KaironBlackbard wrote: »MAINTENANCE DAY
Xbox Servers are down for maintenance.
Perhaps they are fixing some of the issues?
For those in this thread having issues - does your experience line up with this gif?
Yep, that's exactly what happens.... or at least a variation of the numerous manifestations of in-game lag.
Sometimes I get the displayed rubberbanding, and other times there's no "bounce back," and the screen goes gray, the cursor turns into the spinning Windows "thinking" icon, and then one of many various error messages are displayed. "An unexpected error occurred, please contact customer service," or "Booted from server," or " "You have been dropped from the server because you hit the message rate limit. Please avoid excessive messaging (ie spamming)!" when I'm not even using any keys besides 1-5, R, and WASD.
CrazyKitty wrote: »Anyone know if there is a way to determine, from the user end, whether or not the chat AI monitor is causing lag?
This is what it's been like for months. It used to happen once an hour but now its down to every 5 minutes. This happens anywhere, PvE, my house, doing writs, trials, PvP... doesnt matter.
How is this acceptable for a company of this size? How has there been nothing official put out about this? The amount of people in zone chat asking if anyone else is lagging is ridiculous. @ZOS_Kevin @ZOS_BrianWheeler working as intended?
For those in this thread having issues - does your experience line up with this gif?
When I'm in PvE it's much harder to tell (I ended up putting my ping dead center so I can see it more). I notice it most in PvE when trying to interact with things. Obviously trials and dungeons are a different story - its much easier to tell when it's happening.
This is what it's been like for months. It used to happen once an hour but now its down to every 5 minutes. This happens anywhere, PvE, my house, doing writs, trials, PvP... doesnt matter.
How is this acceptable for a company of this size? How has there been nothing official put out about this? The amount of people in zone chat asking if anyone else is lagging is ridiculous. @ZOS_Kevin @ZOS_BrianWheeler working as intended?
For those in this thread having issues - does your experience line up with this gif?
When I'm in PvE it's much harder to tell (I ended up putting my ping dead center so I can see it more). I notice it most in PvE when trying to interact with things. Obviously trials and dungeons are a different story - its much easier to tell when it's happening.
This is what it's been like for months. It used to happen once an hour but now its down to every 5 minutes. This happens anywhere, PvE, my house, doing writs, trials, PvP... doesnt matter.
How is this acceptable for a company of this size? How has there been nothing official put out about this? The amount of people in zone chat asking if anyone else is lagging is ridiculous. @ZOS_Kevin @ZOS_BrianWheeler working as intended?
For those in this thread having issues - does your experience line up with this gif?
When I'm in PvE it's much harder to tell (I ended up putting my ping dead center so I can see it more). I notice it most in PvE when trying to interact with things. Obviously trials and dungeons are a different story - its much easier to tell when it's happening.
Happens like every other day for me. Experienced it in solo and duo IA. Experienced it in 4 man dungeons, and also seen it happen to other group members. Experienced it in PvP too. Everything has been worse since the maintenance on monday too. What's even worse is that no matter the PvE/PvP location, skills/LAs don't fire or fire after a noticeable delay, and the game has brief hiccups with NPC actions despite my ping being 80-100. It's also tiring to keep losing my ult because the game says I'm too far away to loot a corpse despite standing directly on top of it, so I accidentally cast my ult when I press the loot all key.
KaironBlackbard wrote: »Not many people are talking about lag, if any.
the entire zone chat in pvp was talking about it last night and again in craglorn, a few of the people in my cores that are in others also talking about it. if you do more than housing/questing you are talking about the lag lol
KaironBlackbard wrote: »KaironBlackbard wrote: »Not many people are talking about lag, if any.
the entire zone chat in pvp was talking about it last night and again in craglorn, a few of the people in my cores that are in others also talking about it. if you do more than housing/questing you are talking about the lag lol
I've been running dungeons with my guildies and we aren't feeling any lag.
