I am currently downloading ESO and encountering problems.
The download speed was varying between 20KB/s to 1MB/s at the beginning, but now it is stuck at 0KB/s. I am posting from the computer so I obviously have an internet connection.
Despite the 0KB/s download speed the percent complete of the download is rising. When it hit 0KB/s I was at 1% downloaded with 25GB to go but as I post this it has increased to 9% downloaded with a little less than before to go.
My options are limited as I am on my universities network. I am currently using the secure, ethernet connection option (there is also unsecure wifi and secure wifi) and their ISP is Time Warner Cable.