Alastrine wrote: »

virtus753 wrote: »

daemondamian wrote: »

I want to submit a ticket but I don't remember for sure if I opened 3 caches or not.

I've had a recurring ESO + Membership for several years that is set to renew (180 days) on the 15th May.

According to ESO HUB, ESO Plus membership gives you One cache per month but I don't know if that's retroactive or how to determine how many caches I should have gotten to request to be restored?

It counts full months from January 1 of this year. You should have had caches for 4 months (January-April). You can see how many premium tome tokens you have to compare.

No, not 4. Just 3. Jan, Feb, March.
I have been subbed monthly for years. I got 3 caches. One for every FULL month this year I've been subbed. April isn't considered a full month yet.
So you should have 3. Not 4.

You are in a very different situation than the poster who asked above. If you’ve only subbed monthly, you should have 3. You’ll get your fourth when your sub renews in April. This person subbed for 6 months, a single 6-month sub which expires in May. That’s four full months of 2026 paid, including April. They got 4 credits accordingly.

Credits aren’t issued as each month completes. Credits are issued at two moments:

-The retroactive credit was issued at the end of March for subs already extant prior to March 9. This poster’s sub was bought last year, so retroactive credit had to be given for every full month already paid starting in January. That’s 4 months, as the sub expires mid-May.

-From now on, the only way to get new credits is at the moment a sub is renewed or bought. So when you renew in April, you get your fourth credit. When the person who asked above renews on May 15, there will be as many credits granted as months are bought then (6 for them, unless something is changed about the sub).

If they got 3 credits instead of 4 now, April would then be skipped despite having been paid. They are paid through April and thus got the April token/cache.

And yes, that means May 1-14 won’t ever count here, despite being paid. The retroactive credit counted full calendar months; the new credits count months of subs from the moment of purchase, regardless of calendar date.

madintheed wrote: »

Why oh why are you making this so complicated. If you don't want us to hoard tome points just add a final bonus page with rewards that can be claimed infinitely. Could be anything from tri pots to any of the many many currencies already in game. Then I can choose to spend my points on what will be useful for me. I don't want you to auto claim stuff I've already chosen not to claim. That just makes me want to stop engaging with the whole tome as soon as I've claimed the last thing of interest. Which this season is page 4!

What a solid solution!

I was one of the people who unwittingly opened all of his caches. After this debacle came to light, I bought a lot of the other stuff I had no intention of buying. Some of them were useful, like IA currencies and trade bars. Some weren't. All that remains is the filler content like poisons and potions. I absolutely don't want to deal with them.

I'm keeping my tome levels at 2000, which means I'm not engaging the content any more. Were there no cap, or infinitely redeemable items like you suggested, I'd still be engaging the system.That's how it plays out when you manage engagement like they do. I guess we'll see how the next season is.

I still thought it was said in the beginning that we could work on a season after it passed if we purchased it. How does that work if you auto expire the points at the end of each season? Does this mean you just have to work even harder during season 2 for example to do season 2, season 1, and season 0 if you bought them but waited?

I agree with several comments above. It seems you are making the whole system overly complicated.

They like double or triple nerfed how the regular drops work in those because people were defeating the novice NPCs too fast and farming way too many boxes.

Then they fixed the novice NPCs to be a little less easy to instantaneously defeat.

They did not go back to fix the drop rates on the boxes though. They just kept adding drops that were rarer than the other rare items in there.

The end result is that Tales became the one of the most unrewarding and frustrating to farm activities in the game. This lead to resentment of the card game itself and massive amounts of people dropping it, including by people who initially enjoyed it.

The resulting longer queue times and more matches against the best of the best only compounded the issues.

ZOS killed Tales before it really even got a chance with the way they handled the drops. It was always going to be niche. But they really added a lot of resentment that didn't need to be there with the way they handled the drops. Also by making it the only major feature instead of a player experience improvement for inns but that's another matter and giving it a poorly explained tutorial but those are other matters.

