Does Entropy Rising Get Special Treatment?

  • Vuron
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    Gisgo wrote: »
    Omg they are not given any special information/attention, got it?

    The DEVs are just speaking with them, as they are representing part of the playerbase.

    If they didnt, you would whine because they didnt.

    Give it up. It'seems quite obvious at this point that some people are just here to complain because a ZOS employee never called them personally to talk.

    We'really to the point in the thread where new posters are just rehashing old arguments that have already been answered and are too lazy to even bother reading the old posts before spouting off.

    We also keep getting the same argument about guilds getting super secret information without any examples of what that information might be.

  • Venithar
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    @Lynx7386‌ It's not a matter of if they said anything, it's the perception that they could have. Particularly since you said you were asked not to say anything outside your guild forum about what was talked about.

    The secrecy is what concerns people, as the overall community does not get to know what was said in these "off-hour" chats. I mean for all the larger community knows, these guilds could very well be saying things that the vast majority disagrees with, and without knowing what was actually said, we wouldn't have a clue or the ability to say otherwise.

    Vuron wrote: »
    We also keep getting the same argument about guilds getting super secret information without any examples of what that information might be.

    Hard to give an example when we don't get to see what they are talking about :)
    Edited by Venithar on June 14, 2014 2:21PM
  • Cogo
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    Cogo wrote: »
    snipped wall of text

    To break down and make what you said simpler:

    1/ You think everyone here who gives a negative opinion regardless of being constructive or not shouldn't be listened to.

    2/ You think people here shouldn't have the right to complain or ask more more information on changes, and that people here are only interested in getting/keeping their abilities buffed.

    3/ You think all feedback here is worthless and you feel guilds are the only ones that should give it.

    4/ Your fourth load of paragraphs are just another "if you don't like the way it is GTFO" kneejerk response.

    First of all, I will use this post to apologize for the harsh and aggressive way I posted my very big post. I should have posted it in a much better manner.

    The reasons for the additude does not matter, I should used another tone.

    I am sorry for the way I worded the post.

    Now...

    I want to correct your kinda good simple post of my view.

    1. I have never said anyone should not be listened to. I have said, and feel free to look at my previous post, or ask several users here who seen me, that I am 100% for free speech, no matter what your opinion is.

    My Concern was that constant nagging, without substance, in a negative way, from the same people, MIGHT make the DEVS listen less to this forum. I did not say or mean that's what I want. I WANT them to listen to us here.
    Don't scare them away! (Maybe I should just have said that?)

    2. I want as many people as possible to voice their opinions, whatever they are. But I have noticed that the way most common suggestion is to make something easier or buffed. And in most cases the user who suggests it, only focus on THEIR characters ability. This is not wrong, but we lack feedback on these forum about overall feedback.

    The vampire OOPS and the shield bash mistake are 2 good examples. They got fixed and works well now. If most ESO players was furious about these 2 fixes, then I have missed that information.

    3. I want all feedback from these forums to come through, but I am concerned about how much real feedback, whatever that may be, gets through, since these forums sometimes sadly gets off topic, needed to be modded for personal attacks or flaming nature.

    Its needed to get feedback about the game from as many different areas as possible.
    Communicating with guilds is ONE area to get feedback. I see no problem in getting information from certain guilds. But I do not believe that some guild will dictate what Zenimax will do.

    Both Everquest and WoW was in fact in contact with Fires of Heaven, who was one of the Elite guilds in both these games. Why not get feedback from such a guild?

    And just to say it to be clear: NO, I absolutely NOT think getting feedback from ONLY guilds. I am saying, or was trying to say, its important to get as much feedback from as many different areas as possible.

    4. If anyone got the impression that I in a very rude manner tells players to get out if they do not like the game, then my wording was terribly wrong.

    I do say that if someone is not happy playing ESO, why play? Why not go play a game you do like?

