Issues with Daily Login Reward Day 2 For Orsinium DLC
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Knaxia✭✭✭ZOS_JessicaFolsom wrote: »Hey all, thanks for the replies here and letting us know what is or isn't working for you. We are continuing to investigate this issue.
We could use a few UserIDs from players on PC NA who claimed the Day 1 reward yesterday and still cannot claim the Day 2 reward today, after the reboot maintenance.
@Knaxia here , currently in game, but I will be logging out soon to go eat.
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NampySoul ShrivenClaimed yesterday ~1000 EST.
Was able to successfully do 5/6 on accounts I have access too before restart, PCNA remains unable to claim.
ESO+, no prior purchase of Orcinium, multiple teleports and characters.
Full log out and close launcher.
@NampyEdited by Nampy on 2 March 2024 21:300 -
ZOS_JessicaFolsomCommunity ManagerPC EU also can't claim so....
We know, for what it's worth. This is affecting all servers. We did a reboot on PC NA to see if it would fix the issue, and are currently still running some tests as part of the investigation.5 -
ghastley✭✭✭✭✭
✭I note that some of the screenshots show only 30 days of rewards, and the missing day is the Orsinium one. Is that a clue to the problem? March has 31 days and most are showing all of them.1 -
AuthenticVIP✭✭What platform and megaserver are you playing on? - NA
If you claimed day one rewards? - YES
Do you own Orsinium already? - YES
Any additional updates? - Still not working after maintenance performed. Says I need to wait 13H and has locked out the 3000 Tel Var Stones daily ESO+ reward at the end of the month.
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xyrynx✭✭ZOS_JessicaFolsom wrote: »Hey all, thanks for the replies here and letting us know what is or isn't working for you. We are continuing to investigate this issue.
We could use a few UserIDs from players on PC NA who claimed the Day 1 reward yesterday and still cannot claim the Day 2 reward today, after the reboot maintenance.
@Xyrynx is one - claimed the reward yesterday, cannot claim today on PC NA.1 -
MafiaCat115✭✭✭✭ZOS_JessicaFolsom wrote: »Hey all, thanks for the replies here and letting us know what is or isn't working for you. We are continuing to investigate this issue.
We could use a few UserIDs from players on PC NA who claimed the Day 1 reward yesterday and still cannot claim the Day 2 reward today, after the reboot maintenance.
@VariusStarmournStill waiting for answers about class set aura behavior, and also hoping that one day hair dyeing will be an option. We know it's canon thanks to a book in the Manor of Masques! (House of Reveries: The Troupe)
Proud owner of a Morrowind Banner of the 6th House (back when it actually meant something)1 -
alternatelder✭✭✭✭✭
✭I can't believe the Shambles port actually worked. Unfortunately, on accounts that don't own it, none of the other ideas fixed it.
Edited by alternatelder on 2 March 2024 21:301 -
AuthenticVIP✭✭AuthenticVIP wrote: »What platform and megaserver are you playing on? - NA
If you claimed day one rewards? - YES
Do you own Orsinium already? - YES
Any additional updates? - Still not working after maintenance performed. Says I need to wait 13H and has locked out the 3000 Tel Var Stones daily ESO+ reward at the end of the month.
Can also confirm that going to Shambles in Fargrave did NOT solve the problem. Own the Orsinium DLC already through purchase and ESO+ if that helps.0 -
code65536✭✭✭✭✭
✭✭✭✭✭On PC/NA, I was able to successfully claim it on my 5th account.
Notably, this account did not log in at all between reset and maintenance.
I wonder if the PC/NA people who are still having issues were on accounts that had logged in during the time between reset and maintenance. (And I also wonder if there are people who had logged in during that period for whom the maintenance fixed things.)Nightfighters ― PC/NA and PC/EU
Dungeons and Trials:Personal best scores:- Dragonstar Arena: 46817 (NA)
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- Asylum Sanctorium: 114957 (NA) (Immortal Redeemer #1, #2, #3, #4, #5, #6, #7, #8, #9, #10)
- Cloudrest: 131256 (NA) (Gryphon Heart #1, #2, #3, #4, #5, #6, #7)
- Sunspire: 250866 (EU) (Godslayer #1, #2, #3, #4, #5, #6, #7)
- Kyne's Aegis: 235841 (EU) (Dawnbringer #1, #2, #3, #4, #5, #6, #7, #8)
Dungeon trifectas:- Mountain God and Leave No Bone Unbroken
- Apex Predator and Pure Lunacy
- Depths Defier and Relentless Raider
- Defanged the Devourer and Nature's Wrath
- In Defiance of Death and No Rest for the Wicked
- Bane of Thorns and True Genius
- Ardent Bibliophile and Subterranean Smasher
- Battlespire's Best and Bastion Breaker
- Zero Regrets and Land, Air, and Sea Supremacy
- Fist of Tava and Invader's Bane
- Curator's Champion (Valinna) and Temporal Tempest
- Unshakeable Fervor and Lighting the Embers
Extended Journal Add-Ons: Item Set Browser ― Loot Log ― Character Knowledge ― Collectibles Tracker ― RaidificatorOther Add-Ons: Combat Alerts ― Deconstruction Junk Marker ― Purge Tracker ― Asylum Status Panel ― Smart Looter ― Improved Companion Rapport Information1 -
Morgaledh✭✭✭ZOS_JessicaFolsom wrote: »Hey all, thanks for the replies here and letting us know what is or isn't working for you. We are continuing to investigate this issue.