Just_Attivi wrote: »I posted something like this a few pages back (or maybe a dif thread, who knows anymore) but their response will read something along the lines of:
"Just wanted to reach out and acknowledge that we are aware of the issues and have passed it along to the team. Please note that while we do not update here daily this is a priority and we are working on it, though we cannot disclose any information on steps taken at this time. Please keep feedback constructive and submit tickets (that we will mostly ignore) with videos documenting the problems (that will also be ignored).
"In the meantime, please list the platform, zone and activity that you were doing when these problems occurred(which has already been done, see pages ~15-30), and refer to our help link (that isnt addressing the problem, but im sure they are mandated to link it) to troubleshoot issues. Thanks for your payment-i mean patience."
----
wow, either I sound really professional, or I've seen this sort of thing parroted enough to remember it. Either way, y'all hiring? I got this response on lock. Can demonstrate other replies too, such as "no, you are banned, no free crown crates for you." or "please refer to community guidelines and accept this slap on the wrist with grace as I edit your post for conspiracy because you said something that our creative director literally said, live."
People all across the server just got hit with server lag all at the same time. Some of us were in a dungeon and it hit, others were trying to access their bank in town. All of us had low ping in the 80s. Yet the game froze and wouldnt interact. Some people got booted off the server.
This means the servers themselves are having the issue. Which means ZOS knows exactly what the issue is. It just seems to be acceptable to them.
Yeah, that is pretty much spot on for the responses we get. I'll give them the benefit here and say they are coming in good faith trying to give us updates but ZoS tends to have a less is more approach until they are 100000% confident in the reason/solution - which is very difficult for the player base.
I'm glad to see more companies are shifting from this approach and just being honest and transparent with people saying hey man we know its an issue here is what we have done testing wise, here is what we have done solution wise, here is how the priorities stack, etc. (Halo Infinite I'm looking at you GG on how you handled that by the way)...
Just wish ZoS would adapt to this new standard of coms.
I can't give them benefit of the doubt here.
For one, a lot of us have given very concrete examples of how to improve the comms, especially during situations like this, and I never, ever see a response to those suggestions. I'm genuinely curious what @ZOS_Kevin thinks when he sees posts like this. Like are comments like this not taken seriously? A lot of us are saying, we need more information, context, framing, etc. and it's just not being given.
It's not the first issue where this has happened either. So in theory, they'd have feedback to go off and better style their communications. I just don't see that happening. That makes me feel, and probably others, like it's a matter of "won't" and not "can't" change their communications style.
For two, if they were just testing things, and for whatever reason the literal forum manager can't find time to post that, fine, I'd expect some views on the videos. I don't think that's the case, or wasn't the case for a little while, so I'm not confident they're currently working on it. Again, all of these questions and ambiguities could be cleared up with the format folks like you and I have provided.
I want to follow up on this as while I understand this is frustrating, I want to clear up the notion that we do not care or are ignoring this. If we didn't want to deal with it, we would have closed the thread a long time ago. We know this is important and want to make sure that if there is information to share, that it is accurate.
At the end of the day, with this situation in particular, this isn't something that we are trying to brush aside or don't want to talk about. If we could provide you with a detailed solution right here, right now, we would.
Since my last few posts, the status of this issue has not changed. We have engineers checking new information as it comes up during the investigation, but nothing successful yet.
This is all information we have provided before. So we literally do not have additional information to give. And we cannot give an update on information that we do not have.
As I noted the last time, we are following up internally to get an overall update to provide, but we are in the process of doing that now. Again, we know this is frustrating and we appreciate everyone bearing through this.
I can't give them benefit of the doubt here.
For one, a lot of us have given very concrete examples of how to improve the comms, especially during situations like this, and I never, ever see a response to those suggestions. I'm genuinely curious what @ZOS_Kevin thinks when he sees posts like this. Like are comments like this not taken seriously? A lot of us are saying, we need more information, context, framing, etc. and it's just not being given.
