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• NA megaservers for patch maintenance – August 10, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – August 10, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
Purchase issue
solshark
Soul Shriven
Hi,
I've purchased graymoor update, my CC was charged but I didn't get any notifications or recipes. Also my account page still shows previous version of the game, not mentioned any updates. And for some reason http://help.elderscrollsonline.com just shows empty screen with grey background. Please advice.
I've purchased graymoor update, my CC was charged but I didn't get any notifications or recipes. Also my account page still shows previous version of the game, not mentioned any updates. And for some reason http://help.elderscrollsonline.com just shows empty screen with grey background. Please advice.
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ZOS_Billadmin@solshark
If you've not done so, you will need to open a ticket up with customer support so they can look into the purchase and check on your game entitlements.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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solsharkSoul ShrivenJust did, thx. The time I wrote this post for some reason support portal wasn't working for me.
Ticket 200513-0064220 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0