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Account Wide Outfit Slots

  • AScarlato
    AScarlato
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    spartaxoxo wrote: »
    AScarlato wrote: »
    spartaxoxo wrote: »
    Unlikely.
    I bought Dark Brotherhood, Wrothgar, Thieves Guild and Greymoor, but they're going to be included in the base game soon. Should I expect a refund too?

    You still have access to those dlc. This isn't just a change in price, it's potentially the removal of a paid purchase. We don't know enough about this yet to make judgment but those two scenarios are not comparable. It's normal for stuff to go on sale or be reduced in price as time depreciates it's value. It's another for stuff to be discontinued.

    Was the limit previously over 10 slots per character? If not, then nothing was lost.

    Making things cheaper/more accessible is always a nice thing. Even if it makes past purchases feel wasteful. Much like anything later going on sale or given away for free.

    What someone paid for was accessing all of those slots before this change. They got what they paid for, even if now it kind of feels bad that so much was spent that now does not have future value.

    It is lost because it's a slot I paid real money for that was over the limit that I was not informed of at time of purchase. If I purchased 13 slots and now I have 10 slots, that's 3 slots that I spent money on for nothing.

    Because it simply was not an offering at the time of your purchase. At some point they need to move forward, not go back potentially years of purchases. If they had to refund many purchases over the past X years they would not give us this new QoL at all.

    Just to clarify, did you have 13 slots on one character? Or 10 and 3? If it was 10 and 3, you benefit as now you have 10 and 10. I honestly never bought more than 4 outfit slots on any one character so I do not know how this works.
    Edited by AScarlato on January 12, 2026 5:31PM
  • spartaxoxo
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    AScarlato wrote: »
    spartaxoxo wrote: »
    AScarlato wrote: »
    spartaxoxo wrote: »
    Unlikely.
    I bought Dark Brotherhood, Wrothgar, Thieves Guild and Greymoor, but they're going to be included in the base game soon. Should I expect a refund too?

    You still have access to those dlc. This isn't just a change in price, it's potentially the removal of a paid purchase. We don't know enough about this yet to make judgment but those two scenarios are not comparable. It's normal for stuff to go on sale or be reduced in price as time depreciates it's value. It's another for stuff to be discontinued.

    Was the limit previously over 10 slots per character? If not, then nothing was lost.

    Making things cheaper/more accessible is always a nice thing. Even if it makes past purchases feel wasteful. Much like anything later going on sale or given away for free.

    What someone paid for was accessing all of those slots before this change. They got what they paid for, even if now it kind of feels bad that so much was spent that now does not have future value.

    It is lost because it's a slot I paid real money for that was over the limit that I was not informed of at time of purchase. If I purchased 13 slots and now I have 10 slots, that's 3 slots that I spent money on for nothing.

    Because it simply was not an offering at the time of your purchase. At some point they need to move forward, not go back potentially years of purchases. If they had to refund many purchases over the past X years they would not give us this new QoL at all.

    They haven't even said what they're doing for this situation but they actually are planning something for people in this position.
  • ArchangelIsraphel
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    spartaxoxo wrote: »
    Yeah. I have more than 10 slots and I'm not happy about this. I had not maxed them out on any characters and I am happy that they will have access to it. But I'm not happy that ones in excess of 10 that I bought are essentially worthless now

    Same. I have the maxed 10 on my pvp main and 3-4 on some favored alts. While I'm quite happy that I'll be able to access all 10 across my entire account now, which is a huge upgrade and a net benefit (I suppose you could say I've gained more slots than I've lost, in truth) I was hoping that we'd end up with more than 10 on each character. Perhaps not the full 200 per character, but maybe something like 20.
    PC l NA
    Legends never die
    They're written down in eternity
    But you'll never see the price it costs
    The scars collected all their lives
    When everything's lost, they pick up their hearts and avenge defeat
    Before it all starts, they suffer through harm just to touch a dream
    Oh, pick yourself up, 'cause
    Legends never die
  • salander7
    salander7
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    spartaxoxo wrote: »
    Unlikely.
    I bought Dark Brotherhood, Wrothgar, Thieves Guild and Greymoor, but they're going to be included in the base game soon. Should I expect a refund too?

