Unable to connect to Account System

cathythib

Hi! Title says it all! Not able to connect to the Account System section, system tells me "Service Unavailable" in 2 different browsers. This is after yesterday's maintenance and using the website's Knowledge Base section brings up nothing that will work.
Any suggestions??

Danikat

If you mean the Account section of the website then I just checked and I was able to log in (using Chrome), so it's not a universal problem. I'm not sure what's going wrong though.

Maybe try deleting cookies on your browser? That often helps with websites not loading properly.

Vanathi

I get an error telling me the account page is unavailable please try again later. I can access the store though.

ZOS_Volpe

Hi there,

We've gone ahead and moved this thread to a category we think is more suitable for this topic, General Help.


Thanks for your understanding.

ZOS_Kraken

@cathythib This issue is known and they are working on a resolution.

Rageypoo

I was having a similar issue but it seems that they fixed it.

ZOS_Bill

@Rageypoo

Thanks for keeping us updated!