I am having this problem but even worse, when I log out of the game my screen is going nuts and the only thing that will fix it is the shut my PC down and restart it. I have an ATI card and I am going to try and uninstall and reinstall the drivers and see if it will fix the problem.
My character is stuck at a weird refreshing loading screen and has been for around 12 hours. I submitted an in-game request.. but it has been a while. All I want is for you to kill me (I'll happily eat the repair costs) or move me somewhere outside of Cyrodiil. My mains name is Adosi Darano the v6 Nightblade on my account. I will be on an alt in the meantime. Thanks.
@BENJARVISFTW
Greetings Ben,
I believe Molag Bal might have a hand in this. He must be trying to delay your travels.
Keep in mind that if your graphics settings are too high, the area around you can take time loading and cause you to fall through stairs, bridges, and the world in general.
Please consider lowering your game settings to avoid repeating this issue.
Here are some tips that may prove useful should the matter arise again:
Open your map by pressing [M] and teleport yourself to a Wayshrine.
Type /reloadui, this should disenchant the area around you.
Type /stuck to be moved to a Wayshrine.
Please keep in mind this will cause your items to take damage so in order to avoid damaging your gear, please remove all equipped gear before attempting this step.
Teleport to a friend via the Contact list [O]. You can do this by right clicking on their name.
Should all else fail, you must do a soft reset. To perform a soft reset you must log out to your desktop, exit the ESO Launcher, and wait for 15 minutes before logging back in.
Should you remain in Molag Bal's clutches, respond to this email and we shall send some magical support.
Thank you for your patience and dedication! We are more than dedicated to improve your Elder Scrolls Online experiences
Warm Regards,
Rhonda
The Elder Scrolls Online Team
Eclipsewolf wrote: »I am having the same issue, left a sewer quest area in Deshaan and was hit with this bug. I had changed my video settings from dedicated full screen to windowed full screen before this happened.
Yep, that's the quest I was doing. I left the sewers and was hit with this.
GossiTheDog wrote: »
@ZOS_GinaBruno if you know the problem....why are you waiting? people are unable to login!
ZOS_GinaBruno wrote: »Hey guys! We're aware that this is happening, and are working on pinpointing the issue. Can you let us know exactly where you were when this happened, and your UserID? Thanks!
GossiTheDog wrote: »@ZOS_GinaBruno if you know the problem....why are you waiting? people are unable to login!
Knowing about a problem and being able to fix it are two different issues.
If you are stuck in Cyrodiil, log a support call and ask to be teleported out.
GossiTheDog wrote: »@ZOS_GinaBruno if you know the problem....why are you waiting? people are unable to login!
Knowing about a problem and being able to fix it are two different issues.
If you are stuck in Cyrodiil, log a support call and ask to be teleported out.
i was going to go with a sarcastic comment, but that would of been pointless so i'm going to say this, i have reported the issue this morning (BST, Not EST) i have done everything possible other than recode the damn thing myself... i would love for them to just move my toon, but i can't get a response to my reports via email. so i have to come here!
GossiTheDog wrote: »GossiTheDog wrote: »@ZOS_GinaBruno if you know the problem....why are you waiting? people are unable to login!
Knowing about a problem and being able to fix it are two different issues.
If you are stuck in Cyrodiil, log a support call and ask to be teleported out.
i was going to go with a sarcastic comment, but that would of been pointless so i'm going to say this, i have reported the issue this morning (BST, Not EST) i have done everything possible other than recode the damn thing myself... i would love for them to just move my toon, but i can't get a response to my reports via email. so i have to come here!
Okay.. Well, you have to wait. How did you report it, out of interest?
GossiTheDog wrote: »GossiTheDog wrote: »@ZOS_GinaBruno if you know the problem....why are you waiting? people are unable to login!
Knowing about a problem and being able to fix it are two different issues.
If you are stuck in Cyrodiil, log a support call and ask to be teleported out.
i was going to go with a sarcastic comment, but that would of been pointless so i'm going to say this, i have reported the issue this morning (BST, Not EST) i have done everything possible other than recode the damn thing myself... i would love for them to just move my toon, but i can't get a response to my reports via email. so i have to come here!
Okay.. Well, you have to wait. How did you report it, out of interest?
had to report via the support in the main page
GossiTheDog wrote: »GossiTheDog wrote: »GossiTheDog wrote: »@ZOS_GinaBruno if you know the problem....why are you waiting? people are unable to login!
Knowing about a problem and being able to fix it are two different issues.
If you are stuck in Cyrodiil, log a support call and ask to be teleported out.
i was going to go with a sarcastic comment, but that would of been pointless so i'm going to say this, i have reported the issue this morning (BST, Not EST) i have done everything possible other than recode the damn thing myself... i would love for them to just move my toon, but i can't get a response to my reports via email. so i have to come here!
Okay.. Well, you have to wait. How did you report it, out of interest?
had to report via the support in the main page
Okay, that should work. Did you get any email reply at all? Maybe you typed your address or they're going to spam?
GossiTheDog wrote: »GossiTheDog wrote: »GossiTheDog wrote: »@ZOS_GinaBruno if you know the problem....why are you waiting? people are unable to login!
Knowing about a problem and being able to fix it are two different issues.
If you are stuck in Cyrodiil, log a support call and ask to be teleported out.
i was going to go with a sarcastic comment, but that would of been pointless so i'm going to say this, i have reported the issue this morning (BST, Not EST) i have done everything possible other than recode the damn thing myself... i would love for them to just move my toon, but i can't get a response to my reports via email. so i have to come here!
Okay.. Well, you have to wait. How did you report it, out of interest?
had to report via the support in the main page
Okay, that should work. Did you get any email reply at all? Maybe you typed your address or they're going to spam?
No response at all, nothing in any spam or junk folders. seems i can't even get a response here either. and in 20 mins it will be 48 hours without being able to login...sigh
GossiTheDog wrote: »GossiTheDog wrote: »GossiTheDog wrote: »GossiTheDog wrote: »@ZOS_GinaBruno if you know the problem....why are you waiting? people are unable to login!
Knowing about a problem and being able to fix it are two different issues.
If you are stuck in Cyrodiil, log a support call and ask to be teleported out.
i was going to go with a sarcastic comment, but that would of been pointless so i'm going to say this, i have reported the issue this morning (BST, Not EST) i have done everything possible other than recode the damn thing myself... i would love for them to just move my toon, but i can't get a response to my reports via email. so i have to come here!
Okay.. Well, you have to wait. How did you report it, out of interest?
had to report via the support in the main page
Okay, that should work. Did you get any email reply at all? Maybe you typed your address or they're going to spam?
No response at all, nothing in any spam or junk folders. seems i can't even get a response here either. and in 20 mins it will be 48 hours without being able to login...sigh
48 hours? This patch hasn't been out 48 hours yet?
was having the same problem.simply e mail them and they will move you.the key is not to be rude and abuse them.or i wouldnt blame them for not even writing back