    You still have access to those dlc.[...]
    And afaik, you will still have 10 slots per char. It's not like you have 10 slots and you need to split them between your chars. Is that if you bought... idk 15 tokens total for 3 chars (9-3-3), all will have 10 slots each in the future. Total amount of outfits you can save would be 3charsx10slots each=30 in this case.
    Sure, you paid for 6 slots that you wouldn't need to pay for after this change, but it's the same with the DLCs.
    Edit: clarification.
    Edited by salander7 on January 12, 2026 5:35PM
    This text used to said "Main: Dragonknight Tank". Way before subclassing, my raid leaders made sure I had many identity crises on both roles and classes. I tonked. Or dodoed. Or healed. Updating accordingly.

    Main: Stuff-doer on a wizardry game. Still enjoying it.

    Sent from my Timbermoth Mammoth using Esotalk.
  • lillybit
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    There's a big difference between this and an old DLC going base game. Thieves Guild costs 2k crowns max and has been available for years with lots of access with ESO+ and free trials for those without. It's accepted that old content has a chance of being given away.

    I've got all 10 slots on my main as well as others scattered over my other characters. They cost 1.5k each. My 6 or 7 extras cost 10k and that's a drop in the ocean compared to how many some people have spent.

    Don't get me wrong, it's great they'll be account wide but it should have been that way from the start. Making this change now and in this way leaves a bad taste tbh
    PS4 EU
  • AScarlato
    AScarlato
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    I definitely agree it should always have been like this. It always felt extra greedy they were so expensive and per-character.

    I definitely understand the frustration felt by those who purchased more than 10. I just disagree that you lost anything as this change is a net benefit for your account.

    Even in the most extreme case of someone having 10 slots on 20 characters - which I imagine is an extreme, extreme minority of the playerbase, you at least now have the freedom to delete alts and make new ones and still have 10 slots off the bat.
    Edited by AScarlato on January 12, 2026 5:42PM
  • Orbital78
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    I can't wait for this, I only unlocked a couple slots on my favorite toons. Time to increase my Argonian FPS.
  • lillybit
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    AScarlato wrote: »
    I definitely agree it should always have been like this. It always felt extra greedy they were so expensive and per-character.

    I definitely understand the frustration felt by those who purchased more than 10. I just disagree that you lost anything as this change is a net benefit for your account.

    Even in the most extreme case of someone having 10 slots on 20 characters - which I imagine is an extreme, extreme minority of the playerbase, you at least now have the freedom to delete alts and make new ones and still have 10 slots off the bat.

    Actual money is what you lose. Making people pay significantly more to get less isn't a good business model
    PS4 EU
  • ArchangelIsraphel
    ArchangelIsraphel
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    AScarlato wrote: »
    I definitely agree it should always have been like this. It always felt extra greedy they were so expensive and per-character.

    I definitely understand the frustration felt by those who purchased more than 10. I just disagree that you lost anything as this change is a net benefit for your account.

    Even in the most extreme case of someone having 10 slots on 20 characters - which I imagine is an extreme, extreme minority of the playerbase, you at least now have the freedom to delete alts and make new ones and still have 10 slots off the bat.

    I mean, not really. You'd still lose armory slots if you deleted an alt. If you had armory slots on them, that is.
    Edited by ArchangelIsraphel on January 12, 2026 6:05PM
    PC l NA
    Legends never die
    They're written down in eternity
    But you'll never see the price it costs
    The scars collected all their lives
    When everything's lost, they pick up their hearts and avenge defeat
    Before it all starts, they suffer through harm just to touch a dream
    Oh, pick yourself up, 'cause
    Legends never die
  • AScarlato
    AScarlato
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    AScarlato wrote: »
    I definitely agree it should always have been like this. It always felt extra greedy they were so expensive and per-character.

    I definitely understand the frustration felt by those who purchased more than 10. I just disagree that you lost anything as this change is a net benefit for your account.

    Even in the most extreme case of someone having 10 slots on 20 characters - which I imagine is an extreme, extreme minority of the playerbase, you at least now have the freedom to delete alts and make new ones and still have 10 slots off the bat.

