Maintenance for the week of August 31:
• NA megaservers for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – August 31, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• NA megaservers for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – August 31, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – August 31, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
How can I get access to my account if I forgot the e-mail and password?
mmolllka
✭
I will restore the login to my account If I remember my email.
How can I contact Support with this issue?
Edited by mmolllka on June 6, 2023 10:42PM How can I contact Support with this issue?
1
-
ZOS_Billadmin@mmolllka
If you are still unable to login after using the steps in this article to recover both your UserID and reset your password, then please open a ticket with us using our account recovery form.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site1 -
mmolllka✭Besezda have created dead end scenario.Actions go in circles.
This is trolling.
_
I know the account recovery procedure. But in order to apply to the Support, I must - according to your Rules - first log into my account on elderscrollsonline.com site.Edited by mmolllka on June 8, 2023 1:53AM0 -
ZOS_Billadmin@mmolllka
The account recovery form DOES NOT require you to login with your account in order to submit a ticket. After you select the option to recover your account, you should then have a form to fill out to the best of your ability.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site1 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
mmolllka✭
I just wanted to clarify what's going on.
I went to the game's website and created an account a few months ago. But I didn't play the game at all, I didn't buy it. I didn't have time to play.
Now the game has been updated and I'm interested in playing.
But I forgot the e-mail of this account. More precisely, I remember it (almost), but I do not receive a password recovery code to this address (for an unknown reason).
In general, this account has no monetary value.
But he's mine. I just want to use it to play.0 -
Braffin✭✭✭✭✭
✭✭✭Try to contact support directly (possible from any mail account) and describe them your problem.
Also give them any additional information about this account possible: answer to security question, names of created characters (if you made any), date of creation and stuff like that.
Had a similar problem with my account when returning after a longer break and the issue was solved within two days. That wasn't an empty account though.Never get between a cat and it's candy!
---
Overland difficulty scaling is desperately needed. 9 years. 6 paid expansions. 24 DLCs. 40 game changing updates including One Tamriel, an overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver & Gold as a "you think you do but you don't" - tier deflection to any criticism regarding the lack of overland difficulty in the game. I'm bored of dungeons, I'm bored of trials; make a personal difficulty slider for overland. It's not that hard.0 -
mmolllka✭
_Try to contact support directly (possible from any mail account) and describe them your problem.
Also give them any additional information about this account possible: answer to security question, names of created characters (if you made any), date of creation and stuff like that.
Had a similar problem with my account when returning after a longer break and the issue was solved within two days. That wasn't an empty account though.
I hope that the Support will meet me halfway.
Then I will have an Account and I will buy the game.
I don't want to create a new account again. To do this, you need to sit and come up with a name. All the good names are already taken.0 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site1
