Great question, since I have never had this issue, but now also do. I have followed all suggested fixes in the 301 thread, but no luck. I have also noted that no one from Zenimax has bothered to respond. Nice.

An update (and a subtle bump): I have communicated with Zenimax Support and they have forwarded my log file to their technical department.

I have also come into contact with people who had Error 301 before, and they all tell me that I have to wait until the server will be restarted before I will be able to login. Guess I will have to wait until Tuesday after all. Too bad I lost my entire Sunday and Monday evening. Not that I don't have anything else to do, but it's minus two days from my subscription I couldn't play due to login errors

I had 301 last week. I did all the described solutions + a few others I found in the internet.

I could not play for 6 days. And I got no compensation in form of what ever.
Last week there were already hundreds of 301.

Finally I could play again after server restart last Friday for EU.

So yes, I guess you have to wait until that.

This was a bug introduced in 1.1.2. It is fixed in 1.1.3 patch notes. Zenimax haven't admitted the problem as, presumably, they don't want to mass refund game time as it's existed for well over a week now.

You can play on the other megaserver (US or EU). It is not a computer problem, and Zenimax know that as they've fixed it in next patch. Patch goes out Monday and Tuesday for each megaserver.

Every time there is a god damn Maintance on US servers we at EU get struck by errors, I'm quite sure they're all hosted on same provider hence stuff like mass errors on maintance day (for US) people at EU suffer. How about you already give us a freaking EU server? Obviously european money is not as shiny as US is, or are you scared of showing people real numbers? The fact that servers wouldn't be affordable at another part of the world- Pretty sure it's this else we'd have EU servers since start.

Now back to work and fix this damn issue, I'm really tired of getting hit by this crap every week when there is maintance on US.

I will tell you this, unless we get refund for days and days of not being able to play. I will cancel my sub, as I'm honestly tired of your rookie crap. Pays for 30 days and gets less than 20 days play time due mass errors, crashes. And don't even dare to blame it on our end because this is something I see alot at guild chat. You don't even want to know amount of swearing there goes when people get crashed constantly.

For info, this wasn't fixed in 1.1.3 patch notes in the end as they removed the fix.

Here's the latest from ZOS support; https://help.elderscrollsonline.com/app/answers/detail/a_id/3101

Ever since last night (6/3), I have been getting error 301 followed by login timeouts with my account. Today I was still getting the same error. So, for fun I tried logging in with my husbands account on my computer, and it logs in just fine. Grr.... Any ideas???

Another Confirmation its account bound.

I responded to customer support with the following:

I am UNABLE to login with my account / password on my PC… I receive error 301 or a Login timeout error.

I am ABLE to login with my son’s account / password on my PC without problems.

THEREFORE THE PROBLEM IS AN ACCOUNT PROBLEM AND NOT ON THE CLIENT SIDE.

I look forward to your prompt and speedy resolution of my issue.


At any rate I plan to speak with a supervisor within tech support regarding an account adjustment if this problem persists more then 24 hours.

As a guildmaster of a PVE/PVP guild trying to coordinate trials, I am effectively benched and forced to ride the sidelines and communicate with guildmates thru Mumble.

I'm so sad to see that at the end of this post there is no solution to this

This issue is on their end, I play both US and EU servers. US is fine for me right now but I get 301 on the EU. (Out of the blue)

I am actually happy I got hit with this before my sub rolled over. I will wait till unplayable issues like this are resolved before paying.

Add me to the "not able to login" list.

I have filed a ticket. Yes, they sent a canned response even though I stated explicitly that I could not log on with any computer I tried. My roommate can log onto his character just fine from my computer as well as his own computer.

So yes, it is a server side problem and not our computers!

Reset the servers daily please until you can solve this problem.

I have cancelled my subscription already (4 days remaining). If they fix the issue within the four days fine, but otherwise I'm am out of here.

There is NO WAY I will pay for a game that I cannot play. Sorry.

301 here also. Same with me, Edmund. Ive got 4 or 5 days left. If I cant log in by then, I'll try em again in a few months, or maybe just wait for ps4.

Please fix it... usually never get caught in this things... this is pretty much a first.... but still as alot others are suffering even more from it, it would be nice if it would be fixed.

Good service = happy customers

Man this game is never ending bad...

This totally sucks. 3 days downtime. An apology would be nicer than giving you a list of things to try that they already know isn't going to fix it. There's no attempt to fix it, just an attempt to make you think they're interested. This will be remembered.