasonable, polite and constructive questions then ZOS should answer them. I have seen very little evidence of contribution to date, posting decree`s and not responding to questions or points is not contribution.
Just because someone has ZOS in front of their name doesn't mean they make decisions on what information can and can't be released, and what questions they can and can't answer. They answer what they can- I've seen it done. They also post that we'll give it to the appropriate people. But other stuff? They aren't ignoring for the sake of ignoring.
Yeah, but when corporate policies make it so, that a question takes half an year to be answered, their reasons just don't matter that much anymore.
Maybe not, but common decency does, in terms of the way that you speak to people whose arms are tied. If it means that much to you, and you want it to be heard at different levels (because you think you're being ignored at this level), writing a letter is cathartic, and can be directed to the correct parties from looking up zenimax and finding addresses and/or phone numbers if the addresses for whom you want aren't there.
Treating the people that answer the questions badly? Doesn't do anyone any good.
Of course it doesn't. However, common decency should demand faster answers, acknowledgement and better communication as well. Leaving people feeling ignored is one of several ways to push them beyond their boiling points and turn good man bad.
Have they ever said that every piece of feedback will be responded to? Look at it as putting a survey or letter into a suggestions box. Some, they will get back to. Others, they won't. But it's apparent they are read.
This is a discussion board and not a survey letter nor suggestion box. Look, there's boards with higher dev participation, a lot more traffic and they are all in all much better places to stay. I'm not saying it's ok to bash devs, I'm saying if they want to see less of it and truly want to improve the overall experience, they have to participate and work on their reaction times.
And we can discuss. But to expect that Devs will be able to respond to everything, even after they increase participation as they've said, is an unreasonable expectation, IMO.
Nazon_Katts wrote: »Nazon_Katts wrote: »Nazon_Katts wrote: »Nazon_Katts wrote: »Titansteele wrote: »I am not asking for the trolls to be treated with respect, ban them from the forums for all I care and like you suggested they will find somewhere else to poison out of sight and out of mind.
What I am saying is where people are asking reasonable, polite and constructive questions then ZOS should answer them. I have seen very little evidence of contribution to date, posting decree`s and not responding to questions or points is not contribution.
Just because someone has ZOS in front of their name doesn't mean they make decisions on what information can and can't be released, and what questions they can and can't answer. They answer what they can- I've seen it done. They also post that we'll give it to the appropriate people. But other stuff? They aren't ignoring for the sake of ignoring.
Yeah, but when corporate policies make it so, that a question takes half an year to be answered, their reasons just don't matter that much anymore.
Maybe not, but common decency does, in terms of the way that you speak to people whose arms are tied. If it means that much to you, and you want it to be heard at different levels (because you think you're being ignored at this level), writing a letter is cathartic, and can be directed to the correct parties from looking up zenimax and finding addresses and/or phone numbers if the addresses for whom you want aren't there.
Treating the people that answer the questions badly? Doesn't do anyone any good.
Of course it doesn't. However, common decency should demand faster answers, acknowledgement and better communication as well. Leaving people feeling ignored is one of several ways to push them beyond their boiling points and turn good man bad.
Have they ever said that every piece of feedback will be responded to? Look at it as putting a survey or letter into a suggestions box. Some, they will get back to. Others, they won't. But it's apparent they are read.
This is a discussion board and not a survey letter nor suggestion box. Look, there's boards with higher dev participation, a lot more traffic and they are all in all much better places to stay. I'm not saying it's ok to bash devs, I'm saying if they want to see less of it and truly want to improve the overall experience, they have to participate and work on their reaction times.
And we can discuss. But to expect that Devs will be able to respond to everything, even after they increase participation as they've said, is an unreasonable expectation, IMO.
Indeed. Hence I'd support an OT section, despite it demanding more moderation and the additional workload, because the Devs could participate free from corporate policies that govern discussions about development. Additionally it would bring the benefit of actually getting to know the human behind the 'Dev Mask' and would considerably increase the inhibition threshold of just attacking them out of frustration over the game.
