ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

StihlReign · October 7

Crash. PvE. Western Skyrim

Login Queue 1min45sec

LadyGP · October 7

P/NA down for anyone else too @ZOS_Kevin dude this is getting absolutely ridiculous at this point man.

g0thiCiCecReaM · October 7

Everything is broken, queue time keeps doubling every time I try to get on, it's currently at 1hour 48 minutes.

BetweenMidgets · October 7

Looks like servers may be down.

Server started crapping itself as I was logging on to check auctions, now I'm looking at a 2hr down to 15m wait time to log in. Lol. Typical.

Xandreia_ · October 7

yup, cant log in

LadyGP · October 7

@ZOS_Kevin We need someone in leadership to address this.

Enough passing blame. 6 months and this crap is still going. Enough if enough. Get in a room with leadership and get something of value typed up.

"Working on it", "aware".

Enough. We are tired of this.

xosaara137ox · October 7

I just got booted, too - none of my clicks would register to speak with NPCs in Skingrad, and eventually I crashed to the login screen. Couldn’t get back in for a few mins but back in now.

Seravi · October 7

Yeah I can't even log in. Get thrown in a que. SMH this game.....

Theist_VII · October 7

LadyGP wrote: »

@ZOS_Kevin We need someone in leadership to address this.

Enough passing blame. 6 months and this crap is still going. Enough if enough. Get in a room with leadership and get something of value typed up.

"Working on it", "aware".

Enough. We are tired of this.

Worse than “Working on it”, “aware”.
We’re getting responses like…

ZOS_Kevin wrote: »

…As many of you know, overall performance in any online game can be affected by a variety of different factors, many of which are outside of our influence...

This either tells us that someone outside of Zenimax is preventing us from the solution, or they truly believe it’s on our end.

LadyGP · October 7

Theist_VII wrote: »

LadyGP wrote: »

@ZOS_Kevin We need someone in leadership to address this.

Enough passing blame. 6 months and this crap is still going. Enough if enough. Get in a room with leadership and get something of value typed up.

"Working on it", "aware".

Enough. We are tired of this.

Worse than “Working on it”, “aware”

We’re getting responses like…

ZOS_Kevin wrote: »

Hi all, we wanted to provide you with a small update. As many of you know, overall performance in any online game can be affected by a variety of different factors, many of which are outside of our influence.

This either tells us that someone outside of Zenimax is preventing us from the solution, or they truly believe it’s on our end.

This is just my opinion but I read that response as more or less...

"affected by a variety of different factors, many of which are outside our influence"

means something like... our Engine.. which is 15ish years old... is the main "factor" which is out of the influence (because leadership made the decision years ago they aren't going to upgrade/swap engines - which is understandable given the next AAA game is already in development)

Kevin also said there are some things they can do to try to mitigate those issues

I read this as... there are some coding tricks up our sleeves we can use to try to get around the engine limitations we currently are suffering through.

Obviously - there are things like ISPs going down or DDoS protection services going down but those things happen so infrequently (and often at a large scale that is instantly noticed worldwide) I'd argue those are NOT the cause of the issues we have been facing for 6 months.

This all leads back to it is a ZoS issue.

Full stop.

Xandreia_ · October 7

LadyGP wrote: »

I read this as... there are some coding tricks up our sleeves we can use to try to get around the engine limitations we currently are suffering through.

yay more code to add to the mush lol

AvalonRanger · October 7

2024/10/07 PM23:30

Today, all of 4 member including me in random dungeon mission crashed.
Looks like all of us were kicked from server and got 1hr queue.

Well, can't accept this type of inconvenient situation.

manukartofanu · October 7

Such a massive crash can be justified by a DDoS attack. Congratulations.

LadyGP · October 7

manukartofanu wrote: »

Such a massive crash can be justified by a DDoS attack. Congratulations.

100%

The problem is... these kind of massive server crashes seem to happen almost every week now.

Jaraal · October 7

BetweenMidgets wrote: »

Looks like servers may be down.

Server started crapping itself as I was logging on to check auctions, now I'm looking at a 2hr down to 15m wait time to log in. Lol. Typical.

Was 39 mins for me. And yet another coldfire siege lost through no fault of my own.

ZOS really should pack your siege up and save it for you if they are going to continue to allow these kinds of crashes.

LadyGP · October 7

Bucky Balls · October 7

pc-eu ~18:35 UTC

porting between homes, start: grahtwood: grand topal hideaway, destination coldharbour(surreal estate).

Never reached destination, connection dropped with "UNABLE TO CONNECT TO SERVER" error message. All other internet connectivity is very good, very stable and reliable.

Please can someone at zos update us regarding the progress and any results of your investigations into these particular issues?

