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Unable to connect to Account System

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cathythib
cathythib
Soul Shriven
Hi! Title says it all! Not able to connect to the Account System section, system tells me "Service Unavailable" in 2 different browsers. This is after yesterday's maintenance and using the website's Knowledge Base section brings up nothing that will work.
Any suggestions??
Edited by ZOS_Volpe on September 13, 2023 2:24PM
  • Danikat
    Danikat
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    If you mean the Account section of the website then I just checked and I was able to log in (using Chrome), so it's not a universal problem. I'm not sure what's going wrong though.

    Maybe try deleting cookies on your browser? That often helps with websites not loading properly.
    Edited by Danikat on September 13, 2023 11:20AM
    PC EU player | She/her/hers | PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

    "Remember in this game we call life that no one said it's fair"
  • Vanathi
    Vanathi
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    I get an error telling me the account page is unavailable please try again later. I can access the store though.
    "M'aiq was told to stay away from Oldgate. This confused him. M'aiq remembers when it was called Gate." M'aiq The Liar
  • ZOS_Volpe
    ZOS_Volpe
    admin
    Hi there,

    We've gone ahead and moved this thread to a category we think is more suitable for this topic, General Help.


    Thanks for your understanding.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • ZOS_Kraken
    ZOS_Kraken
    admin
    @cathythib This issue is known and they are working on a resolution.
    Staff Post
  • Rageypoo
    Rageypoo
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    I was having a similar issue but it seems that they fixed it.
    Edited by Rageypoo on September 13, 2023 3:57PM
  • ZOS_Bill
    ZOS_Bill
    admin
    @Rageypoo

    Thanks for keeping us updated!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
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