    I mean, not really. You'd still lose armory slots if you deleted an alt. If you had armory slots on them, that is.

    Well maybe they can look at that too. Eitehr way this is still a net positive for account flexibility over the old system.
  • Orbital78
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    AScarlato wrote: »
    I definitely agree it should always have been like this. It always felt extra greedy they were so expensive and per-character.

    I definitely understand the frustration felt by those who purchased more than 10. I just disagree that you lost anything as this change is a net benefit for your account.

    Even in the most extreme case of someone having 10 slots on 20 characters - which I imagine is an extreme, extreme minority of the playerbase, you at least now have the freedom to delete alts and make new ones and still have 10 slots off the bat.

    I mean, not really. You'd still lose armory slots if you deleted an alt. If you had armory slots on them, that is.

    Updating armory slots to account wide was not ruled out in today's Livestream. :* I might actually use the armory system more if they did.
    Edited by Orbital78 on January 12, 2026 6:11PM
  • ArchangelIsraphel
    ArchangelIsraphel
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    Orbital78 wrote: »
    AScarlato wrote: »
    I definitely agree it should always have been like this. It always felt extra greedy they were so expensive and per-character.

    I definitely understand the frustration felt by those who purchased more than 10. I just disagree that you lost anything as this change is a net benefit for your account.

    Even in the most extreme case of someone having 10 slots on 20 characters - which I imagine is an extreme, extreme minority of the playerbase, you at least now have the freedom to delete alts and make new ones and still have 10 slots off the bat.

    I mean, not really. You'd still lose armory slots if you deleted an alt. If you had armory slots on them, that is.

    Updating armory slots to account wide was not ruled out in today's Livestream. :* I might actually use the armory system more if they did.

    That would be really nice! Unfortunately I missed the stream today. I'll have to watch.
    PC l NA
    Legends never die
    They're written down in eternity
    But you'll never see the price it costs
    The scars collected all their lives
    When everything's lost, they pick up their hearts and avenge defeat
    Before it all starts, they suffer through harm just to touch a dream
    Oh, pick yourself up, 'cause
    Legends never die
  • spartaxoxo
    spartaxoxo
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    Orbital78 wrote: »
    AScarlato wrote: »
    I definitely agree it should always have been like this. It always felt extra greedy they were so expensive and per-character.

    I definitely understand the frustration felt by those who purchased more than 10. I just disagree that you lost anything as this change is a net benefit for your account.

    Even in the most extreme case of someone having 10 slots on 20 characters - which I imagine is an extreme, extreme minority of the playerbase, you at least now have the freedom to delete alts and make new ones and still have 10 slots off the bat.

    I mean, not really. You'd still lose armory slots if you deleted an alt. If you had armory slots on them, that is.

    Updating armory slots to account wide was not ruled out in today's Livestream. :* I might actually use the armory system more if they did.

    That would be really nice! Unfortunately I missed the stream today. I'll have to watch.

    It's something the user improvement lead, Kira, wants to do but it's not something currently approved/in the works.
  • Elvenheart
    Elvenheart
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    spartaxoxo wrote: »
    AScarlato wrote: »
    spartaxoxo wrote: »
    Unlikely.
    I bought Dark Brotherhood, Wrothgar, Thieves Guild and Greymoor, but they're going to be included in the base game soon. Should I expect a refund too?

    You still have access to those dlc. This isn't just a change in price, it's potentially the removal of a paid purchase. We don't know enough about this yet to make judgment but those two scenarios are not comparable. It's normal for stuff to go on sale or be reduced in price as time depreciates it's value. It's another for stuff to be discontinued.

    Was the limit previously over 10 slots per character? If not, then nothing was lost.

    Making things cheaper/more accessible is always a nice thing. Even if it makes past purchases feel wasteful. Much like anything later going on sale or given away for free.

    What someone paid for was accessing all of those slots before this change. They got what they paid for, even if now it kind of feels bad that so much was spent that now does not have future value.

    It is lost because it's a slot I paid real money for that was over the limit that I was not informed of at time of purchase. If I purchased 13 slots and now I have 10 slots, that's 3 slots that I spent money on for nothing.

