last attempt at establishing a normal dialogue @ZOS_GinaBruno @ZOS_Kevin @ZOS_JessicaFolsom @ZOS_JoBurba

A European citizen (who has a standing interest in the case) would need to initialize legal proceedings. I am not European, but I would guess many lawyers specialize in consumer law violations there.

I just entered Eastern Solstice today.

The game seems to think that I've already obtained all the skyshards. Notably, I do not have the achievement for the Skyshards.

This is a very buggy release.

Pcgamer wrote: »

It's not the heart of zos players are angry with it's the Microsoft business first model people are against. They want more money for less content and less quality. Im personally feeling the change since Microsoft took over and i feel the loss of all those people that were made redundant. It happened in world of war craft and it's happening to eso.
Game is slowly morphing into something it dont recognise. This is just my personal opinion.

Yes I feel awful for zos employees that are working under extreme pressure and timeliness. I just dont like big business attitudes towards their clients which are us the players and the lovely people working for them who are zos team. My heart goes out to our zis team.

After Microsoft took over, there were years of content at par, it was only AFTER the repeated failure yearly and panic unionization that cuts started to be felt.

Now let’s be honest…

Which game is Microsoft more likely to see a return on? The one that just added a new premium housing currency, with 3 different versions of the same game all requiring a mandatory sub, or the one getting trashed for raising already cheap chapter costs?

WoW was acquired after ESO, and that is the game they are hedging on.

Today it was my first opportunity to do Fortress
Account 1 PC EU: went with Guildmates. instance was totally empty.
Account 2 PC NA: infernium centipede was stuck and the gates to Harvester Boss were closed indefinitely
Account 3: PC EU: was quite good from the start: did all fighting, shoot balistas, killed Bosses. the catch is the final room was a dead end,
so on ZERO of THREE accounts was i able to complete the dungeon.

decided not to frustrate further (i have more accounts).
Sorry, Zenimax, i have to say that: players buy extensions in a good hope they get a well working product.

Although I’ve come to expect this from ZOS, it’s still interesting to see that they opened up phase 3 and then went off to take a weekend break apparently without understanding that they should be doing massive damage control here. I wonder if the end of year letter will acknowledge just how much has gone wrong with this event or if they’ll find a way to blame the players. They either really don’t see that this is going to cost them players or they don’t care.

SeaGtGruff wrote: »

I believe it depends on the piece of gear.

If it's a piece of set gear that dropped from some content in the game-- overland, dungeon, trial, etc.-- and it dropped with an enchantment already on the item, then upgrading the quality of the item should also upgrade the quality of the enchantment.

However, if it's a piece of crafted gear, or a piece of trash gear that didn't have an enchantment on it, and you enchanted it yourself, then it's my understanding that the enchantment which you applied to the item will not be autonatically upgraded if you upgrade the quality of the item.

I'm not sure about dropped gear where you replaced the default enchantment with a different enchantment.

To be certain, check the numbers on the enchantment both before and after upgrading the item, as shown in the post above.

Yes. Dropped gear effectively has a gold enchant on it and thus will upgrade up to gold. Crafted enchants top out at the color you crafted it at.

I've tried a few times to complete the quest. First time the place was empty. Second time, everything was happening! We downed the bosses, did everything, went to the room at the very end and could not destroy anything. We tried to use the harpoon/rope thing that pulls you back across the gap but there wasn't one in reach - we wanted to double-back to see if we missed something.

Like a good soldier, I faithfully logged bug reports and encouraged everyone in zone chat to do the same.

And like everyone else here, I'm feeling the weight of time pressing me down - only a few days left to complete the 7-day event.

I feel foolish. I was defending the game. But everyone in zone chat was so upset. I've done the daily grind at the camp on several characters, trying to bring down the wall.
Calling this broken event anti-climactic is an understatement.

A separate issue is the skyshards that think I've collected them. Now I don't want to spend the time to explore the eastern zone because you may do some sort of rollback and all of my time would be wasted, which would just lead to more frustration.

I don't want a refund - I just want the 7-days to re-start from when everything gets fixed.

Is there no Change Manager involved in this expansion?

I believe it depends on the piece of gear.

If it's a piece of set gear that dropped from some content in the game-- overland, dungeon, trial, etc.-- and it dropped with an enchantment already on the item, then upgrading the quality of the item should also upgrade the quality of the enchantment.

However, if it's a piece of crafted gear, or a piece of trash gear that didn't have an enchantment on it, and you enchanted it yourself, then it's my understanding that the enchantment which you applied to the item will not be autonatically upgraded if you upgrade the quality of the item.

I'm not sure about dropped gear where you replaced the default enchantment with a different enchantment.

To be certain, check the numbers on the enchantment both before and after upgrading the item, as shown in the post above.