It's not the first issue where this has happened either. So in theory, they'd have feedback to go off and better style their communications. I just don't see that happening. That makes me feel, and probably others, like it's a matter of "won't" and not "can't" change their communications style.
For two, if they were just testing things, and for whatever reason the literal forum manager can't find time to post that, fine, I'd expect some views on the videos. I don't think that's the case, or wasn't the case for a little while, so I'm not confident they're currently working on it. Again, all of these questions and ambiguities could be cleared up with the format folks like you and I have provided.
I want to follow up on this as while I understand this is frustrating, I want to clear up the notion that we do not care or are ignoring this. If we didn't want to deal with it, we would have closed the thread a long time ago. We know this is important and want to make sure that if there is information to share, that it is accurate.
To answer your question directly, what I think every time is I wish I had more info to share, because I know this has been a frustrating issue for months.
At the end of the day, with this situation in particular, this isn't something that we are trying to brush aside or don't want to talk about. If we could provide you with a detailed solution right here, right now, we would. Since my last few posts, the status of this issue has not changed. We have engineers checking new information as it comes up during the investigation, but nothing successful yet. We have also been passing along your updates and theories in hopes they will aid the investigation as well. This is all information we have provided before. So we literally do not have additional information to give. And we cannot give an update on information that we do not have.
As I noted the last time, we are following up internally to get an overall update to provide, but we are in the process of doing that now. Again, we know this is frustrating and we appreciate everyone bearing through this.
I can't give them benefit of the doubt here.
For one, a lot of us have given very concrete examples of how to improve the comms, especially during situations like this, and I never, ever see a response to those suggestions. I'm genuinely curious what @ZOS_Kevin thinks when he sees posts like this. Like are comments like this not taken seriously? A lot of us are saying, we need more information, context, framing, etc. and it's just not being given.
It's not the first issue where this has happened either. So in theory, they'd have feedback to go off and better style their communications. I just don't see that happening. That makes me feel, and probably others, like it's a matter of "won't" and not "can't" change their communications style.
For two, if they were just testing things, and for whatever reason the literal forum manager can't find time to post that, fine, I'd expect some views on the videos. I don't think that's the case, or wasn't the case for a little while, so I'm not confident they're currently working on it. Again, all of these questions and ambiguities could be cleared up with the format folks like you and I have provided.
I want to follow up on this as while I understand this is frustrating, I want to clear up the notion that we do not care or are ignoring this. If we didn't want to deal with it, we would have closed the thread a long time ago. We know this is important and want to make sure that if there is information to share, that it is accurate.
To answer your question directly, what I think every time is I wish I had more info to share, because I know this has been a frustrating issue for months.
At the end of the day, with this situation in particular, this isn't something that we are trying to brush aside or don't want to talk about. If we could provide you with a detailed solution right here, right now, we would. Since my last few posts, the status of this issue has not changed. We have engineers checking new information as it comes up during the investigation, but nothing successful yet. We have also been passing along your updates and theories in hopes they will aid the investigation as well. This is all information we have provided before. So we literally do not have additional information to give. And we cannot give an update on information that we do not have.
As I noted the last time, we are following up internally to get an overall update to provide, but we are in the process of doing that now. Again, we know this is frustrating and we appreciate everyone bearing through this.
DragonRacer wrote: »Genuinely curious - does any of the team play this game in their downtime? I mean that as in experiencing it in their own gaming time during peak population times? Having the chance to feel what’s happening and maybe notice things about when it occurs personally in real time possibly providing more clues/ideas/context than watching the YouTube videos of other players playing with unknown system/Internet setups compared to their own.