    I hope this answer was not to long. Tried my best to be as direct as I could.
    Edited by Cogo on June 14, 2014 2:28PM
    Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
    Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
    Guildsite: The Nephilim

    "I don't agree with what you are saying, but I'll defend to the death your right to say it"
    -Voltaire

    "My build? Improvise, overcome and adapt!"
  • Lynx7386
    Lynx7386
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    The players will just have to wait until the information becomes public knowledge.
    PS4 / NA
    M'asad - Khajiit Nightblade - Healer
    Pakhet - Khajiit Dragonknight - Tank
    Raksha - Khajiit Sorcerer - Stamina DPS
    Bastet - Khajiit Templar - Healer
    Leonin - Khajiit Warden - Tank
  • Venithar
    Venithar
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    Lynx7386 wrote: »
    The players will just have to wait until the information becomes public knowledge.

    And in the mean time, all those guilds get to have the information and use it how they will, leaving anyone not in those guilds out in the cold, regardless if said information gives you an advantage or not, it is actually very discouraging to people, as can be evidenced by this thread.

    @Gisgo‌ As for the special treatment said guilds may get, you should go back and read my first post in this thread.
  • ArRashid
    ArRashid
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    ACHOOOOOOOOOOOOOO

    sorry, allergic to ***..

    I love seeing phrase "most top guilds are concerned about the same issues as the average player" while "most top guilds" are elitists who care about a single damned thing - dps. And to achieve the maximum, they exploit everything that's left exploitable. That's definitely NOT AVERAGE.
    You want to tell me average player exploits animation canceling, infinite magicka and other things? They don't even know how.. and those who don't visit forums don't even know such things exist..

    Yet, exploits and OPness of (mostly) RESTO staff got DK (????) nerfed several times.. so I guess you're not exactly doing a good job giving Devs feedback...
    Edited by ArRashid on June 14, 2014 2:32PM
  • Lynx7386
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    I'll tell you what, I wont post any responses from our zenimax rep, but I can certainly post the questions we asked if that will help the rest of the community feel like these guilds have their best interests in mind.

    These are the topics we brought up, answers from zenimax have been omitted:

    Bag Space / Baggage: Inventory management is frustrating, especially for crafters

    Early endgame is light on other players in the same faction. Any thoughts on letting VR folks run dungeons together cross-factions?

    As a melee class, like a nightblade with a pure melee spec, a maximized stamina pool is required, but magicka abilities / class skills end up being gimped. Also, stamina for tanks and melee is needed for blocking and roll dodging and such, which takes a chunk of your resource away.

    There is a deficiency of healing classes, is there any plan to make soloing content as a healer more viable?

    Mounts - Will there be other types of mounts in the future?

    What are your plans to keep people playing the game long term? Is a lifetime membership possible?

    There have been botters in pvp, especially on bloodthorn and auriel’s bow.

    It seems like templars are lacking in resource management compared to other classes.

    Since you’re launching on consoles, are you planning on adding any controller support for pc?

    if you purchase ESO over multiple platforms, do you pay for seperate subscriptions or can you use one account for them all? Perhaps with seperate characters, but only one subscription fee?

    When will we start seeing buffs to the other classes as opposed to nerfing?

    are there any plans to add a small pvp system, like guild keeps outside of cyrodiil or a type of arena?

    You increased the xp in cyrodiil, and we have a lot of guys that would like to just level in cyrodiil, people want to be there all the time. Is there any chance that the xp in cyrodiil might be increased again?

    Are you going to be allowing us to craft jewelry? Any plans to let us improve jewelry through the crafting system?

    Any plans on adding additional models/art for crafted items past level 36? Currently everything keeps the same look after that level when crafting.

    Tooltips and interface information is very limited right now, especially regarding critical types. Are there plans to improve this?

    Is there a plan to add a preview system for armor?

    Are there any plans for improvements to the guild store and searching system? There’s addons to allow a word search, is there any possibility of adding that into the game without addons?

    Have you thought about lowering the costs of repairs?

    Is there any intention to switch over from a guild store to an auction house at any point?

    Is there any chance of respec costs going down in the future?

    Will the guild name ever be added as a title or somehow visible to other players?

    Are there plans to add a character customization system?

    Are there plans to add guild cloaks or similar items?

    Any possibility to change the race of a character?

    Regarding guesting in the campaigns and pvp, something that creates an imbalance is groups of former emperors guesting into another campaign. Do you think that’s ok, or is that something that could be disabled when guesting?

