Maintenance for the week of July 20:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
Customer support response time?
Is it normal for customer support to take forever to respond to tickets? I created a ticket over 3 weeks ago and have had no help or response at all, just the “waiting for agent”.
If a member of zos looks at this could they please look into ticket # 260213-000839