I do understand if many don’t because I can only imagine the burnout of WORKING on a product all day and not wanting to touch it (or at least play other games/pursue other hobbies) in their downtime. But the question came to mind. Just knowing someone working on the game can also say “Man, I hear you. This is frustrating. It affected my dungeon PUG last night. We’re still trying to figure out why because it stinks for my crew, too.” would at least make the issue feel seen from a user level. I dunno if that makes sense and certainly not pressuring any devs personally to say stuff/dox themselves.
If we could provide you with a detailed solution right here, right now, we would. Since my last few posts, the status of this issue has not changed. We have engineers checking new information as it comes up during the investigation, but nothing successful yet. We have also been passing along your updates and theories in hopes they will aid the investigation as well. This is all information we have provided before. So we literally do not have additional information to give. And we cannot give an update on information that we do not have.
I can't give them benefit of the doubt here.
For one, a lot of us have given very concrete examples of how to improve the comms, especially during situations like this, and I never, ever see a response to those suggestions. I'm genuinely curious what @ZOS_Kevin thinks when he sees posts like this. Like are comments like this not taken seriously? A lot of us are saying, we need more information, context, framing, etc. and it's just not being given.
It's not the first issue where this has happened either. So in theory, they'd have feedback to go off and better style their communications. I just don't see that happening. That makes me feel, and probably others, like it's a matter of "won't" and not "can't" change their communications style.
For two, if they were just testing things, and for whatever reason the literal forum manager can't find time to post that, fine, I'd expect some views on the videos. I don't think that's the case, or wasn't the case for a little while, so I'm not confident they're currently working on it. Again, all of these questions and ambiguities could be cleared up with the format folks like you and I have provided.
I want to follow up on this as while I understand this is frustrating, I want to clear up the notion that we do not care or are ignoring this. If we didn't want to deal with it, we would have closed the thread a long time ago. We know this is important and want to make sure that if there is information to share, that it is accurate.
To answer your question directly, what I think every time is I wish I had more info to share, because I know this has been a frustrating issue for months.
At the end of the day, with this situation in particular, this isn't something that we are trying to brush aside or don't want to talk about. If we could provide you with a detailed solution right here, right now, we would. Since my last few posts, the status of this issue has not changed. We have engineers checking new information as it comes up during the investigation, but nothing successful yet. We have also been passing along your updates and theories in hopes they will aid the investigation as well. This is all information we have provided before. So we literally do not have additional information to give. And we cannot give an update on information that we do not have.
As I noted the last time, we are following up internally to get an overall update to provide, but we are in the process of doing that now. Again, we know this is frustrating and we appreciate everyone bearing through this.
I can't give them benefit of the doubt here.
For one, a lot of us have given very concrete examples of how to improve the comms, especially during situations like this, and I never, ever see a response to those suggestions. I'm genuinely curious what @ZOS_Kevin thinks when he sees posts like this. Like are comments like this not taken seriously? A lot of us are saying, we need more information, context, framing, etc. and it's just not being given.
It's not the first issue where this has happened either. So in theory, they'd have feedback to go off and better style their communications. I just don't see that happening. That makes me feel, and probably others, like it's a matter of "won't" and not "can't" change their communications style.
For two, if they were just testing things, and for whatever reason the literal forum manager can't find time to post that, fine, I'd expect some views on the videos. I don't think that's the case, or wasn't the case for a little while, so I'm not confident they're currently working on it. Again, all of these questions and ambiguities could be cleared up with the format folks like you and I have provided.
I want to follow up on this as while I understand this is frustrating, I want to clear up the notion that we do not care or are ignoring this. If we didn't want to deal with it, we would have closed the thread a long time ago. We know this is important and want to make sure that if there is information to share, that it is accurate.
To answer your question directly, what I think every time is I wish I had more info to share, because I know this has been a frustrating issue for months.
At the end of the day, with this situation in particular, this isn't something that we are trying to brush aside or don't want to talk about. If we could provide you with a detailed solution right here, right now, we would. Since my last few posts, the status of this issue has not changed. We have engineers checking new information as it comes up during the investigation, but nothing successful yet. We have also been passing along your updates and theories in hopes they will aid the investigation as well. This is all information we have provided before. So we literally do not have additional information to give. And we cannot give an update on information that we do not have.