    Is it possible we could look forward to having more than 4 ranks in the guild system?






    As you can see, almost every question we asked or topic we brought up is something that has been heavily discussed and debated on these forums.
    Edited by Lynx7386 on June 14, 2014 2:32PM
    PS4 / NA
    M'asad - Khajiit Nightblade - Healer
    Pakhet - Khajiit Dragonknight - Tank
    Raksha - Khajiit Sorcerer - Stamina DPS
    Bastet - Khajiit Templar - Healer
    Leonin - Khajiit Warden - Tank
  • veneficus
    veneficus
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    The problem I have with the company listening more to guilds like this one is that these players are not even close to representing the majority of players. The players in this guild are hardcore players who excel at min-maxing and optimizing every aspect of their play. Certainly they do not represent the vast bulk of the player base.

    Also I still stand by my statement that the vast majority of players play solo or duo at most. Hopefully the team will not forgot the bulk of its player base who are more casual and solo or duo players as it makes content in the future.
  • Gisgo
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    Venithar wrote: »
    @Gisgo‌ As for the special treatment said guilds may get, you should go back and read my first post in this thread.

    Ok look at this from a different perspective.

    What would you do as a DEV?
    a - do not speak with anyone
    b - speak with everyone (not really possible)
    c - speak with a sample of the playerbase

    Another perspective:
    I am a professional gardener: i design and make gardens from scratch.
    Whenever im called for a new job, the first thing i do is to ask my customer: "did you already have something in mind?".
    Does this mean i am going to do what he suggests? Hell no! If i did most of the gardens wouldnt survive the first summer.
    However, asking and understanding his opinion and needs is still a necessity.

    The DEVs are listening to part of the customers (not being possible to do otherwise) to understand what are their concerns.
    It doesnt mean they are going to do what suggested.
    In fact they dont, and maybe they should :p
    Edited by Gisgo on June 14, 2014 2:39PM
  • Tabbycat
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    I have a few in game friends who have this type of connection and I can tell you it is definitely not limited to ER. If I have a question, I ask. If they don't know, and they are curious too, they'll find out and let me know the answer. While I'd love to be able to chat with the devs myself (who wouldn't?), I'm perfectly happy to know that I have ways of finding out the things I want to know.
    Founder and Co-GM of The Psijic Order Guild (NA)
    0.016%
  • ArRashid
    ArRashid
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    Lynx7386 wrote: »
    I'll tell you what, I wont post any responses from our zenimax rep, but I can certainly post the questions we asked if that will help the rest of the community feel like these guilds have their best interests in mind.

    These are the topics we brought up, answers from zenimax have been omitted:

    Bag Space / Baggage: Inventory management is frustrating, especially for crafters

    Early endgame is light on other players in the same faction. Any thoughts on letting VR folks run dungeons together cross-factions?

    As a melee class, like a nightblade with a pure melee spec, a maximized stamina pool is required, but magicka abilities / class skills end up being gimped. Also, stamina for tanks and melee is needed for blocking and roll dodging and such, which takes a chunk of your resource away.

    There is a deficiency of healing classes, is there any plan to make soloing content as a healer more viable?

    Mounts - Will there be other types of mounts in the future?

    What are your plans to keep people playing the game long term? Is a lifetime membership possible?

    There have been botters in pvp, especially on bloodthorn and auriel’s bow.

    It seems like templars are lacking in resource management compared to other classes.

    Since you’re launching on consoles, are you planning on adding any controller support for pc?

    if you purchase ESO over multiple platforms, do you pay for seperate subscriptions or can you use one account for them all? Perhaps with seperate characters, but only one subscription fee?

    When will we start seeing buffs to the other classes as opposed to nerfing?

    are there any plans to add a small pvp system, like guild keeps outside of cyrodiil or a type of arena?

    You increased the xp in cyrodiil, and we have a lot of guys that would like to just level in cyrodiil, people want to be there all the time. Is there any chance that the xp in cyrodiil might be increased again?

    Are you going to be allowing us to craft jewelry? Any plans to let us improve jewelry through the crafting system?

    Any plans on adding additional models/art for crafted items past level 36? Currently everything keeps the same look after that level when crafting.

