So, this has been occurring for at LEAST a month, with no official word within the past almost 2 weeks, with this FRESHLY still happening to new people and growing the problem.
What is the update? Has Sony figured out why ESO+ is suddenly damaged goods since Season Zero launched? Is there a fix in the works? Will people be compensated for all their lost time of a service they paid for and didn't receive?
That's what is crazy to me. 2 weeks it's been since
@ZOS_JessicaFolsom has issued a statement that they are looking into it and no updates other than
@ZOS_CouchTato saying they are still investigating it. Paying customers are getting thrown under a rug while other issues with newly released content (Night Market) is getting fixed? Releasing content with known issues is wild to me, that shouldn't be a normal thing to include when releasing updates to a game. Some kind of ETA or an update on the broken ESO+ benefits would be nice. I guess we are asking too much?
And Sony told me, that there was nothing that they could help me with further on this issue of my benefits with ESO+. Basically told me to dispute it Bethesda/ZOS. I'll include a screenshot I got from them when my benefits weren't active from (April 10th - April 25th).
*Well I tried to include a screenshot, tried multiple ways and wouldn't post. Forums must be in the fritz again. I'll try again later.*