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BE3 Drops?

  • Verbal_Earthworm
    Verbal_Earthworm
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    I got no email or ticket response.

    Should I be concerned?
  • elvenmad
    elvenmad
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    My ticket got closed without any response, then got an e-mail for a survey of my customer service experience.......LOL

    Seems to me like they have no idea at all what there doing and its turning into a right mess of their own doing. I hope they are taking note before they attempt to do anymore community events because this as been a shambles.

    < PC - EU >
  • Delpi
    Delpi
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    There will be a storm tomorrow...
    "I used to be an adventurer like you. Then I took an arrow in the knee..."
  • elvenmad
    elvenmad
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    This seems to be the new auto reply, just got it today after apparently my ticket was closed as resolved?

    Hello again,

    First, allow me to deeply apologize for this delayed response! We have had an influx of tickets, so we have been rather busy lately.

    I'll be sending this ticket to another team to assist you in this matter. Please understand we cannot guarantee when you may receive a response, but we thank you for your patience while we investigate!


    Thank you for your continued interest and support!

    Warm Regards,

    The Elder Scrolls Online Team



    Maybe, just maybe there would be a reduction in players submitting tickets if there had been a response from CM's on the forums, anything would have been better than just total silence.

    Edited by elvenmad on June 18, 2019 5:49PM
    < PC - EU >
  • deadsheepb14_ESO
    deadsheepb14_ESO
    ✭✭✭
    Delpi wrote: »
    There will be a storm tomorrow...
    Indeed. B)

    https://youtu.be/Cv87NJ2xX0k?t=26
  • Path
    Path
    ✭✭✭✭✭
    I got no email or ticket response.

    Should I be concerned?

    Same.
    Fairy Tales Really Do Come True...Kinda.
  • iLLcrime
    iLLcrime
    ✭✭✭✭
    Another day, no response and no items. Ticket is still open and awaiting an agent...
    I put on my robe and wizard hat
  • Sieggo11
    Sieggo11
    Soul Shriven
    I suspect I'm out of luck, but I'll post this query regardless. The criteria to receive the E3 rewards was unclear. One site I read said to watch the Twitch presentation after linking my Bethesda acct to Twitch, while another told me to link my ESO acct to Twitch. I've since linked my ESO acct, but it's likely too late. I've read some older forum posts on previous rewards and saw the same confusion repeated.

    Any chance on still getting the E3 rewards?
  • elvenmad
    elvenmad
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    Sieggo11 wrote: »
    I suspect I'm out of luck, but I'll post this query regardless. The criteria to receive the E3 rewards was unclear. One site I read said to watch the Twitch presentation after linking my Bethesda acct to Twitch, while another told me to link my ESO acct to Twitch. I've since linked my ESO acct, but it's likely too late. I've read some older forum posts on previous rewards and saw the same confusion repeated.

    Any chance on still getting the E3 rewards?

    This was the original news post of the event:

    https://www.elderscrollsonline.com/en-us/news/post/56409

    the paragraph : "To earn your rewards for PC/Mac, simply watch the stream while logged in to your linked Twitch account. Reward delivery starts the morning of June 10, and continues for several hours after that" which has the words "linked Twitch account" as a clickable link, which takes you to:

    https://help.elderscrollsonline.com/app/answers/detail/a_id/41809?_ga=2.205781075.1531813138.1560693465-494564729.1558353409 which is the "HOW DO I LINK MY ESO ACCOUNT TO TWITCH" page

    So in their own post it clearly shows all you need to do is watch with a linked ESO account.

    Edited by elvenmad on June 18, 2019 8:36PM
    < PC - EU >
  • Eva13
    Eva13
    ✭✭✭
    Lol:) In fact, I've got my twitch account linked with and with my eso and with bethesda accounts, but it's still not enough:)

  • neurp
    neurp
    I did the same @Eva13
  • Delsanab14_ESO
    Delsanab14_ESO
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    Their FAQ says by the 19th. So I'll wait for the 19th.
    Account: @Delsana
    FREE CRAFTING (NA PC) SIDENOTE: Hel'phaer is a Grand Master Crafter with almost every motif (excluding Buoyant, Meridian, Coldsnap, Grim Harlequin, Tsaesci, Pellitine, and Elder Argonian because can't afford it) and will craft attractive quality and visually appealing training gear or combat sets for those interested. FREE gear for players below CP 160 (equivalent level of 210), and paid gear in some form from those CP 160 or higher.
  • elvenmad
    elvenmad
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    Their FAQ says by the 19th. So I'll wait for the 19th.

    It said 10th for PC/MAC (which was then changed to delivered by 12th) and 19th for Console.

    Its 19th now, so let's see what happens.
    Delivery for many PC users already a week late and counting, Console users should be getting theirs today.


    Edited by elvenmad on June 18, 2019 11:07PM
    < PC - EU >
  • Comixfan
    Comixfan
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    Just logged in to Xbox and no mount/crates received yet.
  • Muanthuun
    Muanthuun
    ✭✭✭
    Comixfan wrote: »
    Just logged in to Xbox and no mount/crates received yet.