    Tooltips and interface information is very limited right now, especially regarding critical types. Are there plans to improve this?

    Is there a plan to add a preview system for armor?

    Are there any plans for improvements to the guild store and searching system? There’s addons to allow a word search, is there any possibility of adding that into the game without addons?

    Have you thought about lowering the costs of repairs?

    Is there any intention to switch over from a guild store to an auction house at any point?

    Is there any chance of respec costs going down in the future?

    Will the guild name ever be added as a title or somehow visible to other players?

    Are there plans to add a character customization system?

    Are there plans to add guild cloaks or similar items?

    Any possibility to change the race of a character?

    Regarding guesting in the campaigns and pvp, something that creates an imbalance is groups of former emperors guesting into another campaign. Do you think that’s ok, or is that something that could be disabled when guesting?

    Is it possible we could look forward to having more than 4 ranks in the guild system?






    As you can see, almost every question we asked or topic we brought up is something that has been heavily discussed and debated on these forums.

    Yes, we see... I guess you guys think it's fair for a single guild to be privileged with having such information while the general publics is getting ignored with the same questions here on forums...
  • Venithar
    Venithar
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    Tabbycat wrote: »
    I have a few in game friends who have this type of connection and I can tell you it is definitely not limited to ER. If I have a question, I ask. If they don't know, and they are curious too, they'll find out and let me know the answer. While I'd love to be able to chat with the devs myself (who wouldn't?), I'm perfectly happy to know that I have ways of finding out the things I want to know.

    Tabby, I believe the main thing people are complaining about though is exactly what you just stated. The "they'll find out the answer" part is understandably getting under people's skin. If they can get answers others can't, that looks a lot like favortism.

    A simple solution to this would be that when the ZOS reps have these off-hour conversations, that they simply post a transcript of the questions/answers as it would allow others to weigh in and have the same information. Which, btw, based on the questions Lynx posted, would go a long way to not having 500 threads asking the same question.
  • Lynx7386
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    Good things come to those who wait. Eventually everything that was discussed will show up in patch notes or ZOS posts on the forums here. I'd love to be able to share some of the answers we got, but I will not be responsible for our rep losing their job. These ZOS employees are going out of their way to try and help out the game and the community as a whole by speaking with samples of the player base, they're doing it off the clock and of their own volition, and they should not have to suffer repercussions just because your average forum poster is whiny and self entitled.
    PS4 / NA
    M'asad - Khajiit Nightblade - Healer
    Pakhet - Khajiit Dragonknight - Tank
    Raksha - Khajiit Sorcerer - Stamina DPS
    Bastet - Khajiit Templar - Healer
    Leonin - Khajiit Warden - Tank
  • Desdemonte
    Desdemonte
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    @ZOS_JessicaFolsom‌ there are some truly amazing ideas in this thread for dev/player communication and interaction. I've said it before and I'll say it again- it truly astounds me how poor the dev communication is in this game. It is currently hollow and superficial. I can't fathom the reasoning behind the apparent gag order ZOS has on its devs and PR folks. Communication is just so critical in customer satisfaction. I just can't see how ZOS thinks their current tactics are a healthy idea. I hope some of these brilliant posts here are taken to heart.

    On another topic- for the people upset about the guild name freezing thing for ER may not be as nefarious as everyone thinks. Some gaming communities actually trademark their name and by law they can take action if someone else tries to use it. I have only skimmed many of the wall of text posts, but I don't recall seeing an ER rep say this was the case though, which I would have thought they'd have jumped on ASAP. So who knows.....
  • Anath_Q
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    Lynx7386 wrote: »
    I'll tell you what, I wont post any responses from our zenimax rep, but I can certainly post the questions we asked if that will help the rest of the community feel like these guilds have their best interests in mind.

    These are the topics we brought up, answers from zenimax have been omitted:

    Bag Space / Baggage: Inventory management is frustrating, especially for crafters

    Early endgame is light on other players in the same faction. Any thoughts on letting VR folks run dungeons together cross-factions?

    As a melee class, like a nightblade with a pure melee spec, a maximized stamina pool is required, but magicka abilities / class skills end up being gimped. Also, stamina for tanks and melee is needed for blocking and roll dodging and such, which takes a chunk of your resource away.

