Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/685477
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC) https://forums.elderscrollsonline.com/en/discussion/685477
Purchase issue
solshark
Soul Shriven
Hi,
I've purchased graymoor update, my CC was charged but I didn't get any notifications or recipes. Also my account page still shows previous version of the game, not mentioned any updates. And for some reason http://help.elderscrollsonline.com just shows empty screen with grey background. Please advice.
I've purchased graymoor update, my CC was charged but I didn't get any notifications or recipes. Also my account page still shows previous version of the game, not mentioned any updates. And for some reason http://help.elderscrollsonline.com just shows empty screen with grey background. Please advice.
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ZOS_Billadmin@solshark
If you've not done so, you will need to open a ticket up with customer support so they can look into the purchase and check on your game entitlements.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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solsharkSoul ShrivenJust did, thx. The time I wrote this post for some reason support portal wasn't working for me.
Ticket 200513-0064220 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0