    I totally sympathize and feel bad for people who over the years have bought more slots than 10. I really do hope in those cases that ZOS does something to help offset this.

    But I’m still very glad they have made these slots account-wide finally. I’ve bought a few slots over the years just when I felt I had to for a character concept to have different outfits, but I doubt that I have bought 10 total just because they were only character-wide - I’m going to look tonight. And every time I’ve bought one I’ve hated that they were not account-wide and I just felt like I was wasting my money. Now that they are account-wide, any that I am missing I will buy and not feel like it’s wasteful, and going forward it will be wonderful that every new character I create will start off with 10 outfit slots right off the bat!
  • ArchangelIsraphel
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    Heads up for PTS users- if you don't see the slots account wide at first, you have to log onto each character that has them for the data to go account wide. I needed to log in on my PVP main to see his 10 slots on other characters.
    Edited by ArchangelIsraphel on January 12, 2026 10:11PM
    PC l NA
    Legends never die
    They're written down in eternity
    But you'll never see the price it costs
    The scars collected all their lives
    When everything's lost, they pick up their hearts and avenge defeat
    Before it all starts, they suffer through harm just to touch a dream
    Oh, pick yourself up, 'cause
    Legends never die
  • AScarlato
    AScarlato
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    Heads up for PTS users- if you don't see the slots account wide at first, you have to log onto each character that has them for the data to go account wide. I needed to log in on my PVP main to see his 10 slots on other characters.

    Welp, that answers my question about slots I purchased on characters I later deleted.
  • spartaxoxo
    spartaxoxo
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    Elvenheart wrote: »
    spartaxoxo wrote: »
    AScarlato wrote: »
    spartaxoxo wrote: »
    Unlikely.
    I bought Dark Brotherhood, Wrothgar, Thieves Guild and Greymoor, but they're going to be included in the base game soon. Should I expect a refund too?

    You still have access to those dlc. This isn't just a change in price, it's potentially the removal of a paid purchase. We don't know enough about this yet to make judgment but those two scenarios are not comparable. It's normal for stuff to go on sale or be reduced in price as time depreciates it's value. It's another for stuff to be discontinued.

    Was the limit previously over 10 slots per character? If not, then nothing was lost.

    Making things cheaper/more accessible is always a nice thing. Even if it makes past purchases feel wasteful. Much like anything later going on sale or given away for free.

    What someone paid for was accessing all of those slots before this change. They got what they paid for, even if now it kind of feels bad that so much was spent that now does not have future value.

    It is lost because it's a slot I paid real money for that was over the limit that I was not informed of at time of purchase. If I purchased 13 slots and now I have 10 slots, that's 3 slots that I spent money on for nothing.

    I totally sympathize and feel bad for people who over the years have bought more slots than 10. I really do hope in those cases that ZOS does something to help offset this.

    But I’m still very glad they have made these slots account-wide finally. I’ve bought a few slots over the years just when I felt I had to for a character concept to have different outfits, but I doubt that I have bought 10 total just because they were only character-wide - I’m going to look tonight. And every time I’ve bought one I’ve hated that they were not account-wide and I just felt like I was wasting my money. Now that they are account-wide, any that I am missing I will buy and not feel like it’s wasteful, and going forward it will be wonderful that every new character I create will start off with 10 outfit slots right off the bat!

    Oh. I'm glad they're going account wide too. I think it's a net positive. I just wish they had already decided what they're going to do about this situation.
  • silky_soft
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    Should of been account wide from the start. I bought one thinking they were right at the start. Only to realise they weren't account wide and sending feedback to never purchase again.

    I think it's different to content becoming free because it's a luxury convenient addon. People that go over what ever cumulative limit they set should get the crowns refunded.
    This recent update has made me sad. Sad for the game. Sad for the community. Sad to pay whatever it is now. I want the previous eso back.
  • ArchangelIsraphel
    ArchangelIsraphel
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    silky_soft wrote: »
    Should of been account wide from the start. I bought one thinking they were right at the start. Only to realise they weren't account wide and sending feedback to never purchase again.

