The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
QuakeCon Dungeon Speed Run Competition
ralphylauren
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Hello I voted for team UK and watched the quakcon Dungeon Speed Run Competition and received a emails for my pet and drops. While reading this email I noticed my userID and remembered that for the contest for the torch bug the first box asked for userID and then platform etc.
My problem is I entered my PSN in the userID box for the Dungeon Speed Run Competition and not my userID (both are different).
My question is will I have a problem receiving my the pet?
I’m sorry to post this here but I didn’t know where else I could ask this question
My problem is I entered my PSN in the userID box for the Dungeon Speed Run Competition and not my userID (both are different).
My question is will I have a problem receiving my the pet?
I’m sorry to post this here but I didn’t know where else I could ask this question
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ZOS_Billadmin@ralphylauren
Do you have a support ticket number with the email you received? If so, what is that number?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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ralphylauren✭✭✭✭@ralphylauren
Do you have a support ticket number with the email you received? If so, what is that number?
No I’m confused, should I go in game and put in a support ticket for this issue? I wasn’t sure where I should contact you guys at0 -
ZOS_Chiroptera✭✭✭Hey @ralphylauren, you should submit a support ticket at help.elderscrollsonline.com. You can then post the ticket number in this thread, and we'll check to make sure it gets to the right place.Edited by ZOS_Chiroptera on August 23, 2021 12:36PMThe Elder Scrolls Online - ZeniMax Online Studios
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ZOS_KevinCommunity ManagerHi @B11zzard1991 . Just wanted to follow up from our Twitter post about the reward. You’ll be getting your Devoted Torchbug in-game pet in the next couple weeks. We'll follow up with an exact date soon. Thanks!Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter1 -
ralphylauren✭✭✭✭ZOS_Chiroptera wrote: »Hey @ralphylauren, you should submit a support ticket at help.elderscrollsonline.com. You can then post the ticket number in this thread, and we'll check to make sure it gets to the right place.
My ticket number is 210823-005275, thank you mods for the help I really appreciate it0 -
ZOS_Chiroptera✭✭✭@ralphylauren, we took a look at your ticket and it's in the right place. An agent will help out as soon as they are able.The Elder Scrolls Online - ZeniMax Online Studios
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