    There is a deficiency of healing classes, is there any plan to make soloing content as a healer more viable?

    Mounts - Will there be other types of mounts in the future?

    What are your plans to keep people playing the game long term? Is a lifetime membership possible?

    There have been botters in pvp, especially on bloodthorn and auriel’s bow.

    It seems like templars are lacking in resource management compared to other classes.

    Since you’re launching on consoles, are you planning on adding any controller support for pc?

    if you purchase ESO over multiple platforms, do you pay for seperate subscriptions or can you use one account for them all? Perhaps with seperate characters, but only one subscription fee?

    When will we start seeing buffs to the other classes as opposed to nerfing?

    are there any plans to add a small pvp system, like guild keeps outside of cyrodiil or a type of arena?

    You increased the xp in cyrodiil, and we have a lot of guys that would like to just level in cyrodiil, people want to be there all the time. Is there any chance that the xp in cyrodiil might be increased again?

    Are you going to be allowing us to craft jewelry? Any plans to let us improve jewelry through the crafting system?

    Any plans on adding additional models/art for crafted items past level 36? Currently everything keeps the same look after that level when crafting.

    Tooltips and interface information is very limited right now, especially regarding critical types. Are there plans to improve this?

    Is there a plan to add a preview system for armor?

    Are there any plans for improvements to the guild store and searching system? There’s addons to allow a word search, is there any possibility of adding that into the game without addons?

    Have you thought about lowering the costs of repairs?

    Is there any intention to switch over from a guild store to an auction house at any point?

    Is there any chance of respec costs going down in the future?

    Will the guild name ever be added as a title or somehow visible to other players?

    Are there plans to add a character customization system?

    Are there plans to add guild cloaks or similar items?

    Any possibility to change the race of a character?

    Regarding guesting in the campaigns and pvp, something that creates an imbalance is groups of former emperors guesting into another campaign. Do you think that’s ok, or is that something that could be disabled when guesting?

    Is it possible we could look forward to having more than 4 ranks in the guild system?






    As you can see, almost every question we asked or topic we brought up is something that has been heavily discussed and debated on these forums.



    Perfectly valid posts regarding combat unresponsiveness, class imbalance, weapon/armor issues, pvp, the economy, etc., etc., etc. are submitted via these official forums. These posts are generally unacknowledged and left to fester.

    Your guild asks the questions and get acknowledged. Possibly, get answered.

    While the questions asked may represent some of the broader concerns of the community, the answers you received were given to you ONLY. That is the problem. The information given to your guild should be given to all, not held secret.
    | GM Cheesemongers of Nirn |
  • NakedSnake
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    veneficus wrote: »
    The problem I have with the company listening more to guilds like this one is that these players are not even close to representing the majority of players. The players in this guild are hardcore players who excel at min-maxing and optimizing every aspect of their play. Certainly they do not represent the vast bulk of the player base.

    Also I still stand by my statement that the vast majority of players play solo or duo at most. Hopefully the team will not forgot the bulk of its player base who are more casual and solo or duo players as it makes content in the future.

    You assume that casuals and solo players are not also min-maxers. The term casual should be used solely to represent time spent ingame and nothing else.
    The fact is that "min-maxers" are the only vote that matters because they are the ones who take the time to actually understand the mechanics of whatever game they play.
    Taking advise from someone with no knowledge of what they are advising on is utterly ridiculous. Would you let your butcher advise you on how to fix your television just because he has a television at home?
    Saying min-maxers are the devil and only care about toping DPS charts or some nonsense has always stemmed from ignorance and jealousy when infact min-maxers are the only one who care enough about the game to find out how it works.
    "Brilliant! Why is it that the people with the most ridiculous ideas are always the ones who are most certain of them?"
  • demonlkojipub19_ESO
    demonlkojipub19_ESO
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    Hi folks,

    Wanted to pop in here and offer some clarification. The Community Team does indeed participate in regular voice chats with some of our most active guilds. The guilds we're currently in regular talks with are a good mix of PvP, PvE, and casual. In addition to reading the forums and fansites, this helps us to better understand what the main issues are and their severity, where the best opportunities for improvement are, and identify what everyone wants more details on. More often than not, we hear the same things over and over (such as Templars, weapons skills/stamina builds, and heavy armor needing improvements and in some case fixes, changes needed to make PvP more rewarding, etc.)

