Update 51 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of August 3:
• [COMPLETE] ESO Store and Account System for maintenance – August 4, 5:00AM EDT (9:00 UTC) - 4:00PM EDT (20:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – August 4, 5:00AM EDT (9:00 UTC) - 4:00PM EDT (20:00 UTC)
Purchase issue
solshark
Soul Shriven
Hi,
I've purchased graymoor update, my CC was charged but I didn't get any notifications or recipes. Also my account page still shows previous version of the game, not mentioned any updates. And for some reason http://help.elderscrollsonline.com just shows empty screen with grey background. Please advice.
I've purchased graymoor update, my CC was charged but I didn't get any notifications or recipes. Also my account page still shows previous version of the game, not mentioned any updates. And for some reason http://help.elderscrollsonline.com just shows empty screen with grey background. Please advice.
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ZOS_Billadmin@solshark
If you've not done so, you will need to open a ticket up with customer support so they can look into the purchase and check on your game entitlements.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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solsharkSoul ShrivenJust did, thx. The time I wrote this post for some reason support portal wasn't working for me.
Ticket 200513-0064220 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0