Maintenance for the week of July 27:
• [COMPLETE] NA megaservers for maintenance – July 27, 6:00AM EDT (10:00 UTC) - 11:00AM EDT (15:00 UTC)
• [COMPLETE] EU megaservers for maintenance – July 27, 10:00 UTC (6:00AM EDT) - 15:00 UTC (11:00AM EDT)
• [COMPLETE] NA megaservers for maintenance – July 27, 6:00AM EDT (10:00 UTC) - 11:00AM EDT (15:00 UTC)
• [COMPLETE] EU megaservers for maintenance – July 27, 10:00 UTC (6:00AM EDT) - 15:00 UTC (11:00AM EDT)
Customer support response time?
fizzybeef
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Is it normal for customer support to take forever to respond to tickets? I created a ticket over 3 weeks ago and have had no help or response at all, just the “waiting for agent”.
If a member of zos looks at this could they please look into ticket # 260213-000839
If a member of zos looks at this could they please look into ticket # 260213-000839
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