A higher rate of participation doesn't have to mean providing answers directly from devs at once on everything and all topics right now. Chiming in every now and then and generally being active on the boards would suffice (and the ideal of direct participation of every Dev is something that's only likely to see in smaller Indy studios), heck even a longer, but reliable time to adress concerns and answer questions would be better, than never knowing when or if your inquiry sees an answer.
There's room for improvement and they stated so themselves, but ZOS is a slow moving big ol bathtub of a cruiser. But it is getting better, slowly, but steady. However it's not the community to blame, when there's tools, tactics and psychological tricks one can utilize to form a community. You get what you create.
Ourorboros wrote: »Maverick827 wrote: »In my experience, doing this only leads to trading harassment from players for harassment from moderators. I feel driven away from posting even more now because at least a troll can't ban me.
I've been trying to figure out how to express my response to this thread, and you came very close. I thought the forum was restrictive before this. It strikes me as ironic that an M-rated game has a forum better suited to kids than adults. It's not what I expect from a 'public' forum. I hope I can offer opinions and jokes without the risk of being banned, and not just offer advice on fishing and crafting.
There is such a thing as over moderation and you'll drive players away from the forums. Take a look at Reddit and see why it's so successful.
YourNameHere wrote: »There is such a thing as over moderation and you'll drive players away from the forums. Take a look at Reddit and see why it's so successful.
Reddit isn't owned by a big company. These forums are by ZoS. Big difference.
You could always do what EQ2Flames did, and make your own Public forums, not owned by a game company. Make your own rules etc.
For now, we play by ZoS's rules. And they aren't as bad as people think they are.
@ZOS_GinaBruno
Is there a particular reason in the Code of Conduct or the Terms of Service which provides for why there are threads with people actively responding to them yet not being bumped again?
If someone discovers a topic they are interested in and necros a thread, even from a few weeks or months ago even, it nearly always bumps back up to the top and people continue to discuss again or not, as the case may be. But it usually bumps.
I have discovered this is not the case with a particular thread -- can you please explain what is the reason for this? Is there some other criteria for archiving or burying threads that affect a necro reply we should be aware of?
nerevarine1138 wrote: »@ZOS_GinaBruno
Is there a particular reason in the Code of Conduct or the Terms of Service which provides for why there are threads with people actively responding to them yet not being bumped again?
If someone discovers a topic they are interested in and necros a thread, even from a few weeks or months ago even, it nearly always bumps back up to the top and people continue to discuss again or not, as the case may be. But it usually bumps.
I have discovered this is not the case with a particular thread -- can you please explain what is the reason for this? Is there some other criteria for archiving or burying threads that affect a necro reply we should be aware of?
It could be an internal bug, but that's usually an effect of the moderators "sinking" a thread. They won't close it, but they basically turn off its ability to be bumped to the front page.
nerevarine1138 wrote: »@ZOS_GinaBruno
Is there a particular reason in the Code of Conduct or the Terms of Service which provides for why there are threads with people actively responding to them yet not being bumped again?
If someone discovers a topic they are interested in and necros a thread, even from a few weeks or months ago even, it nearly always bumps back up to the top and people continue to discuss again or not, as the case may be. But it usually bumps.
I have discovered this is not the case with a particular thread -- can you please explain what is the reason for this? Is there some other criteria for archiving or burying threads that affect a necro reply we should be aware of?
It could be an internal bug, but that's usually an effect of the moderators "sinking" a thread. They won't close it, but they basically turn off its ability to be bumped to the front page.
I believe the question was directed to staff.
If this is a practice I would like an explantion from them and why this information is not made known to forum users.
nerevarine1138 wrote: »nerevarine1138 wrote: »@ZOS_GinaBruno
Is there a particular reason in the Code of Conduct or the Terms of Service which provides for why there are threads with people actively responding to them yet not being bumped again?
If someone discovers a topic they are interested in and necros a thread, even from a few weeks or months ago even, it nearly always bumps back up to the top and people continue to discuss again or not, as the case may be. But it usually bumps.