We could use a few UserIDs from players on PC NA who claimed the Day 1 reward yesterday and still cannot claim the Day 2 reward today, after the reboot maintenance.
I posted earlier with a screenshot, @Morgaledh
PSNA, claimed on day 1, can't claim today. Own all DLC, ESO+.
This seems to be an instance thing, not a zone thing. @ZOS_GinaBruno @ZOS_JessicaFolsom is there a console/keyboard command like /reloadui than can automatically switch my instance? That could work - or is that a company secret lol?
EDIT: Yeah, I've relogged in and out, quit, had lunch, come back, no change.Edited by Morgaledh on 2 March 2024 21:330 -
shalalaA7X✭✭✭alternatelder wrote: »I can't believe the Shambles port actually worked. Unfortunately, on accounts that don't own it, none of the other ideas fixed it.
Try hollow city? Also I had to log out and back in for it to pop (two or three times logging out)Edited by shalalaA7X on 2 March 2024 21:340 -
MediocrityInMotionSoul ShrivenZOS_JessicaFolsom wrote: »Hey all, thanks for the replies here and letting us know what is or isn't working for you. We are continuing to investigate this issue.
We could use a few UserIDs from players on PC NA who claimed the Day 1 reward yesterday and still cannot claim the Day 2 reward today, after the reboot maintenance.
@MediocrityInMotion1 -
Vara13Soul ShrivenAlready owned orsinium and travelling there 100% unlocked the daily reward for me. On Xbox EU server0
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ClericPro✭✭✭Porting to the DeadLands, the Clockwork City or the Reach solves the problem of receiving a reward.
So maybe you could just give the players one of the listed locations?^) For example, the Clockwork City.0 -
Ragnork✭✭✭✭✭PC NA
Could not claim earlier.
Did lots of porting about. No avail.
After server reset have claimed on 2x accounts.
No other accounts playing on NA.2 -
Phoebe✭✭✭✭
On my Epic account, I logged in but couldn't claim the reward on the NA server before the maintenance even though I tried traveling to different DLC locations. After it, I was able to claim it instantly without any problem. Same is true for three of my partner's accounts, both Epic and Steam.I wonder if the PC/NA people who are still having issues were on accounts that had logged in during the time between reset and maintenance. (And I also wonder if there are people who had logged in during that period for whom the maintenance fixed things.)1 -
kiheikat✭✭✭I note that some of the screenshots show only 30 days of rewards, and the missing day is the Orsinium one. Is that a clue to the problem? March has 31 days and most are showing all of them.
I had that yesterday on xbox NA (Day 1). Hard reboot on console fixed it. Don't know PC equivalent tho0 -
D00M1N8RSoul ShrivenPC EU
Had Orsinium already
Claimed day 1
Going to fargrave let me claim it. This is a weird bug and a half.0 -
Personofsecrets✭✭✭✭✭
✭✭✭Don't tank
"In future content we will probably adjust this model somewhat (The BOP model). It's definitely nice to be able to find a cool item that you don't need and trade it to someone who can't wait to get their hands on it." - Wrobel1 -
Carcamongus✭✭✭✭✭
✭✭I was able to claim today's reward, Orsinium, as of 21:51 GMT on PC/NA. I claimed the two crates on day one and the rest of the month's rewards are still obtainable to me.Imperial DK and Necro tank. PC/NA
"Nothing is so bad that it can't get any worse." (Brazilian saying)0 -
minnowfaunSoul ShrivenWin ASUS RoG, PC, EU, GH, ESO+
I did claim day one rewards
I did not own Orsinium
Can also confirm that porting to Fargrave fixes the issue.
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VikhrSoul ShrivenThis is definitely instance related. I happened to log into a "good" instance of Vivec and was able to grab the reward. My wife was unable, even if her character happened to be in Vivec as well. After inviting her to a group and having her port to my instance, she was able to claim it 100% of the time for all her accounts.
It feels like this might be a problem with the physical server that happens to be hosting "bad" instances. A reboot of the game server process wouldn't help in that case. Maybe related to the leap day we just had? Some sort of time drift on the servers?0 -
Knaxia✭✭✭On a side note, my secondary account, which isn't Steam connected, doesn't have ESO+ nor had Orsinium was able to claim it on login just now. Character was in Bal Foyen.
My main, which is Steam connected and logged, running ESO+ via Steam and has the DLC, couldn't claim.0 -
Jastara✭✭✭I am hoping this gets fixed more on EU soon, I have a lot of accounts that going to the areas that it works is not an option. The reset is in about 5 hours there.
I didn't have any problems on NA after the "fix".1 -
itsfatbass✭✭✭✭✭@fatbass85 on PC/NA, still cannot claim reward after server reset.
I've done all the things mentioned above too, nothing changes.~PC/NA~ Magblade, Tankanist, Healplar, Stamcro, Oakensorc, Healden, Tanknight ~PLUR~0 -
acastanza_ESO✭✭✭✭✭
✭✭✭On PC/NA, I was able to successfully claim it on my 5th account.
Notably, this account did not log in at all between reset and maintenance.
I wonder if the PC/NA people who are still having issues were on accounts that had logged in during the time between reset and maintenance. (And I also wonder if there are people who had logged in during that period for whom the maintenance fixed things.)
I don't think so, I was logged in until the server booted me for the maintenance and mine was fixed.0