    These talks do not replace or hold more value to us than what we read here on our official forums, and are often done in the late evening on our own time. It adds another layer of valuable insight, and gives us the opportunity to ask about things in-person that we need clarification or more details on.

    All that said, we are doing what we can, when we can, to get in here and answer your questions more often.

    I think it would be great if you could copy/paste the answer to questions/concerns found in third party locations here.

    Thanks.
    Edited by demonlkojipub19_ESO on June 14, 2014 3:46PM
  • Forztr
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    If they are willing to answer questions about the game then the QA should be posted on the OFFICIAL forums. If they won't allow that they shouldn't be answering them in the first place.

    This forum should be the go to place for info about ESO especially regarding information generated by ZOS employees. In fact I'd go as far to say that ZOS employees shouldn't be posting on 3rd party sites at all.
  • anakaki
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    Hi folks,

    Wanted to pop in here and offer some clarification. The Community Team does indeed participate in regular voice chats with some of our most active guilds. The guilds we're currently in regular talks with are a good mix of PvP, PvE, and casual. In addition to reading the forums and fansites, this helps us to better understand what the main issues are and their severity, where the best opportunities for improvement are, and identify what everyone wants more details on. More often than not, we hear the same things over and over (such as Templars, weapons skills/stamina builds, and heavy armor needing improvements and in some case fixes, changes needed to make PvP more rewarding, etc.)

    These talks do not replace or hold more value to us than what we read here on our official forums, and are often done in the late evening on our own time. It adds another layer of valuable insight, and gives us the opportunity to ask about things in-person that we need clarification or more details on.

    All that said, we are doing what we can, when we can, to get in here and answer your questions more often.

    Death Recap for Templars
    Have you tried rerolling to a Sorcerer or Dragonknight?
    Templars do more dps than DK's.
  • Sirlex
    Sirlex
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    Half of the people here are actually paying attention and get what's going on - the other half are just ignoring all fact and raging about nothing.

    People keep talking about how we have all this super secret information...guess what - the closest thing we get to "secret information" or even answers to questions is "yea we will look into that". Anytime we do manage to gleam some sort of insight on what might be going on, we openly tell everyone - how do you think the OP even knew to complain? We don't hide and covet any secret information - we actually do the exact opposite - we take any secretly OP things that YOU the players are using, and then we take them to ZoS to get them fixed.

    The people flipping out here are 100% making up BS to suit their own ends. You should all be thanking ZoS for working overtime for free - instead you are being a bunch of jerks. Then to top it off, you wonder why they don't want to talk to you...
  • Mystborn
    Mystborn
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    When I spoke with them we didn't really get any answers to anything - in fact Jess stated clearly at the start that it wasn't a Q&A session, it was a feedback session. We did get some responses like "we're aware of that" or "that's something we're working on" when we brought up issues.

    I think a lot of you have some serious misconceptions about what the "min max elitist evil ER" wants for the game and the feedback we give. We want Templars to be better, we want stamina/melee builds to be better, we want heavy armour to be better. The fact that many of us are "forced" to play caster builds that we would rather not in trials because of the imbalances in the game shouldn't be taken as evidence we support the imbalances, we just endure them and hope that they get fixed soon.

    I repeat again that the info the OP quoted us as being given was info we derived for ourselves through lengthy in game testing. The only info we got from ZoS was that when we reported that certain skills didn't obey the 15 ultimate limit they acknowledged the bug report, implicitly "confirming" our test data.

    Was knowledge that they confirmed the data we had already determined an advantage we had over other players? No, it wasn't. Was the knowledge we determined through our hours of testing an advantage we had over other players? Yeah, it could have been. The point being we obtained a potential advantage through hard work and testing and not through secret info from ZoS. Also, thanks to our lengthy testing and the feedback session bugs were identified and fixed.