    I think it's different to content becoming free because it's a luxury convenient addon. People that go over what ever cumulative limit they set should get the crowns refunded.

    I think a crown refund might be a bit difficult to implement, but I wouldn't say no to a chunk of seals of endeavor or trade bars. I think the crux lies in gathering information on which accounts have slots and where, since that data is going to be really different for each account. They might have to do some kind of blanket compensation where anyone who has a slot over 10 before x time gets y reward.

    Though I will say I'm less annoyed than I thought I'd be after going on the PTS, because having new characters immediately equipped with my existing slots is such a boon.

    I also think they should immediately disable the sale of the slots on the live server if they haven't already done so, to prevent this from happening to anyone else prior to the launch of the update. (Have they done something about that already? I don't know. Someone correct me if I'm wrong, please.) While it might be temporarily inconvenient for the company financially, I'm sure they'd make up for it because the purchase of slots will rise.
    PC l NA
    Legends never die
    They're written down in eternity
    But you'll never see the price it costs
    The scars collected all their lives
    When everything's lost, they pick up their hearts and avenge defeat
    Before it all starts, they suffer through harm just to touch a dream
    Oh, pick yourself up, 'cause
    Legends never die
  • Vulkunne
    Vulkunne
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    CoronHR wrote: »
    it might be wishful thinking, but maybe they'll refund crowns for players who purchased more than 10 outfit slots

    YESSS!!!!!!

    Dew it. :D
    "Today Victory is mine. Long Live the Empire." - Grand Admiral Vulkunne
  • Elvenheart
    Elvenheart
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    spartaxoxo wrote: »
    Elvenheart wrote: »
    spartaxoxo wrote: »
    AScarlato wrote: »
    spartaxoxo wrote: »
    Unlikely.
    I bought Dark Brotherhood, Wrothgar, Thieves Guild and Greymoor, but they're going to be included in the base game soon. Should I expect a refund too?

    You still have access to those dlc. This isn't just a change in price, it's potentially the removal of a paid purchase. We don't know enough about this yet to make judgment but those two scenarios are not comparable. It's normal for stuff to go on sale or be reduced in price as time depreciates it's value. It's another for stuff to be discontinued.

    Was the limit previously over 10 slots per character? If not, then nothing was lost.

    Making things cheaper/more accessible is always a nice thing. Even if it makes past purchases feel wasteful. Much like anything later going on sale or given away for free.

    What someone paid for was accessing all of those slots before this change. They got what they paid for, even if now it kind of feels bad that so much was spent that now does not have future value.

    It is lost because it's a slot I paid real money for that was over the limit that I was not informed of at time of purchase. If I purchased 13 slots and now I have 10 slots, that's 3 slots that I spent money on for nothing.

    I totally sympathize and feel bad for people who over the years have bought more slots than 10. I really do hope in those cases that ZOS does something to help offset this.

    But I’m still very glad they have made these slots account-wide finally. I’ve bought a few slots over the years just when I felt I had to for a character concept to have different outfits, but I doubt that I have bought 10 total just because they were only character-wide - I’m going to look tonight. And every time I’ve bought one I’ve hated that they were not account-wide and I just felt like I was wasting my money. Now that they are account-wide, any that I am missing I will buy and not feel like it’s wasteful, and going forward it will be wonderful that every new character I create will start off with 10 outfit slots right off the bat!

    Oh. I'm glad they're going account wide too. I think it's a net positive. I just wish they had already decided what they're going to do about this situation.

    Well, tonight I was shocked to discover that over the course of years and 12 characters, I’ve purchased a total of 14-15 slots or so (along the way I lost count and didn’t want to start over). I would’ve bet money and lost that I was at 10 or less. 🤪
  • tomofhyrule
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    The retrofitting of this is just weird to me, honestly.

    Don't get me wrong, I like having them account-wide instead of purchasing one per character. It was kinda weird for them to be that expensive for only one character.
    However... I already bought them for my alts. I had plans for how many each character needed, and I got the ones I needed. I didn't buy more since I didn't want them to have loads of slots that I don't need.