    Welcome to the no crate club!!
  • ottobaht
    ottobaht
    Soul Shriven
    Comixfan wrote: »
    Just logged in to Xbox and no mount/crates received yet.

    I assume the console ones are going to be happening during the scheduled patch maintenance. I mean, I don't think its a coincidence that they said console players will receive theirs on the 19th and they also have a maintenance scheduled for today. Your maintenance doesn't even start until an hour and fifteen minutes from now.
  • TimeViewer
    TimeViewer
    ✭✭✭✭
    PC here and still haven't received the mount and crates, sent in a ticket, no response. I watched beginning to end, I am linked, I've received crates in the past. I do get that there were a quarter million people watching and that's a lot of accounts to verify but there are still quite a few of us who haven't gotten them.
  • Comixfan
    Comixfan
    ✭✭✭
    ottobaht wrote: »
    Comixfan wrote: »
    Just logged in to Xbox and no mount/crates received yet.

    I assume the console ones are going to be happening during the scheduled patch maintenance. I mean, I don't think its a coincidence that they said console players will receive theirs on the 19th and they also have a maintenance scheduled for today. Your maintenance doesn't even start until an hour and fifteen minutes from now.

    The two things don't necessarily need to be related.

    The mount and crates already exist in game so it's not like they need to be patched in.

    Plus didn't they say console would receive their rewards by the 19th, not specifically on the 19th?
    Edited by Comixfan on June 19, 2019 10:45AM
  • anadandy
    anadandy
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    ✭✭
    I got an update to my ticket that it's been escalated. So there's something.
  • Reistr_the_Unbroken
    Reistr_the_Unbroken
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    Comixfan wrote: »
    ottobaht wrote: »
    Comixfan wrote: »
    Just logged in to Xbox and no mount/crates received yet.

    I assume the console ones are going to be happening during the scheduled patch maintenance. I mean, I don't think its a coincidence that they said console players will receive theirs on the 19th and they also have a maintenance scheduled for today. Your maintenance doesn't even start until an hour and fifteen minutes from now.

    The two things don't necessarily need to be related.

    The mount and crates already exist in game so it's not like they need to be patched in.

    Plus didn't they say console would receive their rewards by the 19th, not specifically on the 19th?

    As a console user, I’ve been looking daily and still nothing, so I doubt it said by the 19th when I actually read the post.
  • elvenmad
    elvenmad
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    https://www.elderscrollsonline.com/en-us/news/post/56409

    "If you are on console, you can earn your rewards by logging into the game on Sunday, June 9, between 3:00PM EDT and 11:00PM EDT and killing a single monster. You will receive your rewards by June 19"
    < PC - EU >
  • sedi
    sedi
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    It’s the 19th so does anyone on console have the rewards yet?
  • rotaugen454
    rotaugen454
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    ✭✭✭✭✭
    I just got mine.

    PC/NA
    "Get off my lawn!"
  • elvenmad
    elvenmad
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    I just got mine.

    PC/NA

    Thanks, nice to know there still going out.
    < PC - EU >
  • ottobaht
    ottobaht
    Soul Shriven
    Will confirm that I just received my rewards. Just to clarify, I had put in a ticket, responded to the first automated response, and received a response to that escalating my ticket.

    PC/NA

    Hope everyone else gets their issue taken care of properly!
  • Salty_Aftertaste
    Salty_Aftertaste
    Soul Shriven
    ottobaht wrote: »
    Will confirm that I just received my rewards. Just to clarify, I had put in a ticket, responded to the first automated response, and received a response to that escalating my ticket.

    PC/NA

    Hope everyone else gets their issue taken care of properly!

    Same here I just got the emails and logged in to confirm that the items are there as well. I'll close ticket now
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    sedi wrote: »
    It’s the 19th so does anyone on console have the rewards yet?

    You should receive the Drop rewards for console as soon as you log in after today's maintenance (though note PS4 NA is still under maintenance).
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Wolfkeks
    Wolfkeks
    ✭✭✭✭✭
    Got the drops! Ticket worked :smile:
    "Sheggorath, you are the Skooma Cat, for what is crazier than a cat on skooma?" - Fadomai
    EU PC 2000+ CP professional mudballer and pie thrower
    Former Emperor, Grand Overlord, vAA hm, vHelRa hm, vSO hm, vMoL hm, vHoF hm, vAS+2, vCR+3, vSS hm, vKA, vRG, Flawless Conquerer, Spirit Slayer,God Slayer

    Guilds
    Alith Legion - Social - EP 🐉
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    The Coins (Rolling Coins, Flipping Coins, Shinning Coins) - Trading - AD 🦅
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    Casual Canines - Endgame PvE and PvP - DC 🦁
  • elvenmad
    elvenmad
    ✭✭✭✭✭
    sedi wrote: »
    It’s the 19th so does anyone on console have the rewards yet?

    You should receive the Drop rewards for console as soon as you log in after today's maintenance (though note PS4 NA is still under maintenance).

    What about PC EU ? still waiting here, only like 7 days late.
    < PC - EU >
  • clwinters
    clwinters
    I still haven't got my drops and I'm on PC. What is the problem or are you just going to ignore the problem? I've submitted 3 tickets with nothing but the automated response. Need some resolution here!!!
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