Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Unable to connect....

  • Mansir007
    Mansir007
    Still getting booTed at load screens. Yes u have a valid Internet connection and have tried switching servers and a hard reset. Any other suggestions
  • Ravens-Sonata
    Ravens-Sonata
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    This is past being an acceptable glitch with the server. This is a disgrace and disrespectful not only to the players but to Bethesda and the Elder Scroll saga.

    IT is not acceptable that we the players are being ignored, or told its a problem on our end.

    I am sorry - this is NOT a player Issue - This is ZOS Issue!!!

    When it repeatedly states Cant Connect to Lobby, Cant Load Character Data, Constantly Kicks you when you try to map travel or use dungeons /delves as it cant seem to load other map areas, This IS a ZOS Issue!!!

    I do believe it is WAY past Time ZOS have some respect for ALL of us Including Bethesda and get to business and Fix this!!!!
  • NJxRINZLER
    This keeps happening to me, especially when using a way shrine or trying to travel to a friend. Game worked so much better before this last patch.
  • Jaronking
    Jaronking
    ✭✭✭✭✭
    All this week I been experiencing horrendous lag in PVE and PVP only in this game.Am not using WiFi I connected my Xbox to my Router using a Ethernet cord and am still having this problem. I tried other games like Neverwinter,COD,Battlefield even smite and its only ESO that am getting lag so bad that's the game crashed.

    I have sent 4 reports and support tickets in and I haven't received any response other then being told that you all are busy with the console release. Can I please get some help or can you all fox your game.
  • Spartan1732
    Spartan1732
    Soul Shriven
    I'm in Australia and I can't connect to Europe or NA servers, it's been getting worse the past 2 days. Are the servers down for maintenance, not the best site to navigate.
  • Spartan1732
    Spartan1732
    Soul Shriven
    Ahh just got in!
  • SMuttons
    SMuttons
    Still not working.
  • FouledAnchors
    Still not working. Still have active tickets. Still no intelligent response from ZOS.
  • pj84
    pj84
    I have had the same issue but if I get in the game it's fine until I use a wayshrine or go into a place that has to load up. I've only been playing this game for a little over a week and this problem started yesterday but I have no problem with any other online game or app. Hopefully they resolve this issue soon, it's pretty annoying to be getting into a mission then have to go to a dungeon or portal and get booted.
    Edited by pj84 on 9 August 2015 02:52
  • LuminaLilly
    LuminaLilly
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    So I tried calling and all I came across was the OST you hear when you enter Stonefalls.
  • Ravens-Sonata
    Ravens-Sonata
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    I dont expect to hear from ZOS. I've been talking to my friend which ones 2 private mmorpg servers, This is a server Issue - per what he said, sounds like something in the new patch was corrupted and now is spreading thru the server cutting off services when they are trying to be used - ie map loading, connection to lobby issues.


    Anyone know who Higher up in the Food Chain with Either ZOS or Bethesda to try to contact to see if we can get the ball rolling on a fix?


    Thanks

  • LuminaLilly
    LuminaLilly
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    Well we can only hope that they take their eyes off the pts and get it running tomorrow.
  • NewBlacksmurf
    NewBlacksmurf
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    Perhaps they should look at doing regular maintenance on Xbox servers like PC each week.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • LuminaLilly
    LuminaLilly
    ✭✭✭✭
    Sent reports to those dwemer centurions. No response.
    Edited by LuminaLilly on 9 August 2015 04:06
  • KarmaBTehDood
    Ps4, getting this issue, started last night, wont load area zoning. If i am lucky I get in but when I zone it kicks me out. I have try to to log like 10 times just to load character. What's the deal? Why am I paying for ESO PLUS when I cant even play the game......
  • Sheriff9286
    Sheriff9286
    Soul Shriven
    So I may not be the brightest person when it comes to the ins and outs of programming, but its easy as hell to see its one of the hot patches that were implemented. Its only affecting select accounts and its seems to happen when people are trying to bridge to another server and they get timed out. The only lingering affect is that we cant get back in right away.

    It started for me about 24hrs ago, which it BS, if it affected a majority of players they would have fixed the problem by now instead of attempting to "sweep it under the rug" and not post any alerts or findings. Most players do not care where the fault lays, we just want it fixed.

    That being said I've noticed it only really affecting my NA account and if i can make it past the character screen then I'm generally fine as long as I stay within the map, to include buildings like the bank and such, if i hit a legit load screen and there is a flicker I get das boot.

    #Xbox1 #NA #tired of being timed out by your servers. #seriouslymightgobacktodestiny
  • PurifedBladez
    PurifedBladez
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    Holy *** how about an update on the issue?
  • KarmaBTehDood
    So I just got in and immediately I have this on my screen. Going to try and zone to coldharbor now.....
  • LuminaLilly
    LuminaLilly
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    So I just got in and immediately I have this on my screen. Going to try and zone to coldharbor now.....

    I wouldn't recommend that, 100% I couldn't enter COLDHARBOR. Can load into other places, with a prayer...
  • Sheriff9286
    Sheriff9286
    Soul Shriven
    oh yeah forgot to mention that the CS Desk is a joke. Clearing your B-ray Cache memory WILL NOT help a connection issue, and having sat on the line for over 4 hrs to hear some lame list of excuses that amounted to a "We don't know" is NOT problem solving period. Its lazy and pathetic.

    So when you say "reach out to customer support to help with troubleshooting" I don't know what the F*** you are talking about.
  • LuminaLilly
    LuminaLilly
    ✭✭✭✭
    So on a closed thread with a recent response from a mod (taken from "general")
    Greetings (dudes username)

    We are closing this thread as there is already an active discussion thread on this topic located HERE. We thank you for your patience as we continue to investigate these reports.

    At the moment this is the information we have on the situation and contacting CS is the best option currently.

    The "best option" is blatantly ineffective due to that they never respond.
  • Hanokihs
    Hanokihs
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    lol I logged in on the first try, but was invisible and couldn't interact with anything. Then I got the boot again.

    It's like the server is just messing with us, at this point.
    "I haven't really played much yet, but lemme tell you all about how the game should include X and be a lot more like Y!" - Half the posters on this forum.
    "I've been here for years, and lemme tell you all about how they should never change or evolve Z, because then the game would be ruined forever." - The other half of posters on this forum.
  • Porska
    Porska
    ✭✭
    I texted my state senator what's going on and he has given me sound advice on the matter.

    He told me to stop playing video games and do something productive with my life. Ha, love when people joke.
  • garrett9114
    What's the point in giving us a game we can't even play because of this garbage? Fix our game. Holy crap.
  • BRK77
    BRK77
    Soul Shriven
    Got bounced yesterday around 3 or 4 pac time. Still unable to log into my main VR3 character in shadowfen. Getting stuck in the requesting character load which transfers into the unable to connect make sure you have a valid internet blah blah blah.. Yet i can log into any of my other characters pre level 10 in Auridon. Ive done every lame attempt at a fix they have offered. Ticket in and now waiting for the response.
  • KarmaBTehDood
    Yea its my v1 thats having issues too
  • Sheriff9286
    Sheriff9286
    Soul Shriven
    just an idea? has any of the troubleshooting specialists suggested restarting the server? just a restart, it would be down for 5-10 mins. if its good enough to fix our problems... who knows it might work for the server.
  • PurifedBladez
    PurifedBladez
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    No fix yet over 24hr since it first happened to me. Minimal response from zos. Utter horse ***.
  • PurifedBladez
    PurifedBladez
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    Honestly, *** it at this point.
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