    Also, I've seen posts blaming ER and these feedback sessions for a bunch of things so let me clarify - these sessions are a very recent thing and didn't occur until after the Craglorn patch, I think we've had 2 or 3 total.
  • Mablung
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    Sirlex wrote: »
    Half of the people here are actually paying attention and get what's going on - the other half are just ignoring all fact and raging about nothing.

    People keep talking about how we have all this super secret information...guess what - the closest thing we get to "secret information" or even answers to questions is "yea we will look into that". Anytime we do manage to gleam some sort of insight on what might be going on, we openly tell everyone - how do you think the OP even knew to complain? We don't hide and covet any secret information - we actually do the exact opposite - we take any secretly OP things that YOU the players are using, and then we take them to ZoS to get them fixed.

    The people flipping out here are 100% making up BS to suit their own ends. You should all be thanking ZoS for working overtime for free - instead you are being a bunch of jerks. Then to top it off, you wonder why they don't want to talk to you...

    You are completely missing the point. Everyone here even those 'flipping out' appreciate the work and knowledge ER shares. The problem is that it should not be you and your guild sharing the information, having what is perceived to be special access to developers or reps.

    ZOS should be posting whatever answers or information they give your guild or any other guild here on the official forums. I wouldn't even care if they made their official posts on your forums, I only care that the information is given from them to the community in some official form.

    Edited by Mablung on June 14, 2014 4:04PM
  • tordr86b16_ESO
    tordr86b16_ESO
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    stop this *** witch hunting
  • Quaesivi
    Quaesivi
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    Sirlex wrote: »
    Half of the people here are actually paying attention and get what's going on - the other half are just ignoring all fact and raging about nothing.

    People keep talking about how we have all this super secret information...guess what - the closest thing we get to "secret information" or even answers to questions is "yea we will look into that". Anytime we do manage to gleam some sort of insight on what might be going on, we openly tell everyone - how do you think the OP even knew to complain? We don't hide and covet any secret information - we actually do the exact opposite - we take any secretly OP things that YOU the players are using, and then we take them to ZoS to get them fixed.

    The people flipping out here are 100% making up BS to suit their own ends. You should all be thanking ZoS for working overtime for free - instead you are being a bunch of jerks. Then to top it off, you wonder why they don't want to talk to you...

    You openly tell, perhaps, but other people are also told not to tell, to hush, to keep it a secret from everyone else, you see the contradiction?

    And for ***** sake, you lot still don't see the point, you get some FRIGGING answers... even if its some vague-balooney, you get an answer.

    So yes, maybe we make up BS, maybe we are being jerks, sadly, the one responsible for that is not our parents (or lack of it) for our upbringing, but the deafening silence on the ZoS end. They only decide to talk to select few, then tell you guys not to say anything and here the rest of us, hoping for a miracle that would take this game out of the hell-hole it has been for long enough.

    I'd honestly rather them do nothing on their off-time but actually do something on their actual working time instead of... doing nothing.
  • tordr86b16_ESO
    tordr86b16_ESO
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    Aenthel wrote: »
    I'd honestly rather them do nothing on their off-time but actually do something on their actual working time instead of... doing nothing.

    wow, just... wow.
  • veneficus
    veneficus
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    From a research standpoint listening to one small segment of your population and basing decisions on what that segment says is utter folly. Sure it happens in the gaming industry but you certainly don't see most other professional businesses conducting market research in that manner.

    Coke and GM for example don't just survey or interview the most regular consumers of their product. That isn't how you grow your customer base. Instead these companies conduct research with every important customer segment so they can learn what works and how to grow their customer base.

    Anyone who thinks that hardcore guild players represent the opinions of most players is ignoring the fact that most players in MMOs do not fit into that group. A company who listens just to its most ardent, hard-core players while giving the impression they are not providing equal attention to other groups will have a hard time retaining their player base or growing it outside the already small, hard-core players to which they cater. This isn't rocket science; it is simply well-established rules for market research.
    Edited by veneficus on June 14, 2014 4:30PM
  • Quaesivi
    Quaesivi
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    Aenthel wrote: »
    I'd honestly rather them do nothing on their off-time but actually do something on their actual working time instead of... doing nothing.

    wow, just... wow.

