Why the long queue times all of a sudden?

cabwav · July 2023

Staring at this screen for 10 minutes now without the counter moving...

leaving the queue didn't improve much...

Grey_Wanderer · July 2023

It is 7:30AM local on a Sunday, and I have a half hour wait time? Completely unacceptable.

herkemur · July 2023

18 minutes and 17 seconds in a queue and it's not even counting down.

DipItInCider · July 2023

Queue Queue blah blah

NanamiTTV · July 2023

40 mins queue time....

DipItInCider · July 2023

Queue going up instead of down

ckrobinson83 · July 2023

Just cancelled the account. Been around since launch, but I'm tired of this stuff. I'm not waiting around for 20 minutes to play a game that I might only HAVE 20 minutes to play. Worse, there's no way to contact support about anything unless your actually in game. Not even from my account page. So I'm done.

Rufusstan · July 2023

I got in as usual this morning, so I figured the worst was over. When I came back this afternoon, I expected the server load to be higher, but this. Stuck in a queue with more than an hour before I can play.

Additionally, I just left the queue hoping it would be better, but this time it was an hour and a half. Sadly I think that's it for
the day

Ericwindrider · July 2023

Agree - ESO plus subscribers should be automatically put to the front of any queue. This seems like common sense.

Umbro100 · July 2023

goatlyonesub17_ESO wrote: »

I sometimes have to wait more than half an hour to log on. Getting tired of this.

just tried to log in, pc eu. que - 1h 26 min. this is insane ...

Cruxanero · July 2023

The worst thing is, you can't even step away and do something else, because it logs you out of the character select screen after a couple minutes of inactivity. Have to go look every 5 minutes at the latest while doing household chores and waiting for the game to login.

Lylith · July 2023

AnduinTryggva wrote: »

Now I get an internal error^^

getting in seems to be a matter of rng, now.

much like skills going off in cyrodil or in boss fights.

eta: yesterday, the game crashed a few times and i got to experience the queue feature, complete with rng logons, all over again.

makes me feel really special, as a subscriber since launch.

really warm and fuzzy.

Grey_Wanderer · July 2023

Ericwindrider wrote: »

Agree - ESO plus subscribers should be automatically put to the front of any queue. This seems like common sense.

To better match my experience, I am no longer a subscriber. Everybody wins!

thedoodle_90 · July 2023

Prolly a bunch of bot accounts to flood newbie zones all logging in at once. Since its free. ESO+members should get queue priority.

BrutalDeluxe · July 2023

The queue is bad enough but after waiting 20 minutes to get the ""failed to obtain server connection information" error is totally unacceptable.

Gelmir · July 2023

1hr 30 min wait time.

I know "Quitter" posts are against TOS, but for your reference ZOS: I just cancelled my sub.

IronDragons · July 2023

Look on the bright side... ZOS will give us a complementary crown crate with useless crap in it.

Sharalei · July 2023

Ericwindrider wrote: »

Agree - ESO plus subscribers should be automatically put to the front of any queue. This seems like common sense.

Completely agree! But what also makes sense is to avoid showing potential new customers that there is a queue. So, prioritize paying customers, lose new ones. And vice versa.

ant.khayb16_ESO · July 2023

What’s the point of being a plus subscriber, paying money just to see a half an hour queue when you want to play a couple of hours on the weekend?

And it’s their so-called megaserver that you can scale on-demand. Nonsense.

ant.khayb16_ESO · July 2023

Spent almost an hour on a half an hour queue.
Guess I’m not renewing.

Silverfaerie · July 2023

thedoodle_90 wrote: »

Prolly a bunch of bot accounts to flood newbie zones all logging in at once. Since its free. ESO+members should get queue priority.

1. EVERYONE is ESO+ member right now, because of the trial
2. I have 3 accounts, all paid for, main account is ESO+ has all the chapters, side accounts are only missing the last 2. chapters that I paid for, not got acess to via ESO+ trial.

according to you, my side accounts do not deserve to log in, in a timely fashion, because i'm paying for one subscription, not 3?

instead of going for this ridiculous division between players, maybe just maybe, put the blame where it belongs? on ZOS.

Batgirl32 · July 2023

When I first started logging in, 32 minutes queue.