I have discovered this is not the case with a particular thread -- can you please explain what is the reason for this? Is there some other criteria for archiving or burying threads that affect a necro reply we should be aware of?
It could be an internal bug, but that's usually an effect of the moderators "sinking" a thread. They won't close it, but they basically turn off its ability to be bumped to the front page.
I believe the question was directed to staff.
If this is a practice I would like an explantion from them and why this information is not made known to forum users.
I believe this is a public forum and not a direct pipeline to a one-on-one Q&A session with ZO staff.
They have explained this practice before. It's never been disguised from forum users, but they rarely announce when a thread is being sunk.
xMovingTarget wrote: »What is the proper amount of emotes required to mark the difference between irony/sarcasm and bannable offense?
Is lore-based hate still allowed? Can we still joke about orcs (pig-children), khajiits (thieves), argonians (slaves), nords (barbarians), altmers (daedra-worshippers), bretons (greedy) and bosmers (cannibals) ?
I literally cant stop to Call argonians slaves.
I do not think it is ok to apply this retroactively. Particularly since it's not possible for us to go back and edit any comments older than a week or so.
nerevarine1138 wrote: »
Do you mean the cog isn't showing up? Or are you getting an error message?
I just went back to a post from almost a year ago and was able to edit it just fine.
nerevarine1138 wrote: »
Do you mean the cog isn't showing up? Or are you getting an error message?
I just went back to a post from almost a year ago and was able to edit it just fine.
The message I keep getting is "you do not have permission to do this."
ZOS_GinaBruno wrote: »Yep, we are exploring the option of adding a Disagree option (you know, so you can either Agree or Disagree), among a few other changes to the Reaction flags. These will likely come after the forum visual overhaul.Bleakraven wrote: »Could we get a suggestions category, maybe? Or perhaps even add some sort of agree/disagree for those suggestions? That way you could quickly see if what someone suggested is highly agreed with or not.That's a good idea. We'll look into making it so!lordrichter wrote: »On a related topic, I would like to bring up a comment from another thread. When the moderators drop into a topic to moderate it, can this not show up with a green marker on the list of topics? It would be cool if that identified threads with on topic dev response.When we get a reported post, we always review it within the context of the thread before taking any action. We won't action against someone if we feel the report isn't justified.@ZOS_GinaBruno
In general I think, that the forum got less toxic over the past few months, bar the attacks on ZO officials of course.
I had to report one or two people every week after release and the mods always stepped in. Those reports however have now become rare, I don't know why - but I don't get the rude and toxic replies anymore or I just don't see them
Therefore I am a bit surprised that this is actually a topic in the ZOS office now
Personally I have never been banned in any forums and see myself as a friendly person, but its always a tough job to distinguish between irony, sarcasm or an insult in someone's post.
I remember I posted a funny "Vampire" story under one of @MornaBaine post - it was a joke for me, but I never found out how she saw it.
The danger in general that I see now is, how some members could start reporting such posts to get rid of people they don't like, so I wonder how this will be handled in future and how strict also the "reporters" will be monitored?
I am all for punishing people that are rude and post nonsense, but its going to be a tough job and highly dependent on the mods mood as well, so I wish you guys luck with catching the right onesBans cannot be bypassed by simply creating a new account. Currently, you must be invited to the forums in order to post, and this will continue after we release Tamriel Unlimited.lordrichter wrote: »Can permanent bans by bypassed by simply creating a new account? (Additional purchase may be required)
Is this a three-strikes zero tolerance forum? Are all ToS infractions the same weight? If someone has 2 strikes for excessive profanity in the forum (ie abusive) but then says that they saw @player using an exploit in the game and runs afoul of "naming and shaming", are they out?
Last, do infractions expire? If @player runs her mouth off and gets a 72 hr timeout, then has a moderation action 2 years later for something else, is that strike three?
The three-strikes rule encompasses all violations. As far as infractions expiring, that's something we definitely want to explore as the forums continue to grow over time. We don't think it's fair for something to carry over from years ago.