    To not take it out of context, I meant communication wise.
  • Cogo
    Cogo
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    veneficus wrote: »
    From a research standpoint listening to one small segment of your population and basing decisions on what that segment says is utter folly. Sure it happens in the gaming industry but you certainly don't see most other professional businesses conducting market research in that manner.

    Coke and GM for example don't just survey or interview the most regular consumers of their product. That isn't how you grow your customer base. Instead these companies conduct research with every important customer segment so they can learn what works and how to grow their customer base.

    Anyone who thinks that hardcore guild players represent the opinions of most players is ignoring the fact that most players in MMOs do not fit into that group. A company who listens just to its most ardent, hard-core players while giving the impression they are not providing equal attention to other groups will have a hard time retaining their player base or growing it outside the already small, hard-core players to which they cater. This isn't rocket science; it is simply well-established rules for market research.

    I am still confused what makes anyone believe that Zenimax only listens to a few guilds?

    Zenimax must be doing research just like you describing.

    Have I missed a statement somewhere from Zenimax about stopping researching and let one or a few guilds do that job?
    Edited by Cogo on June 14, 2014 4:38PM
    Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
    Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
    Guildsite: The Nephilim

    "I don't agree with what you are saying, but I'll defend to the death your right to say it"
    -Voltaire

    "My build? Improvise, overcome and adapt!"
  • AinGeal
    AinGeal
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    limeli8 wrote: »
    limeli8 wrote: »
    As in real life you wouldn't ask a guy at a McDonnalds drive though for legal advise. In game you should also know what sort of game related credentials people have when they post about in game issues.

    Fair enough. Now, in your mind, what would qualify a person to discuss a skill, say one learned at level 40?

    Is it a person who grabbed that skill at 40 and morphed and used it till level VR12? Or only one who used it in trials, or only one who used it in dungeons? What about PvP?

    You are talking about experience, but who's type of experience is to be used as the basis for acceptance/rejection in order to be considered "worthy" of discussing a topic?
    Well i never said that people should be able to have an opinion but based on seeing what their in game accomplishments are one could more or less make a judgement call whether they really are likely to make a good point about a certain issue. Now that doesn't guarantee anything but statistically it should make it easier to actually acquire real info from these forums as apposed to emotional outbursts from people who hardly play the game and just use the forums to get attention.

    PS also so i could find these people in cyro, kill them in the most aggravating fashion and and t-bag them till the have a stroke in RL from raging so hard.

    PPS that stuff in PS was totaly a joke. Cause i'd never do something like that being a super nice person and all that! Honest!

    Simply put, in game achievements are not an accurate indication of authority. A fine example involves someone I've encountered about the in-game economy. They come from a background of playing the crafting and market system is various games where as I simply use them as I need them. By your standards, that other person would be the one to listen to.

    You would be wrong.

    In-game economies are an over simplified simulation of the real thing. I have the education, formal training, and experience with economies and markets that the other person does not. These are things you would not see based on my character's accomplishments. Yet it would leave me more qualified than someone who simply plays the game's market and crafting system and whose intent involves fattening their own wallet.
  • BadgerRider1
    BadgerRider1
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    Lynx7386 wrote: »
    The reason we were given is pretty simple... "Interviews" require permission from the company's PR department, and have a lot more rules that go along with them, including what information can be given.

    These are not official interviews, they're off-hours discussions between a ZOS representative and the players of a particular guild. The backlash from the PR department if any information was inadvertently 'slipped' in an unofficial and unsanctioned interview could cause the zenimax rep to lose his or her job.

    This matches my experience and is pretty normal for most all corporations. Part of the reason is control. Private discussions are outside of the control of the company, and never will the PR or more importantly, the legal department, be ok with having company business discussed outside of their control.

    Another reason is that no matter how many disclaimers are made, the person doing the discussion will be looked at, and is in fact (on the clock or off) an agent of the company. As such, certain statements may bind the company in such a way that puts them at risk.

    While the name will likely vary, every company has their own version of a policy governing business conduct and communication. I would highly suggest that any ZO employee read and be familiar with its requirements before communicating in any manner with anyone outside of the company.

    The specifics may vary from company to company, but I am quite sure that the bottom line remains constant from one to another, violations thereof are terminable.


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