    And now everyone's got 10 slots, when I only am using like 3 per. That's... unfortunate.
    I'd actually prefer to be able to give up slots that I'm not going to be using. If I'd wanted 10 slots, I'd have gotten that from the beginning. But now I have to sit with my characters having a bunch of unused slots hanging on that I didn't ask for.

    I'm not expecting any compensation (if I calculated right, I've purchased 20 for my account, so that's 10 extras), but I really don't need any one character to have more than like 5. A "sell-back" option before the patch drops would be really helpful.
  • TheMajority
    TheMajority
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    The retrofitting of this is just weird to me, honestly.

    Don't get me wrong, I like having them account-wide instead of purchasing one per character. It was kinda weird for them to be that expensive for only one character.
    However... I already bought them for my alts. I had plans for how many each character needed, and I got the ones I needed. I didn't buy more since I didn't want them to have loads of slots that I don't need.

    And now everyone's got 10 slots, when I only am using like 3 per. That's... unfortunate.
    I'd actually prefer to be able to give up slots that I'm not going to be using. If I'd wanted 10 slots, I'd have gotten that from the beginning. But now I have to sit with my characters having a bunch of unused slots hanging on that I didn't ask for.

    I'm not expecting any compensation (if I calculated right, I've purchased 20 for my account, so that's 10 extras), but I really don't need any one character to have more than like 5. A "sell-back" option before the patch drops would be really helpful.

    this doesn't even make sense. just don't use the extra slots?
    Time flies like an arrow- but fruit flies like a banana.

    Sorry for my English, I do not always have a translation tool available. Thank you for your patience with our conversation and working towards our mutual understanding of the topic.
  • tomofhyrule
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    The retrofitting of this is just weird to me, honestly.

    Don't get me wrong, I like having them account-wide instead of purchasing one per character. It was kinda weird for them to be that expensive for only one character.
    However... I already bought them for my alts. I had plans for how many each character needed, and I got the ones I needed. I didn't buy more since I didn't want them to have loads of slots that I don't need.

    And now everyone's got 10 slots, when I only am using like 3 per. That's... unfortunate.
    I'd actually prefer to be able to give up slots that I'm not going to be using. If I'd wanted 10 slots, I'd have gotten that from the beginning. But now I have to sit with my characters having a bunch of unused slots hanging on that I didn't ask for.

    I'm not expecting any compensation (if I calculated right, I've purchased 20 for my account, so that's 10 extras), but I really don't need any one character to have more than like 5. A "sell-back" option before the patch drops would be really helpful.

    this doesn't even make sense. just don't use the extra slots?

    That is what I'm going to do.

    Still, some people really don't like the look of:
    [really cool outfit name]
    [another really cool name]
    [the last really cool name]
    Outfit 4 (blank)
    Outfit 5 (blank)
    Outfit 6 (blank)
    Outfit 7 (blank)
    Outfit 8 (blank)
    Outfit 9 (blank)
    Outfit 10 (blank)

    Like I said, if I had known we were going to get this, I wouldn't have bought them in the first place. It's a minor annoyance, true. But I don't like the feeling that you're obligated to use them since you can't hide unwanted ones and can't choose how many to have.
    Edited by tomofhyrule on January 13, 2026 4:03AM
  • Faulgor
    Faulgor
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    I bought 13 outflit slots over the course of the years. So I'm over the limit by 4. I don't expect any refunds or anything, although that's like 6k crowns (I'm still more upset about the Iron-Orc Welwa which they gave away for free as a login reward only 4 months or so after appearing in the crown store for the first time).

    I'm essentially gifted 167 outfit slots with this update. Hard to be mad about that.
    Alandrol Sul: He's making another Numidium?!?
    Vivec: Worse, buddy. They're buying it.
  • Gabriel_H
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    lillybit wrote: »
    Just interested in how this will be implemented. If you've bought some on multiple characters do you keep them all (so have more than the existing 10) or will we lose the extras? I know we'll still have them but we'll have paid 2/3/4+ times for the same thing so I think it's valid to feel like we're losing out.

    Usually I'd just be resigned to losing them, but with everything announced today it does feel like they're at least trying to consider us players more so is it wrong to feel cautiously optimistic?

