Maintenance for the week of June 29:
• [IN PROGRESS] NA megaservers for patch maintenance – June 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [IN PROGRESS] EU megaservers for patch maintenance – June 29, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
Customer support response time?
Is it normal for customer support to take forever to respond to tickets? I created a ticket over 3 weeks ago and have had no help or response at all, just the “waiting for agent”.
If a member of zos looks at this could they please look into ticket # 260213-000839