Tales is a lot of fun once you have the "aha!" breakthrough but it's still not worth doing all that often because the drops are terrible.

... but not the one improvement I need for accessibility reasons: when I have Tome Points to claim, take me DIRECTLY to the challenges page (if not the first reward to claim).
Being on Page 1 just to see a little counter spin (which is what makes me nauseous) is infuriating.

Golden Pursuits do this, it's definitely possible without a pinned Challenge. Why was it removed in favor of making sure I see a counter spin? It seems the accessibility team still doesn't understand the need for limited motion in the UI.

Without a way to gift tomes or use crowns or tokens on them for others, it removes a lot of spending some may do to help out their friends. This is done by a few people I know in my guilds as well as myself when I have the spare cash to pass it on.

The inability to do so removes an entire longstanding system that the game has had and I feel that would completely disregard part of the community and thus completely evade the point of the Developers wanting to improve the community as a whole.

There are quite a bit more DLC dungeons than non-dlc dungeons so I feel like it makes logical sense for us to have TWO dlc dungeon Undaunted daily givers than just a singular one since it takes FOREVER for her to cycle through dungeons. This can also give us more transmutes and stuff WITHOUT taking away the work necessary to get them.

In the section of this article titled "Tomes at the End of the Season" you describe the roll-over cap (which I agree should be removed, since other currencies like seals and crowns don't have it).

But you also describe the ability to refund tome point caches, which is especially relevant if our subscription date happened to result in a large number of caches. I had 11 (!), and I know a lot of you will be playing tiny violins, but there is no way you can use this many in one season. I didn't realize that they wouldn't roll over and opened all of them, so I would like to make use of the replacement of my tome point caches offered.

It says you can "contact Customer Support here" until April 30, but when I go there I can find no way to ask for it. None of the categories seem to apply, and there isn't an "other" category to use. Please let me know how specifically I can get my tome point caches refunded.

Other than this one-time refund, I do appreciate the conversion to gold option going forward, but I would PREFER conversion to tome bars or seals of endeavor, and I expect most players would.

Lycan_Dragonborne wrote: »

I think it's less that the shoulders are sagging and more the trapezius muscles are more noticeable on the new model. I'm not in-game at the moment, but from the comparison pictures, I think if you adjusted the current model's head position to match the new model's, the profiles would be pretty close.
I do think filling out the deltoids a bit more would go well toward balancing the proportions though. The overall impression I get is more 'powerlifter' than 'bodybuilder', which would make sense.

I disagree; the traps being noticeable does not equate to the shoulders themselves, in structure, being narrower and weaker and being so sloped. The model can have a longer neck and more muscle without the shoulders ending up downright narrower and so rounded. Frankly, I always thought the shoulders even on the original model were MUCH too narrow, anyway. This new one shouldn't somehow make it even worse.

The shoulder issue is unrelated to the amount of muscle; it's about the werewolf's bones and frame. The shoulders as they are right now are much narrower than they should be, and also sloped, and make the werewolf look weak.

The head stance is forward, yes, and it is rounding out the shoulders with his head in kind of forward posture, but if this is the T-pose, you know it will still look like that in-game. I'm not talking about its stance; I'm talking about the actual structure of the model.

The shoulders are narrow; that's all there is to it. The werewolf's shoulders should be broad, strong, and powerful, not looking like they do in this model run.

His shoulders just need to be broader. Full stop. The whole model would look infinitely better if they were.

I really, really hope they revisit it... It makes the werewolf look very weak. I think the muscle (including the abs, which are great), etc, is fine right now, really.

I honestly don't want a roided up werewolf anyway. When werewolves get TOO muscular, it starts looking pretty silly, imo. I don't want to be The Hulk. I like a lean, powerful, lanky muscular look (Skyrim is a decent example), although yes with abs too, more than a thicker and therefore stockier-looking pile of muscles.

And yeah, I have other complaints like how weird the fur looks and everything I mentioned - but the shoulders are the real dealbreaker to me.