Crazy_welshLady · July 2023

Can’t get onto the EUserver ps5 but can log onto the NA server ps straight away . Go figure . Been here since launch nothing in this game ever works properly, especially the zero stamina bug which u have to either go to cheese monger hollow or restart game to get your stamina back . Like seriously you stuff the servers with new content but don’t fix old bugs that are at least 5 years old . Would u like me to help you create a better server I’ll charge you a decent feee for a reliable service . Which gif this game would be the first ever . Sad to see such a great game being brushed over with new content and old bugs not addressed. Poor service and even pooorer form . It’s like you have abandon your game for the greed of money . Shame on you all

alternatelder · July 2023

Silverfaerie wrote: »

thedoodle_90 wrote: »

Prolly a bunch of bot accounts to flood newbie zones all logging in at once. Since its free. ESO+members should get queue priority.

1. EVERYONE is ESO+ member right now, because of the trial
2. I have 3 accounts, all paid for, main account is ESO+ has all the chapters, side accounts are only missing the last 2. chapters that I paid for, not got acess to via ESO+ trial.

according to you, my side accounts do not deserve to log in, in a timely fashion, because i'm paying for one subscription, not 3?

instead of going for this ridiculous division between players, maybe just maybe, put the blame where it belongs? on ZOS.

We are blaming Zos...for not putting ESO+ members who PAID in front of the queue.

Mcboland · July 2023

Mega server update maybe?

Silverfaerie · July 2023

alternatelder wrote: »

Silverfaerie wrote: »

thedoodle_90 wrote: »

Prolly a bunch of bot accounts to flood newbie zones all logging in at once. Since its free. ESO+members should get queue priority.

1. EVERYONE is ESO+ member right now, because of the trial
2. I have 3 accounts, all paid for, main account is ESO+ has all the chapters, side accounts are only missing the last 2. chapters that I paid for, not got acess to via ESO+ trial.

according to you, my side accounts do not deserve to log in, in a timely fashion, because i'm paying for one subscription, not 3?

instead of going for this ridiculous division between players, maybe just maybe, put the blame where it belongs? on ZOS.

We are blaming Zos...for not putting ESO+ members who PAID in front of the queue.

no. you are blaming players for not subscribing. you are NOT better then a player who doesn't subscribe and you do not deserve a special treatment any more then my main account which (because I have a feeling you will go there) also happens to be an imperial edition, bought at launch for full price.

problem is with ZOS and ONLY ZOS, for not making sure their servers can support ALL of their players.

Danikat · July 2023

It hasn't been consistent for me. I logged in earlier today, about 11am BST (which for a Sunday should be fairly busy) and got put in a queue that lasted maybe a minute, then was able to play without any problems. Later on apparently the queue got rediculous.

It's been the same on other days, people are able to log in with minimal problems, then suddenly everyone gets hit with long queue times and disconnects during the queue or when it ends, then it dies down and goes back to little/no queue times.

I'm not an expert by any means but to me it looks more like intermittent problems with the servers, rather than simply too many people trying to log in at the same time.

laniakea_0 · July 2023

queue is so long the music stops playing.

khaoticfury · July 2023

Silverfaerie wrote: »

alternatelder wrote: »

Silverfaerie wrote: »

thedoodle_90 wrote: »

Prolly a bunch of bot accounts to flood newbie zones all logging in at once. Since its free. ESO+members should get queue priority.

1. EVERYONE is ESO+ member right now, because of the trial
2. I have 3 accounts, all paid for, main account is ESO+ has all the chapters, side accounts are only missing the last 2. chapters that I paid for, not got acess to via ESO+ trial.

according to you, my side accounts do not deserve to log in, in a timely fashion, because i'm paying for one subscription, not 3?

instead of going for this ridiculous division between players, maybe just maybe, put the blame where it belongs? on ZOS.

We are blaming Zos...for not putting ESO+ members who PAID in front of the queue.

no. you are blaming players for not subscribing. you are NOT better then a player who doesn't subscribe and you do not deserve a special treatment any more then my main account which (because I have a feeling you will go there) also happens to be an imperial edition, bought at launch for full price.

problem is with ZOS and ONLY ZOS, for not making sure their servers can support ALL of their players.

Negative Silverfaerie. ESO+ subscribers pay for PREMIUM service, so YES, they should get in before you. Thats what premium means.

green_grapebird · July 2023

GMdoghunter wrote: »

I 3rd on that,this is becoming beyond a joke,the state of the EU servers is beyond ridiculous.
Give us working servers or simple we unsubscribe and MOVE ON.

Indeed.
Already have had so many issue's the past half year, I'm done with this.
And to think I just bought new mounts etc.
well cut my losses than.
My subscription ends in 7 days and I WILL NOT BE RENEWING.

The only way to play at the moment is at night CET
I'm staring at 35 minutes queu for half an hour now, it's not even ticking down.

This is the last straw, I spent about 800-900 euros on and in this game and all dlc.
And this is what you get?

Going back to the witcher series.