I should like to add that your customers have been very patient thus far with this and other issues but there are limits. The lack of progress or updates is quite concerning, and can lead to speculation which is more likely to be negative the longer this reticence continues on zos' part.

Thanks.

@ZOS_Kevin

twev · October 7

Bucky Balls wrote: »

pc-eu ~18:35 UTC

porting between homes, start: grahtwood: grand topal hideaway, destination coldharbour(surreal estate).

Never reached destination, connection dropped with "UNABLE TO CONNECT TO SERVER" error message. All other internet connectivity is very good, very stable and reliable.

Please can someone at zos update us regarding the progress and any results of your investigations into these particular issues?

I should like to add that your customers have been very patient thus far with this and other issues but there are limits. The lack of progress or updates is quite concerning, and can lead to speculation which is more likely to be negative the longer this reticence continues on zos' part.

Thanks.

@ZOS_Kevin

Do a web search on old forum complaints.

We've had the same forum discussions about the same issues with disconnects, lag and rubberbanding (for example) since back in 2017, when the monthly log-ins of the Steam population was roughly about the same (the average monthly on Steam was about 10,000 players than and now, as sampled by the limited info of logged in Steam accounts, for comparison then/now for a cross section of players thru that one particular platform), when there were many fewer total licenses sold, and a much smaller number of chapter/DLC maps released, and a lot fewer collectables in the game for the various databases to track. And to repeat, the monthly log-ins are in the same ballpark. Even though the game has about doubled in size with more variety of stuff to play, the actual Steam population is approximately the same size.

Conclusive beyond doubt?
Of course not, Steam isn't The Holy Grail, it's just a sample 'apples to apples' comparison on Steam alone. But, without verifiable proof, I rather doubt that Steam has fallen behind by an order of magnitude in ESO player licenses since then.

They (ZOS) were 'investigating', and 'looking into it' for all the same issues with no resolve, since at least that far back.

[The above post isn't purported to be an exhaustive scientific study, and is presented for entertainment purposes only, though the data presented is available on the web from curated posts. All standard disclaimers apply, your actual mileage may vary.]

LadyGP · October 7

Unless I missed something absolute radio silence from ZoS today with PC/NA going down.

Disgusting coms.

AvalonRanger · October 7

PC-NA population increase too much? So, player amount exceed server limitation?

thedocbwarren · October 7

All day massive lag, booted, crashed, dropped, no logins. No idea why today is so bad. It's been bad for a long while now but it's not possible to get in today.

AzuraFan · October 8

I experienced a lag spike tonight.

Server: PC/NA
Date/Time: October 7, 8:36 PM EST
Location: Pariah Catacombs Delve, Stormhaven
Activity: Combat

Game froze for 2-3 seconds.

dcrush · October 8

I used to log in daily, now it’s only a few days a week because every session I will have multiple disconnects and I’m just fed up with it. I’m guessing I’m not the only one. I love this game but if I can’t play without getting disconnected all the time or having crazy lag spikes that result in death (like in IA) then I will probably end up not playing at all anymore 🤷🏻‍♂️

daemondamian · October 8

Lag spike/Disconnected/Placed in Queue.

Server: PC/NA

Date/Time: 8 Oct, 2.25 AM EST (Australian)

Location: Infinite Archive in mid Arc 6 with 2 threads left and could almost taste reaching Arc 7 (furthest I've gotten is 6.5.1).

Activity: Solo combat.

First there was a lag spike - could move character but no skills were going off despite repeatedly pressing keys.

Then it disconnected to menu and said there was an internal error. Attempting to log in put me in a 12hr queue*, then I tried again and got an 8hr queue.

Quit ESO, restarted it and logged in, in a few minutes (I forgot exactly how long).

Of course yay! archive had reset

*attempts to take screenshots of the queue screen msgs failed but it really said 12hr/8hr! 0_o lol

Seravi · October 8

Trying to log in to get mail today.

West Weald
7:02AM CST

JinKC98 · October 8

PC/NA. Can't help but noticing increasing number of random crashes followed by "Unexpected Internal Error" while relogging in. Crashes as in the game just froze and shut down itself.

Two times in one RND run today.

The servers definitely need some more care and love...

LadyGP · October 8

Have had multiple guild members message me today saying they get ping spikes/crashes within 5 minutes of logging in and they aren't even really doing anything just walking around.

NotNi.ya · October 8

I logged in, got to the writ board and crashed. couldn't get passed character select so called it a day

LaintalAy · October 8

twev · October 8

LaintalAy wrote: »

Sister has been seeing mostly 9 to 14 FPS in overland, but her ping has been in to 300-400 range a lot of the time.
Used to average FPS in the 90's, and pings in the 125 to 200s.
I haven't had the patience for that in forEVar.