    I suspect you'll just have to eat it. Much like those of us who bought Chapters and/or DLC have to eat them being rolled into base game.
    spartaxoxo wrote: »
    It is lost because it's a slot I paid real money for that was over the limit that I was not informed of at time of purchase. If I purchased 13 slots and now I have 10 slots, that's 3 slots that I spent money on for nothing.

    You didn't pay real money, you paid Crowns. While that may sound like a distinction without a difference, it is very much legally is a massive difference. and offers little to no recourse.
    Edited by Gabriel_H on January 13, 2026 1:25PM
    PC EU
    Never get involved in a land war in Asia - it's one of the classic blunders!
  • Elvenheart
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    The retrofitting of this is just weird to me, honestly.

    Don't get me wrong, I like having them account-wide instead of purchasing one per character. It was kinda weird for them to be that expensive for only one character.
    However... I already bought them for my alts. I had plans for how many each character needed, and I got the ones I needed. I didn't buy more since I didn't want them to have loads of slots that I don't need.

    And now everyone's got 10 slots, when I only am using like 3 per. That's... unfortunate.
    I'd actually prefer to be able to give up slots that I'm not going to be using. If I'd wanted 10 slots, I'd have gotten that from the beginning. But now I have to sit with my characters having a bunch of unused slots hanging on that I didn't ask for.

    I'm not expecting any compensation (if I calculated right, I've purchased 20 for my account, so that's 10 extras), but I really don't need any one character to have more than like 5. A "sell-back" option before the patch drops would be really helpful.

    this doesn't even make sense. just don't use the extra slots?

    That is what I'm going to do.

    Still, some people really don't like the look of:
    [really cool outfit name]
    [another really cool name]
    [the last really cool name]
    Outfit 4 (blank)
    Outfit 5 (blank)
    Outfit 6 (blank)
    Outfit 7 (blank)
    Outfit 8 (blank)
    Outfit 9 (blank)
    Outfit 10 (blank)

    Like I said, if I had known we were going to get this, I wouldn't have bought them in the first place. It's a minor annoyance, true. But I don't like the feeling that you're obligated to use them since you can't hide unwanted ones and can't choose how many to have.

    Maybe someone can do an addon that hides unused slots. Someone did an addon that hides completed Golden Pursuits and it really helped me manage that list better.
  • DenverRalphy
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    Unless a player has purchased 10 outfit slots for every one of their characters (which I highly doubt), then the change to account wide slots results in a net gain for all players. And the change certainy doesn't take anything away from any players. So I'm not seeing any justification nor entitlement to a refund.
    Edited by DenverRalphy on January 13, 2026 2:19PM
  • spartaxoxo
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    Gabriel_H wrote: »
    You didn't pay real money, you paid Crowns. While that may sound like a distinction without a difference, it is very much legally is a massive difference. and offers little to no recourse.

    Where did anyone talk about a lawsuit?? If the best thing you can say about a mega corporation's decisions is that they probably aren't literally illegal when nobody is even threatening legal action, then it's not a good decision. And the funny thing about these type of comments is the devs actually said on stream they're discussing what to do for players in this situation. Crowns aren't free. They cost real money. We paid real money to obtain those slots. And it is a good thing ZOS recognizes that there is a customer service issue here and are discussing possibly providing remedy.
    Edited by spartaxoxo on January 13, 2026 3:52PM
  • Destai
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    I'm quite happy they're going to be account bound. I really truly am, and I'm already drafting ideas for outits.

    However, I'm losing out on quite a bit of slots that I paid money for. I have 18 characters, and at least 5 of them have 10 outfit slots already. Most have at least 4, so that's quite a bit of product purchased. I paid for something that changed and will pursue some kind of reimbursement.

    I think this whole change is going to generate a lot of ill will if they don't do reimbursements universally. You charged us for something, you changed it, you owe us. It's pretty simple. This is where they get into these "one-step-forward, two-steps-back" situation.

    Holding out hope since Jessica confirmed they're talking about it internally. If they're going to change things on people, that's fine, but be prepared to make things right in those events.
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