As I noted the last time, we are following up internally to get an overall update to provide, but we are in the process of doing that now. Again, we know this is frustrating and we appreciate everyone bearing through this.
DragonRacer wrote: »Genuinely curious - does any of the team play this game in their downtime? I mean that as in experiencing it in their own gaming time during peak population times? Having the chance to feel what’s happening and maybe notice things about when it occurs personally in real time possibly providing more clues/ideas/context than watching the YouTube videos of other players playing with unknown system/Internet setups compared to their own.
I do understand if many don’t because I can only imagine the burnout of WORKING on a product all day and not wanting to touch it (or at least play other games/pursue other hobbies) in their downtime. But the question came to mind. Just knowing someone working on the game can also say “Man, I hear you. This is frustrating. It affected my dungeon PUG last night. We’re still trying to figure out why because it stinks for my crew, too.” would at least make the issue feel seen from a user level. I dunno if that makes sense and certainly not pressuring any devs personally to say stuff/dox themselves.
I can't give them benefit of the doubt here.
For one, a lot of us have given very concrete examples of how to improve the comms, especially during situations like this, and I never, ever see a response to those suggestions. I'm genuinely curious what @ZOS_Kevin thinks when he sees posts like this. Like are comments like this not taken seriously? A lot of us are saying, we need more information, context, framing, etc. and it's just not being given.
It's not the first issue where this has happened either. So in theory, they'd have feedback to go off and better style their communications. I just don't see that happening. That makes me feel, and probably others, like it's a matter of "won't" and not "can't" change their communications style.
For two, if they were just testing things, and for whatever reason the literal forum manager can't find time to post that, fine, I'd expect some views on the videos. I don't think that's the case, or wasn't the case for a little while, so I'm not confident they're currently working on it. Again, all of these questions and ambiguities could be cleared up with the format folks like you and I have provided.
I want to follow up on this as while I understand this is frustrating, I want to clear up the notion that we do not care or are ignoring this. If we didn't want to deal with it, we would have closed the thread a long time ago. We know this is important and want to make sure that if there is information to share, that it is accurate.
To answer your question directly, what I think every time is I wish I had more info to share, because I know this has been a frustrating issue for months.
At the end of the day, with this situation in particular, this isn't something that we are trying to brush aside or don't want to talk about. If we could provide you with a detailed solution right here, right now, we would. Since my last few posts, the status of this issue has not changed. We have engineers checking new information as it comes up during the investigation, but nothing successful yet. We have also been passing along your updates and theories in hopes they will aid the investigation as well. This is all information we have provided before. So we literally do not have additional information to give. And we cannot give an update on information that we do not have.
As I noted the last time, we are following up internally to get an overall update to provide, but we are in the process of doing that now. Again, we know this is frustrating and we appreciate everyone bearing through this.
I came here to see why this hasn't been being addressed for months now and was pleasantly surprised to see this. Genuinely appreciate the engagement even though I know it's frustrating for you as well. Every time I come back to the game though it's as if nothing has been done to improve performance, even though it was supposedly made a priority a couple years back.
I've spent the last couple days getting my account/storage ready to cancel my ESO+ (first time I'll play without it) because the lag is too bad to play outside of the times I do stuff with friends, and sometimes that is cut short from the lag as well. For a game with a subscription model, paid chapters, an in-game store, and loot boxes, I think it can be (at least for me) quite frustrating to feel like this has just always been an issue (true or not, it's been an issue enough for long enough that it feels that way) and makes it feel like it's not a priority.
I have videos of my issues as of late, and it's only with this game. Stability tests and traces show a stable connection on my side. Oddly (and this may be a coincidence) the issue seems to be lessened with my VPN on.