QuakeCon Dungeon Speed Run Competition

ralphylauren

Hello I voted for team UK and watched the quakcon Dungeon Speed Run Competition and received a emails for my pet and drops. While reading this email I noticed my userID and remembered that for the contest for the torch bug the first box asked for userID and then platform etc.

My problem is I entered my PSN in the userID box for the Dungeon Speed Run Competition and not my userID (both are different).

My question is will I have a problem receiving my the pet?

I’m sorry to post this here but I didn’t know where else I could ask this question

ZOS_Bill

@ralphylauren

Do you have a support ticket number with the email you received? If so, what is that number?

ralphylauren

ZOS_BillE wrote: »

@ralphylauren

Do you have a support ticket number with the email you received? If so, what is that number?

No I’m confused, should I go in game and put in a support ticket for this issue? I wasn’t sure where I should contact you guys at

ZOS_Chiroptera

Hey @ralphylauren, you should submit a support ticket at help.elderscrollsonline.com. You can then post the ticket number in this thread, and we'll check to make sure it gets to the right place.

B11zzard1991

Did people already get their reward for this? Still waiting for mine.

ZOS_Kevin

Hi @B11zzard1991 . Just wanted to follow up from our Twitter post about the reward. You’ll be getting your Devoted Torchbug in-game pet in the next couple weeks. We'll follow up with an exact date soon. Thanks!

ralphylauren

ZOS_Chiroptera wrote: »

Hey @ralphylauren, you should submit a support ticket at help.elderscrollsonline.com. You can then post the ticket number in this thread, and we'll check to make sure it gets to the right place.

My ticket number is 210823-005275, thank you mods for the help I really appreciate it

ZOS_Chiroptera

@ralphylauren, we took a look at your ticket and it's in the right place. An agent will help out as soon as they are able.